Hotel Depot
Hotel Depot is a Mexican B2B distributor of hospitality equipment, amenities, and consumables serving hotels across Mexico's tourism corridors via four showrooms and an in-house logistics agency.
- Company typePrivate
- Founded2002
- HeadquartersCancún, Mexico
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Hotel Depot does
Hotel Depot is a Mexican B2B distributor of specialized equipment, supplies, and amenities for the hospitality industry. Founded approximately in 2002 and headquartered in Cancún with a parallel operating base in Mexico City, the company serves hotels across Mexico's principal tourism and business corridors and states a reach covering approximately 750,000 hotel rooms nationwide. The company operates showrooms in four Mexican cities — Mexico City, Cancún, Los Cabos, and Nuevo Vallarta — and also functions as a logistics and customs agent, importing consolidated shipments on behalf of hospitality clients.
The product portfolio spans seven categories: food and beverage equipment, guest amenities, in-room equipment, furniture, spa supplies, technology, and textiles. Hotel Depot distributes products from more than 60 international brands, including Bose, LG, JBL, Samsung, Cambro, and Crave Interactive (an AI-enabled guest-facing platform). Its go-to-market combines direct sales-led distribution with project-based supply for new builds, renovations, and ongoing operating consumables — formalized as recurring "convenios" inventory agreements — positioning the company as a one-stop supplier for hotel FF&E and OS&E needs.
The business model monetizes through three streams: equipment and furniture sales tied to hotel capex projects, recurring consumables and amenities supply under convenience agreements, and logistics/customs agency fees on consolidated imports. The customer mix is enterprise-tilted, with named flagship properties such as Crowne Plaza Toluca, Hyatt Regency Andares Guadalajara, and W Mexico City, and headcount is reported in the 251-500 range. The company is privately held and has not disclosed external funding rounds.
Hotel Depot firmographics
Firmographics- Name
- Hotel Depot
- Legal name
- Hotel Depot
- Website
- https://hotel-depot.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Hotel Depot is a Mexican B2B distributor of hospitality equipment, amenities, and consumables serving hotels across Mexico's tourism corridors via four showrooms and an in-house logistics agency.
- Ownership category
- akta.pro rank
Hotel Depot industry classification
Industry- Product category
- Hospitality Equipment Distribution
- NAICS
- General Warehousing and Storage (493110)
- SIC
- Wholesale-Professional & Commercial Equipment & Supplies (5040)
- akta.pro primary industry
- Membership Wholesale Clubs (B2B & B2B2C) (CRAEAEAB)
- akta.pro secondary industry
- Business Technology & Electronics Wholesale Clubs (B2B) (CRAEAEAF)
Keywords
Where Hotel Depot is headquartered
LocationHeadquarters
- HQ city
- Cancún
- HQ country
- Mexico
- HQ region
- Latin America
Offices4 records
Markets served
Hotel Depot business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Supply Chain, Personnel, Operations, Infrastructure, Marketing or Sales
Revenue model
- Product Sales - Hospitality Equipment: Hotel Depot generates revenue primarily through the sale of hospitality equipment and supplies across seven product categories (Food & Beverage, Amenities, Room Equipment, Furniture, Spa, Technology, Textiles). Products are sourced from international brand partners and sold to hotels and resorts throughout Mexico. Revenue is transactional per order, with project-based purchasing for new hotel openings and ongoing restocking for operational supplies.
- Projects & Openings Coordination: Hotel Depot coordinates the full supply chain for hotel projects and openings — encompassing sourcing, purchasing, importing, warehousing, delivery, and installation. This is a service-driven revenue stream tied to project milestones and consultative engagement, likely billed as part of the product package or as a managed-service fee.
- Logistics Agent Services: As a licensed logistics agent, Hotel Depot earns fees for consolidating international shipments from suppliers, customs brokerage, foreign and domestic warehousing, and local/international transportation. This provides an additional recurring service revenue stream for ongoing hotel clients.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Hotel Depot product offering
Product offeringCore offering
Hotel Depot is a B2B distributor and logistics agent that supplies hospitality equipment, furniture, amenities, spa products, textiles, and technology to hotels and resorts across Mexico. It aggregates more than 60 international brands into a single supplier relationship across seven product categories, while also providing project coordination for hotel openings and licensed customs/logistics services.
