Wannon Water
Wannon Water is a Victorian government-owned regional water and sewerage utility, the state's second largest, providing reticulated water, sewage, and trade waste services to over 30 communities across 24,000 sq km of South West Victoria, regulated by the Essential Services Commission.
- Company typePrivate
- Founded2005
- HeadquartersWarrnambool, Australia
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Wannon Water does
Wannon Water is a Victorian government-owned regional urban water and sewerage corporation, established under the Water Act 1989 and headquartered in Warrnambool, Australia. It is described as Victoria's second largest regional urban water corporation and provides reticulated water treatment and sewage services to more than 30 communities across 24,000 square kilometres of South West Victoria, supplying more than 33 million litres of drinking water daily (nearly 12,000 megalitres annually) through nearly 2,000 kilometres of water mains and more than 1,000 kilometres of sewer mains. Its core service portfolio comprises water supply, sewerage (covering 16 towns with sewage treatment, recycled water, and biosolids processing for agricultural reuse), trade waste management, and property connection services; supporting these are digital self-service (myWannonWater online portal powered by Azure AD B2C), concession programs, hardship support, the Ripple Effect community grants program, Thirst Aid event water stations, and a structured Learning Centre for school education.
The company operates a diversified water source portfolio including the Otway supply system, Grampians supply system, the Dilwyn and Bridgewater Formation aquifers, surface catchments, and an award-winning roof water harvesting system. Notable infrastructure includes the Portland wind turbine (2020, first Australian city to achieve net zero-plus emissions at water/sewage facilities) and the Brierly Basin floating solar array (under construction, 500kW, ~AU$2M, partnership with Enervest, targeted to be Australia's largest upon completion in 2026).
Wannon Water operates as a not-for-profit monopoly utility under regulatory oversight from the Essential Services Commission, which approves prices generally effective 1 July each year. Its revenue model combines fixed service charges (~$192/year water service, ~$846/year sewerage service for homeowners) with variable usage charges ($1.761/kL, average customer uses 142 kL/year), billed quarterly, plus trade waste volume charges for commercial customers and concession discounts of 50% for eligible card holders. The customer base spans residential (homeowners and renters), rural, non-residential/business, trade waste, and local government segments, with no concentration in any single named account. GTM is sales-led but regulator-driven, with distribution through three physical offices (Warrnambool, Hamilton, Portland), the myWannonWater portal, phone support, and a community engagement platform (Engage & Explore).
Wannon Water firmographics
Firmographics- Name
- Wannon Water
- Legal name
- Wannon Water
- Website
- https://wannonwater.com.au
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Wannon Water is a Victorian government-owned regional water and sewerage utility, the state's second largest, providing reticulated water, sewage, and trade waste services to over 30 communities across 24,000 sq km of South West Victoria, regulated by the Essential Services Commission.
- Ownership category
- akta.pro rank
Wannon Water industry classification
Industry- Product category
- Water and Sewerage Utility Services
- NAICS
- Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (22132)
- SIC
- Water Supply (4941), Sanitary Services (4950)
- akta.pro primary industry
- Raw Water Conveyance & Transmission (Aqueducts, Mains, Pumping Stations) (EUANAAAB)
- akta.pro secondary industry
- Water Reclamation & Reuse Production (Tertiary/Advanced Treatment) (EUANADAD)
Keywords
Where Wannon Water is headquartered
LocationHeadquarters
- HQ city
- Warrnambool
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
Wannon Water business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Others
Revenue model
- Water Usage Charges: Variable charge based on the amount of water consumed. Charged per kilolitre at $1.761 per kilolitre. Average customer uses approximately 142 kilolitres per year.
- Water Service Charges: Fixed charges for water service that help cover the cost of maintaining and upgrading the water supply network including reservoirs, pump stations, treatment plants, and nearly 2,000 kilometres of water mains. Approximately $192 per year for homeowners.
- Sewerage Service Charges: Fixed charges for sewerage services covering the cost of taking away and treating sewage, maintaining and upgrading sewerage systems including pump stations, treatment plants, lagoons, biosolid facilities, and more than 1,000 kilometres of sewer mains. Approximately $846 per year for homeowners.
- Trade Waste Charges: Volume-based charges for business customers who dispose of sewage and trade waste through the utility's systems.
