Catons
- Company typePrivate
- Founded1960
- HeadquartersCatonsville, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
Catons firmographics
Firmographics- Name
- Catons
- Legal name
- Catons Plumbing & Drain Service
- Website
- https://callcatons.com
- Company type
- Private
- Founded year
- 1960
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Where Catons is headquartered
LocationHeadquarters
- HQ city
- Catonsville
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Catons business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Plumbing Services Revenue: Catons generates revenue through providing plumbing repair, maintenance, and installation services to residential and commercial customers on a per-service basis. Services include drain cleaning, pipe repair, water heater services, emergency plumbing, and routine maintenance plans. Revenue is primarily transaction-based with one-time service fees, supplemented by recurring maintenance plan subscriptions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Service-based pricing with free estimates and no extra night/weekend fees |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels9 records
Catons product offering
Product offeringCore offering
Catons is a regional plumbing and drain service company delivering residential and commercial plumbing maintenance, repair, installation, and 24/7 emergency response across the greater Baltimore metropolitan area. Services include drain cleaning, water heater installation and service, pipe repair and replacement, sewer repairs, leak detection, sump pump service, gas line service, video camera inspections, water cleanup, kitchen and bathroom remodeling plumbing, and recurring maintenance plans.
Product overview
Catons Plumbing & Drain is a traditional plumbing service company offering a comprehensive suite of residential and commercial plumbing services throughout the Baltimore metropolitan area. The company operates as a single-service business model (not a software platform) providing: Residential Plumbing services including drain cleaning, gas line service, pipe repair, water heater services, leak detection, sump pump services, video camera inspections, and emergency plumbing available 24/7; Commercial Plumbing services for businesses including restaurants, educational facilities, healthcare facilities, and property management companies; Drain Cleaning and Sewer Services covering residential and commercial sewer repairs, sewer backups, and water cleanup. The portfolio includes 22 distinct service offerings spanning preventive maintenance, emergency repair, installations, and diagnostic services. All services are delivered through licensed plumbers operating from multiple locations in the Baltimore area with 24/7 availability including nights, weekends, and holidays.
Differentiator
Problem solved
Functional benefit
Products and services
- Residential Plumbing Full-service residential plumbing maintenance, repair, and installation including faucet repair, toilet services, pipe repairs, leak detection, water heater service, sump pump services, gas line service, video camera inspections, and 24/7 emergency plumbing for homeowners in the Baltimore area.
- Commercial Plumbing Comprehensive plumbing services for businesses including restaurants, hotels, educational facilities, healthcare facilities, office buildings, property management companies, schools, day care centers, and churches, covering commercial drain cleaning, pipe services, ongoing maintenance, and emergency response.
- Drain Cleaning Professional drain cleaning services for kitchen drains, sewer lines, and commercial drains, handling clogs and trapped blockages in pipes for residential and commercial properties.
- Water Heater Services Installation and servicing of water heaters for residential and commercial properties in Baltimore and surrounding counties, backed by 60+ years of experience.
- Pipe Repair and Replacements Pipe leak repair and replacement services addressing leaks near fixtures such as sinks, tubs, and toilets as well as repairs to pipe infrastructure itself.
- Gas Line Service Residential and commercial gas line installation, repair, and maintenance services.
- Sewer Repairs Sewer line repair services for residential and commercial properties addressing sewer backups and damaged sewer infrastructure.
- Leak Detection Professional leak detection services to identify and locate plumbing leaks in residential properties.
- Sump Pump Services Installation, repair, and maintenance of sump pumps for residential properties to prevent basement flooding.
- Video Camera Inspections Diagnostic video camera inspection services to locate blockages and assess the condition of pipes and sewer lines.
- Water Cleanup Water damage restoration and cleanup services for properties affected by plumbing emergencies, leaks, or flooding.
- Emergency Plumber 24/7 emergency plumbing service with response within 30 minutes, available nights, weekends, and holidays for urgent plumbing issues, with fair up-front pricing and no extra fees for after-hours work.
- Plumbing Maintenance Plans Recurring maintenance plans providing scheduled inspections and preventive service to help customers avoid plumbing emergencies.
Quantifiable outcome
- Emergency service response within 30 minutes
Companies that use Catons
Customer profileNamed customers9 records
Segments2 records
Ideal customer profiles2 records
Catons technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Catons partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor.
