Carbon Bike Repair

What Carbon Bike Repair does

Carbon Bike Repair Limited (CBR) is a UK-based private company founded in 2012 that operates as a specialist carbon fibre bicycle repair and paint restoration business. The company runs a workshop in Leatherhead, Surrey, and additional operations in South Africa, serving individual cyclists, professional riders, bicycle insurance providers, and major bicycle brands including Pinarello, Trek, Specialized, and Argon 18. The company claims to be the world's largest carbon bicycle repair and paint restoration firm, having completed more than 20,000 repairs by 2023 and currently restoring 20+ bikes per day, with approximately 90% of major bicycle brands said to endorse its services.

CBR's core products are organised around three services — Bike Health Check (3D-scan-based flaw detection with a 1-week turnaround), Carbon Bike Repair (structural repair using a proprietary robotic system with 0.03mm geometric tolerance and a lifetime structural warranty on qualifying road bike mid-tube fractures, 4–5 week standard turnaround), and Carbon Bike Paint Restoration (in-house colour matching and respray, 2-year warranty, from £150 per area). The proprietary robotic repair system uses Creaform HandySCAN Silver 3D scan data as a digital mold to reconstitute carbon fibre frames to OEM specifications. Adjacent offerings include Carbon Fiber Composite Training (partner certification), Bike Design Consulting (failure review and design appraisal for brands), and Insurance Partner Inquiries (a structured B2B2C channel with six named bicycle insurers).

The business model is professional services on a per-job, quote-based pricing structure. Customers initiate contact via the website quote form or email with photographic evidence of damage; estimates are confirmed after physical inspection. Distribution combines direct workshop intake, courier logistics (Parcelforce, TNT/FedEx, APC, Royal Mail, Willis Logistics) for international fulfilment, and a network of trusted partner bike shops and an out-of-hours drop-off partner (Head for the Hills, Dorking). Brand and insurance partnerships function as the primary referral channels, while content marketing (case studies, blog, YouTube, Instagram, Facebook) drives organic top-of-funnel demand. The company is privately held by founder Rob Granville with no disclosed external funding, operates 11–50 employees, and serves customers globally from its UK and South Africa bases.

Name

Carbon Bike Repair

Legal name

Carbon Bike Repair Limited

Website

https://carbonbikerepair.co.uk

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Carbon Bike Repair is a UK-based carbon fibre bicycle repair specialist using a proprietary robotic repair system and 3D scanning to restore damaged frames, serving individual cyclists, bicycle brands, and insurance partners globally.

Ownership category

akta.pro rank

Product category

Bicycle Repair Services

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Bike Service, Repair & Maintenance Shops (CRAMAHAH)

Keywords

• Carbon bike repair
• Carbon fiber restoration
• Bicycle paint restoration
• Composite training
• Frame health inspection

Headquarters

HQ city

Leatherhead

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Carbon Repair Services: Core revenue stream from repairing damaged carbon bicycle frames, forks, wheels, dropouts, and components. Repairs are priced per job based on assessment of damage via photographic images and physical inspection. The company restores over 20 bikes per day.
2. Paint Restoration & Respray: Paint restoration services to return repaired frames to factory finish, including colour matching, design replication, and full resprays. Paint restoration starts at £150 per area. Revenue is additional to the repair charge and varies by complexity of the paintwork.
3. Bicycle Health Check / Inspection: Flaw detection and inspection service using scanning technology to identify carbon and mechanical damage. Typically a prerequisite for repair decisions, serving as a lead generation funnel for repair services.
4. Brand Consulting & Composite Training: Industry services including failure review, new design appraisals, and composite training for bicycle brands, retailers, and insurance partners. Positions the company as a trusted technical authority in the carbon fiber bicycle industry.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Carbon Bike Repair restores damaged carbon fiber bicycle frames, forks, wheels, and components using a proprietary robotic repair system combined with Creaform HandySCAN Silver 3D scanning technology to reproduce original frame geometry with 0.03mm tolerance. The company also offers paint restoration, flaw-detection health checks, carbon fiber composite training for industry partners, and brand consulting including failure review and new design appraisals.