- Fire Service Charges: Charges for properties that have a private fire service connection.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Quarterly | Residential customers - Combined water and sewerage |
| Usage-based | Quarterly | Residential customers - Water usage only (renters) |
| Subscription | Quarterly | Concession card holders |
| Hybrid | Quarterly | Non-residential/business customers |
| Subscription | Quarterly | Rural customers |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels8 records
Wannon Water product offering
Product offeringCore offering
Wannon Water is a regional urban water corporation that supplies reticulated drinking water and sewerage services to more than 30 communities across 24,000 square kilometres of South West Victoria. The utility manages water treatment plants, reservoirs, pump stations, nearly 2,000 km of water mains, and more than 1,000 km of sewer mains, while also providing trade waste management, recycled water, and biosolids processing for agricultural use.
Product overview
Wannon Water operates as a regional water utility providing essential water and sewerage services across South West Victoria through an integrated infrastructure network. The company's core offerings consist of water supply services (managing 33+ million litres daily across 24,000 square kilometres), sewerage services (servicing 16 towns with treatment, recycled water, and biosolids processing), and trade waste management for industrial customers. Supporting these core operations are customer-facing digital services including the myWannonWater online portal for account management and payments, concession and rebate programs, community grants (Ripple Effect program), merchandise sponsorship, Thirst Aid water stations for events, water education services, and environmental sustainability initiatives. The company also manages significant infrastructure projects including floating solar arrays, sewage treatment plant upgrades, and water security improvements.
Differentiator
Problem solved
Functional benefit
Products and services
- Water Supply Services Reticulated drinking water treatment and distribution supplying more than 33 million litres daily to residential, rural, and business customers across South West Victoria, drawing from the Otway system, Grampians system, aquifers, surface catchments, and roof water harvesting.
- Sewerage Services Sewerage collection, treatment, and disposal service covering 16 towns through more than 1,000 km of sewer mains, including sewage treatment plants, recycled water production, and biosolids processing for agricultural reuse.
- Trade Waste Management Discharge management service for industrial and commercial customers producing trade waste, including trade waste agreements, pre-treatment equipment specifications, volume-based charging, and ongoing monitoring to prevent sewer blockages and overflows.
- myWannonWater Customer Portal Online self-service portal for account management, bill payment by credit card or direct debit, meter reading submission, water usage history tracking, e-billing registration, payment extensions, and address updates.
- Property Connections Service for connecting and disconnecting water and sewerage to residential and commercial properties, including backflow prevention, fire service connections, and water pressure and flow testing.
- Metered Hydrant Water Carting Metered hydrant hire service providing metered water for activities such as roadworks, construction, and tree watering from designated hydrants across the Wannon Water service area.
- Bills and Account Management Quarterly billing service for residential, non-residential, and rural customers, with payment options including credit card, direct debit, Centrepay, BPAY, and Australia Post Billpay.
- Brierly Basin Floating Solar Array 500kW floating solar installation on the raw water storage basin at Brierly Basin in Warrnambool, generating more than 600,000 kWh of renewable electricity annually and reducing greenhouse gas emissions by more than 600 tonnes per year to power water treatment operations.
Quantifiable outcome
- Generates more than 600,000kWh of renewable electricity annually from Brierly Basin floating solar array
- +3 more outcomes
Companies that use Wannon Water
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles4 records
Wannon Water technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature3 records
Wannon Water partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- EnervestcoreEnervest is constructing a 500kW floating solar array at Wannon Water's Brierly Basin in Warrnambool. The AU$2 million project will feature approximately 1,200 bifacial solar modules on floating platforms, generating more than 600,000kWh of renewable energy annually. This will be Australia's largest floating solar installation upon completion.
- Corangamite Catchment Management Authority (CMA)coreWannon Water and Corangamite Catchment Management Authority have strengthened their long-standing partnership to deliver environmental outcomes and support regional communities. The partnership focuses on collaborative environmental management initiatives within the catchment areas.
Scale indicators11 records
Recent moves6 records
Expansion highlights3 records
Wannon Water competitors and assessment
Company assessmentDirect peers
- North East Water: Regional Victorian water corporation serving north-east Victoria. Closest peer in terms of regulatory framework, customer scale, and reliance on seasonal water sources; comparable drought-management profile and infrastructure footprint to Wannon Water.
