Isatech

Microsoft Dynamics 365 ERP and CRM Implementation Servicesisatech.fr

Company typePrivate
Founded1984
HeadquartersVannes, France
Headcount11–50
GTM typeB2B
OfferingServices

What Isatech does

Isatech (legal entity: SAS ISATECH) is a French IT services company headquartered in Vannes, France, founded in 1983/1984 as a Microsoft technology integrator and operating today as part of the Dimood Group. The company specializes in Microsoft Dynamics 365 ERP and CRM implementations for French and European enterprises, delivering consulting, configuration, deployment, training, and managed support across the full project lifecycle. Its portfolio spans Dynamics 365 Business Central (ERP), Sales, Customer Service, Customer Insights-Journeys, and Field Service (CRM), plus the Power Platform, Microsoft Fabric, Microsoft 365 Copilot, and the Microsoft Security suite (Entra ID, Defender, Intune, Purview).

The firm's go-to-market is enterprise-focused direct sales targeting PME, ETI, and large enterprises across verticals including agroalimentaire, industry, distribution, wines & spirits, négoce, services, and the public sector. Revenue is generated through professional services (project-based consulting and implementation), subscription license resale of Microsoft products as a certified Microsoft Solutions Partner, and recurring managed services and TMA contracts. The company holds three Microsoft Solutions Partner designations (Business Applications, Security, Modern Work), earned the Microsoft Inner Circle award in 2025, and achieved EcoVadis Platinum (top 1% globally). It serves 800+ clients including notable enterprise logos such as Safran, Air Liquide, Royal Canin, Maisons du Monde, Biocoop, Cooperl, Lesieur, and Fleury Michon.

Isatech operates through 8 offices across France (Vannes, Rennes, Paris, Nantes, Bordeaux) and internationally (Porto, Lisbon via subsidiary myPartner, and Île Maurice via Isatech MDI), with the Dimood Group encompassing acquired brands Bricklead, Clipa, and Primus Soft. The group employs 200+ professionals. Recent strategic emphasis has been on AI agent implementation services, regulatory compliance offerings (French e-invoicing reform RFE, NIS2, CSRD, RGPD, IA Act), and continued Microsoft ecosystem deepening through ISV partnerships with Continia, Boyum IT, and Bricklead.

Isatech firmographics

Firmographics

Name: Isatech
Legal name: SAS ISATECH
Website: https://isatech.fr
Company type: Private
Founded year: 1984
Operating status: Operating
Headcount range: 11–50 employees
Ownership category
akta.pro rank

Isatech industry classification

Industry

Product category: Microsoft Dynamics 365 ERP and CRM Implementation Services
NAICS: Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)
SIC: Services-Computer Programming, Data Processing, Etc. (7370)
akta.pro primary industry: Enterprise Architecture & Technology Roadmapping (BPAEAAAC)
akta.pro secondary industries: Enterprise Architecture & IT Operating Model (BPAHAEAB), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), IT Procurement & Sourcing Services (Hardware/Software) (BPAEAOAG)

Keywords

Microsoft Dynamics integration
ERP implementation services
CRM consulting services
Business Central deployment
Microsoft solutions partner

Where Isatech is headquartered

Location

Headquarters

HQ city: Vannes
HQ country: France
HQ region: Europe

Offices8 records

Markets served

Isatech business model

Business model

GTM type: B2B
Offering type: Services
Cost components: Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

ERP/CRM Implementation Services: Consulting, configuration, deployment, training and maintenance services for Microsoft Dynamics 365 implementations across the full project lifecycle. Revenue generated through professional services engagements, project-based consulting, and ongoing support contracts.
Microsoft Licenses: Resale and distribution of Microsoft Dynamics 365, Microsoft 365, Power Platform, Security and Azure licenses to enterprise clients as a certified Microsoft Solutions Partner.
Managed Services and Support: Ongoing support, TMA (Tiered Maintenance and Support), cloud infrastructure management and managed security services for implemented solutions.

