What Blaby District Council does

Blaby District Council is a UK local government authority established in 1974 under the Local Government Act 1972, serving residents and businesses within the Blaby District of Leicestershire, England. Operating from its headquarters in Narborough, the council delivers statutory local government services including council tax administration, planning and building control, waste and recycling collection, housing allocation, benefits administration, electoral registration, licensing, environmental regulation, and community development. The council is governed by elected councillors led by Council Leader Ben Taylor, with a Deputy Leader holding the Finance, People and Transformation portfolio, and is structured around portfolio holders covering planning, neighbourhood services, health and community, and other functional areas.

The council's technology stack is standard local government digital infrastructure with no proprietary technology, no public API, and no mobile application. Service delivery follows a platform-plus-portals model rather than a unified SaaS product: the My Account Portal (sub-branded "My Blaby") functions as the resident gateway for council tax, benefits, and bin collection dates, while separate authenticated portals handle online planning applications (pa.blaby.gov.uk), social housing applications (homes.blaby.gov.uk), and other functions. Distribution channels span in-person customer service at the Narborough offices, telephone support, online self-service, and third-party planning platforms.

Revenue is not commercially disclosed; the council is publicly funded through council tax (property-band-based statutory charge), retained business rates from non-domestic properties, central government grants, and transactional fees from services such as planning applications and licensing. The council operates a partnership ecosystem for non-core functions, including the Leicestershire Building Control Partnership (shared with five other county councils), Everyone Active (leisure centre operator for Enderby and Huncote), and the Lightbulb Service (integrated housing support). The council's strategic outlook is currently shaped by the UK Government's announced decision on local government reorganisation for Leicester, Leicestershire and Rutland, which could materially reshape the council's future structure.

Name

Blaby District Council

Legal name

Blaby District Council

Website

https://blaby.gov.uk

Company type

Public

Founded year

1974

Operating status

Operating

Headcount range

101–250 employees

Short description

Blaby District Council is a UK local government authority in Leicestershire, England, serving approximately 100,000 residents with statutory services including council tax administration, planning, waste and recycling, housing, benefits, and environmental regulation.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Waste Collection (56211), Waste Management and Remediation Services (562)

SIC

Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Solid Waste & Recycling Services Administration (BPAIACAH)

akta.pro secondary industries

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Local government services
• Waste management services
• Council tax administration
• Planning application services
• Housing services

Headquarters

HQ city

Narborough

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Council Tax: Local taxation charged to residents based on property valuation bands for funding local services.
2. Business Rates: National non-domestic rates collected from businesses operating in the district.
3. Fees and Charges: Various service fees including planning applications, licensing, building control, waste collection services, and other council services.

Distribution channels4 records

Marketing channels5 records

Core offering

Blaby District Council is a UK local government authority delivering statutory municipal services to residents and businesses of the Blaby District in Leicestershire. Core offerings include council tax administration, planning and building control, waste and recycling collections (including weekly food waste), housing and homelessness services, electoral registration, licensing, benefits administration, and community health and leisure services. Services are delivered through in-person council offices, telephone support, and digital self-service portals including the My Account platform.

Product overview

Blaby District Council provides a portfolio of digital resident services alongside traditional council functions. The core digital infrastructure consists of the My Account Portal, which serves as the unified gateway for residents to access Council Tax, benefits, and service requests. Supporting digital services include Online Planning Applications for property development oversight, Council Tax Portal for billing and payments, Benefits Portal for housing benefit claims, and Social Housing Application for affordable housing requests. Environmental services include Food Waste Collections (newly launched weekly service) and general Waste and Recycling. The council also partners with the Lightbulb Service for integrated housing support. The digital architecture follows a platform-plus-portals model rather than a unified SaaS product, with services accessed through separate authenticated portals for different council functions.

