Telnet
Telnet is a private Georgian IT services company in Tbilisi providing managed IT outsourcing, project management, service desk, network and system administration, and security services to small and medium-sized enterprises across multiple industries, delivered remotely by a 30-person IT team to 100+ clients.
- Company typePrivate
- Founded2019
- HeadquartersTbilisi, Georgia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Telnet does
Telnet is a private Georgian IT services company headquartered in Tbilisi at N4 Nodar Bokhua Street, founded around 2019 with a stated 5-year operating history. It targets small and medium-sized enterprises in Georgia with a unified six-module managed IT services portfolio: IT Outsourcing, IT Project Management, IT Service Desk, Network Administration, System Administration, and Security. Services are delivered remotely, and the company operates with a team of approximately 30 IT professionals supported by a six-person management team led by Director Rezo Lomtatidze. The customer base spans more than 100 SMEs across manufacturing, pharmaceuticals, retail, hospitality, education, financial services, real estate, and international organizations, with disclosed logos including Villeroy and Boch, Schmitz Cargobull, STADA, Holland and Barrett, Bagrationi, UN Women, and Eurocredit.
The underlying technology stack is conventional IT outsourcing infrastructure - cloud infrastructure management, LAN/WAN network administration, server and system administration, and corporate security monitoring - delivered through a centralized IT service desk channel. There are no proprietary products or AI/ML components disclosed; the moat is operational rather than product-based, built on bundled service capability, multilingual local presence, and ongoing managed-services relationships that create switching friction.
Telnet's business model is a mix of managed services (ongoing IT outsourcing, service desk) and project-based professional services, billed monthly on customized quote-based pricing tailored to each client. Revenue mechanics are not publicly disclosed, and there is no evidence of external funding, M&A, or institutional investors. Distribution is direct, primarily through the Georgian-language website (telnet.ge), word-of-mouth, and partner referrals across 98 documented partner relationships. The company is privately held with founder/management ownership and operates exclusively in the Georgian market.
Telnet firmographics
Firmographics- Name
- Telnet
- Legal name
- Telnet
- Website
- https://telnet.ge
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Telnet is a private Georgian IT services company in Tbilisi providing managed IT outsourcing, project management, service desk, network and system administration, and security services to small and medium-sized enterprises across multiple industries, delivered remotely by a 30-person IT team to 100+ clients.
- Ownership category
- akta.pro rank
Telnet industry classification
Industry- Product category
- IT Managed Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), All Other Telecommunications (517810)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
Keywords
Where Telnet is headquartered
LocationHeadquarters
- HQ city
- Tbilisi
- HQ country
- Georgia
- HQ region
- Asia
Offices1 record
Markets served
Telnet business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- IT Outsourcing Services: Managed IT services provided remotely to small and medium businesses, including ongoing IT support, system administration, network management, and security services. Services are delivered continuously with dedicated team support.
- IT Project Management: Project-based services for technology system development, updates, and implementation of new technologies with defined scope, timelines, budget, and resources.
- IT Service Desk: Centralized communication channel providing continuous IT support, managing requests and incidents with timely resolution and user satisfaction focus.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Customized IT service packages |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
Telnet product offering
Product offeringCore offering
Telnet delivers remote managed IT services and full IT outsourcing for small and medium enterprises in Georgia. Its offering spans six interconnected service modules: IT Outsourcing, IT Project Management, IT Service Desk, Network Administration, System Administration, and Security, provided by a 30-person IT team to over 100 SME clients across multiple industries.
Product overview
Telnet offers a unified IT services portfolio consisting of six interconnected core service modules designed for small and medium enterprises: IT Outsourcing (remote management of IT services and solutions), IT Project Management (development and improvement of technological systems), IT Service Desk (centralized communication and support channel), Network Administration (LAN/WAN management and connectivity), System Administration (servers and cloud infrastructure management), and Security (corporate data protection and secure IT environment). These services work together to provide a comprehensive IT solution where outsourcing handles overall strategy, project management oversees technology initiatives, the service desk provides user-facing support, and infrastructure services (network, system, security) ensure stable and secure operations.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Outsourcing Remote management of IT services and solutions for small and medium businesses, including software, IT infrastructure management, and ongoing technical support delivered in collaboration with the client.
- IT Project Management Management of IT projects focused on development and improvement of technological systems, applications, and infrastructure for SME clients, with defined goals, timelines, budget, and resources.
- IT Service Desk Centralized communication channel between Telnet and its clients, managing partner organization representatives' IT issues to ensure timely resolution and continuous support.
- Network Administration Management of organizations' local and wide area computer networks, ensuring uninterrupted internet connectivity, improving network infrastructure connections, and maintaining smooth and secure operations.
