What Environmental Diversified Service does

Environmental Diversified Service (EDS), legally Environmental Diversified Services, is a privately held commercial facilities restoration, remediation, and specialty cleaning firm founded in 1991 in North Carolina. The company is headquartered in Charlotte with regional offices in Morrisville (Triangle Market), Kernersville (Triad Market, opened May 2025), and Pinellas Park, Florida (Tampa Bay Metro, opened January 2026). It is family-owned, with co-founder Scott Hicks serving as CEO, Jordan Hicks as President, and a leadership bench drawn from JLL, Truist, BayCare Health System, Aramark Healthcare, and prior restoration-industry operators. EDS serves enterprise and mid-market commercial customers across nine verticals — healthcare, mission critical facilities, industrial, office/CRE, retail, multifamily, insurance, hospitality, and institutional — with 51-100 employees.

The company's core offering is a 24/7 emergency response service suite covering water damage, fire/smoke damage, fire watch, bacteria/mold control, bio-waste cleaning, dehumidification, deodorization, sewer damage, vandalism, and infectious control cleaning, supplemented by recurring maintenance programs (pressure washing, carpet, dryer/vent, HVAC/duct, computer room, concrete and tile floor, and post-construction cleaning) plus consulting for disaster preparedness and crisis management plan development. Field operations follow OSHA-compliant protocols and EPA-registered cleaning products, with proprietary processes including an Infectious Control Cleaning protocol claiming 90%+ microorganism elimination and a customisable Scientific Water Damage Cleaning approach. Technology is industry-standard commercial restoration equipment rather than proprietary software or AI-driven systems.

EDS runs an enterprise field sales motion with dedicated Business Development Managers per geography and per vertical (healthcare, CRE), supported by relationship-based selling into facility engineers, property managers, asset managers, and C-suite buyers; insurance carrier partnerships; and active involvement in BOMA, IFMA, IREM, GCAA, TIA, and The Clean Trust. Pricing is quote-based and project-driven for emergency response, with recurring monthly agreements for maintenance programs. The company bills as a professional services firm with no disclosed channel partners, recurring subscription pricing, or external institutional investment.

Name

Environmental Diversified Service

Legal name

Environmental Diversified Services

Website

https://edsdiversified.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

51–100 employees

Short description

Environmental Diversified Service is a privately held, family-owned commercial restoration and specialty cleaning firm founded in 1991, serving enterprise healthcare, CRE, industrial, and institutional clients across North Carolina and Florida with 24/7 emergency remediation and recurring maintenance services.

Ownership category

akta.pro rank

Product category

Commercial Restoration & Remediation Services

NAICS

Janitorial Services (56172), Carpet and Upholstery Cleaning Services (561740)

SIC

Sanitary Services (4950), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Disinfection, Sanitization & Infection Prevention Services (BPABABAE)

akta.pro secondary industries

Water Damage Dry-Out & Sanitization (HSAEAHAO), Commercial/Office Disinfection & Sanitization (HSAEAHAB)

Keywords

• Commercial disaster restoration
• Water damage remediation
• Fire smoke damage cleanup
• Mold remediation services
• Infectious control cleaning

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Emergency Response Services: 24/7 emergency disaster response services including water damage restoration, fire/smoke damage restoration, fire watch, bacteria/mold control, bio-waste cleaning, dehumidification, deodorization, sewer damage, vandalism cleanup, and Covid-19 cleaning. These are project-based services triggered by emergencies.
2. Maintenance Services: Recurring specialty maintenance services including pressure washing, carpet cleaning maintenance programs, dryer/vent cleaning, HVAC/duct cleaning, computer floor/room cleaning, concrete floor cleaning & sealing, tile floor cleaning maintenance programs, and post-construction cleaning.
3. Specialty Construction Services: Construction and restoration projects led by Construction Manager including emergency aesthetics (painting, drywall, floor coverings, board up) for healthcare, multifamily, industrial, and commercial sectors. Also includes services to General Contractors and Specialty Trades.
4. Consulting Services: Expert consulting services for disaster preparedness including disaster risk analysis and crisis management plan development and execution. Consultants are certified and trained to handle emergency situations of any size.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Environmental Diversified Services (EDS) is a commercial facilities restoration, remediation, and specialty cleaning provider serving healthcare, industrial, mission-critical, commercial real estate, multifamily, retail, insurance, hospitality, and institutional clients across North Carolina and Florida. Its core offering comprises two suites — 24-Hour Emergency Services (water/fire/smoke restoration, fire watch, bacteria/mold control, bio-waste cleaning, dehumidification, deodorization, sewer damage, vandalism, Covid-19 cleaning) and Maintenance Services (pressure washing, carpet cleaning, dryer/vent cleaning, HVAC/duct cleaning, computer floor cleaning, concrete sealing, tile floor cleaning, post-construction cleaning) — supplemented by five named service lines: Flood & Water Damage, Fire & Smoke Damage, Infectious Control Cleaning, Mold Remediation, and Consulting.

