Big Apple Donuts & Coffee
Big Apple Donuts & Coffee is a Malaysia-based premium donut and coffee retail chain, founded in 2007, operating 90+ franchise and company-owned outlets across Malaysia and Cambodia and serving mass-market consumers, corporate bulk-order clients, and franchise partners with JAKIM-certified halal products.
- Company typePrivate
- Founded2007
- HeadquartersCheras, Malaysia
- Headcount1–10
- GTM typeB2C
- OfferingHardware or Manufacturing
What Big Apple Donuts & Coffee does
Big Apple Donuts & Coffee, legally Big Apple Interasia Sdn. Bhd., is a Malaysia-headquartered (Cheras, Selangor) premium donut and coffee retail chain founded in 2007 by Mike Chan and operating today across more than 90 outlets in Malaysia and Cambodia. Its core offering consists of donuts (regular and mini), a beverage menu spanning espresso-based coffees, matcha, specialty lattes, and Malaysia-inspired drinks, supported by bulk-order catering, an e-gift voucher platform, and a franchise program; all products manufactured in Malaysia carry JAKIM Halal certification overseen by an internal Shariah Advisory Council. The brand differentiates through locally-inspired flavors (Ais Kacang, Pandan Gula Apong, Len MaCham Latte, Duren Latte) and a visible open-kitchen production format. Customer segments span mass-market individual consumers (retail and gifting), corporate and event buyers (bulk pre-orders, minimum 20 dozen boxes), and franchise partners seeking a turnkey operation.
Revenue is generated through three primary streams: direct retail sales via company-owned and franchise outlets, franchise fees and royalties, and bulk corporate orders. Go-to-market is predominantly franchise-led with capital-light expansion, complemented by direct-to-consumer bulk order hotline sales and channel partnerships with FoodPanda, GrabFood, and Shopee Food for last-mile delivery. Pricing is per-unit and not publicly disclosed across the SKU range; revealed prices for beverages sit at RM11.90–RM13.90.
Ownership is held by Malaysian holding company Big Apple Worldwide Holdings Sdn. Bhd., itself a subsidiary of Japanese conglomerate Duskin Co. Ltd., which provides corporate backing and franchise credibility. Headcount data is inconsistent — firmographics list 1–10 employees while the career page references 100–500 — reflecting the small corporate back-office versus the broader franchise network. The company has no app, no public APIs, and no published AI/ML capabilities; its digital surface is limited to e-commerce delivery integrations, social media presence, and blog content marketing.
Big Apple Donuts & Coffee firmographics
Firmographics- Name
- Big Apple Donuts & Coffee
- Legal name
- Big Apple Interasia Sdn. Bhd.
- Website
- https://bigappledonuts.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Big Apple Donuts & Coffee is a Malaysia-based premium donut and coffee retail chain, founded in 2007, operating 90+ franchise and company-owned outlets across Malaysia and Cambodia and serving mass-market consumers, corporate bulk-order clients, and franchise partners with JAKIM-certified halal products.
- Ownership category
- akta.pro rank
Big Apple Donuts & Coffee industry classification
Industry- Product category
- Specialty Donut Retail
- NAICS
- Baked Goods Retailers (445291)
- SIC
- Retail-Eating & Drinking Places (5810), Retail-Eating Places (5812)
- akta.pro primary industry
- Donut Shops (THAFAGAE)
- akta.pro secondary industry
- Specialty Coffee & Tea Retail (Beans, Leaves, Accessories) (CRAHAGAI)
Keywords
Where Big Apple Donuts & Coffee is headquartered
LocationHeadquarters
- HQ city
- Cheras
- HQ country
- Malaysia
- HQ region
- Asia
Offices1 record
Markets served
Big Apple Donuts & Coffee business model
Business model- GTM type
- B2C
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Retail Donut and Beverage Sales: Direct retail sales of donuts and beverages through company-owned and franchise outlets across Malaysia and Cambodia
- Franchise Fees and Royalties: Revenue from franchise partners who operate Big Apple Donuts & Coffee outlets under the brand
- Bulk Corporate Orders: Pre-ordered bulk donuts for corporate meetings, parties, events and functions with minimum quantities
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard donuts |
| Unit Pricing | Multi-year contract | Bulk orders |
| Unit Pricing | Pay-as-you-go | Bulk Order Hotline |
| Unit Pricing | Pay-as-you-go | Beverage items |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels7 records
Big Apple Donuts & Coffee product offering
Product offeringCore offering
Big Apple Donuts & Coffee manufactures and retails premium donuts and mini donuts under the company's "open kitchen" concept across more than 90 outlets in Malaysia and Cambodia. It complements its donut menu with hot and cold beverages (coffee, tea, specialty lattes), provides a Bulk Order service for corporate events and gatherings, and sells digital E-Gift Vouchers. All products manufactured and sold in Malaysia are certified Halal by JAKIM.
