Audio Help Associates

What Audio Help Associates does

Audio Help Associates, operating as Audio Help Hearing Centers, is a private audiology practice founded in 2000 by Dr. Ed Bravo and headquartered in the New York City metropolitan area. The company operates five clinical locations across Manhattan (Chelsea Village, Columbus Circle, Park Avenue), Westchester County (Scarsdale, NY), and Fairfield County (Stamford, CT), staffed by eight or more Doctors of Audiology (Au.D.) who provide diagnostic hearing evaluations, hearing aid fittings, tinnitus and vertigo treatment, ear wax removal, aural rehabilitation, and custom hearing protection services. Patient-facing staff are bilingual across English, Spanish, Russian, Portuguese, and Polish to serve the diverse NYC metro population.

The practice sells and services hearing aids across seven major manufacturer brands — Phonak, Oticon, Widex, Starkey, Signia, Lyric, and ReSound — covering multiple form factors including BTE, IIC, CIC, RITE, and invisible-in-canal styles. Clinical technology centers on Real Ear Measurement (REM) systems for gold-standard hearing aid calibration that account for individual ear canal acoustics. Differentiated patient programs include a Healthy Hearing Program (free routine checkups, cleanings, adjustments, and monthly aural rehab classes) and a 5-year Concierge Care Package bundling free batteries, follow-up visits, and trade-in options with device purchases.

The business model is direct-to-consumer and primarily sales-led through in-clinic consultations. Revenue is generated from one-time hearing aid device sales supplemented by professional audiology services (insurance-billed), 12-month interest-free financing plans, and ongoing ancillary services. The practice accepts both physician referrals and self-referrals, with marketing conducted through SEO, content (blogs, videos), social media (Facebook, Instagram, Twitter, YouTube), Google Business profiles, community outreach, and humanitarian audiology partnerships. Patient relationships are structured as multi-year recurring care engagements tied to the typical 3-5 year hearing aid replacement cycle.

Name

Audio Help Associates

Legal name

Audio Help Hearing Centers

Website

https://audiohelphearing.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Audio Help Associates is a private audiology practice operating five clinical locations across the NYC metro area, selling and fitting hearing aids from seven major brands and providing diagnostic, tinnitus, and rehabilitation services through a team of Doctors of Audiology.

Ownership category

akta.pro rank

Product category

Audiology and Hearing Healthcare

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Audiology & Hearing Diagnostic Centers (HLAFAKAH)

akta.pro secondary industry

Hearing Enhancement / Assistive Listening Audio Devices (CRACANAL)

Keywords

• Audiology services
• Hearing aid fitting
• Tinnitus treatment
• Hearing evaluations
• Custom hearing protection

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Hearing Aid Sales: Primary revenue stream from selling hearing aids across multiple brands (Phonak, Oticon, Widex, Starkey, Lyric, ReSound, Signia). Revenue generated from device sales with bundled 5-year concierge care including free batteries and follow-up visits.
2. Audiology Services: Professional audiology services including hearing tests, tinnitus evaluations, ear wax removal, vertigo treatment, aural rehabilitation classes, hearing aid fittings and adjustments. Insurance billed for annual hearing tests.
3. Financing Plans: Monthly payment plans offered for patients who qualify for financing. 12 months interest-free financing available on hearing aids.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels9 records

Core offering

Audio Help Hearing Centers operates audiology clinics that sell prescription hearing aids from seven major brands (Oticon, Phonak, Widex, Starkey, Signia, Lyric, ReSound) and deliver in-person clinical services including hearing tests, Real Ear Measurement-based fittings, tinnitus evaluations and treatment, ear wax removal, vertigo treatment, aural rehabilitation classes, and custom hearing protection. Each hearing aid purchase is bundled with a 5-year Concierge Care Package covering free batteries and follow-up visits, with optional monthly financing plans available to qualifying patients.

Product overview

Audio Help Hearing Centers is an audiology and hearing aid clinic offering a unified service model centered around professional audiologist care and hearing aid products. The company sells seven major hearing aid brands (Oticon, Phonak, Widex, Starkey, Signia, Lyric, and Resound) across multiple form factors (BTE, IIC, CIC, RITE, and invisible styles). Core clinical services include hearing tests, tinnitus treatment using Starkey Multiflex Tinnitus Technology, and aural rehabilitation classes. Supporting offerings include custom hearing protection, assistive listening devices (TV streamers, remote microphones, CaptionCall), and a Healthy Hearing Program with free checkups and cleanings. The Concierge Plan bundles five years of free follow-up visits and batteries with hearing aid purchases.