Differentiator

Problem solved

Functional benefit

Brands

• My Blaby: Online account portal for residents to access council services, view council tax accounts, and manage benefit claims

Products and services

• My Account Portal (My Blaby) Resident-facing online portal enabling citizens to access council tax information, benefits, bin collection dates, and manage their council services digitally.
• Online Planning Applications Web-based system for searching, viewing, submitting, and commenting on planning applications within the Blaby district, serving residents, businesses, and developers.
• Food Waste Collections Weekly food waste collection service for households in the district, collected on the same day as other waste and recycling.
• Social Housing Application Online platform for applying for social housing within the Blaby district, supporting residents seeking affordable housing accommodation.
• Council Tax Portal Online service for viewing council tax accounts, making payments, setting up direct debits, and accessing paperless billing for Blaby District residents.
• Benefits Portal Online portal for claiming and viewing housing benefit and Council Tax support entitlement for eligible residents.
• Lightbulb Service Partnership service helping residents of Leicestershire remain safe and well in their own homes through integrated housing, health, and social care support including home adaptations.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• Leicestershire Building Control PartnershipcoreStrategic or Co-development PartnerThe Leicestershire Building Control Partnership undertakes the Building Control function for six Councils across the county. The partnership provides building control services including plan checking, site inspections, and enforcement for Blaby District Council.
• Everyone ActivecoreChannel Partner/ Reseller/ DistributorEveryone Active manages Enderby and Huncote Leisure Centres on behalf of Blaby District Council, providing leisure and sports facilities for residents.
• Lightbulb ServicecoreStrategic or Co-development PartnerLightbulb is a partnership service supporting Leicestershire residents to remain safe and well in their own homes. It provides housing assistance, adaptations, and support services across the county.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• South Kesteven District Council: East Midlands district council in neighbouring Lincolnshire offering directly comparable services (council tax, planning, waste/recycling, housing). Similar population scale and rural-suburban service geography to Blaby.
• Rugby Borough Council: Warwickshire district council of comparable size and service mix (council tax, planning, waste, housing). Independent district council model with similar governance structure to Blaby, though operating under a different county council partnership framework.
• Melton Borough Council: Rural Leicestershire district council with similar population scale, semi-rural service geography, and joint partnership participation. Directly comparable on waste collection, planning, council tax administration, and housing services delivery models.
• Charnwood Borough Council: Larger Leicestershire district council providing the same statutory portfolio (planning, waste, council tax, housing, electoral). Shares partnership infrastructure with Blaby and faces identical LGR decision impacts under the Leicester, Leicestershire and Rutland reorganisation.
• Warwick District Council: Larger Warwickshire district council delivering the same portfolio of statutory local government services with comparable digital infrastructure (online account portal, planning applications). Operates at a slightly bigger scale but serves as a strong functional peer for benchmarking.
• Harborough District Council: Neighbouring Leicestershire district council with closely comparable service scope including council tax, planning, waste collection, and housing. Participates in the same partnership ecosystem (Lightbulb, Building Control) and shares exposure to LGR outcomes.
• Oadby and Wigston Borough Council: Smallest Leicestershire district council by population but delivering the same statutory service set. Co-participant in shared Leicestershire partnerships and subject to the same LGR decision, making it a tight operational peer despite scale differences.
• Hinckley and Bosworth Borough Council: Neighbouring Leicestershire district council of similar scale serving a comparable population profile. Shares joint services via the Leicestershire Building Control Partnership and Lightbulb Service, making it the closest operational and geographic peer to Blaby.
• North West Leicestershire District Council: Adjacent Leicestershire district council co-participating in the Leicestershire Building Control Partnership and Lightbulb Service. Comparable in headcount, service scope (planning, waste, housing, council tax), and LGR exposure under the same reorganisation decision.
• North Kesteven District Council: Lincolnshire-based district council with comparable service mandate, semi-rural geographic profile, and partnership approach to back-office functions. Operates a My Account-style digital portal and offers directly overlapping statutory services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/BlabyDC
• YouTubeyoutube.com/@BlabyDistrictCouncil/streams
• Facebookfacebook.com/blabydc
• LinkedInlinkedin.com/company/blaby-district-council

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Blaby District Council