Harborough District Council
Harborough District Council is a UK local government authority serving residents, businesses, and parish councils of the Harborough district in Leicestershire, England, delivering statutory services including council tax, planning, waste collection, licensing, and community support through digital, telephone, and in-person channels.
- Company typePrivate
- Founded1974
- HeadquartersMarket Harborough, United Kingdom
- Headcount251–500
- GTM typeB2C
- OfferingServices
What Harborough District Council does
Harborough District Council is a UK local government authority serving the Harborough district of Leicestershire, England, with its headquarters at The Symington Building, Adam and Eve Street, Market Harborough. The council delivers statutory local services to district residents, local businesses, and parish/town councils, including Council Tax administration, business rates collection, planning and building control, waste collection, environmental health, licensing (taxi, alcohol, animal welfare), benefits administration, and community support. Vulnerable residents are supported through the Lifeline emergency alarm service with fall detection pendant options. The council operates a multi-channel service delivery model spanning a 24/7 online self-service portal (My Services), a telephone call centre, face-to-face triage appointments, payment points at Post Office and Payzone outlets, and postal services, with third-party digital infrastructure provided by Capita (e-Paycapita payments) and Hinckley and Bosworth Borough Council (shared IT hosting). It is funded through Council Tax (structured by property valuation bands A-H), retained business rates, service fees and charges (planning applications, cemetery fees, market stall fees, licensing, garden waste subscription at £61 per 240-litre bin, allotment rents, and fixed penalty notices), and central government grants. The council is governed by elected councillors, is accountable to local residents through democratic elections, and is currently conducting a Community Governance Review regarding the potential creation of a new parish council for Market Harborough. It is a publicly funded government entity, not a commercial enterprise, with no external investors or parent company.
Harborough District Council firmographics
Firmographics- Name
- Harborough District Council
- Legal name
- Harborough District Council
- Website
- https://harborough.gov.uk
- Company type
- Private
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Harborough District Council is a UK local government authority serving residents, businesses, and parish councils of the Harborough district in Leicestershire, England, delivering statutory services including council tax, planning, waste collection, licensing, and community support through digital, telephone, and in-person channels.
- Ownership category
- akta.pro rank
Harborough District Council industry classification
Industry- Product category
- Local Government Services
- NAICS
- Administration of Air and Water Resource and Solid Waste Management Programs (92411), Administration of Urban Planning and Community and Rural Development (92512), Administration of Housing Programs, Urban Planning, and Community Development (925)
- SIC
- Refuse Systems (4953), Sanitary Services (4950)
- akta.pro primary industry
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
- akta.pro secondary industries
- Public Works / In-House Municipal Collection Operations (EUAIAAAF), Stormwater Collection & Conveyance (Inlets, Catch Basins, Pipes, Channels) (EUANAEAA)
Keywords
Where Harborough District Council is headquartered
LocationHeadquarters
- HQ city
- Market Harborough
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Harborough District Council business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Revenue model
- Council Tax: The council collects Council Tax from residents to fund local services. Council Tax is calculated based on property valuation bands A through H, with the amount made up of separate charges from Harborough District Council, Leicestershire County Council, Combined Fire Authority, and Police and Crime Commissioners.
- Business Rates (National Non-Domestic Rates): Collection of business rates from non-domestic properties within the district.
- Service Fees and Charges: Various fees including planning application fees, cemetery and burial fees, market stall fees, Lifeline emergency alarm service charges, licence fees (taxi, alcohol, animal welfare), street naming fees, and waste collection charges.
