MiHCM
MiHCM is a cloud-based HR and payroll SaaS provider, headquartered in Sri Lanka and operating across 22+ Asian countries, serving medium and large enterprises with multi-country payroll, local compliance, and AI-powered workforce management built on Microsoft Azure.
- Company typePrivate
- Founded2000
- HeadquartersNawala, Sri Lanka
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What MiHCM does
MiHCM is a cloud-based human capital management (HCM) and payroll SaaS provider, headquartered in Nawala, Sri Lanka, operating as a subsidiary of Microimage. The platform serves medium and large enterprises across 22+ Asian countries, with regional offices in Malaysia (Kuala Lumpur, designated Asia hub), Bangladesh, Thailand, Pakistan, and Singapore. Its core product suite includes MiHCM Enterprise (full HCM), MiHCM Lite (small business tier, minimum 20 employees), and modular solutions for Core HR, multi-country Payroll, Time and Attendance with mobile/GPS/biometric, Recruitment and Onboarding, and Performance Management with 360-degree feedback. MiHCM operates on Microsoft Azure cloud infrastructure with a 99.3% uptime guarantee and holds Microsoft Data & AI Solutions Partner status.
The technology stack has been progressively AI-augmented with the January 2026 launch of Syntra (an AI HR intelligence platform that unlocks private tenant data), MiA ONE (an agentic AI personal assistant that handles HR tasks via natural language), the SmartAssist suite (AI co-pilot for Core, Recruitment, and Reports), MiHCM Data & AI (predictive analytics with Power BI), and the Ziksa learning platform. Compliance certifications include ISO/IEC 27701:2025, ISO 27001, ISO 9001, GDPR, and PDPA, supporting enterprise sales in regulated verticals such as banking, telecom, manufacturing, healthcare, and stock exchanges (e.g., Dialog Sri Lanka, Bursa Malaysia, Lion Corporation, Hela).
MiHCM monetizes through per-named-user annual or monthly SaaS subscriptions, one-time setup and configuration fees, usage-based API call charges, and additional module subscriptions. It distributes via direct enterprise field sales across regional offices, a channel partner network (Andersen Consulting Cambodia, VDB Loi Myanmar, SmartProz Canada, iOperation Thailand), and Microsoft co-selling. In January 2026 the company added MiHCM Consulting, an in-house advisory practice for HR transformation, signaling a move beyond pure SaaS into higher-margin transformation services.
MiHCM firmographics
Firmographics- Name
- MiHCM
- Legal name
- M I H C M Solutions (Private) Limited
- Website
- https://mihcm.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- MiHCM is a cloud-based HR and payroll SaaS provider, headquartered in Sri Lanka and operating across 22+ Asian countries, serving medium and large enterprises with multi-country payroll, local compliance, and AI-powered workforce management built on Microsoft Azure.
- Ownership category
- akta.pro rank
MiHCM industry classification
Industry- Product category
- Human Capital Management Software
- NAICS
- Payroll Services (541214)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Human Capital Management (HCM) & Payroll Platforms (HDAEAEAJ)
- akta.pro secondary industry
- Payroll, Time & Attendance (BPACAPAB)
Keywords
Where MiHCM is headquartered
LocationHeadquarters
- HQ city
- Nawala
- HQ country
- Sri Lanka
- HQ region
- Asia
Offices6 records
Markets served
MiHCM business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscription (Per Named User): MiHCM operates on a subscription model billed per named user/employee. The subscription fee is fixed for the term mentioned in the Master Subscription Agreement (MSA) and automatically renews for successive one-year periods. Billing is based on the number of active employees verified at the beginning of each billing cycle.
- Setup and Configuration Services: One-time setup and configuration fees are billed immediately upon receipt of purchase order. Implementation includes project plans with time frames for each module rollout. Customer commences paying total subscription fee after first module is set up, even while other modules are in configuration stage.
- API Calls and Usage-Based Charges: API calls from the system incur separate charges as set out in the service agreement. This provides additional usage-based revenue from customers requiring API integrations.
- Additional Module Subscriptions: Subscription to additional modules beyond the initially subscribed modules is based on list price. Customers are entitled to free application updates/upgrades for subscribed modules during the subscription period.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | MiHCM Lite - for Small Business |
| Subscription | Annual | MiHCM Enterprise - for Medium & Large Business |
| Per seat | Monthly | Named User Subscription |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
MiHCM product offering
Product offeringCore offering
MiHCM provides a cloud-based, AI-powered HR and payroll SaaS platform that manages the full employee lifecycle from onboarding to retirement. The platform covers Core HR, multi-country Payroll, Time & Attendance with mobile/GPS/biometric support, Recruitment & Onboarding, and Performance Management, and adds proprietary AI layers including Syntra (AI brain), MiA ONE (agentic AI assistant), SmartAssist (AI co-pilot), and MiHCM Data & AI (Power BI analytics). It is built on Microsoft Azure and offers localised compliance for 22+ Asian countries.
