Restart

Name

Restart

Legal name

Restart Srl

Website

https://rstrt.it

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

ICT Services

NAICS

Office Machinery and Equipment Rental and Leasing (53242), Electronic and Precision Equipment Repair and Maintenance (81121), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Rental & Leasing (7377), Services-Telephone Interconnect Systems (7385), Computer & Office Equipment (3570)

akta.pro primary industry

Workplace Migration & Refresh Programs (Win11/M365 migrations, device refresh/IMAC) (BPAEAIAL)

akta.pro secondary industries

Remote Access, Virtual Workspaces & Digital HQ (BPAMAMAL), Emerging Tech (IoT, Blockchain, AR/VR, Edge) Consulting (BPAHAEAL)

Keywords

• ICT services
• Telecommunications solutions
• Office automation
• IT consulting
• Energy efficiency

Headquarters

HQ city

Rapallo

HQ country

Italy

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. ICT Services and Consultancy: Project-based and recurring services for telecommunications, office automation, IT, and green technology including design, installation, and maintenance of systems
2. Operational Leasing: Rental of printers, multifunction devices, and phone systems with included maintenance and support, providing equipment access without capital expenditure
3. Products and Hardware Sales: Sale of equipment including firewalls, networking hardware, VoIP systems, and IoT devices

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Restart provides integrated ICT services for businesses, functioning as a single point of contact for telecommunications (traditional and VoIP telephony, virtual PBX, call center solutions), office automation (multifunction printers, document management), IT (firewall, privacy consulting, cloud migration), green technology (photovoltaic, LED lighting), and software development including custom CTI, IoT, and Industry 4.0 solutions. The company also offers operational leasing of printers and phone systems to enable access to equipment without capital outlay.

Product overview

Restart is an ICT service company that operates as an 'Innovation Assistant' for businesses. Its portfolio is organized into service verticals: Telecommunications (traditional and VoIP telephony, virtual PBX, call center, fixed-mobile convergence, LAN/fiber/WiFi/LoRa networks), Office Automation (document printing, archival, remote management, process monitoring), IT (firewall, privacy/DPO, cloud migration, video conferencing), Green (photovoltaic, LED lighting, energy efficiency), Operating Lease (printer and PBX rental), and R&D (IoT, custom hardware, 3D printing, telemetry). It also offers Software Development (web/mobile, CTI, vertical apps, Industry 4.0). The company positions itself as a single-point-of-contact for ICT needs rather than a single unified product platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Telecommunications (Telecomunicazioni) Provides traditional and VoIP telephony, virtual PBX, call center, fixed-mobile convergence, and network infrastructure (copper, fiber, WiFi, LoRa) for businesses seeking to upgrade their communication systems.
• Office Automation Offers multifunction printer solutions, document management and archival, system integration with IT infrastructure, remote peripheral management, and process monitoring for businesses needing document workflow optimization.
• IT Services Delivers firewall solutions, privacy consulting and DPO services, cloud migration, and video conferencing systems for businesses seeking IT infrastructure and security solutions.
• Green (Energy Efficiency) Provides photovoltaic installations, LED lighting, energy efficiency solutions, and analysis and design services for businesses seeking to reduce energy costs and improve sustainability.
• Operating Lease (Noleggio Operativo) Offers rental of multifunction printers and phone systems with included maintenance and support, providing businesses access to state-of-the-art equipment without purchase commitment or capital expenditure.
• Networks and Systems (Reti e Impianti) Offers structured cabling in copper and fiber optic, video surveillance integration, and network infrastructure design and installation for businesses requiring physical network deployment.
• Software Development (Sviluppo Software) Provides custom software development for web and mobile, CTI (Computer Telephony Integration), vertical applications, and Industry 4.0 solutions for businesses needing tailored software.
• R&D Services (Ricerca e Sviluppo) Offers R&D services including IoT solutions, full custom hardware development, 3D printing prototyping, and telemetry solutions from the Novi Ligure laboratory for businesses requiring advanced technology development.

Quantifiable outcome

• Energy savings exceeding 80% with LED lighting
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and major.

• NECcoreChannel Partner/ Reseller/ Distributor · 1 April 2021Major commercial partner for phone systems and telecommunications equipment; referenced in operational leasing services
• AvayacoreChannel Partner/ Reseller/ Distributor · 1 April 2021Partner for telecommunications equipment including phone systems and call center solutions
• ToshibamajorChannel Partner/ Reseller/ Distributor · 1 April 2021Office automation partner for printer and multifunction device solutions
• RicohmajorChannel Partner/ Reseller/ Distributor · 1 April 2021Office automation partner for printing solutions
• HPmajorChannel Partner/ Reseller/ Distributor · 1 April 2021Office automation partner for printer and multifunction solutions
• EpsonmajorChannel Partner/ Reseller/ Distributor · 1 April 2021Office automation partner for printing equipment solutions
• Superba Telecomunicazioni SrlcoreStrategic or Co-development Partner · 1 April 2021Founding partner; Genoa-based PMI (formerly Apesys) specializing as System Integrator in Telecommunications sector
• Tonex SrlcoreStrategic or Co-development Partner · 1 April 2021Founding partner; company with over 30 years experience in Office Automation; specialized in printer and office equipment solutions

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Acantho: Italian regional telecom and IT system integrator serving SMEs and mid-market with cloud, connectivity, and managed services — directly comparable to Restart's Genoa-based ICT integration model and customer segment.
• 3CX: Cloud-based PBX and unified communications vendor with strong Italian/SME presence — a direct competitor to Restart's Mercurio virtual PBX and call-center telephony offerings.
• Vem Sistemi: Italian system integrator specializing in unified communications, networking, and IT infrastructure for SMEs — overlaps directly with Restart's telecommunications, networking, and managed-services offerings.

Broad incumbents

• BV Tech: Italian ICT group providing system integration, managed services, and digital workplace solutions — competes broadly with Restart across IT, telecom, and office automation, but at significantly larger scale.
• Engineering Group: One of Italy's largest IT services and system integration groups — competes with Restart for mid-market and enterprise ICT outsourcing mandates, though with a much broader portfolio and national footprint.
• Mitel: Established business communications provider with cloud and on-premises UC offerings — overlaps with Restart's Avaya/NEC-based telephony practice at the mid-market and enterprise tier.

Regional players

• Ricoh Italia: Italian arm of global office equipment manufacturer Ricoh; Restart is a Ricoh channel partner for printing/MFD solutions, making Ricoh both a supplier and indirect competitor in managed print services.
• Konica Minolta Italia: Italian operation of office automation and IT services vendor — competes with Restart's Office Automation stream through direct sales of multifunction devices and managed document services.
• Aruba PEC / Aruba Cloud: Italy's largest cloud, hosting, and digital services provider — competes with Restart's IT/cloud-migration stream and serves a very similar Italian SME customer base.

Emerging players

• RingCentral: Global cloud communications and contact-center platform expanding aggressively into the Italian SME market — an emerging competitor to Restart's on-prem/virtual PBX and call-center telephony business.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/rstrt

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Restart