- Coliban Water: Regional Victorian government-owned urban water corporation serving central and northern Victoria. Directly comparable as a similarly-sized regulated water and sewerage provider outside Melbourne, with comparable customer mix, pricing approval via the Essential Services Commission, and a multi-source supply strategy.
- Goulburn Valley Water: Regional Victorian water corporation serving the Goulburn Valley. Comparable as a state-owned regional water utility operating under the Water Act 1989 with similar service scope (potable water, sewerage, trade waste) and pricing oversight by the Essential Services Commission.
- Lower Murray Water: Regional Victorian water corporation serving the state's north-west. Comparable as a similarly-sized rural/regional water utility exposed to irrigation customers, drought conditions, and highly seasonal demand — directly relevant to Wannon Water's rural customer segment and water security planning.
- East Gippsland Water: Regional Victorian water corporation serving East Gippsland. Comparable in scale and in the mix of small-town potable water supply and sewerage services across a wide geographic area, with similar regulatory and pricing dynamics to Wannon Water.
Broad incumbents
- Sydney Water: NSW state-owned water and wastewater utility serving Greater Sydney. Provides a read-across for net-zero roadmaps, recycled water programs, and Indigenous/community engagement initiatives at the scale a regional Victorian utility could aspire to.
- Melbourne Water: Bulk water supplier and major drainage operator for Greater Melbourne. Comparable as the upper-catchment and waterway-management counterpart to Wannon Water's role in South West Victoria, sharing the same state-government oversight and environmental management mandate.
- South East Water: Large Melbourne metropolitan water utility with broader product breadth (recycled water, large-scale trade waste, smart metering). Provides read-across for how Wannon Water's customer service and digital (myWannonWater) capabilities could evolve at regional scale.
- Yarra Valley Water: Melbourne's largest water utility by customer base. Acts as a broader-incumbent reference point: an established state-owned utility operating diversified water, sewerage and recycled water services with mature community engagement programs.
Others
- Enervest: Australian renewable energy developer partnering with Wannon Water on the AU$2M Brierly Basin floating solar project. Comparable as a strategic infrastructure and ESG partner rather than a direct competitor, but relevant to understanding Wannon Water's pathway to its net-zero 2030 commitment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Wannon Water social profiles
Digital presenceWannon Water financial estimates
Financial estimateRevenue estimate
Valuation estimate
Wannon Water leadership team
Management profileNumber of profiles
Profiles1 record
Wannon Water funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Wannon Water M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Wannon Water
What does Wannon Water do?
Wannon Water is a regional urban water corporation that supplies reticulated drinking water and sewerage services to more than 30 communities across 24,000 square kilometres of South West Victoria. The utility manages water treatment plants, reservoirs, pump stations, nearly 2,000 km of water mains, and more than 1,000 km of sewer mains, while also providing trade waste management, recycled water, and biosolids processing for agricultural use.
Is Wannon Water a public or private company?
Wannon Water is a private company. It is classified as state government owned and is currently operating.
When was Wannon Water founded?
Wannon Water was founded in 2005. It employs 101 to 250 people.
Where is Wannon Water based?
Wannon Water is headquartered in Warrnambool, Australia, in the Oceania region.
How does Wannon Water make money?
Five revenue lines are on record. Water Usage Charges are the primary driver. The others are water Service Charges, sewerage Service Charges, trade Waste Charges and fire Service Charges.
Who are Wannon Water's main competitors?
Direct peers on record are North East Water, Coliban Water, Goulburn Valley Water, Lower Murray Water and East Gippsland Water. Broad incumbents are Sydney Water, Melbourne Water, South East Water and Yarra Valley Water. Enervest is listed as an others.
Does Wannon Water have an API?
No public API is recorded for Wannon Water.
What industry is Wannon Water in?
Wannon Water's product category is Water and Sewerage Utility Services. Its primary akta.pro industry code is EUANAAAB, Raw Water Conveyance & Transmission (Aqueducts, Mains, Pumping Stations), with a secondary code of EUANADAD, Water Reclamation & Reuse Production (Tertiary/Advanced Treatment). Its NAICS code is 22131 and its SIC code is 4941.