Guardian Vaults

What Guardian Vaults does

Guardian Vaults Holdings Pty Ltd is an Australian private company that operates Australia's first and largest independent non-bank safe deposit box facility, founded in 2002 and headquartered in Melbourne with two wholly-owned operating subsidiaries, Guardian Vaults Melbourne Pty Ltd and Guardian Vaults Sydney Pty Ltd. The company runs three secure vault facilities across Melbourne and Sydney with more than 900 metric tonnes of aggregate storage capacity, providing private safe deposit boxes in multiple sizes (Small S through X-Large and the 100 Series), larger safe storage, jewellery and family heirloom custody, secure document storage, and SMSF-compliant asset storage. Its sister brand, Guardian Gold, offers purchase, storage, and sell-back of physical bullion (gold, silver, platinum) from the same vault locations, allowing the group to capture both storage and transactional precious-metals economics.

The company's underlying technology stack is built around physical and operational security rather than software: biometric access systems, seismic and infrared alarms, continuous 24/7 monitoring by two independent security firms, comprehensive CCTV, and multiple private viewing rooms within each facility. Customer onboarding is supported by integration with Trulioo and the Australian Government Document Verification Service Hub to satisfy AML/CTF Act 2006, Identity Verification Services Act 2023, and Privacy Act 1988 obligations, with the Sydney entity operating under Master Security Licence No. 000101944 issued by the NSW Commissioner of Police.

Guardian Vaults generates revenue through recurring annual subscriptions on safe deposit boxes and document storage, priced independently of asset value (Small S at $199 per annum, document storage from $105 per annum). Distribution is direct-to-consumer via walk-in branch access in Sydney and Melbourne, online enquiry forms on its website, an inbound transfer program from Westpac (and historically ANZ) capturing customers displaced by bank exits from safe deposit services, and the integrated Guardian Gold bullion channel. The primary customer segments are Self-Managed Super Fund holders, high-net-worth precious metals investors, retail bullion buyers, and owners of luxury and sentimental valuables, served through a hybrid go-to-market model that combines physical retail access with content-led marketing on a company blog and active social channels.

Name

Guardian Vaults

Legal name

Guardian Vaults Holdings Pty Ltd

Website

https://guardianvaults.com.au

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Guardian Vaults is Australia's first and largest independent non-bank safe deposit box operator, running three secure vaults in Sydney and Melbourne with over 900 metric tonnes of storage capacity for SMSF holders, high-net-worth investors, and retail customers seeking private bullion, jewellery, and document storage.

Ownership category

akta.pro rank

Product category

Safe Deposit Box and Vault Storage Services

NAICS

General Warehousing and Storage (493110), Other Warehousing and Storage (49319)

SIC

Public Warehousing & Storage (4220)

akta.pro primary industry

Specialty Storage (Wine, Art, Document Vaults) (HSAKAGAF)

akta.pro secondary industry

Secure Storage, Vault Rental & Safe Custody (Non-Bank) (BPAKAIAJ)

Keywords

• Safe deposit boxes
• Bullion storage services
• Secure document storage
• Private vault facilities
• Precious metals custody

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Safe Deposit Box Storage: Annual subscription fees for safe deposit box leases of various sizes, from Small S to X-Large and 100 Series. Pricing is fixed annual fee regardless of value stored inside.
2. Document Storage: Annual subscription fees for secure document storage in tamper-evident security envelopes, starting from $105 per annum.
3. Bullion Trading (via Guardian Gold): Sister company Guardian Gold provides bullion trading services including purchase, storage, and selling of physical bullion, all within the same secure location.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Guardian Vaults leases private safe deposit boxes in multiple sizes, private safes, and tamper-evident document storage envelopes across three purpose-built facilities in Sydney and Melbourne. Through its sister brand Guardian Gold, the company also facilitates physical bullion purchase, storage, and sell-back. The offering is sold on a fixed annual subscription fee regardless of the value of items stored.

Product overview

Guardian Vaults operates as a physical secure storage facility offering a unified portfolio of safe deposit box and storage services. The core offering comprises safe deposit boxes in multiple sizes (Small S through X-Large, plus 100 Series) and private safes for larger items. Additional services include bullion investment and storage (via sub-brand Guardian Gold), Self Managed Super Fund (SMSF) storage, jewellery storage, and secure document storage. The Key Registered Program enables remote management of bullion storage. The company positions itself as Australia's first independent private safe deposit box facility, with facilities in both Sydney and Melbourne.

Differentiator

Problem solved

Functional benefit

Brands

• Guardian Gold: Bullion trading arm of Guardian Vaults offering purchase, storage and selling of physical precious metals including gold and silver.

