Alpabit Digital Inovasi

What Alpabit Digital Inovasi does

PT. Alpabit Digital Inovasi is an Indonesian IT consulting and services firm founded in 2017 that specializes in digital solutions for the banking and financial services sector. The company is headquartered in Tangerang Selatan, Banten, and serves Indonesian commercial banks, sharia banks, insurance firms, automotive finance companies, financial regulators, and logistics providers. Its stated customer base includes 40+ active clients and major institutions such as Bank BCA, Bank Mandiri, Bank OCBC NISP, Bank Maybank Indonesia, Bank BTPN, Bank BCA Syariah, Bank Muamalat, Bank Permata, FWD Insurance, FIF Group, the OJK financial services regulator, and Bank Indonesia.

The company's portfolio spans four solution areas: Banking Solutions (Internet & Mobile Banking, Payment Gateway, Loan Origination System, Card Management System, Branch Delivery System, and eVerify eKYC and eConnect); System Integration (Service Oriented Architecture, Oracle Service Bus, Data Service Layer, and the proprietary Alpa Processor); Security (Mobile Apps Security System); and Automation and Digital Business Platform (Robotic Process Automation, Chatbot, Marketing Automation, Growth Management Platform). Named proprietary products include Engage-Blazt (customer engagement), Merchant Gateway (payment processing), Customer Loyalty Platform, and a CRM solution. The firm also delivers professional services in performance testing, Java development, DevOps, Big Data implementation, and enterprise architecture.

Alpabit generates revenue through three streams: professional IT services, licensing and royalties for banking solutions, and subscription or recurring revenue from proprietary products. It employs 170+ professionals described as 'Hard Workers' and has completed 287+ projects. Distribution is conducted via direct enterprise sales targeting Indonesian financial institutions, with no public pricing disclosed and no external funding or M&A activity recorded in available data. The firm's stated vision is to become one of Indonesia's leading digital solution providers, with all operations currently concentrated in the domestic Indonesian market.

Name

Alpabit Digital Inovasi

Legal name

PT. Alpabit Digital Inovasi

Website

https://alpabit.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

PT. Alpabit Digital Inovasi is an Indonesian IT consulting firm founded in 2017 that delivers banking technology, system integration, and digital automation solutions to 40+ financial institution clients across Indonesia.

Ownership category

akta.pro rank

Product category

Banking Software and IT Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Robotic Process Automation (RPA) Platforms (HDAEAHAB)

Keywords

• IT consulting services
• Banking software solutions
• System integration services
• Digital banking platforms
• Enterprise Java development

Headquarters

HQ city

Yogyakarta

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional IT Services: IT consultancy and professional services including Application Performance Testing, Java Development, DevOps, and Enterprise Architecture Solutions. Services are delivered by professional consultants to implement technology solutions.
2. Banking Solutions: Provides specialized banking technology solutions including Internet & Mobile Banking, Payment Gateway, Loan Origination System, Card Management System, and Branch Delivery System for financial institutions.
3. Products (CRM, Loyalty, RPA, Chatbot): Proprietary software products including Customer Relationship Management (CRM), Customer Loyalty Platform, Robotic Process Automation (RPA), and Chatbot solutions for enterprise clients.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Alpabit Digital Inovasi is an Indonesia-focused IT consultancy and services provider that builds, integrates, and supports banking and financial-services technology. It sells a portfolio of proprietary banking software products (Internet & Mobile Banking, Payment Gateway, Loan Origination System, Card Management System, Branch Delivery System, eVerify eKYC, eConnect, Mobile Apps Security System) alongside digital business platforms (Engage-Blazt, Merchant Gateway, Customer Loyalty Platform, CRM, RPA, AI Chatbot), and delivers system integration, security, and engineering services to Indonesian banks and financial institutions.

Product overview

PT. Alpabit Digital Inovasi operates as an IT Consultancy and Services provider offering a portfolio of four named products: Engage-Blazt, Merchant Gateway, Customer Loyalty Platform, and Customer Relationship Management (CRM). These products are delivered alongside broader solution categories including Banking Solutions (Internet & Mobile Banking, Payment Gateway, Loan Origination System, Card Management System, Branch Delivery System, eVerify/eKYC), System Integration (SOA, Oracle Service Bus, Data Service Layer, Alpa Processor), Security (Mobile Apps Security System), and Automation & Digital Business Platform (RPA, Chatbot, Marketing Automation, Growth Management Platform). The company also provides professional services such as Performance Testing & Tuning and Enterprise Architecture Solution, targeting primarily Indonesian banking and financial institutions.

