St Michaels Association

What St Michaels Association does

St Michael's Association (trading as St Michaels Inc.) is a Tasmanian non-profit disability services organization, founded in 1966/1967 as St Michael's Special School and incorporated under Tasmanian law as St Michael's Association Incorporated. The organization operates as a registered National Disability Insurance Scheme (NDIS) provider delivering a vertically integrated portfolio of services — accommodation (independent living units, Supported Independent Living group homes, and high-needs homes), daily living support, social and community programs, respite services at Lyne House, support coordination, and (as of April 2025) NDIS Plan Management. St Michaels also operates St Michaels Training, a Tasmanian-registered training organisation exclusively serving the disability sector since 2003.

The core technology differentiator is the 14-building Assistive Technology Smart Homes complex at the Newstead campus (completed November 2020), which features tablet and voice-automated controls for environmental systems (TV, heating, curtains, doors), built-in ceiling hoists and lifts, height-adjustable kitchen benchtops and vanities, and convertible wall configurations. The TAPit (Touch Accessible Platform Interactive Technology) platform adds a 42-inch portable adjustable interactive touch screen capable of distinguishing intentional touches from resting contact — a domain-specific assistive interface rather than a general-purpose AI system.

The business model is anchored in NDIS plan funding, with revenue earned through recurring participant service delivery under individualised plans. Secondary revenue streams include RTO vocational training (accredited and workplace-based) and the newly launched plan management services (invoice processing, funding tracking, and budget advice). Go-to-market is sales-led, leveraging direct referrals, NDIS plan managers and support coordinators, and community outreach in Tasmania. St Michaels serves 250+ participants across Northern and North-West Tasmania through three locations (Newstead headquarters, East Launceston, East Devonport) with 190+ staff, under CEO Mike Thomas following the transition from 25-year CEO John Gilpin.

Name

St Michaels Association

Legal name

St Michael's Association Incorporated

Website

https://stmichaels.asn.au

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

51–100 employees

Short description

St Michaels Association is a Tasmanian non-profit NDIS-registered disability services provider delivering accommodation, daily living, social/community programs, respite, support coordination, and plan management to 250+ participants across North and North-West Tasmania with 190+ staff.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGAEAG), Accessibility, Accommodations & Assistive Services (EDALAFAN), Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

Keywords

• Disability support services
• NDIS service provider
• Supported independent living
• Disability sector training
• Respite accommodation services

Headquarters

HQ city

Newstead

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. NDIS Funded Services: Core revenue from government-funded National Disability Insurance Scheme for disability support services including accommodation, daily living, social and community programs, and respite services.
2. Registered Training Organisation (RTO): Accredited vocational education and training services for people with disability and the disability sector. St Michaels Training has been offering training since 2003.
3. NDIS Plan Management: Financial processing services for NDIS participants including invoice processing, funding tracking, statements, and budget advice.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

St Michaels Association is an NDIS-registered not-for-profit that delivers disability support services to Tasmanians with physical and intellectual disabilities, including supported independent living accommodation, daily living skills training, social and community participation programs, respite, and support coordination. It also operates St Michaels Training, a Registered Training Organisation exclusively serving the disability sector, and provides NDIS Plan Management Services. Services are delivered from campuses in Newstead (Launceston), East Launceston, and East Devonport, serving more than 250 participants across North and North-West Tasmania.

Product overview

St Michael's Association is an NDIS-registered service provider offering a comprehensive portfolio of disability support services across Tasmania. The organization operates as a platform of integrated services including accommodation (ranging from independent living units to shared homes), daily living support, social and community programs, respite services, and support coordination. Key offerings include the newly launched NDIS Plan Management Services, the innovative Assistive Technology Smart Homes (14 smart homes with voice and tablet automation), and St Michaels Training (an RTO exclusively serving the disability sector). Services are delivered across Launceston and Devonport locations, supporting over 250 participants in North and North-West Tasmania.