Differentiator

Problem solved

Functional benefit

Products and services

• Oticon Hearing Aids Premium prescription hearing aids from Oticon with over 100 years of brand history, including the Oticon More and Oticon Opn S models that connect to smartphones for calls and music streaming. Sold to adult patients with hearing loss, fitted and serviced in-clinic by Doctors of Audiology.
• Phonak Hearing Aids High-quality prescription hearing aids from Phonak featuring noise reduction, Bluetooth connectivity and rechargeable batteries, designed for comfort and easier hearing. Sold and fitted in-clinic to adults with hearing loss.
• Widex Hearing Aids Prescription hearing aids from Widex known for clear, natural sound, including the Widex Moment model with technology to reduce background noise and improve speech understanding, and the Widex Evoke which adapts to user listening preferences over time. Sold and fitted in-clinic to adult patients.
• Starkey Hearing Aids Prescription hearing aids from Starkey with advanced designs for noisy environments, including the Livio AI model with health and fitness tracking features, the Muse iQ with clear natural sound, and integrated Multiflex Tinnitus Technology. Sold and fitted in-clinic to adults with hearing loss and tinnitus.
• Signia Hearing Aids Premium prescription hearing aids from Signia with Bluetooth connectivity for phone and TV, including the Signia Pure and Signia Styletto models with modern styling and technology for clear hearing in noisy places. Sold and fitted in-clinic.
• Lyric Hearing Aids Invisible prescription hearing aids that fit deep inside the ear canal and can remain in place for months without removal, known for comfort and clear natural sound. Sold and fitted in-clinic by Audio Help audiologists.
• ReSound Hearing Aids Smart prescription hearing aids from ReSound with clear sound quality, including the ReSound LiNX Quattro and ReSound One models that connect to smartphones and devices for music, phone calls and TV streaming. Sold and fitted in-clinic.
• Hearing Tests Comprehensive, painless hearing evaluations including pure-tone audiometry, speech audiometry and physical ear examination to determine hearing loss type and severity, conducted in-clinic by Doctors of Audiology. Most insurance companies cover annual hearing exams.
• Tinnitus Treatment Clinical treatment using hearing aids with specialized technology (Starkey Multiflex Tinnitus Technology) to manage tinnitus symptoms including ringing, buzzing or clicking sounds, with customizable sound stimulus. Delivered to patients with tinnitus in-clinic.
• Custom Hearing Protection Custom-molded ear protection designed to fit individual ear contours for musicians, industrial workers, and others exposed to loud noises, including custom ear molds for hearing aids. Sold and fitted in-clinic.
• Assistive Listening Devices (ALDs) Devices including TV streamers, remote microphones, CaptionCall phone captions, hearing loops, and personal sound amplification products (PSAPs) that enhance sound clarity for hearing-impaired individuals, supplied through the practice's clinics.
• Aural Rehabilitation Personalized treatment including exercises and strategies to enhance hearing capabilities, minimize future hearing deterioration, and maximize benefits from hearing aids through communication classes, delivered in-clinic and via monthly group classes.
• Vertigo Treatment

Quantifiable outcome

• Most patients visit their audiologist 4-5 times per year at no additional charge
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Partnerships

Three partnerships are on record, tiered minor.

• Starkey Hearing FoundationminorStrategic or Co-development PartnerDr. Jessica Woodson participates in humanitarian efforts with the Starkey Hearing Foundation, including mission trips to provide hearing devices to those in need internationally.
• NYC Walk 4 HearingminorStrategic or Co-development PartnerAudio Help audiologists participate in the NYC Walk 4 Hearing, a community event raising awareness and funds for hearing health.
• Special OlympicsminorStrategic or Co-development PartnerDr. Jessica Woodson involved with Special Olympics as volunteer audiologist for hearing screenings.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Emerging players

• ZipHearing: Online hearing aid marketplace that pairs consumers with local audiologists but offers discounted device pricing. Represents an alternative acquisition channel that competes with standalone clinics like Audio Help.
• Audicus: Direct-to-consumer online hearing aid retailer offering pre-programmed and custom-programmed devices at price points below clinical channels. Competes with Audio Help for the same end consumer (hearing-impaired adults) but bypasses the in-person clinical fitting model.
• Jabra Enhance: DTC hearing aid brand (formerly Lively) selling FDA-regulated OTC devices online with optional remote audiology support. Competes with Audio Help on convenience and price for entry-level hearing aid buyers.
• MDHearing: DTC hearing aid brand selling low-cost pre-programmed devices directly to consumers online. Targets the entry-level patient segment that clinical practices like Audio Help historically captured first.
• Hear.com: Online hearing care platform that connects consumers with local audiologists and offers multiple hearing aid brands, including subscription-style offerings. Overlaps with Audio Help's brand-agnostic, multi-vendor positioning.
• Lexie Hearing: DTC hearing aid brand offering subscription-based and one-time-purchase OTC hearing aids with remote support. Targets the same mild-to-moderate hearing loss demographic that historically fed clinical channels like Audio Help's.

Broad incumbents

• Miracle-Ear: Large national audiology retail chain with hundreds of franchised clinics across the US. Operates a similar in-clinic model selling hearing aids (primarily its own brand) plus audiology services, and is a scaled incumbent competitor in the brick-and-mortar hearing care space.
• HearUSA: Public-traded (WSA / now part of WS Audiology network) hearing care retailer with a large network of owned audiology clinics across the US, including the NYC metro. Most directly comparable as a multi-location audiology clinic operator at national scale.
• Beltone: National audiology retail network owned by GN Hearing that sells its own brand of hearing aids through company-owned and franchised clinics. Comparable clinical retail model with significantly greater geographic scale.
• Costco Hearing Aid Centers: Big-box in-store hearing aid centers offering discounted hearing aids plus free hearing tests through licensed fitters/dispensers. Competes on price and convenience with the same adult hearing-loss demographic in many NYC metro locations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/hearingaidsnyc
• Facebookfacebook.com/AudioHelpHearingCenters
• Instagraminstagram.com/hearingaidsnyc

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Audio Help Associates