Access Family Health Services

What Access Family Health Services does

Access Family Health Services, Inc. is a private, nonprofit Federally Qualified Health Center (FQHC) operating in rural Northeast Mississippi since 1978 (originally chartered as Three Rivers Area Health Services, renamed in February 1996). The organization delivers integrated primary medical care, dental services, behavioral and mental health services, and in-house pharmacy services through five fixed clinic locations (Smithville, Tupelo, Tremont, Houlka, Nettleton), three in-house 340B pharmacies, eleven school-based health clinics across four counties, and a mobile medical/dental unit. Its service area spans Chickasaw, Itawamba, Lee, and Monroe counties.

The technology backbone is built on third-party healthcare platforms: athenaNet EHR with athenaPatient portal and mobile app for patient records, telehealth, and bill pay; PioneerRx pharmacy management with the RxLocal mobile app for prescription refills, reminders, and pharmacy messaging; rater8 and MedStatix for verified patient feedback; and Google Maps integration for navigation. Service delivery is enhanced by a Patient-Centered Medical Home (PCMH) model, telehealth video visits, a medication mail-out service, and a sliding fee discount program with online calculator. Community-facing wellness programs include The Farmacy farmers market and the Farm4Fit token program providing weekly produce tokens to qualifying patients, supported by a published Farmacy Cookbook with over 160 recipes.

The business model is a hybrid of fee-for-service clinical revenue (insurance, Medicare, Medicaid, self-pay), HRSA Section 330 federal grant funding, 340B pharmacy drug pricing economics, nominal sliding-fee patient payments ($35–$55 per medical visit at the lowest tier), and wellness program grants. A community board governs the organization with at least 51% of seats held by AFHS patients. Access Family Health Services holds a 2025 HRSA Health Center Quality Leader Gold award (top 10% nationally), AHA Target: BP Gold+, AHA Cholesterol Gold, AHA Target Type 2 Diabetes Gold, HRSA Advancing Health IT Award, Joint Commission Quality Gold Seal, and NCQA PCMH recognition, and reports a 5.0-star rating across 1,197 verified patient reviews.

Name

Access Family Health Services

Legal name

Access Family Health Services, Inc.

Website

https://accessfhs.com

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

51–100 employees

Short description

Access Family Health Services is a nonprofit Federally Qualified Health Center delivering integrated medical, dental, behavioral health, and 340B pharmacy services through five clinics, eleven school-based clinics, and a mobile unit across four rural Mississippi counties.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Mobile & Street Medicine Primary Care Programs (HLAFAGAH)

akta.pro secondary industry

Retail & Community Pharmacies (Chain/Independent) (HLAFALAA)

Keywords

• Community health services
• Primary care clinics
• Dental health services
• Behavioral health services
• Pharmacy services

Headquarters

HQ city

Smithville

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Fee-for-Service Medical Care: Revenue generated from medical services billed to insurance companies, Medicare, Medicaid, and self-paying patients. Services include primary care, preventive care, wellness visits, and chronic disease management.
2. Dental Services: Dental care services including cleanings, fillings, extractions, dentures, crowns billed to private insurance, Medicaid, CHIP, and MS-CAN
3. Behavioral Health Services: Mental health and substance abuse treatment services including counseling, medication management, and specialized treatments like EMDR and Spravato
4. In-House Pharmacy (340B Program): Dispensary services through 340B drug pricing program allowing access to discounted medications. Access Care pharmacy discount program ensures lowest prices for qualifying patients.
5. Sliding Fee Discount Program: Discounted services for patients at or below 200% of Federal Poverty Level. Nominal fees ranging from $35-55 for medical services based on sliding scale tiers.
6. HHS/HRSA Grant Funding: Federally Qualified Health Center (FQHC) status under Section 330 of the Public Health Act providing federal grant resources to expand services to all individuals regardless of ability to pay

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Access Family Health Services operates a community health center network delivering integrated primary medical care, dental, behavioral/mental health, and pharmacy services to patients regardless of insurance status or ability to pay. Services are accessed through fixed clinic locations, school-based clinics on K-12 campuses, a mobile medical/dental unit, and telehealth. In-house pharmacies dispense medications under the federal 340B drug pricing program, and a sliding fee discount program adjusts patient costs based on Federal Poverty Level.