Pricing tiers

Model	Billing	Price
Subscription	Multi-year contract	Enterprise implementation projects with customized scope and pricing

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Isatech product offering

Product offering

Core offering

Isatech is a Microsoft Solutions Partner delivering end-to-end consulting, implementation, customization, training, and managed services for the Microsoft Dynamics 365 ERP and CRM ecosystem, Microsoft 365, Power Platform, Microsoft Fabric, Microsoft Security, and AI/Copilot solutions. The company resells Microsoft licenses alongside professional services and provides ongoing support contracts covering the full project lifecycle from discovery and audit through deployment and maintenance.

Product overview

Isatech is a Microsoft Solutions Partner providing professional services around the Microsoft Dynamics 365 ecosystem, Microsoft 365, Power Platform, and Microsoft Security. The portfolio is organized around three core pillars: ERP (Dynamics 365 Business Central for finance, operations, sales, and supply chain), CRM (Dynamics 365 Sales, Customer Service, Customer Insights-Journeys, and Field Service for customer experience management), and AI/Data (Microsoft 365 Copilot, Copilot for Sales/Service, Power Platform for low-code development, Microsoft Fabric for data analytics, and Microsoft Security for identity and endpoint protection). The Microsoft Security pillar includes Entra ID, Defender, Intune, Configuration Manager, and Purview. Services include ERP/CRM integration, AI implementation, international projects, data and BI, cybersecurity, and cloud migration. The company operates as a systems integrator and implementation partner rather than a software vendor, delivering consulting, deployment, training, and managed services across the Microsoft ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

Dimood group: Parent group encompassing Isatech and its subsidiaries including Bricklead, myPartner, Clipa, and Primus Soft.

Products and services

Isatech ERP Integration Services Professional services for Microsoft Dynamics ERP implementation including consulting, configuration, deployment, training, maintenance, and evolution across the project lifecycle. Targeted at PME, ETI and large enterprises.
Isatech CRM Integration Services Professional services for Microsoft Dynamics CRM implementation covering sales, customer service, and marketing automation solutions across the project lifecycle.
Isatech Artificial Intelligence Services AI implementation services integrating Microsoft Copilot and autonomous AI agents into business processes for automation, predictive analytics, and decision support across ERP, CRM, and collaboration tools.
Isatech Data and Business Intelligence Services Data strategy and BI implementation services covering data structuration, dashboard creation, and Microsoft Fabric deployment for enterprise analytics and reporting.
Isatech Cybersecurity Services

Companies that use Isatech

Customer profile

Named customers12 records

Segments10 records

Ideal customer profiles3 records

Isatech technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability9 records

Feature6 records

Isatech partnerships and signals

Strategic signal

Partnerships

Eight partnerships are on record, tiered core, secondary and minor.

MicrosoftcoreTechnology or IntegrationCertified Microsoft Solutions Partner for over 15 years, specializing in Dynamics 365 ERP, CRM, Microsoft 365, Power Platform, Security, Azure and Fabric implementations. Maintains active certifications in Business Applications, Security and Modern Work categories.
ContiniacoreTechnology or IntegrationPartner for document management and electronic invoicing solutions. Continia Document Capture and Document Output provide automated invoice processing and approved platform (PA) connectivity for French e-invoicing reform compliance. Also covers expense management capabilities.
Boyum IT (VPS)secondaryTechnology or IntegrationPartner providing VPS (Visual Planning Studio) for production planning optimization with improved stability and ergonomics for visual planning. Synchronization enhancements with Business Central for planning teams.
BrickleadsecondaryTechnology or IntegrationPartner providing supply chain and logistics optimization solutions including order preparation workflows, batch and operation traceability. Integration analysis conducted with Isatech for quality management module positioning.
Dimood GroupcoreStrategic or Co-development PartnerParent company of Isatech. Dimood Group encompasses multiple subsidiaries including Isatech (France), myPartner (Portugal), Clipa, Primus Soft, and Bricklead. Group enables international deployment capabilities and shared resources for digital transformation projects.
myPartnersecondaryChannel Partner/ Reseller/ DistributorPortuguese subsidiary of Dimood Group with offices in Porto and Lisbon. Extends Isatech's reach for international Microsoft Dynamics 365 implementations in the Iberian market.
Primus SoftsecondaryChannel Partner/ Reseller/ DistributorPartner in Bordeaux extending Isatech's presence in southwest France for Microsoft Dynamics 365 implementations.
ClipaminorChannel Partner/ Reseller/ DistributorSubsidiary within Dimood Group operating as a channel partner for Microsoft solutions.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Isatech competitors and assessment