Product overview

Carbon Bike Repair operates as a multi-service carbon fiber bicycle specialist offering a portfolio of integrated services: a Bike Health Check (flaw detection with 1-week turnaround), Carbon Bike Repair (proprietary robotic repair technology with 0.03mm precision and lifetime warranty on road bike mid-tube fractures, 4-5 week turnaround), and Carbon Bike Paint Restoration (in-house colour matching with 2-year warranty, starting at £150 per area). These core services are supported by three industry-facing modules: Carbon Fiber Composite Training (partner certification program), Bike Design Consulting (brand-level failure analysis and design appraisals), and Insurance Partner Inquiries (enabling insurers to offer certified repairs to policyholders). The company also provides mechanical services through a network of trusted bike shop/mechanic partners for disassembly and reassembly.

Differentiator

Problem solved

Functional benefit

Products and services

• Bike Health Check Flaw detection service using scanning technology to identify carbon fiber fractures and structural damage in bicycle frames, with a 1-week workshop turnaround.
• Carbon Bike Repair Structural carbon fiber repair service using proprietary robotic repair technology with 0.03mm tolerance to restore frames to original manufacturer specifications. Includes a lifetime warranty on road bike mid-tube fractures with a 4-5 week standard turnaround.
• Carbon Bike Paint Restoration Paint restoration and full respray service that returns bikes to factory finish with in-house colour matching, artwork replication, and decal restoration. Paint restoration starts at £150 per area with a 2-year warranty.
• Carbon Fiber Composite Training Industry training program for carbon fiber composite repair techniques, enabling participants to become certified partners of Carbon Bike Repair.
• Bike Design Consulting Expert consulting for bicycle brands offering failure review analysis, new design appraisals, prototype evaluation, and structural modification advice.
• Insurance Partner Program Program for bicycle insurance companies to offer policyholders access to certified carbon bike repair services backed by industry endorsement, reducing claim costs versus full frame replacement.

Quantifiable outcome

• Over 20,000 carbon bikes repaired by 2023, saving CO2 emissions equivalent to more than 32km of bicycles lining the Alp d'Huez climb twice over.
• +4 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature3 records

Partnerships

18 partnerships are on record, tiered core and minor.

