Paquin & Carroll Insurance

What Paquin & Carroll Insurance does

Paquin & Carroll Insurance is an independent, full-service insurance agency incorporated on December 15, 1928 (with roots dating to 1885) and headquartered at 260 Main Street in Biddeford, Maine. Since June 2013 it has operated as a wholly-owned subsidiary of Saco & Biddeford Savings Institution, Maine's oldest bank (founded 1827), and runs a second office in Westbrook, ME serving the broader southern Maine and Northern New England markets. The agency sells three core lines — personal insurance (auto, home, life/disability, recreational vehicles, umbrella, long-term care, pet), business insurance (liability, property, inland marine, business auto, bonding, workers' comp, cyber, cannabis, food truck), and employee benefits (health, group life and disability, voluntary benefits, dental/vision, ACA compliance) — through independent agents who place coverage with more than 60 carrier partners spanning Life & Health (e.g., Aetna, Anthem/Blue Cross, Unum) and Property & Casualty (e.g., Chubb, Liberty Mutual, Travelers).

The agency's underlying technology stack is deliberately non-proprietary: it operates as a traditional broker, deriving value from its carrier relationships, CIC-credentialed producers, claims advocacy, and community presence rather than from a custom platform. Pricing is quote-based and individualized by risk profile and carrier; annual policy reviews are a recurring touchpoint. Revenue is generated primarily through carrier commissions on recurring annual policies across the three lines, with additional employee-benefights consulting revenue. Distribution is direct via independent agents (face-to-face and phone), supplemented by website quote-request forms and community-based referral channels; active contributions to 50+ local non-profits function as a soft-marketing and trust-building mechanism.

Name

Paquin & Carroll Insurance

Legal name

Paquin & Carroll Insurance

Website

https://insurancepc.com

Company type

Private

Founded year

1928

Operating status

Operating

Headcount range

11–50 employees

Short description

Paquin & Carroll Insurance is a Maine-based independent, full-service insurance agency offering personal, commercial, and employee-benefits coverage through 60+ carriers, serving individuals, SMBs, and employers across southern Maine and Northern New England, and operating as a wholly-owned subsidiary of Saco & Biddeford Savings Institution since 2013.

Ownership category

akta.pro rank

Headquarters

HQ city

Biddeford

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Insurance Commissions: The agency earns commissions from insurance carriers for policies placed on behalf of customers. As an independent agency, they work with multiple insurance companies (over 30 Life & Health Partners and over 30 Property & Casualty Partners) to find appropriate coverage for their clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Paquin & Carroll Insurance is an independent insurance agency offering personal, business, and employee benefits insurance products. The agency works with more than 60 carrier partners (over 30 Life & Health Partners and over 30 Property & Casualty Partners) to provide customized coverage solutions to individuals, families, and businesses across Northern New England. Independent agents deliver personalized recommendations and ongoing policy review support.