Product overview
MiHCM offers a unified HR and payroll platform designed for organisations across Asia, combining core HR, payroll, time and attendance, talent management, and AI-powered workforce intelligence. The product architecture spans MiHCM Lite (small business), MiHCM Enterprise (medium and large business), and specialised AI solutions including SmartAssist (AI co-pilot), MiA ONE (agentic personal assistant), Syntra (AI intelligence platform), and Data & AI (predictive analytics with Power BI). Core modules cover Core HR, Payroll, Time & Attendance, Recruitment & Onboarding, and Performance Management. The platform is complemented by MiHCM Consulting for transformation services and is built on Microsoft Azure with 99.3% SLA.
Differentiator
Problem solved
Functional benefit
Brands
- Syntra: AI-powered brain and core AI platform that drives intelligence across the entire MiHCM ecosystem. Unlocks private tenant data, combines it with enterprise data lakes, and generates real-time insights and visualisations.
- MiA ONE
- MiHCM SmartAssist
- MiHCM Data & AI
- MiHCM Consulting
- MiHCM Lite
- MiHCM Enterprise
Products and services
- MiHCM Enterprise Comprehensive HR and payroll SaaS platform for medium and large businesses, covering Core HR, multi-country Payroll, Time & Attendance, Recruitment & Onboarding, and Performance Management, with employee self-service tools for attendance, tasks, and approvals.
- MiHCM Lite Streamlined HR and payroll solution for small businesses (minimum 20 employees) that streamlines HR, tracks attendance, runs payroll, and manages the workforce from a single integrated platform.
- Syntra AI-powered HR intelligence platform that unlocks private tenant data, combines it with enterprise data lakes and uploaded documents, and generates real-time insights, charts, tables, and dashboards exportable to PowerPoint, Excel, or PDF.
- MiA ONE Personal agentic AI assistant for every employee that syncs with the HR system to manage timesheets, handle leave approvals, generate productivity insights, and complete HR tasks automatically through natural language conversation.
- MiHCM SmartAssist AI-powered HR co-pilot that streamlines daily HR tasks, hiring workflows, and unlocks workforce analytics across Core HR, Recruitment, and Reporting use cases.
- MiHCM Data & AI HR analytics and AI solution using Microsoft Power BI for data visualisation, covering workforce productivity metrics, payroll dashboards, attendance trend tracking, recruitment analytics, diversity statistics, and predictive analytics using machine learning models.
- MiHCM Consulting End-to-end HR transformation, change management, and advisory services combining HR expertise with digital HR, Work Tech, analytics, and AI-driven insights for organisations across South Asia and Southeast Asia.
- Ziksa Intelligent learning platform that personalises upskilling and accelerates capability development for employees.
Quantifiable outcome
- 99.3% uptime guarantee including planned and unplanned maintenance
- +2 more outcomes
Companies that use MiHCM
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles3 records
MiHCM technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability8 records
Feature7 records
MiHCM partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core, established and minor.
- Andersen Consulting CambodiacoreStrategic partnership signed February 26, 2026 to deliver integrated HR technology and advisory services to businesses in Cambodia. Represents continuity and expansion of existing footprint (previously through VDB Loi which is now part of Andersen global network). Combines MiHCM's HR technology with Andersen's business strategy and corporate advisory expertise.
- SmartProz (Canada)establishedFirst authorized business partner for Canada announced in May 2018. Microimage HCM Cloud expansion into North American market through SmartProz.
- Microsoft AzurecoreGlobal subscription partnership with Microsoft Azure for cloud infrastructure. MiHCM operates out of multiple global data centers with 99.3% uptime guarantee. All AI solutions including Syntra built on Microsoft Azure ensuring enterprise-grade performance, security, and compliance.
- Microsoft Data & AI Solutions PartnercoreMicrosoft Data & AI Solutions Partner status enabling advanced capabilities in managing complex data environments and building advanced analytics and AI solutions. MiHCM Data & AI uses Microsoft Power BI for data visualization.
- VDB Loi (Myanmar)establishedPrevious collaboration in Cambodia market since 2019. VDB Loi subsequently established a consulting arm that is part of Andersen Consulting global network, leading to transition to Andersen Consulting partnership.