- Better Business Bureau (BBB)minorCatons Plumbing & Drain is BBB Accredited, indicating they meet BBB standards for trustworthiness. This accreditation serves as a trust signal for customers seeking reliable plumbing services.
- Baltimore RavensminorCatons is a Small Business Partner of the Baltimore Ravens NFL team, providing local brand visibility and community engagement through sports marketing association.
Scale indicators3 records
Recent moves4 records
Expansion highlights3 records
Catons competitors and assessment
Company assessmentBroad incumbents
- HomeServe USA: Home repair subscription/warranty provider that partners with plumbing contractors to fulfill covered service calls. Operates adjacent ecosystem layer over local plumbing service providers like Catons rather than directly competing for service delivery.
- ARS / Rescue Rooter: Large national residential HVAC, plumbing, and drain services provider owned by American Residential Properties. Overlaps with Catons in plumbing and drain service but operates at much larger scale and across broader geographies.
Direct peers
- Roto-Rooter: Largest U.S. plumbing and drain cleaning service company with national franchise and company-owned operations. Directly comparable core offering (drain cleaning, plumbing repair, sewer service, water heaters) and 24/7 emergency response model.
- Len The Plumber: Regional Mid-Atlantic plumbing and drain service company serving the Baltimore and Washington, D.C. markets. Operates with similar residential/commercial service mix, 24/7 emergency response, and direct-to-consumer model, making it the closest direct geographic competitor to Catons.
- Benjamin Franklin Plumbing: National plumbing franchise with on-time service guarantees and broad residential service offering. Competes with Catons in residential plumbing, drain cleaning, water heaters, and emergency service categories.
- Michael & Son Services: Mid-Atlantic home services company providing plumbing, HVAC, and electrical across Virginia, Maryland, and DC. Highly comparable in service portfolio breadth, residential/commercial customer mix, and regional service-area model.
- Horizon Services: Mid-Atlantic plumbing, heating, cooling, and electrical service provider serving Delaware, Pennsylvania, Maryland, and New Jersey. Closely comparable business model combining emergency service, maintenance plans, and residential/commercial segments.
- Mr. Rooter Plumbing: National plumbing franchise under Neighborly brand offering residential and commercial plumbing, drain cleaning, and sewer services. Comparable service categories and 24/7 emergency availability, though structured as a franchise system.
Others
- Angi (formerly Angie's List / HomeAdvisor): Online home services marketplace connecting homeowners with local service professionals including plumbers. Functions as a customer acquisition channel that competes with Catons' direct brand and SEO-driven acquisition model.
- ServiceTitan: Software platform serving plumbing, HVAC, and electrical contractors with CRM, scheduling, dispatching, and field-service management tools. Enabling technology provider that Catons could potentially adopt, not a direct competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks7 records
Key highlights7 records
Customer concentration
Catons social profiles
Digital presenceCatons compliance and trust
Trust signalCompliance1 record
Catons financial estimates
Financial estimateRevenue estimate
Valuation estimate
Catons leadership team
Management profileNumber of profiles
Catons funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Catons M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Catons
What does Catons do?
Catons is a regional plumbing and drain service company delivering residential and commercial plumbing maintenance, repair, installation, and 24/7 emergency response across the greater Baltimore metropolitan area. Services include drain cleaning, water heater installation and service, pipe repair and replacement, sewer repairs, leak detection, sump pump service, gas line service, video camera inspections, water cleanup, kitchen and bathroom remodeling plumbing, and recurring maintenance plans.
Is Catons a public or private company?
Catons is a private company. It is classified as unknown and is currently operating.
When was Catons founded?
Catons was founded in 1960. It employs 11 to 50 people.
Where is Catons based?
Catons is headquartered in Catonsville, United States, in the North America region.
How does Catons make money?
One revenue line is on record: plumbing Services Revenue.
Who are Catons's main competitors?
Broad incumbents on record are HomeServe USA and ARS / Rescue Rooter. Direct peers are Roto-Rooter, Len The Plumber, Benjamin Franklin Plumbing, Michael & Son Services, Horizon Services and Mr. Rooter Plumbing. Others are Angi (formerly Angie's List / HomeAdvisor) and ServiceTitan.
Does Catons have an API?
No public API is recorded for Catons.