Company assessment

Regional players

Slalom: US-based consultancy with growing Microsoft practice and expanding European presence. Comparable Microsoft-centric delivery model targeting transformation and AI strategy engagements in mid-market and enterprise.

Direct peers

Avanade: Joint venture between Accenture and Microsoft focused exclusively on Microsoft ecosystem services including Dynamics 365, Power Platform, and Azure. Direct competitor for the same enterprise Microsoft SI mandates in France.
Devoteam: French-origin IT consulting firm with a strong Microsoft Business Applications practice across Europe. Competes directly for Dynamics 365 and Microsoft cloud transformation deals in the French mid-market.
Inetum: French-headquartered IT services group with Microsoft partnership and ERP/CRM implementation practices serving mid-market and public sector in France and Iberia. Comparable delivery model and customer base.
Prodware: French-headquartered Microsoft Dynamics partner specializing in ERP, CRM, and modern workplace implementations for SMEs and mid-market enterprises across Europe. Closely comparable in scope, geography, and customer profile.
Absys Cyborg: French Microsoft Dynamics 365 and ERP/CRM integrator with comparable PME/ETI focus. Headquartered in France with similar Microsoft Solutions Partner positioning and agroalimentaire vertical exposure.
Talan: French international consulting firm with Microsoft Business Applications and data/AI practices. Competes for Microsoft-driven digital transformation projects in PME and ETI segments.

Broad incumbents

Capgemini: Global IT services leader with Microsoft Azure, Dynamics 365, and Power Platform practices including in France. Competes on enterprise-scale transformation programs where Isatech typically plays in mid-market.
Sopra Steria: Large French IT services group with a Microsoft Business Applications practice and broad enterprise footprint. Competes for larger ETI and large enterprise Dynamics 365 programs where it can leverage broader digital transformation capabilities.

Emerging players

Alfa Sonic / 4D Dynamics: Smaller French Microsoft Dynamics 365 partner focused on PME implementations. Represents the emerging/specialized tier competing for the same SMB digital transformation budgets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

Isatech compliance and trust

Trust signal

Compliance4 records

Isatech financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Isatech leadership team

Management profile

Number of profiles

Profiles2 records

Isatech subsidiaries and ownership

Company hierarchy

Subsidiaries12 records

Isatech funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Isatech M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Isatech

What does Isatech do?

Is Isatech a public or private company?

Isatech is a private company. It is classified as corporate owned and is currently operating.

When was Isatech founded?

Isatech was founded in 1984. It employs 11 to 50 people.

Where is Isatech based?

Isatech is headquartered in Vannes, France, in the Europe region.

How does Isatech make money?

Three revenue lines are on record. ERP/CRM Implementation Services are the primary driver. The others are microsoft Licenses and managed Services and Support.

Who are Isatech's main competitors?

Slalom is listed as a regional player. Direct peers are Avanade, Devoteam, Inetum, Prodware, Absys Cyborg and Talan. Broad incumbents are Capgemini and Sopra Steria. Alfa Sonic / 4D Dynamics is listed as an emerging player.

Does Isatech have an API?

No public API is recorded for Isatech.

What industry is Isatech in?

Isatech's product category is Microsoft Dynamics 365 ERP and CRM Implementation Services. Its primary akta.pro industry code is BPAEAAAC, Enterprise Architecture & Technology Roadmapping, with a secondary code of BPAHAEAB, Enterprise Architecture & IT Operating Model. Its NAICS code is 541512 and its SIC code is 7370.