- iOperation (Thailand)minorPartner organization whose Managing Director Rachadapon Prasomsub delivers Tech Talk at Thailand HR Tech Conference 2026 on 'Zero-Error Payroll: Automation You Can Trust'.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
MiHCM competitors and assessment
Company assessmentDirect peers
- Keka HR: India-headquartered HR and payroll SaaS platform serving SMB and mid-market customers in South Asia. Overlaps with MiHCM on payroll, attendance, and core HR functionality for price-sensitive Asian enterprise buyers.
- Ramco Systems: Global HCM and payroll software vendor with strong Asia-Pacific presence and multi-country payroll capabilities. Comparable as a competing regional HCM platform targeting similar enterprise customers, though broader in vertical and geographic scope.
- Darwinbox: Asia-headquartered enterprise HCM SaaS platform serving customers across South and Southeast Asia with HR, payroll, and workforce analytics. Directly comparable to MiHCM in target market, geography, and enterprise mid/large segment, with a similar AI-forward product strategy.
- Zoho People: Cloud HR platform from Zoho Corp with global reach including strong Asia-Pacific SMB and mid-market presence. Competes with MiHCM Lite on the small-business segment while also overlapping in enterprise HR functionality.
- BambooHR: Cloud HR platform focused on SMB and mid-market globally. Overlaps with MiHCM Lite on the small-business HR segment, particularly for companies with 20-500 employees seeking streamlined HR and payroll.
Broad incumbents
- Workday: Global enterprise HCM cloud platform expanding into Asia with localized payroll and AI-powered features. Represents the high-end enterprise competition MiHCM faces as Asian enterprises digitalize.
- SAP SuccessFactors: Global enterprise HCM suite from SAP with multi-country payroll capabilities. Comparable as a broad incumbent competing for the same multinational and large-enterprise HR RFPs in Asia.
- Oracle HCM Cloud: Oracle's enterprise HCM cloud platform with global footprint including Asian deployments. Comparable to MiHCM's enterprise platform capabilities but at much larger scale and broader functionality.
- ADP (Asia operations): Global payroll and HCM leader with extensive Asia-Pacific operations, including multi-country payroll and large-enterprise workforce management. Represents the global incumbent MiHCM competes against for multinational accounts in Asia.
Emerging players
- Asanify: Emerging Asia-focused HR and payroll platform with presence in India and Southeast Asia. Comparable as an emerging regional HCM player targeting similar SMB and mid-market segments in MiHCM's geographies.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
MiHCM social profiles
Digital presenceMiHCM compliance and trust
Trust signalCompliance5 records
MiHCM financial estimates
Financial estimateRevenue estimate
Valuation estimate
MiHCM leadership team
Management profileNumber of profiles
Profiles8 records
MiHCM subsidiaries and ownership
Company hierarchySubsidiaries1 record
MiHCM funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MiHCM M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MiHCM
What does MiHCM do?
MiHCM provides a cloud-based, AI-powered HR and payroll SaaS platform that manages the full employee lifecycle from onboarding to retirement. The platform covers Core HR, multi-country Payroll, Time & Attendance with mobile/GPS/biometric support, Recruitment & Onboarding, and Performance Management, and adds proprietary AI layers including Syntra (AI brain), MiA ONE (agentic AI assistant), SmartAssist (AI co-pilot), and MiHCM Data & AI (Power BI analytics). It is built on Microsoft Azure and offers localised compliance for 22+ Asian countries.
Is MiHCM a public or private company?
MiHCM is a private company. It is classified as corporate owned and is currently operating.
When was MiHCM founded?
MiHCM was founded in 2000. It employs 51 to 100 people.
Where is MiHCM based?
MiHCM is headquartered in Nawala, Sri Lanka, in the Asia region.
How does MiHCM make money?
Four revenue lines are on record. SaaS Subscription (Per Named User) is the primary driver. The others are setup and Configuration Services, API Calls and Usage-Based Charges and additional Module Subscriptions.
Who are MiHCM's main competitors?
Direct peers on record are Keka HR, Ramco Systems, Darwinbox, Zoho People and BambooHR. Broad incumbents are Workday, SAP SuccessFactors, Oracle HCM Cloud and ADP (Asia operations). Asanify is listed as an emerging player.
Does MiHCM have an API?
Yes. MiHCM offers API access to its system. Customers requiring API calls from the system will incur separate charges as specified in the service agreement. The API enables secure connections to MiHCM and third-party systems, consolidating workforce and enterprise data into one intelligent layer. Separate pricing applies per the Master Subscription Agreement. Developer documentation is at analytics.mihcm.com/login_up.php.
What industry is MiHCM in?
MiHCM's product category is Human Capital Management Software. Its primary akta.pro industry code is HDAEAEAJ, Human Capital Management (HCM) & Payroll Platforms, with a secondary code of BPACAPAB, Payroll, Time & Attendance. Its NAICS code is 541214 and its SIC code is 7372.