Product overview
Hotel Depot is a hospitality equipment supplier operating as a single unified platform offering products across seven core categories: Food & Beverages, Amenities, Room Equipment, Furniture, Spa, Technology, and Textiles. The company serves as a one-stop shop for hotel equipment, providing both products from over 70 branded partners (including Forbes Industries, Conair, Cambro, Bose, LG, JBL, Aromatherapy Associates, and Standard Textile) and three service offerings: Projects & Openings coordination, Amenities & Room Equipment Supply, and Logistics Agent services. The product portfolio spans from tableware and furniture to audio/visual technology and luxury toiletries, designed to meet all hotel equipment needs through a single supplier relationship.
Differentiator
Problem solved
Functional benefit
Products and services
- Food & Beverage Equipment and Supplies Distribution of food and beverage service equipment, tableware, glassware, and kitchen tools from brands such as Schott Zwiesel, Fortessa, Cambro, Carlisle, Cal-Mil, Bon Chef, Mercer Culinary, TableCraft, and Taylor for restaurants, bars, banquet services, and hotel kitchens.
- Hotel Amenities Luxury personal care products, fragrances, and guest toiletries for hotel bathrooms from brands such as Acqua di Parma, Bottega Veneta, Roberto Cavalli, Stefano Ricci, Trussardi, Diptyque, and Gilchrist & Soames.
- Room Equipment In-room equipment including hair dryers, mirrors, steam irons, alarm clocks, charging systems, and small appliances from brands such as Conair Hospitality, Sunbeam Hospitality, iHome, Jerdon Style, Room 360°, and Pressto Valet.
- Hotel Furniture Hospitality and banquet furniture including folding tables, banquet chairs, mobile carts, portable stages, dance floors, indoor/outdoor furniture from brands such as Forbes Industries, Grosfillex, Resol, Vondom, and SICO.
- Spa Products and Equipment Spa supplies including aromatherapy products, skincare, body care, and treatment equipment from brands such as Aromatherapy Associates, Universal Companies, and Natura Bissé for hotel spa facilities.
- Hotel Technology Solutions Audio systems, in-room guest service tablets, digital concierge, entertainment, and display solutions for hotel guest rooms and common areas from brands such as Apart, Bose, Crave Interactive, JBL, LG, and Samsung.
- Hotel Textiles Hospitality textiles including bedding, bath linens, robes, towels, duvets, and mattress protectors from brands such as Standard Textile, Venus, and Protect-A-Bed.
- Projects & Openings Coordination Service End-to-end project coordination for new hotel openings and renovations, including sourcing alternatives beyond the standard portfolio, procurement coordination, importing, warehousing, delivery, and installation, with the objective of meeting project timelines just-in-time.
- Inventory & Replenishment Service Maintains inventory of client-specific room equipment and amenity requirements to address urgent replenishment needs, with client agreements (convenios) to hold indispensable product inventories for ongoing hotel operations.
- Logistics Agent Services Licensed logistics and customs brokerage services including international consolidation of supplier shipments, customs brokerage for compliant importing, foreign and destination warehousing, and international and local transportation to deliver on time.
Quantifiable outcome
- Fast response times on quotations and deliveries cited as key differentiator across all three customer testimonials on the homepage
Companies that use Hotel Depot
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
Hotel Depot technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Hotel Depot partnerships and signals
Strategic signalPartnerships
39 partnerships are on record, tiered core and minor.
- Crave InteractivecoreCrave Interactive is a global developer of cloud-based guest service solutions for hotels, including in-room tablets for food ordering, digital concierge, entertainment, and automation. Hotel Depot distributes Crave's products in Mexico as part of its Technology category, serving hotels ranging from 25 to 4,000 rooms across luxury to limited-service segments.
- BosecoreBose is a world leader in audio solutions across Home Audio Cinema, Smart Home Audio, and headphones. Hotel Depot serves as a distribution channel for Bose luxury internal and external audio systems tailored for hotel guests.