- Government Grants: Central government funding and grants supporting council operations and services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Council Tax bands A-H based on property value |
| Subscription | Annual | Garden Waste Collection - Annual subscription |
| Subscription | Weekly | Lifeline Emergency Alarm Service |
| Unit Pricing | Pay-as-you-go | Cemetery and Burial Fees |
| Unit Pricing | Pay-as-you-go | Planning Application Fees |
| Unit Pricing | Pay-as-you-go | Harborough Market Stall Fees |
| Unit Pricing | Pay-as-you-go | Fixed Penalty Notices |
| Subscription | Annual | Allotment Rent |
| Unit Pricing | Annual | Taxi and Private Hire Licensing |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
Harborough District Council product offering
Product offeringCore offering
Harborough District Council is a UK local government authority that delivers statutory public services to residents and businesses of the Harborough district in Leicestershire, England. Core offerings include Council Tax and business rates administration, planning and building control services, domestic and trade waste collection, environmental health and licensing (taxi, alcohol, animal welfare), benefits administration (Housing Benefit, Council Tax Support), community grants, and the Lifeline emergency alarm service for vulnerable residents.
Product overview
Harborough District Council operates a digital service platform consisting of multiple integrated online services delivered through its website. The core offerings include the My Services Portal for council tax and benefits management, an Online Payment System powered by e-Paycapita for processing various payments, a Planning Applications system for development permissions, and a comprehensive Online Forms System. Additional services encompass the Lifeline Emergency Alarm Service for vulnerable residents, the monthly Harborough News E-Newsletter for community communication, and a Community Governance Review Portal for civic engagement. The council also maintains a Fees and Charges Directory covering all service costs. These services function as separate digital touchpoints unified under the council's website architecture, with no unified product platform architecture indicated.
Differentiator
Problem solved
Functional benefit
Products and services
- My Services Portal Online self-service portal allowing residents and businesses to view and manage Council Tax, Business Rates, and Housing Benefit accounts, make payments, set up Direct Debits, and access correspondence online 24/7.
- Online Payment System Digital payment platform enabling residents and businesses to pay Council Tax, business rates, invoices, planning fees, and other council charges via credit/debit card online.
- Planning Applications Service Online system for viewing, commenting on, and applying for planning permissions, building regulations and conservation matters, for residents, businesses, and developers operating in the Harborough district.
- Harborough News E-Newsletter Monthly electronic newsletter delivering district news, council updates, and announcements to subscribed residents and stakeholders.
- Community Governance Review Portal Online consultation platform enabling residents to participate in community governance decisions, including the ongoing review into forming a new parish council for Market Harborough.
- Lifeline Emergency Alarm Service Personal alarm system providing 24/7 monitoring and optional fall detection for vulnerable residents including elderly and disabled individuals, with a £122 set-up fee and £6.00 weekly monitoring charge plus an optional £2.00 weekly charge for fall detector pendants.
- Online Forms System Comprehensive collection of digital forms for council services including allotments, complaints, Freedom of Information requests, planning applications, misses bin reporting, and various other reporting functions.
- Domestic and Trade Waste Collection Services Statutory waste collection services for residents and businesses, including scheduled bin collections, garden waste subscription (£61.00 per 240-litre bin annually), and trade waste services.
Companies that use Harborough District Council
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Harborough District Council technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Harborough District Council partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Capita (e-Paycapita)coreOnline payment processing through Capita's e-Paycapita platform enabling secure online payments for Council Tax, business rates, invoices, planning fees, and other council services.
- Post OfficeminorPost Office branches within the district serve as payment locations where residents can pay Council Tax using barcode on their demand notice.
- PayzoneminorPayzone points within the district allow residents to make Council Tax payments.
- Hinckley and Bosworth Borough Council (IT shared services)coreMy Services online portal is hosted through Hinckley and Bosworth Borough Council's systems, providing shared infrastructure for council tax, benefits, and business rates management.
- Leicestershire County CouncilcorePartner authority for grass cutting on main road verges and flood management. Leicestershire County Council provides certain statutory services within the district.
- Leicestershire Building Control PartnershipcoreShared building regulations service through partnership with other Leicestershire councils.
- Leicestershire County Council (Flood Support)coreFlood Support Grant programme coordinates with Leicestershire County Council to identify properties impacted by flooding for the council's £500 recovery grant eligibility.
