ITSAgility
ITSAgility is a Dubai-based, privately held IT systems integrator offering end-to-end technology, healthcare, and media solutions for government and commercial customers across 13 verticals, delivered through a 40+ vendor partner ecosystem and enterprise direct sales.
- Company typePrivate
- Founded2018
- HeadquartersDubai, United Arab Emirates
- Headcount11–50
- GTM typeB2B
- OfferingServices
What ITSAgility does
ITSAgility is a privately held IT solutions provider headquartered in Dubai, United Arab Emirates, offering end-to-end technology, healthcare, and media solutions. Founded in the mid-2010s (website copyright dated 2018) and operating with 11-50 employees, the company functions as a multi-vertical systems integrator and solution provider rather than a product vendor. Its portfolio spans technology solutions (data center, networking, security, unified communications, cloud computing in IaaS/PaaS/SaaS models, mobility, business intelligence, big data analytics, cybersecurity, IT outsourcing), healthcare solutions (anesthesia/OR, clinical & laboratory, healthcare informatics, patient monitoring, radiology & imaging), media & broadcast solutions (acquisition/production, display, post-production, pro audio), and professional/managed services (consulting, development & integration, maintenance, leasing, capacity-on-demand, technical support).
ITSAgility sells and delivers solutions for government and commercial customers across 13 verticals including Government, Healthcare, Banking & Financial Services, Transportation, Insurance, Oil & Gas, Telecommunications, Media & Entertainment, Retail, Energy & Utilities, Education, Travel & Hospitality, and Manufacturing. Customer-facing claims indicate healthcare and oil & gas engagements extend across Europe, North America, and globally, beyond the UAE base. The company's competitive positioning rests on a 40+ technology vendor partner ecosystem including Oracle, Cisco, Microsoft, VMware, Dell EMC, IBM, HP, Nutanix, Fortinet, Splunk, Citrix, Symantec, Avaya, and others, plus Cisco Physical Security certification and vertical domain expertise.
The business model is a classic enterprise systems integrator: revenue is generated through hardware/software resale, project-based system integration, professional services, and managed services engagements. Pricing is opaque and quote-based, with the website employing 'Get a Quote Today' and 'Contact Us Today' CTAs. The go-to-market motion is consultative direct enterprise sales led by solutions architects and engineers, with no disclosed funding, no institutional backing, no public pricing, no management team disclosed, and no documented revenue figures. The company appears to be a small, bootstrapped Dubai-based reseller/SI with broad ambition across multiple verticals but limited public visibility into customer wins, deal size, or growth.
ITSAgility firmographics
Firmographics- Name
- ITSAgility
- Legal name
- ITSAgility
- Website
- https://itsagility.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ITSAgility is a Dubai-based, privately held IT systems integrator offering end-to-end technology, healthcare, and media solutions for government and commercial customers across 13 verticals, delivered through a 40+ vendor partner ecosystem and enterprise direct sales.
- Ownership category
- akta.pro rank
ITSAgility industry classification
Industry- Product category
- IT Infrastructure Services
- NAICS
- Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
- akta.pro secondary industries
- ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE), ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD)
Keywords
Where ITSAgility is headquartered
LocationHeadquarters
- HQ city
- Dubai
- HQ country
- United Arab Emirates
- HQ region
- Middle East
Offices1 record
Markets served
ITSAgility business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Technology Solutions: ITSAgility provides a full spectrum of Information Technology/Information Systems (IT/IS) services including technology solutions, professional services, and managed services for government and commercial customers. Revenue is generated through solution provision, system integration, consulting, and managed services engagements.
- Professional Services: Professional services including system engineering, consulting, development and integration, maintenance agreement, and technical support. These are typically project-based or retainer engagements.
- Hardware and Software Solutions: Trading of hardware and software solutions including leasing options and capacity on demand services.