Product overview

EDS is a commercial facilities restoration, specialty cleaning, and remediation company offering a full menu of services. The core offering consists of 24-Hour Emergency Services (water damage restoration, fire/smoke damage, fire watch, bacteria/mold control, bio-waste cleaning, dehumidification, deodorization, sewer damage, vandalism, Covid-19 cleaning) and Maintenance Services (pressure washing, carpet cleaning, dryer/vent cleaning, HVAC/duct cleaning, computer floor/room cleaning, concrete floor cleaning & sealing, tile floor cleaning, post construction cleaning). These are supplemented by five main service lines: Flood & Water Damage Services, Fire & Smoke Damage Services, Infectious Control Cleaning, Mold Remediation, and Consulting Services. Together, these services serve industries including healthcare, industrial, mission critical facilities, office, retail, multifamily, insurance, hospitality, and institutional sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• 24-Hour Emergency Services Round-the-clock emergency response service suite for commercial facilities, including water damage restoration, fire/smoke damage restoration, fire watch, bacteria/mold control, bio-waste cleaning, dehumidification, deodorization, sewer damage, vandalism cleanup, and Covid-19 cleaning. Designed for enterprise and mid-market commercial clients needing 24/7 rapid mobilization across healthcare, industrial, commercial real estate, multifamily, retail, hospitality, and institutional sectors.
• Maintenance Services Recurring specialty maintenance and cleaning service suite including pressure washing, carpet cleaning maintenance programs, dryer/vent cleaning, HVAC/duct cleaning, computer floor/room cleaning, concrete floor cleaning & sealing, tile floor cleaning maintenance programs, and post-construction cleaning. Targeted at commercial facilities seeking ongoing preventative maintenance programs on a recurring agreement basis.
• Flood & Water Damage Services Commercial water damage restoration services with prompt response and specialized techniques to reduce damage, leveraging proper equipment combined with the latest cleaning and restoration technologies and procedures. Includes the proprietary Scientific Water Damage Cleaning Process customizable on-site to property requirements.
• Fire & Smoke Damage Services Expert fire cleanup and smoke remediation services applying the latest technologies and procedures to effectively treat smoke damage and perform restoration after fire damage in commercial facilities.
• Infectious Control Cleaning Critical infectious control cleaning services designed to stop the spread of communicable diseases including MRSA, Covid-19, and other viruses using EPA-registered products and procedures. Surface cleaning fluids eliminate over 90% of microorganisms, with pre-disinfecting analysis to determine nature and types of infections present. Targeted at healthcare facilities, commercial offices, and other high-risk environments requiring compliant infectious disease response.
• Mold Remediation Commercial mold remediation services using mold removal techniques that adhere to the highest safety standards, with predefined protocols following OSHA and leading state health department mold remediation standards. Designed to mitigate mold spreading across a building and deteriorating air quality within 48-72 hours of flood or water leakage.
• Consulting Services Expert consulting services for commercial disaster preparedness and recovery, including disaster risk analysis and development and execution of crisis management plans. Consultants are certified and trained to handle emergency situations of any size, targeted at commercial facility owners and operators.
• Specialty Construction Services Construction and restoration project services led by the Construction Manager, including emergency aesthetics (painting, drywall, floor coverings, board up) for healthcare, multifamily, industrial, and commercial sectors. Also includes specialty turnover cleaning and emergency services outreach to General Contractors and Specialty Trades throughout the Southeast.

Quantifiable outcome

• Infectious control cleaning process eliminates over 90% of microorganisms
• +2 more outcomes

Named customers4 records

Segments9 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Stanley Steemer: National carpet cleaning and specialty cleaning franchise with strong commercial book. Directly overlaps with EDS's carpet cleaning, tile/grout, and maintenance service lines, though EDS layers restoration on top of maintenance.
• PuroClean: National franchise network providing commercial and residential restoration, remediation, and biohazard cleanup. Direct competitor to EDS with similar service menu including bio-waste and infectious control, but operating via franchise model.
• Paul Davis Restoration: Franchise-based residential and commercial restoration company offering water, fire, and mold remediation plus specialty cleaning. Comparable to EDS in service mix and B2B/B2C customer profile, though franchise-driven rather than corporate-owned.
• BMS CAT: Commercial-focused restoration contractor (formerly Blackmon Mooring/BMS) serving healthcare, industrial, and multi-site enterprises. Closest scaled competitor to EDS in commercial disaster response with national footprint and similar enterprise customer mix.
• Cotton Holdings: Diversified commercial restoration, disaster recovery, and logistics provider with explicit healthcare focus. Direct competitor to EDS in healthcare and large-loss commercial work, with deeper national reach.
• Belfor Property Restoration: Global commercial-focused restoration and disaster recovery provider serving enterprises across healthcare, industrial, and CRE verticals. Direct competitor to EDS on large-loss commercial engagements, with materially greater scale and balance sheet.
• Servpro Industries: Largest US franchise-based restoration and cleaning network (~2,000 franchises) offering water, fire, mold, and commercial cleaning services. Closest direct competitor to EDS in commercial restoration, though with vastly greater geographic reach and franchise-driven capital structure.

Broad incumbents

• Rainbow International Restoration: Restoration franchise within the Neighborly (formerly Dwyer) family of brands. Comparable to EDS in service menu and franchise-vs-corporate competition but distributed across a broader portfolio of home services brands.
• ServiceMaster Restore: Restoration arm of ServiceMaster (now owned by Roark Capital) offering commercial and residential restoration plus ancillary cleaning brands. Overlaps with EDS on disaster response but operates as part of a much larger multi-brand services portfolio.

Regional players

• Paul Davis National: Large-loss commercial restoration division of Paul Davis serving enterprise accounts. Comparable to EDS's mission-critical and healthcare large-loss work but with national response capability rather than regional concentration.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/edsdiversified
• LinkedInlinkedin.com/company/eds_5

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Environmental Diversified Service