Product overview

Access Family Health Services operates a comprehensive community health center network offering integrated healthcare services across multiple delivery channels. The organization provides primary medical care through five clinic locations (Smithville, Tremont, Tupelo, Houlka, Nettleton) alongside behavioral/mental health services, dental care, in-house pharmacies with 340B pricing, and a mobile clinic. School-based health services extend care to students across multiple counties. Digital offerings include an athenahealth-powered patient portal, athenaPatient mobile app, and RxLocal prescription management app. Financial assistance programs include a Sliding Fee Discount Program (up to 200% FPL), Medication Assistance Program, and Farm4Fit nutrition incentive program. All services are supported by modern health IT including telehealth capabilities and EHR integration.

Differentiator

Problem solved

Functional benefit

Brands

• athenaPatient: Healthcare management mobile app by athenaHealth for patients to view test results, message care teams, attend virtual visits, and manage appointments.
• RxLocal

Products and services

• Medical Clinics Primary healthcare services for families and individuals at five Mississippi locations (Smithville, Tupelo, Tremont, Houlka, Nettleton) including family medicine, women's health, preventive care, chronic disease management, vaccinations, and school physicals.
• Access Family Dental Dental services for adults and children including fillings, extractions, dentures, crowns, and cleanings; participates in the Sliding Fee Discount Program and accepts Medicaid, CHIP, MS-CAN, and most private insurance.
• Behavioral & Mental Health Services Mental health and substance abuse services including counseling, crisis intervention, EMDR therapy, genetic testing, medication management, and Spravato treatments delivered at the Smithville and Tupelo locations and via telehealth.
• In-House Pharmacies Three in-house pharmacy locations (Smithville, Tremont, Nettleton) dispensing prescriptions under the federal 340B drug pricing program with the Access Care discount ensuring patients pay the lower of co-pay or discounted price; includes medication mail-out service for eligible patients.
• Mobile Clinic Fully equipped mobile medical and dental unit bringing healthcare directly to communities, featuring exam rooms, dental chair, lab area, wheelchair lift accessibility, and portable digital oral x-ray equipment.
• Access School Health (School-Based Clinics) School-based health clinics at 11 K-12 campuses across Monroe County (Hatley, Smithville, Hamilton), Pontotoc County (North Pontotoc, South Pontotoc), Okolona (Elementary and High), Tremont, and Nettleton, providing on-campus medical care, sports physicals, and health education for students, faculty, and staff.
• Telehealth Services Virtual telehealth visits enabling patients to connect with providers remotely via secure video for consultations, mental health services, and follow-up care, integrated with the athenaPatient patient portal and mobile app.
• Veterans Healthcare Healthcare services for veterans through the Veterans' Choice program covering both physical and mental health, with acceptance of VA benefits, Medicare, Medicaid, and most private insurances.
• Sliding Fee Discount Program Financial assistance program that adjusts fees for medical, mental health, and dental services based on household size and income against Federal Poverty Level, with discounted nominal fees for patients at or below 200% FPL.
• The Farmacy Farmers Market Weekly community farmers market sponsored by Access Family Health offering locally grown produce, baked goods, and artisan items, paired with the Farm4Fit token program that gives sliding-fee patients $11 in weekly tokens for fresh fruits and vegetables.