Differentiator

Problem solved

Functional benefit

Brands

• Engage-Blazt: Customer engagement and loyalty platform
• Merchant Gateway
• Customer Loyalty Platform
• Customer Relationship Management (CRM)

Products and services

• Internet & Mobile Banking Solution Digital channel platform that enables banks to deliver internet and mobile banking services to retail and corporate customers, part of Alpabit's Banking Solutions suite for Indonesian financial institutions.
• Payment Gateway Payment processing platform for banks and financial institutions to route and manage electronic payment transactions across channels.
• Loan Origination System (LOS) End-to-end loan origination platform that automates the capture, evaluation, approval, and disbursement of credit applications for banks.
• Card Management System Software solution for managing the full lifecycle of payment cards (issuance, activation, transaction processing, and cardholder services) for banks.
• Branch Delivery System Branch operations platform that supports teller and back-office workflows inside bank branches.
• eVerify (Next-Generation eKYC) Electronic Know-Your-Customer (eKYC) solution that enables digital identity verification and onboarding for banks and financial institutions.
• eConnect Integration Platform Integration platform that connects banking systems and channels, enabling unified data exchange across the bank's application landscape.
• Mobile Apps Security System Security solution that protects mobile banking and enterprise applications from tampering, reverse engineering, and runtime attacks.
• Alpa Processor Middleware Proprietary middleware / processing engine used for system integration, transaction processing, and connecting banking systems across the enterprise.
• Engage-Blazt Customer engagement platform that helps banks and enterprises run personalized, data-driven engagement campaigns and interactions.
• Merchant Gateway Payment and merchant onboarding gateway for banks and acquirers to manage merchant acceptance, settlement, and transaction routing.
• Customer Loyalty Platform Loyalty management software for designing, running, and measuring customer rewards and loyalty programs for banks and enterprises.
• Customer Relationship Management (CRM) CRM platform tailored for banks and financial institutions to manage customer interactions, sales pipelines, and service operations.
• Robotic Process Automation (RPA) Robotic process automation offering that automates repetitive back-office and operational tasks for banks and enterprises.
• AI Chatbot AI-powered chatbot platform that provides automated, conversational customer service and support for banking and enterprise clients.
• Marketing Automation Marketing automation platform for orchestrating multi-channel marketing campaigns, lead nurturing, and customer journeys.
• Growth Management Platform Platform for tracking, analyzing, and managing customer growth initiatives and revenue-generation programs for financial institutions.
• System Integration Services Professional services for designing and implementing SOA-based integrations using Oracle Service Bus (OSB) and Domain Specific Language (DSL) to connect banking and enterprise systems.
• Performance Testing & Tuning Services Service for load, stress, and performance testing plus tuning of banking and enterprise applications to meet scalability and SLA requirements.
• Enterprise Architecture Solution Services
• Java Development Services Custom enterprise Java development services for building and maintaining banking and enterprise applications.
• Big Data Implementation Services Consulting and implementation services for big data platforms, enabling analytics, reporting, and data-driven decisioning for banks.
• DevOps Services DevOps consulting and implementation services covering CI/CD pipelines, infrastructure automation, and release engineering for banking applications.

Named customers16 records

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators4 records

Expansion highlights4 records

Direct peers

• Mekari: Indonesian business SaaS company offering CRM, accounting, HR, and payroll software to Indonesian enterprises. Comparable as a domestic Indonesian SaaS vendor with overlapping CRM product and similar enterprise customer base.
• Privy Identitas Digital: Indonesian digital identity and eKYC provider serving major Indonesian banks and fintechs. Directly comparable to Alpabit's eVerify/eKYC offering and shares a similar Indonesia-focused enterprise banking GTM motion.
• Kata.ai: Indonesian conversational AI platform powering chatbots for major Indonesian banks and enterprises. Directly overlaps Alpabit's Chatbot solution and shares similar banking/enterprise customer targets.

Broad incumbents

• Accenture: Global IT consulting giant with a substantial Indonesian banking practice delivering system integration, core banking modernization, and digital transformation — the same services Alpabit offers, but at vastly greater scale and with deeper global IP.
• Cognizant: Global IT services firm with a strong banking and financial services practice and active operations in Indonesia. Competes with Alpabit on system integration and digital banking transformation mandates.
• Tata Consultancy Services: One of the largest global IT services firms with a deep banking practice and active Indonesia operations. Competes with Alpabit for large Indonesian bank transformation deals and brings offshore-arbitrage pricing.
• NTT Data: Global IT services firm with a long-established Indonesian banking practice delivering core banking and digital channel solutions. Overlaps Alpabit's banking solutions portfolio from a multinational delivery base.
• Infosys: Global IT services leader with Finacle core banking platform and significant Indonesia footprint. Overlaps Alpabit's banking technology solutions and system integration services from a much larger IP base.

Emerging players

• Nodeflux: Indonesian AI and computer vision company serving enterprise and government clients including financial institutions. Comparable as a domestic Indonesian enterprise-tech vendor serving similar banking/security customers.

Regional players

• FPT Software: Vietnam's largest IT services firm serving global banks with system integration, digital banking, and modernization services. Comparable regional Southeast Asian services scale and similar banking-vertical focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alpabit Digital Inovasi