Scale indicators1 record
Recent moves7 records
Expansion highlights6 records
Harborough District Council competitors and assessment
Company assessmentDirect peers
- North West Leicestershire District Council: Leicestershire district council providing the same statutory services to an adjacent district with similar market-town and rural characteristics.
- Blaby District Council: Neighbouring Leicestershire district council providing the same statutory services (planning, waste, Council Tax, licensing) to an adjacent district. Highly comparable in scale, function, and funding model.
- Charnwood Borough Council: Leicestershire district council providing statutory local authority services to a larger mixed urban-rural population in the same county. Closely comparable governance and funding structure.
- Oadby and Wigston Borough Council: Smallest Leicestershire district council, operating identical statutory functions for a neighbouring borough. Comparable in headcount range and service scope.
- Hinckley and Bosworth Borough Council: Neighbouring Leicestershire district council that shares IT infrastructure (My Services portal) with Harborough. Operates the same statutory local government functions for an adjacent district and is a direct operational peer through its shared services partnership.
- Melton Borough Council: Neighbouring Leicestershire district council serving a similar mixed market-town and rural population profile. Operates comparable statutory functions and faces similar rural service delivery challenges.
Regional players
- West Northamptonshire Council: Unitary authority formed from district councils including Daventry, Northampton, and South Northants. Provides comparable statutory services in an adjacent region under a unitary rather than district tier structure.
- Stratford-on-Avon District Council: Neighbouring Warwickshire district council with a strongly comparable market-town and rural demographic profile. Operates the same statutory functions at similar scale.
- Rugby Borough Council: Neighbouring Warwickshire district council operating the same statutory local authority functions across a county boundary. Comparable scale and service mix but operates under a different county authority.
Broad incumbents
- South Holland District Council: Lincolnshire district council providing the same statutory local authority services, with comparable rural-urban mix. Useful for benchmarking operating efficiency and service delivery approaches across similar English district authorities.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Harborough District Council social profiles
Digital presenceHarborough District Council financial estimates
Financial estimateRevenue estimate
Valuation estimate
Harborough District Council leadership team
Management profileNumber of profiles
Harborough District Council funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Harborough District Council M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Harborough District Council
What does Harborough District Council do?
Harborough District Council is a UK local government authority that delivers statutory public services to residents and businesses of the Harborough district in Leicestershire, England. Core offerings include Council Tax and business rates administration, planning and building control services, domestic and trade waste collection, environmental health and licensing (taxi, alcohol, animal welfare), benefits administration (Housing Benefit, Council Tax Support), community grants, and the Lifeline emergency alarm service for vulnerable residents.
Is Harborough District Council a public or private company?
Harborough District Council is a private company. It is classified as state government owned and is currently operating.
When was Harborough District Council founded?
Harborough District Council was founded in 1974. It employs 251 to 500 people.
Where is Harborough District Council based?
Harborough District Council is headquartered in Market Harborough, United Kingdom, in the Europe region.
How does Harborough District Council make money?
Four revenue lines are on record. Council Tax is the primary driver. The others are business Rates (National Non-Domestic Rates), service Fees and Charges and government Grants.
Who are Harborough District Council's main competitors?
Direct peers on record are North West Leicestershire District Council, Blaby District Council, Charnwood Borough Council, Oadby and Wigston Borough Council, Hinckley and Bosworth Borough Council and Melton Borough Council. Regional players are West Northamptonshire Council, Stratford-on-Avon District Council and Rugby Borough Council. South Holland District Council is listed as a broad incumbent.
Does Harborough District Council have an API?
No public API is recorded for Harborough District Council.
What industry is Harborough District Council in?
Harborough District Council's product category is Local Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of EUAIAAAF, Public Works / In-House Municipal Collection Operations. Its NAICS code is 92411 and its SIC code is 4953.