What Infocob Solutions does

Infocob Solutions (legal entity SARL INFOCOB) is a French privately-held software editor and digital services integrator founded in 1993 and headquartered in Les Sables d'Olonne, Vendée, with secondary offices in Alençon and a sales contact in Paris. The company develops, sells, and supports its proprietary Infocob CRM platform, which has evolved over 30+ years into a modular system with 20+ modules and thousands of features covering commercial management, invoicing, after-sales service, technical/engineering, and executive management functions. The platform is delivered both as a cloud-hosted and on-premise solution with offline/nomadic mode and integrates with third-party ERPs (Sage, EBP, Cegid, Gestimum, ONAYA, Silog, AS/400) as well as WordPress-based web properties.

Name

Infocob Solutions

Legal name

SARL INFOCOB

Website

https://infocob-solutions.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Infocob Solutions is a French software editor (SARL, founded 1993) that develops its proprietary Infocob CRM and delivers bundled CRM, ERP integration, web, marketing, and cloud services to 800+ SMEs across France.

Ownership category

akta.pro rank

Product category

Customer Relationship Management (CRM) Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Advertising Agencies (541810)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)

akta.pro secondary industries

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)

Keywords

• CRM software
• ERP integration
• Web development
• Cloud hosting
• Digital marketing

Headquarters

HQ city

Les Sables-d'olonne

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. CRM Software (Infocob CRM): License and/or subscription revenue from the proprietary Infocob CRM platform. Sold with customization, implementation, and ongoing support services. The software manages contacts, planning, tasks, contracts, deals, tickets, and invoicing.
2. ERP Integration Services: Integration and implementation of recognized ERP solutions (Sage, EBP, Cegid, Gestimum, ONAYA), connected to the Infocob CRM for seamless information flow.
3. Web Agency Services: Custom web development including showcase sites, e-commerce, catalogs, extranets, and applications built on WordPress, connected to the CRM for automatic product publishing and lead capture.
4. Marketing Agency Services: Digital marketing services including SEO, SEA, email marketing, SMS campaigns, social media management, and digital communication training.
5. Cloud / Hosting Services: French datacenter hosting, GED (document management), email services, hardware (computers, tablets, servers), and administration of Google Workspace and Microsoft Office accounts.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

Infocob Solutions develops, sells, and integrates its own proprietary Infocob CRM software (with 20+ sector-specific modules and thousands of features) for French SMEs, bundled with ERP integration (Sage, EBP, Cegid, Gestimum, ONAYA), WordPress-based web development, digital marketing services (SEO, SEA, emailing, SMS, social media), and cloud/hosting services (datacenter, Google Workspace and Microsoft administration). The company also offers the vertical-specific Infocob BORVO management software for fire prevention and safety professionals.

Product overview

Infocob Solutions is a French technology company (established 1993) that creates custom digital ecosystems for SME performance. Its product portfolio is organized around five complementary businesses — CRM, ERP/Gestion, Web, Marketing, and Cloud — with Infocob CRM as the core proprietary platform. Infocob CRM is a modular customer relationship management system with over 20 sector-specific modules and thousands of features covering sales, billing, after-sales service, field service, and executive management. Sector-specific CRM variants include Infocob Nautisme (nautical), Infocob BORVO (fire safety), and modules for agriculture, construction, industry, training organizations, renewable energy, and office furniture. General-purpose service modules span Customer Service/SAV, HR, Commercial, Finance, Logistics, Technical, Direction, and Administrative functions. Feature modules include KPI/Dashboards, Contact Management, Deal/Business Tracking, Quote Management, Financial Management, Contract Management, and ERP Connection. Infocob CRM integrates with Sage, Gestimum, Cegid, EBP, ONAYA, and AS/400 ERP systems. The broader portfolio includes Infocob Web (WordPress web agency offering sites, e-commerce, extranets, and client portals connected to CRM), Infocob Marketing (SEO, SEA, emailing, SMS, social media), Infocob ERP/Gestion (ERP integration for Sage, Gestimum, Cegid, EBP connected to CRM), Infocob Cloud (hosting, GED, email, Google Workspace and Microsoft administration), and a Customer Portal (extranet) for clients, dealers, and partners. The company serves over 800 businesses across France and announced Infocob 30 AI in 2025 as the next-generation CRM with sovereign AI and SaaS deployment.

Differentiator

Problem solved

Functional benefit

Brands

• Infocob CRM: Customer relationship management software editor and integrator with over 20 modules and thousands of features
• Infocob ERP
• Infocob Web
• Infocob Marketing
• Infocob Cloud
• Infocob BORVO