Product overview

Paquin & Carroll Insurance is an independent insurance agency offering a comprehensive portfolio of personal, business, and employee benefits insurance products. The agency operates as a single unified offering with three main product lines: Personal Insurance (covering autos, homes, life/disability, recreational vehicles, umbrella, long-term care, and pet insurance), Business Insurance (covering liability, property, inland marine/equipment, business auto, bonding, workers compensation, cyber liability, cannabis, and food truck operations), and Employee Benefits (covering health, group life/disability, voluntary benefits, dental/vision, and ACA compliance). As an independent agency, they work with multiple insurance carriers to provide customized coverage solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Personal Auto and Motorcycle Insurance Automobile and motorcycle insurance coverage including compulsory policies for bodily injury and property damage, plus optional collision, comprehensive, towing and labor coverage. Targeted at individual consumers.
• Homeowners Insurance Property insurance covering the home, other structures, personal belongings, additional living expenses, and personal liability, with options for replacement cost, identity fraud coverage, scheduled jewelry and fine arts, and water backup coverage. For individual homeowners.
• Life and Disability Insurance Personal life insurance products including Term Life, Whole Life, and Universal Life, along with disability insurance to protect income and loved ones. For individuals and families.
• Boat, RV, ATV and More Insurance Recreational vehicle and watercraft insurance covering boats, jet skis, sail boats, wave-runners, ATVs, campers, dirt bikes, electric bikes, golf carts, RVs, scooters, snowmobiles, with coverage options including agreed value, liability, medical payments, theft, and roadside assistance. For individual consumers.
• Personal Umbrella Insurance Additional liability coverage layer that supplements existing personal auto, homeowners, and watercraft policies when underlying coverage limits are exhausted. For individuals.
• Long Term Care Insurance Policies supporting individuals and families as they age, available in reimbursement and indemnity payment structures. For individual consumers and families.
• Pet Insurance Insurance coverage for dogs and cats providing accident and illness protection with deductible options, offered through Figo Pet Insurance partnership. For individual pet owners.
• Business Liability Insurance Business liability coverage including Miscellaneous Professional Liability, Medical Malpractice, Lawyers and Accountants Professional Liability, Liquor Liability, Directors & Officers Liability, Fiduciary Liability, Pollution Liability, and Contractors Professional Liability. For small to medium businesses.
• Business Property Insurance Commercial property coverage for buildings, business personal property, inventory, equipment breakdown, business interruption, money and securities, extra expense, ordinance or law coverage, and optionally flood and earthquake protection. For business owners.
• Inland Marine/Equipment Insurance

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered minor.

• Biddeford+Saco Chamber of CommerceminorOthersProfessional association membership supporting local business community.
• Maine Insurance Agents AssociationminorOthersState-level insurance industry association membership.

Scale indicators3 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Brown & Brown Insurance: National insurance brokerage with significant New England operations; competes for mid-market commercial and employee benefits accounts in Maine against Paquin & Carroll.
• USI Insurance Services: Large national broker with employee benefits and commercial practices serving Maine employers; competes with Paquin & Carroll for the same group health, voluntary benefits, and ACA compliance work.
• Arthur J. Gallagher & Co. Global insurance brokerage with New England offices; competes in commercial P&C, cyber, and employee benefits with Paquin & Carroll for Maine-based middle-market and larger accounts.
• Marsh McLennan Agency: Middle-market focused arm of Marsh serving New England employers with commercial and employee benefits; competes for the same SMB and mid-market employers Paquin & Carroll targets in Maine.
• Hub International: North American insurance brokerage with regional New England operations; competes for commercial lines, employee benefits, and specialty risks against Paquin & Carroll in Maine.

Direct peers

• Cross Insurance: Headquartered in Bangor, Maine, Cross Insurance is one of the largest independent insurance agencies in Northern New England offering personal, commercial, and employee benefits lines through multiple carrier partnerships — a directly comparable regional independent agency model to Paquin & Carroll.
• Foy Insurance Group: Maine-based independent insurance agency offering personal, business, and benefits coverage through multiple carriers — a direct regional independent agency peer serving overlapping SMB and personal markets in Northern New England.
• MMG Insurance: Maine-based mutual insurance company and agency group providing personal and commercial coverage across Northern New England; competes with Paquin & Carroll for the same regional personal and small-commercial clients.
• Clark Insurance (acquired by Cross): Portland, Maine-headquartered independent insurance agency offering personal, commercial, and employee benefits products through carrier partnerships; operates in the same Southern Maine market as Paquin & Carroll.

Regional players

• Acadia Insurance: Northeast-focused regional carrier (subsidiary of W. R. Berkley) that distributes through independent agents in New England; both Acadia and Paquin & Carroll serve similar Maine/New Hampshire commercial accounts through the independent agency channel.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/in/josh-fearon-cic-a1360228
• Facebookfacebook.com/InsurancePC

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Paquin & Carroll Insurance