Vaultek

What Vaultek does

Vaultek Corporate Solutions is a privately held IT services firm headquartered at 50 Founders Plaza, Suite 100, East Hartford, CT, with 51–100 employees and more than 20 years of operating history (founded around 2004). The company delivers three closely related service lines: integrated IT and voice support (consulting, network design, hosted voice, Microsoft Office 365 integration, secure hosted backup, equipment upgrades, data migration, server consolidation, enterprise IT analysis, and data center services); telecom consulting in which the firm represents more than 50 carriers to advise clients on VoIP, wireless, and internet service selection; and telemarketing/call center solutions for inbound and outbound customer acquisition and retention.

Its underlying technology stack is built around conventional managed-services and communications infrastructure rather than proprietary platforms: hosted voice delivered through carrier integrations, productivity and backup layered on Microsoft Office 365, and custom network design across small and large environments. There are no documented APIs, SDKs, mobile apps, or AI/ML components. Certified data and voice technicians, computer engineers, and a 24/7 remote-and-on-site support model underpin the delivery capability.

Vaultek's go-to-market is consultative and sales-led: phone-based outreach, on-site consultations, and direct website engagement targeting small, medium, and large businesses across Connecticut, the Northeast, and nationally. Revenue mechanics consist of professional-services fees across IT consulting, telecom advisory (including carrier commissions via more than 50 carrier relationships), and call center engagements, with quote-based pricing and no disclosed standardized rate cards. The firm was recognized as a 2025 Verizon Partner Recognition Program winner, providing third-party validation of its channel partner standing, but no public revenue, funding, M&A, or leadership-change signals are present in the available data.

Name

Vaultek

Legal name

Vaultek Corporate Solutions

Website

https://evaultek.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Vaultek Corporate Solutions is a privately held IT services firm in East Hartford, CT, offering integrated IT/voice support, telecom consulting across 50+ carrier partners, and telemarketing solutions to small, medium, and large businesses in the Northeast and nationally.

Ownership category

akta.pro rank

Product category

IT Consulting and Managed Services

NAICS

Computer Systems Design and Related Services (54151), Telemarketing Bureaus and Other Contact Centers (561422)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

VoIP Access & ITSP Services (HDAIAHAD)

akta.pro secondary industry

Customer Retention, Loyalty & Win-Back Centers (BPAAAAAC)

Keywords

• IT consulting services
• Telecom consulting
• Managed IT support
• Network design services
• Telemarketing solutions

Headquarters

HQ city

Wethersfield

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. IT Consulting and Support Services: Professional services revenue from IT consulting, network design, security assessments, system upgrades, and ongoing IT support. Services are provided on an ongoing basis with 24/7 availability.
2. Telecom Consulting and Advisory: Consulting fees for VoIP system selection, wireless solutions, and internet service provider selection. The firm acts as a liaison between clients and carriers.
3. Telemarketing Services: Call center solutions managing inbound and outbound calls for client customer acquisition and retention. Revenue derived from managing client customer relationships through call campaigns.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Vaultek provides integrated IT and voice support services — including IT consulting, network design, hosted voice solutions, Microsoft Office 365 implementation, secure hosted backup, and equipment upgrades — for small, medium, and large businesses. The firm also delivers telecom consulting (VoIP, wireless, internet carrier selection) across 50+ carrier partners and telemarketing/call center solutions for inbound and outbound customer acquisition and retention campaigns.

Product overview

Vaultek Corporate Solutions is an IT services company offering a unified portfolio of integrated technology services. The core offering consists of IT consulting and support encompassing network design, hosted voice solutions, secure backup, equipment upgrades, and data center services. The company also provides specialized telecom consulting including VoIP analysis, wireless solutions, and internet service selection, along with telemarketing solutions for customer acquisition and retention. All services are delivered through certified technicians available 24/7 for remote and on-site support.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Consulting & Support Services

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Two partnerships are on record, tiered core.

• Verizon BusinesscoreChannel Partner/ Reseller/ DistributorVaultek was recognized as a 2025 Verizon Partner Recognition Program winner, honoring excellence in performance, community impact, and customer outcomes. This recognition places Vaultek among select channel partners distinguished by Verizon for their contributions to the partner ecosystem.
• 50+ Carrier PartnerscoreChannel Partner/ Reseller/ DistributorVaultek represents over 50 different carriers and provides multi-vendor solutions for small, medium, and large sized business. They partner with and represent best-in-class carriers, assisting companies in selecting carriers that are a good technological fit for their needs.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Sandler Partners: National telecom broker/agency representing a broad carrier portfolio for UCaaS, CCaaS, SD-WAN, and connectivity — directly comparable to Vaultek's multi-carrier advisory and customer-matching approach.
• Dataprise: Mid-Atlantic and national MSP offering managed IT, network design, hosted voice, and cloud services to SMB and mid-market clients — directly comparable to Vaultek's IT consulting and 24/7 support offering, with similar multi-state footprint.
• MicroCorp: Telecom master agent and technology services distributor representing multiple carriers for UCaaS, hosted voice, and connectivity — comparable multi-vendor carrier representation model serving agents and SMB/mid-market buyers.
• Ntiva: IT managed services and consulting firm serving SMB through mid-market with network design, hosted voice, and cybersecurity — overlapping Vaultek's core IT/Voice support value proposition and consultative sales model.
• Telarus: Largest U.S. telecom master agent/broker, representing hundreds of carriers across UCaaS, CCaaS, SD-WAN, and internet — directly analogous to Vaultek's 50+ carrier brokerage model and consultative carrier-selection service.

Broad incumbents

• Concentrix: Large global customer experience BPO offering inbound/outbound voice, customer retention, and acquisition campaigns — incumbent reference point for Vaultek's telemarketing solutions line.
• ConvergeOne: Large enterprise IT and communications solutions provider offering unified communications, networking, and managed services — broader incumbent in the same IT/voice space where Vaultek operates.
• Ricoh USA: Large managed services and workplace technology provider spanning IT services, document management, and communications — broader incumbent offering overlapping IT/voice services to SMB and enterprise.
• TTEC Holdings: Global customer experience and BPO operator running large-scale inbound/outbound contact centers — broad incumbent analogue to Vaultek's telemarketing/customer-acquisition call center business.
• Insight Enterprises: Global IT solutions integrator offering managed services, cloud, hardware procurement, and consulting — incumbent competitor that overlaps Vaultek's IT consulting and Microsoft/hosted services portfolio at much larger scale.

Market position

Strengths4 records

Weaknesses2 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vaultek