- Conair HospitalitycoreConair's hospitality division has been developing and manufacturing products specifically for the hotel industry for over 15 years, including hair dryers, mirrors, steam irons, and clock radios, under Conair, Cuisinart, and Waring Pro brands. Hotel Depot distributes Conair products as part of its Room Equipment category.
- Aromatherapy AssociatescoreAromatherapy Associates is a British luxury skincare and body care brand specializing in therapeutic aromatherapy for over 30 years. Hotel Depot distributes their products as part of its Spa specialty offerings for luxury hotel spas.
- Forbes IndustriescoreForbes Industries is a US-based manufacturer with over 90 years of experience designing and manufacturing mobile carts and static products. Most products are manufactured in state-of-the-art facilities in California and shipped worldwide. Hotel Depot distributes Forbes Industries products under its Furniture category.
- CambrocoreCambro offers a wide range of trays, table products, display, storage, shelving, marketing, and insulated transport items, as well as innovative dishwashing systems and meal delivery solutions for healthcare. Hotel Depot distributes Cambro in its Food & Beverage and Furniture categories.
- Carlisle FoodService ProductscoreCarlisle FoodService Products is a leading provider of innovative, professional-grade products for food service, healthcare, and cleaning markets. Hotel Depot distributes Carlisle as part of its Food & Beverage category.
- Cal-MilcoreCal-Mil was founded in 1965 as a family-owned company creating and manufacturing products for the food service industry. Hotel Depot distributes Cal-Mil products as part of its Food & Beverage specialty.
- Bon ChefcoreBon Chef has been dedicated to manufacturing and supplying the most durable products for the food service industry since 1972, offering a full range of options for presenting culinary creations. Hotel Depot distributes Bon Chef products.
- ApartcoreApart is a European audio technology brand entering the American market. Hotel Depot serves as one of its fundamental pillars for hospitality audio solutions, distributing high-resistance outdoor speakers, room audio solutions, and internal paging systems.
- Gilchrist & SoamescoreGilchrist & Soames is a leading supplier of cosmetic-grade toiletries for world-class hotels, exclusive resorts, distinguished spas, inns, and bed & breakfasts for over 40 years. Their products are found in more than 6,000 properties across 90+ countries. Hotel Depot distributes their amenity products in Mexico.
- Schott ZwieselcoreSchott Zwiesel is a global brand offering functional glassware products with internationally patented TRITAN technology. Their products are valued by sommeliers, renowned chefs, and top hotels in over 120 countries. Hotel Depot distributes Schott Zwiesel glassware as part of its Food & Beverage category.
- FortessacoreFortessa Tableware Solutions is a designer, developer, and integrated marketer of commercial and consumer tableware serving the global commercial food service market and the growing high-end consumer market. Hotel Depot distributes Fortessa as part of its Food & Beverage category.
- Universal CompaniescoreUniversal Companies has served the spa industry with excellence since 1982, founded by Marti Morenings and Dr. G.H. Morenings. It is a leading international distributor of spa products, equipment, and supplies, serving over 25,000 spa industry clients. Hotel Depot distributes Universal Companies products in its Spa category.
- VondomcoreVondom is a globally recognized brand offering cutting-edge indoor and outdoor furniture designed by and for dynamic, innovative people. Hotel Depot distributes Vondom furniture under its Furniture/Specialty category.
- Standard TextilecoreStandard Textile, founded in 1940, has developed a culture of innovation, quality, and service with over 80 patents. It is a leading global provider of total textile solutions for healthcare, hospitality, interiors, workwear, and consumer markets. Hotel Depot distributes Standard Textile products in its Textiles category.
- VenuscoreVenus manufactures textile products for a range of needs and budgets, from standard terry towels to luxury height towels. Manufacturing capabilities on both coasts and overseas allow for fast production and shipping. Hotel Depot distributes Venus products in its Textiles category.
- Acqua di ParmacoreAcqua di Parma is a luxury fragrance and lifestyle brand made in Italy by traditional craftsmen. Hotel Depot is a retail partner distributing Acqua di Parma products as part of its Amenities category for luxury hotel bathrooms.