• PinarellocoreStrategic or Co-development PartnerBicycle brand restoration partner. Pinarello refers customers with warranty and out-of-warranty damaged frames to Carbon Bike Repair for quality-controlled carbon repair. The partnership supports Pinarello's after-sale service capability and positions CBR as an endorsed specialist for the brand.
• TrekcoreStrategic or Co-development PartnerBicycle brand restoration partner. Trek refers customers with damaged frames to Carbon Bike Repair for repair services, supporting the brand's warranty and customer retention strategy.
• SpecializedcoreStrategic or Co-development PartnerBicycle brand restoration partner. Specialized endorses Carbon Bike Repair for carbon frame repair, leveraging the company's technology and warranty-backed repair services.
• Argon 18coreStrategic or Co-development PartnerBicycle brand restoration partner. Argon 18 refers out-of-warranty repair inquiries to Carbon Bike Repair as a trusted specialist.
• BikmocoreChannel Partner/ Reseller/ DistributorBicycle insurance company. Bikmo directs policyholders with damaged carbon bikes to Carbon Bike Repair for safer, warranty-backed repairs, reducing claim costs versus full frame replacement.
• LakacoreChannel Partner/ Reseller/ DistributorBicycle insurance company. Laka is an insurance partner referring policyholders to Carbon Bike Repair for carbon bike repair services as part of its claims management process.
• PedalsurecoreChannel Partner/ Reseller/ DistributorBicycle insurance company. Pedalsure refers insured cyclists with damaged carbon frames to Carbon Bike Repair as an approved repair specialist.
• VelosurecoreChannel Partner/ Reseller/ DistributorBicycle insurance company. Velosure directs policyholders to Carbon Bike Repair for carbon frame repair as part of its approved repair network.
• Cycle GuardcoreChannel Partner/ Reseller/ DistributorBicycle insurance company. Cycle Guard is an insurance partner referring customers with carbon bike damage to Carbon Bike Repair for repair services.
• SBScoreChannel Partner/ Reseller/ DistributorBicycle insurance company. SBS is an insurance partner referring policyholders with carbon bike damage to Carbon Bike Repair for quality-controlled repairs.
• Head for the HillsminorChannel Partner/ Reseller/ DistributorLocal out-of-hours drop-off and collection partner in Dorking. Head for the Hills receives customer frames on behalf of Carbon Bike Repair, arranges collection and return delivery, and facilitates payment processing through Carbon Bike Repair.
• ZedLogisticsminorOthersCourier and logistics partner for bike collection and return delivery. Customers can arrange shipping through ZedLogistics at their own cost.
• ParcelforceminorOthersCourier partner referenced in terms and conditions for bike shipment. Customers ship bikes at their own expense and risk, with Carbon Bike Repair facilitating logistics.
• TNT / FedExminorOthersInternational courier partner for bike shipment. Referenced in terms and conditions. Used for international order fulfillment.
• APCminorOthersCourier partner for UK domestic bike delivery. Referenced in terms and conditions.
• Royal MailminorOthersUK postal and courier service used for bike delivery. Referenced in privacy policy as a delivery and logistics provider.
• Willis LogisticsminorOthersLocal same-day courier partner for bike collection and delivery in the Leatherhead area.
• CreaformcoreTechnology or IntegrationTechnology provider of the HandySCAN 3D Silver Series scanner, which Carbon Bike Repair uses as the foundation of its 3D scanning and quality control workflow. The technology enables precise geometry capture before and after repairs.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Evans Cycles: One of the UK's largest specialist bike retailers, with in-store service centres offering general bike repair and maintenance. Overlaps with Carbon Bike Repair on UK-based bicycle service customers, though it is a broad retailer rather than a carbon-specific specialist.
• Cycle Surgery: UK-based specialist bike retailer (now part of the Evans Cycles group) with in-store servicing for premium road and mountain bikes. Comparable to Carbon Bike Repair on UK bicycle service customers, though it is a multi-brand retailer rather than a carbon-fibre specialist.
• Pinarello: Premium Italian bicycle brand whose UK and international warranty referrals are routed through Carbon Bike Repair. As a high-end carbon bike manufacturer, Pinarello operates in the same premium carbon segment that CBR services, and its authorised dealer/service network is broadly comparable.
• Halfords: UK's largest high-street cycling retailer with a national bike repair and servicing network, including a cycle-specific repair service tier. Comparable on customer base (UK bicycle owners) and category (bike repair), but operates a much broader, mass-market model than Carbon Bike Repair.
• Trek Bicycle: Major global bicycle brand with a network of authorized service centres and in-house warranty repair capability. Carbon Bike Repair is an endorsed partner for Trek warranty work, so the two sit in an adjacent — and partly overlapping — service position for Trek owners in the UK.
• Specialized: Major global bicycle brand with branded service centres handling warranty and crash replacement on its carbon road and mountain bikes. Comparable to Carbon Bike Repair as both a brand-restoration partner and a potential alternative channel for carbon frame repair in the UK.
• Decathlon: Global sporting-goods retailer with in-store bike workshops offering repair, servicing, and spare parts. Serves the same end customer pool as Carbon Bike Repair for general bike repair needs, though it does not position itself as a carbon-fibre specialist.

Others

• Wiggle: UK-headquartered online cycling retailer selling premium carbon road and mountain bikes alongside components and accessories. Comparable only loosely, as Wiggle is a retailer of carbon bikes rather than a repair provider, but its customer base overlaps with Carbon Bike Repair's end users.
• Ribble Cycles: UK-based direct-to-consumer bicycle brand selling carbon road, gravel, and e-bikes. Comparable as a UK-origin seller of premium carbon bikes that may ultimately need the kind of repair Carbon Bike Repair provides, putting the two in a customer-supplier adjacency rather than direct competition.

Direct peers

• Calfee Design: US-based carbon bicycle builder and composite repair specialist founded in 1987, widely regarded as the pioneer of carbon fiber bicycle repair. Directly comparable to Carbon Bike Repair on core offering (carbon frame repair), customer base (premium carbon bike owners), and brand/insurance referral channel.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@carbonbikerepair1
• Facebookfacebook.com/CarbonBikeRepairUK
• Instagraminstagram.com/carbonbikerepair

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carbon Bike Repair