Product overview
Big Apple Donuts & Coffee operates as a premium donut retail chain offering a unified product portfolio centered on donuts and beverages. The core offerings consist of Donuts (including various types like Classic, premium, and limited-edition seasonal flavors) and Mini Donuts, complemented by a Beverages menu featuring coffee drinks and specialty lattes. The company also provides Bulk Order services for events and functions, and an E-Gift Voucher system for digital gifting. All products are Halal-certified by JAKIM. The company operates over 90 outlets across Malaysia and Cambodia with delivery available through Foodpanda, GrabFood, and Shopee Food platforms.
Differentiator
Problem solved
Functional benefit
Brands
- Malaysian Delight: A donut series featuring Malaysian-inspired flavors including Ais Kacang, Pandan Gula Apong, and other local delicacy-inspired creations.
- Holiday Joy Series
- Happy Nuts Series
Products and services
- Donuts Flagship product offering featuring a wide variety of donut types including classic donuts, premium donuts, and limited-edition seasonal flavors, available in regular and assorted packs for individual consumers at Big Apple retail outlets.
- Mini Donuts Smaller-sized donut portions available in assorted varieties, suitable for catering, events, and individual snacking.
- Beverages Hot and cold beverage menu including coffee drinks (Cafe Latte, Cappuccino, Americano, Hazelnut Latte, Dark Mocha), tea-based drinks (Matcha, Passion Tea), chocolate drinks (Dark Chocolate), and specialty lattes (Caramel Macchiato, Spanish Latte, Len MaCham Latte, Duren Latte).
- Bulk Order Service Pre-order service for large quantities of donuts for corporate events, parties, meetings, seminars, and functions with a minimum order of 20 dozen boxes, ordered via the dedicated hotline 13008836688.
- E-Gift Voucher Digital gift voucher system that allows customers to purchase and send gift vouchers online for redemption at any Big Apple Donuts & Coffee outlet.
- Malaysian Delight Series A donut series featuring Malaysian-inspired flavors including Ais Kacang, Pandan Gula Apong, and other local delicacy-inspired creations.
- Happy Nuts Series Donut collection featuring various nut combinations including Choco Almond, Pistachio Crunchy, Coffee Cashewnut, Al-Nut, Creamy Pumpkin, and Mixnut.
- Holiday Joy Series Limited-edition festive donut collection featuring seasonal flavors like Chocomel, Misme, IMY, Berry Bliss, and Twinky.
Quantifiable outcome
- Each donut averages approximately 180 kcal
- +1 more outcomes
Companies that use Big Apple Donuts & Coffee
Customer profileSegments3 records
Ideal customer profiles3 records
Big Apple Donuts & Coffee technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature1 record
Big Apple Donuts & Coffee partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core, major and minor.
- Duskin Co. Ltd.coreParent company based in Japan. Big Apple Interasia Sdn. Bhd. is a wholly owned subsidiary of Big Apple Worldwide Holdings Sdn. Bhd., which is a subsidiary of Duskin Co. Ltd.
- Big Apple Worldwide Holdings Sdn. Bhd.coreImmediate parent company holding structure. The operating company Big Apple Interasia Sdn. Bhd. is wholly owned by this entity.
- GrabFoodmajorThird-party food delivery platform partner enabling delivery of donuts and beverages to customers through Grab application
- FoodPandamajorThird-party food delivery platform partner for order fulfillment and delivery services
- Shopee FoodminorThird-party food delivery partnership through Shopee e-commerce platform
Scale indicators3 records
Recent moves8 records
Expansion highlights5 records
Big Apple Donuts & Coffee competitors and assessment
Company assessmentRegional players
- OldTown White Coffee: OldTown White Coffee is a Malaysian heritage coffee chain with comparable mall-based retail footprint and beverage-led menu. While not a donut specialist, it competes for similar consumer occasions and locations in Malaysia.
- Marrybrown: Marrybrown is a Malaysian quick-service restaurant chain with similar mall-based distribution and franchise model. While primarily a QSR player, it competes with Big Apple for mall food court and consumer dining occasions in Malaysia.