Differentiator

Problem solved

Functional benefit

Products and services

• Accommodation Services Wide range of accommodation options for people with disability in Tasmania, including independent living units and shared accommodation, delivered for more than 52 years. For NDIS participants needing Supported Independent Living (SIL) and similar arrangements.
• Daily Living Support Programs focused on providing skills for independent living, helping participants develop abilities to live as independently as possible.
• Social and Community Programs
• Respite Services
• Support Coordination
• Choice and Control
• Assistive Technology Smart Homes Innovative accommodation offering across 14 unique buildings with tablet and voice-automated controls for TVs, heating, curtains and doors, plus disability-compliant hoists, lifts, adjustable kitchen benchtops, and convertible walls. Designed for NDIS participants needing high-needs or Supported Independent Living arrangements.
• St Michaels Training Tasmanian endorsed Registered Training Organisation exclusively serving the disability sector since 2003, offering accredited vocational training, traineeships, workplace-based skill sets, and classroom-based training across Tasmania.
• Day Programs
• NDIS Plan Management Services Financial processing services for NDIS participants including invoice processing, funding tracking, budget statements, and advice to help participants maximize their NDIS plan value. Launched as a registered NDIS Plan Manager offering in April 2025.

Quantifiable outcome

• Over $20,000 worth of wishes granted through staff and participant wish list initiative
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• St.LukesHealthminorOthers · 1 November 2019St.LukesHealth provided a donation towards purchasing a defibrillator and cabinet accessible by disabled and abled Tasmanians attending, using, and working at St Michaels facilities.
• Bright Star Fireworks AustraliaminorOthersProvided fireworks display support for St Michaels Cracker Night 2026 community event at the Newstead campus.
• Rural Youth TasmaniaminorStrategic or Co-development PartnerOrganizers of Agfest, Tasmania's premier agricultural event. St Michaels offers respite packages including accommodation at Lyne House and day trips to Agfest.
• Aspen MedicalcoreOthersCoordinated COVID-19 vaccination hubs at St Michaels Newstead and Devonport campuses, vaccinating participants and staff in low-stimulus environments.
• ARTAS ArchitectscoreStrategic or Co-development PartnerCollaborated with St Michaels CEO, staff and participants to design the Assistive Technology Smart Homes development featuring innovative accessible housing solutions.
• Medecs LearningcoreStrategic or Co-development PartnerTraining partner offering online learning and classroom-based training for disability sector workforce development.
• Riverside Lions ClubminorStrategic or Co-development PartnerLong-standing partnership for fundraising to purchase equipment and facilities for participants, with regular working bees undertaken on the Newstead site by club members.

Scale indicators6 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Sunnyfield: NSW-based disability services nonprofit providing accommodation, supported independent living, day programs, and respite. Closely matches St Michaels' service model (disability accommodation + day programs + community participation) and nonprofit structure.
• Endeavour Foundation: Queensland-based disability services nonprofit providing accommodation, supported independent living, day programs, and employment services. Comparable as a regional nonprofit NDIS provider with a similar integrated disability support portfolio to St Michaels.
• Achieve Australia: NSW/ACT disability services provider delivering supported independent living, day programs, and community participation. Directly comparable to St Michaels as a registered NDIS provider focused on disability accommodation and community-based programs.
• Yooralla: Long-established Victorian disability provider offering accommodation, respite, therapy, and support coordination. Comparable as a historical nonprofit NDIS provider with an integrated service portfolio similar to St Michaels.
• Northcott: NSW-based NDIS provider offering accommodation, supported independent living, therapy, and day programs. Comparable to St Michaels across the core NDIS service categories with similar participant-centered support model.
• Scope Australia: Major Victorian disability services provider delivering accommodation, daily living, therapy, and support coordination under NDIS. Directly comparable to St Michaels in service mix (disability accommodation + independent living + community participation), though operating at greater scale and geographic breadth.
• Wallara Australia: Victorian disability services nonprofit offering supported independent living, day programs, and community participation. Closely comparable to St Michaels as a smaller-scale nonprofit disability provider with similar integrated accommodation and community programs.
• Ability Australia: National disability provider (formerly House with No Steps) delivering supported accommodation, daily living, and community participation. Comparable to St Michaels in service mix, with assistive-technology and home-modification offerings that overlap with St Michaels' smart-home focus.

Emerging players

• Mable: NDIS-registered digital platform connecting participants with independent support workers. Operates in the same NDIS-funded disability services space as St Michaels but via a marketplace model rather than direct service delivery — a partial overlap in plan management and support coordination.

Broad incumbents

• Life Without Barriers: One of Australia's largest NDIS and community services providers operating across multiple states. Comparable as a registered NDIS provider offering accommodation, daily living, respite, and support coordination, but at much larger national scale than St Michaels' Tasmania-only footprint.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/stmichaelsassociation
• LinkedInau.linkedin.com/company/st-michaels-association

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St Michaels Association