Products and services

• Safe Deposit Box Storage Private safe deposit boxes available in multiple sizes (Small S, Small, Medium, Large, X-Large, 100 Series) for individuals and SMSF holders to store jewellery, precious metals, documents, watches, and family heirlooms. Access is biometric with private viewing rooms; pricing is a fixed annual fee regardless of stored value.
• Safe Storage (Safes) Private and discreet storage in safes for larger items and collections, particularly physical investments such as bullion. Targeted at customers whose storage needs exceed standard safe deposit box dimensions.
• Bullion Investment and Storage Complete solution for the purchase, storage and selling of physical gold and silver bullion delivered through the Guardian Gold sister brand, with all activity occurring within Guardian Vaults' secure facilities.
• Self Managed Super Fund (SMSF) Storage Storage solutions tailored to self-managed superannuation fund trustees who need to hold physical assets within SMSF structures, with assistance meeting SMSF reporting requirements.
• Jewellery Storage Specialised storage solutions for jewellery items within Guardian Vaults' secure, private facilities with biometric access and private viewing rooms.
• Secure Document Storage Secure document storage service using tamper-evident security envelopes (up to 70 A4 sheets each) stored in fire-resistant safes with unique serial numbers and CCTV monitoring, starting at $105 per annum with no additional access or withdrawal fees.
• Key Registered Program Remote bullion storage option that allows customers to manage their safe deposit box leases remotely at no extra cost, supporting customers who do not need to physically access their bullion holdings.
• Guardian Gold Bullion Trading Wholly owned bullion trading arm of Guardian Vaults, providing purchase and sell-back services for physical gold and silver bullion from within the same secure vault locations.

Quantifiable outcome

• Fixed fee of $199 per annum for Small S box storing up to $2 million AUD of gold - cost-to-value ratio improves as metal prices rise
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Four partnerships are on record, tiered core, supporting and minor.

• Guardian GoldcoreStrategic or Co-development PartnerGuardian Gold is the dedicated bullion trading arm of Guardian Vaults, providing the complete solution of purchase, storage and selling of physical bullion within the same secure vault locations. Operating from guardian-gold.com.au.
• TrulioosupportingTechnology or IntegrationIdentity verification service provider based in Vancouver, Canada. Authorised Gateway Service Provider for accessing the Australian Government Document Verification Service (DVS) Hub. Used to verify customer identity information under AML/CTF requirements.
• Document Verification Service (DVS) HubsupportingTechnology or IntegrationAustralian Government DVS Hub administered by Attorney-General's Department. Facilitates information transfer between Guardian Vaults and document issuers (passport, driver's licence, Medicare) to verify customer identity under Anti-Money Laundering and Counter-Terrorism Financing Act 2006 requirements.
• Westpac Banking CorporationminorChannel Partner/ Reseller/ DistributorWestpac transfer program allowing Westpac secure storage lease customers to transfer their safe deposit box arrangements to Guardian Vaults. Accommodates customers affected by bank exit from safe deposit box services.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• GoldMoney: Digital precious metals platform offering allocated bullion stored in vaults across multiple jurisdictions; comparable to Guardian Gold for the buy-store-sell bullion workflow.
• BullionVault: Online bullion trading and storage platform offering allocated physical gold/silver stored in professional vaults; competes directly with Guardian Gold for precious metals storage customers globally.
• Vault 21: Direct Australian competitor offering private safe deposit boxes and bullion storage in similar CBD locations; competes for the same SMSF and precious metals investor customer base.

Broad incumbents

• Loomis AB: Global cash-in-transit and valuables logistics provider; broad incumbent offering secure logistics, storage, and vault services for high-value items at much larger scale.
• Brink's Incorporated: Global secure logistics and vault services provider including precious metals storage; broad incumbent competing for institutional bullion storage customers with much larger international footprint.
• Kennards Self Storage: Australian self-storage operator with multiple metropolitan locations; incumbent in the broader self-storage market that competes for some personal storage customers though without specialist vault security.
• Royal Mint (Bullion Storage): UK government-owned mint offering precious metals trading with allocated vault storage; comparable bullion storage offering leveraging sovereign-grade trust and security credentials.
• National Storage Holdings: ASX-listed Australian self-storage operator with 200+ locations nationwide; broader incumbent in adjacent self-storage category with potential overlap in document and personal storage use cases.

Regional players

• Merrion Vaults: Ireland and UK-based private safe deposit box and vault storage operator; operates the same non-bank vault rental model with similar security infrastructure and customer segments in a different geography.
• Metropolitan Safe Deposits: UK-based private safe deposit facility with multiple London locations; directly comparable non-bank vault rental model serving similar high-net-worth and retail customers in a different market.

Market position

Strengths4 records

Weaknesses2 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/guardianvaults
• Facebookfacebook.com/guardiangoldaustralia
• LinkedInlinkedin.com/company/guardian-vaults

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Guardian Vaults