What Ashley & Martin does

Ashley & Martin is a privately held medical hair loss treatment company founded in 1964 and headquartered in Adelaide, Australia. It operates a network of more than 20 doctor-led clinics across Australia, New Zealand, and Singapore, supplemented by online consultations for remote customers. The company addresses hair loss in both men and women through a multi-modal treatment approach — branded the Complete Care System — that combines prescription medications, topical solutions, low-level laser therapy (LLLT) delivered via at-home laser caps, and nutritional supplements, rather than relying on any single modality. Hair transplant surgery is not performed in-house; the company provides candidacy assessments and referrals.

The business operates on a sales-led go-to-market model anchored by free in-person or online consultations with medical doctors, followed by enrollment in 12-month personalized treatment programs. The company emphasizes clinical legitimacy (in-house physicians across clinics, led by hair loss specialist Dr Mario Terri), longevity (500,000+ cumulative customers since 1964), and risk reduction through a Regrow Your Hair Guarantee that offers a full refund to eligible Stage 2-4 clients who do not achieve noticeable regrowth. Demand generation is driven by a Hair Loss Hub content resource, case-study testimonials, and a national toll-free booking line. With 51-100 employees and no disclosed institutional investment or public listing, Ashley & Martin functions as a founder-controlled or closely-held private medical practice network with an established brand but limited externally verifiable financial or operational metrics.

Name

Ashley & Martin

Legal name

Ashley & Martin

Website

https://ashleyandmartin.com.au

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Adelaide

HQ country

Australia

HQ region

Oceania

Offices20 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Medical Hair Loss Treatment Services: Ashley & Martin generates revenue through medical hair loss treatment programs. Treatment costs vary based on the method of treatment and individual patient needs. The company offers 12-month packages that include personalised treatment, optimised results monitoring, and the Regrow Your Hair Guarantee for eligible clients. Treatment programs combine medications, topical solutions, laser therapy, and supplements.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Ashley & Martin is a medical hair loss treatment centre that provides personalised hair regrowth programs combining low-level laser therapy (LLLT), prescription medications, topical solutions, and natural supplements. Treatment is delivered through 20+ company-owned clinics across Australia, New Zealand, and Singapore, plus online consultations, and is backed by a Regrow Your Hair Guarantee for eligible Stage 2–4 clients.

Product overview

Ashley & Martin operates as a medical hair loss treatment centre offering a holistic, multi-method approach to hair regrowth. Their Complete Care System combines low-level laser therapy (Laser Caps), hair loss medications, topical solutions, and natural supplements to address various causes of hair loss including genetic factors, hormonal changes, stress, and autoimmune conditions. The company provides personalized treatment programs with a Regrow Your Hair Guarantee for eligible clients (Stage 2-4 hair loss). Services are delivered through a network of 20+ clinic locations across Australia, New Zealand, and Singapore, plus online consultations. While they do not perform hair transplants, they offer consultations to assess candidacy for surgical procedures.

Differentiator

Problem solved

Functional benefit

Products and services

• Hair Loss Assessment
• Low-Level Laser Therapy (Laser Caps)
• Hair Loss Medication
• Natural Hair Loss Treatments
• Topical Solutions
• Hair Transplant Consultation
• Regrow Your Hair Guarantee
• Online Consultation

Quantifiable outcome

• 500,000+ Australians have regrown their hair since 1964

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Others

• Venus Concept: Medical aesthetic device company whose products (including hair restoration platforms) are sold into clinics; comparable as an upstream technology supplier for clinics like A&M doing LLLT and aesthetic procedures.
• Elithair / Elit Clinics: International hair transplant and treatment provider serving patients from Australia/NZ seeking surgical options; adjacent because A&M refers transplant candidates externally, sharing the same end-patient demographic.

Emerging players

• HairMax: Manufacturer and seller of FDA-cleared low-level laser therapy devices (laser caps/combs) for at-home hair regrowth; comparable because LLLT is one of A&M's core technology pillars, and HairMax is both a complementary and competing modality.
• Nutrafol: Hair-growth nutraceutical brand that sells natural supplements for hair thinning via DTC and clinicians; overlaps with A&M's natural supplements and topical solutions within the Complete Care System.
• Keeps: US DTC telehealth men's hair loss brand offering subscription-based finasteride/minoxidil plans with online consultations; an emerging player that competes for the same customers A&M serves via its in-clinic consultation model.

Direct peers

• Hair Club: Long-established multi-clinic hair restoration and replacement network in the US offering non-surgical hair loss treatment programs and consultations; directly comparable clinic-based, multi-decade medical hair-loss business model.
• Advanced Hair Studio: Australia-headquartered hair loss treatment clinic network with a comparable multi-modal offering (medications, laser therapy, transplants) across ANZ and Asia; competes head-on with Ashley & Martin in the same cities and customer segments.
• Gro Clinics: Australian hair restoration and growth-treatment provider with clinic locations across Australia and NZ, combining prescription medications and in-clinic treatments; directly overlaps with Ashley & Martin's Complete Care System.
• Bosley: US-based hair restoration provider focused on hair transplants with supplementary non-surgical treatments; comparable as a medical/clinical hair-loss service operator in the same consumer category.

Broad incumbents

• Hims & Hers Health: Large DTC telehealth platform offering hair loss treatments (finasteride, minoxidil) alongside a much broader men's and women's health portfolio; broader incumbent whose hair-loss vertical competes for the same Australian consumer wallet where A&M operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ashleyandmartinclinics
• LinkedInlinkedin.com/company/ashley-and-martin

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ashley & Martin