Quantifiable outcome

• Top 10% of health centers nationwide for overall clinical performance (Health Center Quality Leader Gold)
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• North Mississippi Medical Center (Amory)coreOthersRegional hospital partnership providing access to hospital services and care coordination for patients in the Monroe County area. Access Family Health works with regional hospital partners to ensure comprehensive care delivery.
• North Mississippi Medical Center (Tupelo)coreOthersRegional hospital partnership providing access to hospital services and specialty care referral pathways for patients in the Tupelo service area.
• Trace Regional Hospital (Houston)minorOthersRegional hospital partnership providing hospital services access for patients in Chickasaw County and surrounding areas.
• Good Samaritan Free Clinic (Tupelo)minorOthersFree clinic partnership serving uninsured patients in Tupelo area, with collaborative referral relationships.
• Tree of Life Clinic (Tupelo)minorOthersFree clinic partnership providing healthcare services to underserved populations in the Tupelo community.
• Mississippi State Department of HealthcoreOthersState health department partnership providing public health resources, reporting capabilities, and population health coordination for community health center services.
• Community Health Center Association of Mississippi (CHCAMS)coreOthersFeatured in Spring Stories Series presented by Mississippi Primary Health Care Association (MPHCA), showcasing organization excellence in community health.
• Health Resources and Services Administration (HRSA)coreOthersFederal agency providing Bureau of Primary Healthcare grant funding enabling operation as Community Health Center under Section 330 of the Public Health Act.
• American Heart AssociationcoreOthersRecognition partner for Target BP, Check Change Control Cholesterol, and Target Type 2 Diabetes achievement award programs demonstrating cardiovascular care excellence.
• athenaHealthcoreTechnology or IntegrationEHR provider for patient portal, telehealth platform, and practice management through athenaNet and athenaPatient mobile app.
• PioneerRxcoreTechnology or IntegrationPharmacy management software provider powering RxLocal mobile app for prescription management, refills, and pharmacy communications.

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Open Door Health Services: Indiana-based FQHC providing medical, dental, behavioral health, and pharmacy services across multiple locations. Comparable as an FQHC with similar service offerings and patient population focus.
• Affinia Healthcare: St. Louis-based FQHC with multiple clinic sites offering medical, dental, behavioral health, and pharmacy services. Comparable in scale and service mix as an FQHC serving underserved communities with sliding fee scale.
• Neighborcare Health: Seattle-based FQHC providing medical, dental, behavioral health, and pharmacy services across multiple locations. Comparable as an FQHC with comprehensive service lines, sliding fee program, and patient-centered medical home recognition.
• HealthLinc: Indiana-based FQHC operating multiple clinic sites with medical, dental, behavioral health, and pharmacy services. Comparable as a multi-site community health center with FQHC funding and integrated care model.
• TrueCare: San Diego County-based FQHC with multiple clinic sites offering medical, dental, behavioral health, and pharmacy services. Directly comparable as a multi-site community health center with sliding fee scale and broad payer acceptance.
• Clinica Sierra Vista: California-based FQHC operating numerous clinic sites with comprehensive medical, dental, behavioral health, and pharmacy services. Comparable in scale, FQHC funding model, and integrated care delivery for underserved populations.
• Family HealthCare Network: California-based FQHC operating multiple clinic sites with medical, dental, behavioral health, and pharmacy services. Comparable multi-site community health model with sliding fee scale and 340B pharmacy operations.
• Mountain Comprehensive Health Corporation: Kentucky-based FQHC serving rural Appalachian communities with medical, dental, behavioral, and pharmacy services. Comparable in scale, rural geography, FQHC funding model, and integrated service delivery approach.
• Unity Care NW: Washington State-based FQHC providing medical, dental, behavioral health, and pharmacy services. Comparable as a community health center with similar service lines, sliding fee scale, and quality recognition programs.
• Cherokee Health Systems: Tennessee-based FQHC providing integrated medical, dental, behavioral health, and pharmacy services across rural and urban sites. Directly comparable as a multi-site community health center with comprehensive service lines and a similar patient mix focused on underserved populations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/thefarmacyfarmersmarket

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Access Family Health Services