- JBL (Hospitality Audio)coreJBL's Hospitality Audio division offers the best products for Room Audio solutions allowing maximum guest comfort. Hotel Depot distributes JBL products as part of its Technology category.
- LG ElectronicscoreLG Electronics designs intuitive, flexible, and energy-efficient products. Hotel Depot distributes LG products in its Technology category for hotel guest rooms and common areas.
- Bottega VenetaminorBottega Veneta is a luxury fashion and lifestyle brand founded in Vicenza in 1966, known for refined craftsmanship and style. Hotel Depot distributes their fragrance and luxury product lines as amenities for ultra-luxury hotel properties.
- Roberto CavalliminorRoberto Cavalli is an Italian fashion designer known for innovative leather printing and a global fashion empire. Hotel Depot distributes their fragrance lines as luxury hotel amenities.
- Stefano RicciminorStefano Ricci is an international luxury fashion and lifestyle company founded by Florentine designer Stefano Ricci in 1972, deeply involved in the art world. Hotel Depot distributes their luxury fragrance products as hotel amenities.
- TrussardiminorTrussardi was founded in 1911 near Bergamo and became a globally recognized brand. Their fragrance lines including Trussardi My Name, Trussardi 1911 Donna, and Trussardi A Way For Him are distributed by Hotel Depot as luxury hotel amenities.
- DiptyqueminorDiptyque has been a world-renowned perfume house since 1961, offering a complete line of home fragrances (including iconic candles), personal fragrances, and body care. Hotel Depot distributes Diptyque products as luxury hotel amenities.
- Natura BisséminorNatura Bissé is a skincare brand founded in Barcelona in 1979, specializing in skin care with products developed using collagen, elastin, and keratin amino acids. Hotel Depot distributes Natura Bissé in its Spa category.
- SICOcoreSICO manufactures innovative mobile folding tables, portable stages, and dance floors that allow hotels to quickly transform spaces for events, conventions, and banquets. Hotel Depot distributes SICO products in its Furniture category.
- GrosfillexcoreGrosfillex manufactures durable furniture including folding tables, banquet chairs, stacking and folding chairs, restaurant tables and chairs, and event furniture such as portable dance floors, partitions, and carts. Hotel Depot distributes Grosfillex in its Furniture category.
- ResolcoreResol is a Spanish company that manufactured the first single-piece injected plastic chair and has been sharing its knowledge and constant innovation with customers for 50 years. Hotel Depot distributes Resol furniture under its Furniture category.
- Mercer CulinarycoreMercer Culinary is the primary source for cutlery, tools, accessories, and apparel for commercial and professional culinary operations. Their ChefCentric approach collaborates with chefs and industry leaders to develop products. Hotel Depot distributes Mercer Culinary in its Food & Beverage category.
- TableCraft ProductscoreTableCraft Products, founded in 1946, offers over 3,000 products for food service operations including buffet collections, classic and contemporary table products, creative designs, and elevated style. Hotel Depot distributes TableCraft in its Food & Beverage category.
- Taylor Precision ProductscoreTaylor has focused on precision measurement for 150 years, manufacturing leading North American thermometers, scales, and related measurement products. Hotel Depot distributes Taylor products in its Food & Beverage/Kitchen Equipment category.
- Rubbermaid Commercial ProductscoreRubbermaid Commercial Products has pioneered world-class product solutions for commercial facilities for 50 years, with products used in hospitals, hotels, sports stadiums, office buildings, restaurants, and airports worldwide. Hotel Depot distributes Rubbermaid in its Room Equipment and Amenities categories.
- Sunbeam HospitalitycoreSunbeam is the preferred choice for hoteliers for in-room guest service solutions through a portfolio of world-class products and brands. Hotel Depot distributes Sunbeam products in its Room Equipment category.
- Room 360°coreRoom 360° provides elegant guest room and bathroom accessories specified by top hotels and design firms worldwide, offering luxury accessories that combine quality and price. Hotel Depot distributes Room 360° products in its Room Equipment category.