- Healthcare Solutions: Focused healthcare systems integration including clinical solutions, medical equipment, and healthcare informatics.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels2 records
ITSAgility product offering
Product offeringCore offering
ITSAgility delivers comprehensive IT solutions including system engineering, consulting, hardware, and software solutions for government and commercial enterprise customers. The company offers data center infrastructure, networking, cloud computing, cybersecurity, unified communications, business intelligence, big data analytics, and IT outsourcing services. It also provides vertical-specific solutions for healthcare (clinical systems, radiology, patient monitoring) and media (production, distribution, post-production).
Product overview
ITSAgility is a comprehensive IT solutions provider offering a full spectrum of technology solutions, healthcare solutions, and media solutions delivered through professional services. The company operates as a cloud-native and on-premise solution provider, building hardware and developing software alongside professional services for IT infrastructure. Technology Solutions encompass Data Center (including converged infrastructure, storage, virtualization, backup, power/cooling, business continuity), Networking & Communication, Security, Unified Communication & Collaboration, Cloud Computing (IaaS/PaaS/SaaS), Mobility, Client Computing, Document Management, Point of Sales, Business Intelligence, Cyber Security, Big Data & Analytics, and IT Outsourcing. Healthcare Solutions include Anesthesia & OR Solutions, Clinical & Laboratory, Healthcare Informatics, Hospital & Patient Room Furniture, Maintenance Management, Patient Monitoring & Critical Care, and Radiology & Imaging Solutions. Media Solutions cover Acquisitions & Production, Display Systems, Distribution & Delivery, Management & System Solutions, Post Production, and Pro Audio. Professional Services include Professional Services, Managed Services, Maintenance Agreements, Development & Integration, Consulting, Leasing, Hardware/Software Solutions, Capacity on Demand, and Technical Support Group. These offerings are designed for industries including Government, Education, Healthcare, Public Sector, Transportation, Travel & Hospitality, Telecommunications, Banking, Financial Services, Oil & Gas, Energy & Utilities, Insurance, Retail, and Media & Entertainment.
Differentiator
Problem solved
Functional benefit
Products and services
- Data Center Solutions
Companies that use ITSAgility
Customer profileSegments12 records
Ideal customer profiles3 records
ITSAgility technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
ITSAgility partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered major and core.
- OraclemajorOracle partnership providing database, enterprise software, and cloud computing solutions as part of ITSAgility's technology portfolio.
- CiscomajorCisco partnership for networking, unified communications, security, and physical security solutions. ITSAgility is certified by Cisco for Physical Security Solutions.
- MicrosoftmajorMicrosoft partnership providing operating systems, productivity software, cloud platforms (Azure), and enterprise solutions.
- VMwarecoreVMware partnership for virtualization, cloud computing, and data center virtualization solutions.
- Dell EMCmajorDell EMC partnership providing enterprise storage solutions, data protection, and infrastructure solutions.
- IBMmajorIBM partnership for enterprise computing, storage, and software solutions.
- HP (Hewlett Packard)majorHP partnership for enterprise computing, printing, and IT infrastructure solutions.
- NutanixcoreNutanix partnership for hyper-converged infrastructure, cloud computing, and enterprise virtualization solutions.
- VeritascoreVeritas partnership for data protection, backup, and business continuity solutions.
- NetAppcoreNetApp partnership for enterprise storage solutions, data management, and cloud infrastructure.
- VeeamcoreVeeam partnership for backup, recovery, and data management solutions.
- FortinetcoreFortinet partnership for cybersecurity, network security, and unified threat management solutions.
- CitrixcoreCitrix partnership for virtualization, mobility, and cloud computing solutions.
- SymanteccoreSymantec partnership for cybersecurity, data loss prevention, and endpoint security solutions.
- SplunkcoreSplunk partnership for big data analytics, security information and event management (SIEM), and operational intelligence.
- AirWatch (VMware)coreAirWatch (now VMware Workspace ONE) partnership for enterprise mobility management and mobile device management solutions.
- AvayacoreAvaya partnership for unified communications, contact center, and networking solutions.