Products and services

• Infocob CRM Modular customer relationship management software with over 20 sector-specific modules and thousands of features covering commercial, billing, after-sales service, technical, and management functions. Sold to French SMEs with customization, implementation, and ongoing support.
• Infocob BORVO Complete management software solution dedicated to fire prevention and safety professionals. Covers intervention management, regulatory compliance tracking, customer portal, technician tablet/mobile access with offline mode, and digital signature capabilities.
• Infocob 30 AI Next-generation version of the Infocob CRM platform incorporating sovereign AI capabilities and SaaS deployment mode, marking a major evolution of the company's core CRM offering.
• Infocob Web WordPress web agency offering custom showcase sites, catalogs, e-commerce sites, extranets, and client portals, all connected to the Infocob CRM for automatic product publishing, lead capture, and order tracking.
• Infocob Marketing Marketing and communication agency offering SEO, SEA, email marketing, SMS campaigns, social media management, and digital communication training, with tools integrated to the Infocob CRM.
• Infocob ERP / Gestion Business management integrator deploying recognized ERP solutions (Sage, EBP, Cegid, Gestimum, ONAYA) and connecting them to the Infocob CRM for seamless information flow without double data entry.
• Infocob Cloud Cloud and hosting services including datacenter hosting, document management (GED), email services, hardware supply (computers, tablets, servers), and administration of Google Workspace and Microsoft Office accounts.
• Infocob Mobile Application Mobile CRM application available for iOS (Apple Store), allowing field technicians and sales staff to access CRM data, manage customer relationships, and work offline in zones with no connectivity.
• Customer Portal (Espace Client / Extranet) Customized online extranet portal allowing clients, dealers, members, or resellers to access their data, invoices, documents, order history, and business indicators, connected to Infocob CRM for real-time data synchronization.

Quantifiable outcome

• More than 800 businesses use Infocob Solutions daily, indicating broad market adoption across diverse sectors in France.
• +6 more outcomes

Named customers21 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

Feature7 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• GooglecoreTechnology or IntegrationOfficial Google partner providing Google Workspace administration services to clients. Infocob deploys and manages Google Workspace accounts for customers as part of its cloud offering.
• MicrosoftcoreTechnology or IntegrationMicrosoft partner providing Office administration services to clients. Infocob manages Microsoft Office accounts for customers as part of its cloud and productivity suite offering.
• SagecoreTechnology or IntegrationIntegration partnership for Sage ERP connectivity with Infocob CRM, enabling synchronized data flow between CRM and Sage financial/commercial management modules.
• CegidcoreTechnology or IntegrationIntegration partnership for Cegid ERP and accounting software connected to Infocob CRM, used by clients such as La Baule Nautic for seamless financial and customer data management.
• GestimumcoreTechnology or IntegrationIntegration partnership for Gestimum ERP connected to Infocob CRM. Clients such as AIC International and Basuyaux Oxydécoupage use this combination for synchronized commercial and financial management.
• ONAYA (Aquitaine Informatique)coreTechnology or IntegrationStrategic technology partnership with Aquitaine Informatique for ONAYA ERP connected to Infocob CRM. Shared clients include Loubery Menuiserie and Groupe Delaunay, combining construction management and CRM for integrated business management.
• WordPresscoreTechnology or IntegrationWordPress is the core web technology platform used by Infocob's web agency to build client websites, e-commerce sites, and extranets. Infocob Web specializes in WordPress development and training.
• SYPSI (Syndicat des Professionnels de la Sécurité Incendie)minorGTM or Marketing PartnerSYPSI, the professional fire safety association, recommended Infocob BORVO to its members, contributing to customer acquisition in the fire safety sector.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• EBP: French SME-focused accounting and business management software with growing CRM ambitions, and an Infocob integration partner. Comparable as a domestic incumbent competing for the same French SME IT stack with off-the-shelf ERP-first positioning.
• HubSpot: Global CRM, marketing, sales, and customer service platform with strong SMB positioning. Targets French SMEs seeking plug-and-play, freemium-led CRM with bundled marketing — a broader, more standardized alternative to Infocob's bespoke model.
• Sage: Major French/European ERP vendor with its own CRM line, and simultaneously an Infocob ERP integration partner. Comparable as both a partner and a competitor — Sage's bundled ERP + CRM threatens Infocob's integration story while serving the same French SME base.
• Cegid: French mid-market ERP, accounting, and CRM software vendor — both an Infocob integration partner and a competitor for the same French PME customer. Comparable vertical and customer base with broader financial-management depth that Infocob does not own.
• Salesforce: Global CRM market leader with SMB-aimed Sales/Service Cloud editions. Represents the ceiling competitor for French mid-market CRM decisions; competes with Infocob on enterprise-grade functionality, ecosystem, and partner reach rather than vertical depth.

Direct peers

• Pipedrive: SMB-focused CRM built for sales pipeline management, often adopted by European SMEs as an alternative to enterprise CRMs. Comparable as a CRM-centric subscription product with vertical add-ons targeting similar customer profiles to Infocob.
• Zoho: Global SMB SaaS suite spanning CRM, ERP-style applications, marketing, and collaboration. Competes directly with Infocob's all-in-one bundled offering at the French mid-market, though at much larger scale and with self-serve onboarding.
• Dolibarr: French open-source ERP/CRM suite widely adopted by very small businesses and SMEs in France. Offers a low-cost alternative to Infocob CRM plus ERP, with similar target customer profile but with self-service rather than consultant-led deployment.
• Orisha (formerly DL Software): French vertical software publisher serving SMEs across retail, construction, agriculture, and services — including vertical CRM-like products. Comparable to Infocob as a French SMB-focused software editor with multi-vertical reach and bundled services.
• Sellsy: French SaaS platform combining CRM, invoicing, marketing automation, and email for SMBs and mid-market. Directly comparable to Infocob's bundled CRM + ERP + Marketing + Web offering, sharing the French SME target customer and software-plus-services business model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/InfocobSolution
• Facebookfacebook.com/INFOCOB

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infocob Solutions