- Protect-A-BedcoreProtect-A-Bed offers a premium line of bedding and health protection products for pillows, mattresses, and box springs. Hotel Depot distributes Protect-A-Bed products in its Textiles category.
- Jerdon StylecoreJerdon Style, founded in the late 1970s, is a leading manufacturer and distributor of beauty appliances and indulgent bathroom amenities for the hotel industry. Hotel Depot distributes Jerdon products in its Room Equipment category.
- iHome (Hotel Technologies)coreiHome / Hotel Technologies offers innovative hospitality products including alarm clocks, clock radios, charging systems, and speaker systems under iHome and Timex brands. Hotel Depot distributes iHome products in its Technology category.
- Pressto ValetcorePressto Valet offers a complete line of ironing board products designed for the rigorous demands of repeated hotel use, including the only 1-year guarantee in the industry. Hotel Depot distributes Pressto Valet in its Room Equipment category.
Scale indicators3 records
Recent moves1 record
Expansion highlights4 records
Hotel Depot competitors and assessment
Company assessmentBroad incumbents
- Sysco: Largest US foodservice distributor with hospitality segment exposure through Guest Supply. Broad incumbent whose foodservice distribution overlaps Hotel Depot's F&B category.
- ADA Cosmetics: Global manufacturer and supplier of hotel amenity products. Overlaps with Hotel Depot's Amenities category as both a potential partner and competitor brand portfolio.
Direct peers
- TriMark USA: North American distributor of foodservice equipment, supplies, and design services to the hospitality industry. Comparable in food & beverage and furniture categories.
- Edward Don & Company: US-based broad-line distributor of foodservice equipment, supplies, and furniture to the hospitality and restaurant industry. Closest direct competitor in terms of multi-category equipment distribution to hotels.
- American Hotel Register: Long-established US distributor of hotel supplies, amenities, equipment, and textiles. Directly comparable multi-category hospitality supply model with branded manufacturer partnerships.
- Avendra: Procurement services company specializing in hospitality supply chain management — directly comparable in acting as an outsourced purchasing/logistics layer for hotels.
- Source1 Purchasing: Hospitality procurement cooperative serving hotels and restaurants with consolidated sourcing of equipment, amenities, and supplies — comparable GTM motion of acting as consolidated supply partner.
- Guest Supply: Hospitality-focused distributor of amenities, textiles, and room supplies (a Sysco subsidiary). Directly comparable to Hotel Depot's Amenities, Room Equipment, and Textiles categories.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Hotel Depot social profiles
Digital presenceHotel Depot financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hotel Depot leadership team
Management profileNumber of profiles
Hotel Depot funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hotel Depot M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hotel Depot
What does Hotel Depot do?
Hotel Depot is a B2B distributor and logistics agent that supplies hospitality equipment, furniture, amenities, spa products, textiles, and technology to hotels and resorts across Mexico. It aggregates more than 60 international brands into a single supplier relationship across seven product categories, while also providing project coordination for hotel openings and licensed customs/logistics services.
Is Hotel Depot a public or private company?
Hotel Depot is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Hotel Depot founded?
Hotel Depot was founded in 2002. It employs 251 to 500 people.
Where is Hotel Depot based?
Hotel Depot is headquartered in Cancún, Mexico, in the Latin America region.
How does Hotel Depot make money?
Three revenue lines are on record. Product Sales - Hospitality Equipment is the primary driver. The others are projects & Openings Coordination and logistics Agent Services.
Who are Hotel Depot's main competitors?
Broad incumbents on record are Sysco and ADA Cosmetics. Direct peers are TriMark USA, Edward Don & Company, American Hotel Register, Avendra, Source1 Purchasing and Guest Supply.
Does Hotel Depot have an API?
No public API is recorded for Hotel Depot.
What industry is Hotel Depot in?
Hotel Depot's product category is Hospitality Equipment Distribution. Its primary akta.pro industry code is CRAEAEAB, Membership Wholesale Clubs (B2B & B2B2C), with a secondary code of CRAEAEAF, Business Technology & Electronics Wholesale Clubs (B2B). Its NAICS code is 493110 and its SIC code is 5040.