EMS Experts Managed Services

What EMS Experts Managed Services does

EMS Experts Managed Services GmbH is a Nuremberg-headquartered Managed Service Provider (MSP) and HR technology company founded in 2014 that delivers end-to-end administration of external and contingent workforces for enterprise clients. Its core services include contingent workforce management, supplier management, statement-of-work (SoW) management, compliance and risk management, analytics and reporting, direct sourcing, and recruitment process outsourcing (RPO), delivered through direct enterprise sales on multi-year contracts and supported by approximately 86 employees plus 8 apprentices across 9 offices in Germany (Nuremberg, Berlin, Bremen, Frankfurt, Krefeld), Austria (Vienna, Weiz), Belgium (Ghent), Slovakia (Bratislava), and the USA (Atlanta). The Managing Director is Namo Graff, with Christian Ratte-Polle leading Managed Services and dedicated department heads for Communications & Sales Marketing, Media Solutions, and Personnel.

The company's central technology asset is MAVES, a proprietary cloud-based vendor management system (VMS) launched in 2019 that provides digital management of external workforce processes, qualifications matching via CV parsing, algorithm-based shift planning, and integrations with HR, ERP, and reporting systems. MAVES is complemented by MAVES Time for digital time recording, E-Sign for legally secure electronic signatures, and tajo for digital job applications. EMS operates a technology-agnostic model, also implementing and administering competing enterprise VMS platforms including SAP Fieldglass, Beeline, Workday VNDLY, Coupa Contingent Workforce, and Magnit through modern API architectures and proprietary middleware. Revenue is generated through three streams: managed services (MSP contracts), recurring software subscriptions (MAVES, MAVES Time, E-Sign), and professional services (SAP Fieldglass implementation, integration consulting), with a fourth, less core stream of media production (film, video, event, audio, podcast services) that supports both standalone client work and the broader GTM and employer-brand motion in the DACH region.

The customer base spans manufacturing, healthcare, financial services, education, IT, and regional sports, with named enterprise logos including Siemens Healthineers, Schaeffler, Semikron Danfoss, Sparkasse Nürnberg, Kaspersky, and CSL Plasma alongside regional sports partnerships with 1. FC Nürnberg, Nuremberg Ice Tigers, Nuremberg Falcons, and SpVgg Greuther Fürth. The company holds ISO 9001 (quality), ISO 27001 (information security), and ISO 14001 (environmental management) certifications, carries the BITMi "Software Hosted in Germany" and "Software Made in Germany" seals, and is a member of BITMi, Staffing Industry Analysts, the BSI Alliance for Cyber Security, the Digital Networking Charter, and Initiative Mittelstand. The company is privately held, founder/management-owned, with no disclosed outside investors, and is not pursuing an IPO based on available materials.

Name

EMS Experts Managed Services

Legal name

EMS Experts Managed Services GmbH

Website

https://ems.info

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

EMS Experts Managed Services GmbH, founded 2014 in Nuremberg, is a German Managed Service Provider that delivers contingent workforce management, its proprietary MAVES VMS software, and media production services to enterprise clients across 5 European countries and the United States.

Ownership category

akta.pro rank

Product category

Workforce Management Managed Services

NAICS

Management Consulting Services (54161), Computer Systems Design and Related Services (54151)

SIC

Services-Management Services (8741), Services-Help Supply Services (7363), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Vendor Management System (VMS) & MSP-Led Contractor Programs (BPACAGAF)

Keywords

• Contingent workforce management
• Managed service provider
• Vendor management system
• External workforce governance
• HR compliance software

Headquarters

HQ city

Nuremberg

HQ country

Germany

HQ region

Europe

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed Service Provider (MSP) Services: Comprehensive workforce management services including contingent workforce management, supplier management, compliance management, and reporting. Operates as central MSP and workforce governance partner managing the entire lifecycle of external employees from sourcing through onboarding to offboarding.
2. Software Licensing (MAVES, E-Sign): Proprietary software solutions (MAVES VMS, E-Sign electronic signature, MAVES Time time recording) offered as cloud-based subscriptions with modular structure scalable from medium-sized companies to international corporate structures.
3. SAP Fieldglass Integration & Consulting: Implementation, integration, and ongoing administration services for SAP Fieldglass enterprise VMS solutions. Supports organizations in efficient deployment and stable operation of VMS systems.
4. Media Solutions: Film, video, event, audio marketing and communication services including image films, recruiting films, event documentation, podcast production, and social media content creation.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

EMS Experts Managed Services operates as a vendor-neutral Managed Service Provider (MSP) governing complex external workforces for enterprises, including contingent workforce management, statement of work management, supplier management, and compliance/risk management. It complements these services with proprietary cloud software (MAVES vendor management system, MAVES Time time recording, E-Sign electronic signature, tajo job application platform) and B2B media solutions such as film and video production, event services, audio marketing, podcast production, sports sponsorship support, and communication consulting.