- Tealive: Tealive is a leading Southeast Asian bubble tea and beverage chain with strong Malaysian and regional presence, competing with Big Apple's beverage offerings in the mall-based retail beverage category, though with a different core product focus.
Emerging players
- ZUS Coffee: ZUS Coffee is a fast-growing Malaysian coffee chain with complementary beverage offerings and overlapping mall-based distribution, competing for the same beverage occasion while representing an emerging competitive threat to Big Apple's coffee menu.
Direct peers
- J.CO Donuts & Coffee: J.CO Donuts is a Southeast Asian donut and coffee chain founded in Indonesia, directly competing with Big Apple in the premium donut retail category across Malaysia, Indonesia, and the wider region with similar product positioning and mall-based outlet strategy.
- Dunkin': Dunkin' is a global donut and coffee chain operating across multiple Asian markets, directly competing in the donut-and-beverage retail category. While not a dominant Malaysian presence, it competes in adjacent Southeast Asian markets.
- Krispy Kreme: Krispy Kreme is a global premium donut chain with established presence in Malaysia and other Southeast Asian markets, directly competing for the same halal-conscious donut consumer segment as Big Apple with comparable brand pricing and product positioning.
- Baskin-Robbins: Baskin-Robbins is a global dessert retail chain with presence across Southeast Asia, directly competing with Big Apple in the mall-based sweets and desserts category, serving similar impulse-purchase consumer occasions.
- Donut Factory: Donut Factory is a Malaysian donut retail chain operating in shopping malls with a similar franchise model and product mix, serving the same mass-market consumer segment as Big Apple in the Malaysian market.
Broad incumbents
- The Coffee Bean & Tea Leaf: The Coffee Bean & Tea Leaf is an established global coffee chain with strong Southeast Asian presence, overlapping with Big Apple in the coffee-and-snack retail occasion. It operates a broader beverage and food menu but competes for the same premium mall consumer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Big Apple Donuts & Coffee social profiles
Digital presenceBig Apple Donuts & Coffee compliance and trust
Trust signalCompliance2 records
Big Apple Donuts & Coffee financial estimates
Financial estimateRevenue estimate
Valuation estimate
Big Apple Donuts & Coffee leadership team
Management profileNumber of profiles
Profiles1 record
Big Apple Donuts & Coffee funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Big Apple Donuts & Coffee M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Big Apple Donuts & Coffee
What does Big Apple Donuts & Coffee do?
Big Apple Donuts & Coffee manufactures and retails premium donuts and mini donuts under the company's "open kitchen" concept across more than 90 outlets in Malaysia and Cambodia. It complements its donut menu with hot and cold beverages (coffee, tea, specialty lattes), provides a Bulk Order service for corporate events and gatherings, and sells digital E-Gift Vouchers. All products manufactured and sold in Malaysia are certified Halal by JAKIM.
Is Big Apple Donuts & Coffee a public or private company?
Big Apple Donuts & Coffee is a private company. It is classified as corporate owned and is currently operating.
When was Big Apple Donuts & Coffee founded?
Big Apple Donuts & Coffee was founded in 2007. It employs 1 to 10 people.
Where is Big Apple Donuts & Coffee based?
Big Apple Donuts & Coffee is headquartered in Cheras, Malaysia, in the Asia region.
How does Big Apple Donuts & Coffee make money?
Three revenue lines are on record. Retail Donut and Beverage Sales are the primary driver. The others are franchise Fees and Royalties and bulk Corporate Orders.
Who are Big Apple Donuts & Coffee's main competitors?
Regional players on record are OldTown White Coffee, Marrybrown and Tealive. ZUS Coffee is listed as an emerging player. Direct peers are J.CO Donuts & Coffee, Dunkin', Krispy Kreme, Baskin-Robbins and Donut Factory. The Coffee Bean & Tea Leaf is listed as a broad incumbent.
Does Big Apple Donuts & Coffee have an API?
No public API is recorded for Big Apple Donuts & Coffee.
What industry is Big Apple Donuts & Coffee in?
Big Apple Donuts & Coffee's product category is Specialty Donut Retail. Its primary akta.pro industry code is THAFAGAE, Donut Shops, with a secondary code of CRAHAGAI, Specialty Coffee & Tea Retail (Beans, Leaves, Accessories). Its NAICS code is 445291 and its SIC code is 5810.