Scale indicators1 record
Recent moves5 records
Expansion highlights4 records
ITSAgility competitors and assessment
Company assessmentRegional players
- MDS Computer Systems: Middle East IT systems integrator focused on enterprise infrastructure, networking, and security across multiple verticals. Comparable to ITSAgility in offering breadth and OEM-driven solution delivery, primarily UAE-based.
- Mindware: Leading Middle East and Africa IT distributor with growing services arm, covering enterprise software, cloud, and security vendor portfolios. Comparable OEM-led engagement model and regional reach.
- FVC: Middle East and Africa value-added distributor that has expanded into services and solutions around networking, security, and collaboration — comparable to ITSAgility's partner-led, multi-OEM delivery approach.
- StarLink (now part of Infinigate): Middle East value-added distributor and IT solutions provider with strong vendor partnerships across security, networking, and cloud. Comparable partner ecosystem and enterprise solution delivery model to ITSAgility.
Emerging players
- Help AG: UAE-based cybersecurity specialist with regional footprint across the Middle East. Comparable to ITSAgility's Cyber Security Solution and Fortinet-led security offerings, with stronger specialization in a narrower vertical.
Direct peers
- Injazat Data Systems: UAE-based end-to-end IT outsourcing, cloud, and managed services provider serving government and enterprise. Highly comparable business model to ITSAgility's managed-services and IT-outsourcing revenue streams.
- Gulf Business Machines (GBM): IBM's exclusive business partner in the Middle East, GBM is a UAE-headquartered IT solutions and services provider offering infrastructure, cloud, security, and managed services to enterprise and government clients — the closest direct peer to ITSAgility in geography, scope, and go-to-market.
- eHosting DataFort: UAE managed hosting and data-center services provider delivering cloud, colocation, and managed IT services to enterprise and government customers. Overlaps directly with ITSAgility's data center, cloud, and managed-services portfolio.
Broad incumbents
- Etisalat Digital (e&): UAE telecom operator's enterprise arm offering cloud, cybersecurity, IoT, and managed services to government and large enterprises. A broader incumbent that competes with ITSAgility for large digital transformation contracts.
- Atos Middle East: Global systems integrator with significant Middle East presence serving government, healthcare, and energy clients. Competes for the same large-scale IT transformation RFPs that ITSAgility targets, but with global delivery scale.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
ITSAgility social profiles
Digital presenceITSAgility financial estimates
Financial estimateRevenue estimate
Valuation estimate
ITSAgility leadership team
Management profileNumber of profiles
ITSAgility funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ITSAgility M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ITSAgility
What does ITSAgility do?
ITSAgility delivers comprehensive IT solutions including system engineering, consulting, hardware, and software solutions for government and commercial enterprise customers. The company offers data center infrastructure, networking, cloud computing, cybersecurity, unified communications, business intelligence, big data analytics, and IT outsourcing services. It also provides vertical-specific solutions for healthcare (clinical systems, radiology, patient monitoring) and media (production, distribution, post-production).
Is ITSAgility a public or private company?
ITSAgility is a private company. It is classified as unknown and is currently operating.
When was ITSAgility founded?
ITSAgility was founded in 2018. It employs 11 to 50 people.
Where is ITSAgility based?
ITSAgility is headquartered in Dubai, United Arab Emirates, in the Middle East region.
How does ITSAgility make money?
Four revenue lines are on record. Technology Solutions are the primary driver. The others are professional Services, hardware and Software Solutions and healthcare Solutions.
Who are ITSAgility's main competitors?
Regional players on record are MDS Computer Systems, Mindware, FVC and StarLink (now part of Infinigate). Help AG is listed as an emerging player. Direct peers are Injazat Data Systems, Gulf Business Machines (GBM) and eHosting DataFort. Broad incumbents are Etisalat Digital (e&) and Atos Middle East.
Does ITSAgility have an API?
No public API is recorded for ITSAgility.
What industry is ITSAgility in?
ITSAgility's product category is IT Infrastructure Services. Its primary akta.pro industry code is BPAEAJAB, ITIL/ITSM Process Consulting & Implementation, with a secondary code of BPAEAJAC, ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.). Its NAICS code is 541512 and its SIC code is 7370.