Product overview

EMS Experts Managed Services offers a multi-product platform organized into three main pillars: HR Solutions (Managed Service Provider services), Software Solutions (proprietary software and consulting), and Media Solutions (audio/video production and events). The core software offering is MAVES, a proprietary vendor management system that serves as the central workforce management platform, complemented by MAVES Time for time recording and E-Sign for digital signatures, with tajo for job applications. The MSP services include contingent workforce management, SoW management, supplier management, compliance & risk management, and analytics & reporting. Software consulting covers SAP Fieldglass integration and technology-agnostic support for other VMS platforms. Media Solutions provides film/video production, event services, audio marketing, and communication consulting.

Differentiator

Problem solved

Functional benefit

Brands

• MAVES: EMS's own Vendor Management System - a workforce management software platform for digital management of external workforce processes including recruiting, operations, time management, and reporting modules.
• MAVES Time
• E-Sign
• tajo

Products and services

• Managed Service Provider (MSP) Comprehensive managed services for modern HR management, acting as a vendor-neutral MSP and workforce governance partner covering the full external employee lifecycle from sourcing to offboarding, including supplier management, compliance and risk management, and analytics and reporting. Targeted at enterprise organizations with complex contingent workforce needs.
• MAVES Proprietary cloud-based vendor management system (VMS) and workforce management software for digital management of external workforce processes, integrating service providers, contracts and resources and interfacing with HR, ERP and reporting systems. Includes unique CV-parsing-based qualifications matching, algorithm-based deployment and shift planning, and compliance/deadline monitoring. For medium-sized to international enterprises.
• MAVES Time Standalone time-recording product in the MAVES suite, enabling digital, transparent and audit-proof recording of working times for both internal and external employees.
• E-Sign Digital solution for legally secure qualified electronic signatures that can be integrated into employment contracts and compliance documents to streamline document workflows.
• tajo Standalone platform for simple, digital job applications that allows candidates to find jobs and digitize their CV with a few clicks, supporting recruiting workflows.
• Contingent Workforce Management Service covering efficient management of service contracts and employee leasing, from sourcing through worker tracking, delivered as part of the MSP engagement for enterprises with significant contingent workforces.
• Statement of Work Management (SoW) Service delivering complete management of the Statement of Work lifecycle, from tendering to reporting, as part of enterprise MSP programs.
• Supplier Management Service optimizing the supplier base through vendor-neutral selection, management, and performance tracking of staffing and service suppliers under the MSP framework.
• VMS Administration Services Service providing integration of VMS software, system interfaces, and global admin services for clients using third-party VMS platforms, delivering maximum transparency across the workforce program.
• Compliance & Risk Management Service ensuring secure compliance with labor, tax and procurement law, including audits, equal pay (AÜG) and minimum-wage monitoring, and risk minimization in external workforce operations.
• Analytics & Reporting Service enabling data-based decisions through KPI tracking, benchmarking, and predictive analytics on the contingent workforce program.
• Direct Sourcing Service providing direct sourcing strategies with structured talent pools and silver medalist management for legally compliant and cost-efficient talent acquisition.
• Recruitment Process Outsourcing (RPO) Full-service recruitment process outsourcing solutions delivered to enterprises as part of EMS's talent acquisition offering.
• SAP Fieldglass Integration & Consulting Professional services for implementation, integration and ongoing administration of SAP Fieldglass enterprise VMS solutions, supporting international organizations in efficient deployment and stable operation of their VMS systems.
• Technology & Integration Consulting Technology-agnostic consulting supporting platforms such as Beeline, Workday VNDLY, Coupa Contingent Workforce, and Magnit, using modern API architectures and proprietary middleware solutions.
• Business Continuity & Emergency Management Cybersecurity and continuity services combining immediate technical measures, structured crisis management, and crisis communication, including forensics, disaster recovery, incident response, monitoring, and a claim of up to 80% faster system restart through structured emergency processes.
• Film & Video Production B2B media production services including image films, recruiting films, explainer videos, testimonials, advertising films, event documentation, and motion design with 3D animations.
• Event Services Business events, live productions, film & podcast studio, and event moderation services, including live camera and live direction for sports venues.
• Audio Marketing Audio services covering audio strategies, audio advertising, podcast production, and radio consulting for corporate clients.
• Sports Sponsorship & Technical Partnership Partnership and technical sponsorship services for regional sports organizations, including live production for teams such as Nuremberg Ice Tigers, Nuremberg Falcons, SpVgg Greuther Fürth, and Kia Metropol Arena.
• Communication Consulting Strategic communication consulting and social media services for corporate and institutional clients.