- System Administration Management of computer systems, servers, and cloud infrastructure within an organization, including corporate server setup and configuration, troubleshooting, and monitoring.
- Security Protection of corporate information and data to create a secure IT environment, ensuring critical data and IT services continuity through confidentiality, accessibility, and integrity protection, with continuous monitoring and support of physical and virtual systems.
Quantifiable outcome
- 100+ SME clients served across all industries
- +2 more outcomes
Companies that use Telnet
Customer profileNamed customers15 records
Segments1 record
Ideal customer profiles1 record
Telnet technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Telnet partnerships and signals
Strategic signalScale indicators4 records
Recent moves4 records
Expansion highlights3 records
Telnet competitors and assessment
Company assessmentBroad incumbents
- GlobalLogic: GlobalLogic is a Hitachi-owned global IT services and product engineering firm with Eastern European delivery centers. Comparable service portfolio (managed IT, system integration, infrastructure) but at enterprise scale well beyond Telnet's current scope.
- Luxoft: Luxoft is a global IT services and consulting firm (DXC Technology) with deep Eastern European roots, providing managed services, infrastructure, and digital transformation. It overlaps with Telnet's service offering at the high end of the market as a much larger incumbent.
- SoftServe: SoftServe is a large Eastern European IT services and outsourcing company offering managed services, cloud, security, and infrastructure support. Comparable in service stack to Telnet but operates at far greater scale and international reach.
- EPAM Systems: EPAM is a large global IT services and digital engineering company with deep delivery presence in Eastern Europe (including Georgia). As a much larger broad incumbent, it competes for the same managed services and outsourcing deals but at significantly greater scale and with broader capability.
Direct peers
- Sigma Software Group: Sigma Software Group delivers IT outsourcing, system integration, and managed services from Eastern Europe to clients worldwide, including SME and mid-market segments. Closely matches Telnet's full-service IT outsourcing positioning and delivery model.
- Miratech: Miratech is a US-headquartered IT services and outsourcing company with major delivery centers in Ukraine and Eastern Europe, offering managed services, infrastructure, and support to enterprise clients — comparable in service breadth and offshore delivery model.
- Ciklum: Ciklum is a global IT outsourcing and software engineering company with delivery hubs across Eastern Europe. It provides managed services, development, and IT operations support to international clients — directly overlapping with Telnet's outsourcing and infrastructure services.
- Beetroot: Beetroot is a Swedish-origin IT outsourcing and team-extension company with Eastern European delivery (Ukraine, Georgia, Vietnam), focused on SMEs and impact-driven clients. Comparable to Telnet in cost-arbitraged, SMB-focused IT outsourcing delivery.
- Andersen Lab: Andersen Lab operates IT outsourcing and custom software development services with a significant delivery presence in Georgia and Eastern Europe, serving SMEs and mid-market clients internationally — directly comparable to Telnet's outsourcing model and Georgian delivery base.
- Intellias: Intellias is a Ukraine-headquartered IT services and outsourcing company with regional delivery in Eastern Europe, providing managed IT, software development, and infrastructure support to international SMEs and enterprises — directly comparable service mix and customer profile.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights5 records
Customer concentration
Telnet social profiles
Digital presenceTelnet financial estimates
Financial estimateRevenue estimate
Valuation estimate
Telnet leadership team
Management profileNumber of profiles
Profiles6 records
Telnet funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Telnet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Telnet
What does Telnet do?
Telnet delivers remote managed IT services and full IT outsourcing for small and medium enterprises in Georgia. Its offering spans six interconnected service modules: IT Outsourcing, IT Project Management, IT Service Desk, Network Administration, System Administration, and Security, provided by a 30-person IT team to over 100 SME clients across multiple industries.
Is Telnet a public or private company?
Telnet is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Telnet founded?
Telnet was founded in 2019. It employs 11 to 50 people.
Where is Telnet based?
Telnet is headquartered in Tbilisi, Georgia, in the Asia region.
How does Telnet make money?
Three revenue lines are on record. IT Outsourcing Services are the primary driver. The others are IT Project Management and IT Service Desk.
Who are Telnet's main competitors?
Broad incumbents on record are GlobalLogic, Luxoft, SoftServe and EPAM Systems. Direct peers are Sigma Software Group, Miratech, Ciklum, Beetroot, Andersen Lab and Intellias.
Does Telnet have an API?
No public API is recorded for Telnet.
What industry is Telnet in?
Telnet's product category is IT Managed Services. Its primary akta.pro industry code is BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services. Its NAICS code is 5182 and its SIC code is 7370.