Quantifiable outcome

• Up to 80% faster system restart through structured emergency processes (Business Continuity services)
• +2 more outcomes

Named customers31 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability9 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Nuremberg Ice TigerscoreGTM or Marketing PartnerProud partner and sponsor of the DEL founding member ice hockey team. EMS has been supporting the Ice Tigers to help put Nuremberg back on the ice hockey map. Partnership includes live camera and live direction services for home games.
• Nuremberg FalconscoreGTM or Marketing PartnerPremium partner of the Nuremberg basketball team for several years supporting the upswing of basketball in Nuremberg. Close cooperation through technical partnership with Falcons' home venue, the Kia Metropol Arena.
• SpVgg Greuther FürthcoreGTM or Marketing PartnerRegional partner supporting the Spielvereinigung. EMS has been accompanying all home games at Ronhof as technical partner since the second half of the 2022/23 season.
• Kia Metropol ArenacoreGTM or Marketing PartnerTechnical partner of the modern sports venue in Nuremberg southwest. Supports home games of Nuremberg Falcons and other events in the arena through technical services including live camera and direction.
• Martin Luther House Nuremberg (Nuremberg City Mission)minorOthersSupport through monthly donations to the youth services organization providing opportunities for adolescents. EMS also networks partners together, for example organizing visits by Nuremberg Falcons professionals and coaches to children at the facility.
• SAP FieldglasscoreTechnology or IntegrationSAP Fieldglass is one of the world's leading enterprise solutions for external workforce management. EMS provides implementation, integration and ongoing administration services for SAP Fieldglass, supporting international organizations in efficient deployment and stable operation of their VMS systems.
• SAPcoreTechnology or IntegrationEnterprise technology partnership for workforce management solutions. EMS ensures seamless integration with SAP systems and provides SAP Fieldglass expertise as part of its consulting services.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Workday: Owner of the Workday VNDLY contingent-workforce module. A peer in VMS technology that EMS both integrates (technology-agnostic stance) and competes with on broader MSP and HRIS-adjacent opportunities.
• Beeline: Long-standing VMS platform with extended MSP capabilities. EMS integrates Beeline but competes with it on MAVES and on pure-program-management opportunities.
• SAP Fieldglass: SAP's enterprise VMS platform that EMS both implements/integrates for clients and competes with via MAVES. A peer in product and adjacent in service delivery, particularly relevant given EMS's technology-agnostic positioning.
• ManpowerGroup Solutions: Global talent solutions arm of ManpowerGroup, with MSP/RPO/talent consulting at enterprise scale. Comparable to EMS as a large incumbent offering the full lifecycle of external workforce management EMS specializes in.

Direct peers

• Randstad Sourceright: Randstad's global Managed Service Provider arm for contingent workforce and statement-of-work programs. Directly comparable to EMS because both run vendor-neutral MSP governance, integrate with major VMS platforms and serve enterprise DACH/global clients.
• Hays Talent Solutions: Hays' dedicated MSP/RPO/direct sourcing unit. Directly comparable to EMS because both run mid-to-large MSP programs with supplier-neutral, technology-agnostic stances and analytics/reporting layers for enterprise HR.
• Pontoon Solutions: Adecco-owned MSP focused on contingent workforce, SoW and direct sourcing. Closely comparable to EMS's MSP, SoW management and supplier management offerings with similar technology-agnostic VMS positioning.
• Alexander Mann Solutions: Private-equity-owned global MSP/RPO provider. Comparable to EMS across contingent workforce management, SoW, supplier management and consulting on enterprise VMS deployments.
• Magnit: VMS (formerly PRO Unlimited) combined with MSP and SoW services. Highly comparable to EMS because Magnit operates both the technology layer and managed services around contingent workforce — the exact dual model EMS pursues with MAVES and its MSP practice.

Regional players

• Gi Group: Italian-headquartered staffing/MSP group with strong DACH presence. Closely comparable to EMS as a European-headquartered MSP/RPO competitor operating across Germany and Austria with similar vendor-neutral positioning.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCIDCHlU6brIHY8wNXjLLAOQ
• Facebookfacebook.com/EMSb2b
• LinkedInlinkedin.com/company/emsb2b
• Instagraminstagram.com/EMSb2b

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EMS Experts Managed Services