PSQ Group
PSQ Group is a Perth-based managed IT services provider delivering IT support, cybersecurity, cloud, and consulting services to SMB and enterprise clients across Australia since 2013.
- Company typePrivate
- Founded2013
- HeadquartersPerth, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What PSQ Group does
PSQ Group is a Perth-headquartered managed IT services provider founded in 2013, serving SMB and enterprise clients across Australia. The company delivers managed IT support, cybersecurity, cloud services, and IT consulting, underpinned by a multi-vendor technology stack that includes Microsoft (Solutions Partner for Security and Modern Work), Dell Technologies (Gold Partner), HPE, Cisco, Veeam, VMware, AWS, and CrowdStrike. Its security and process posture is formally validated by ISO 27001 and ISO 9001 certifications, and the team holds the highest Microsoft and Cisco certifications, with reported NPS of 84.
The business operates a hybrid managed services model. Recurring revenue is generated through monthly managed-services subscriptions covering endpoint, infrastructure, security, and cloud management, supplemented by time-and-materials professional services for project work and IT procurement margins on hardware and licensing resale. Customer segments span SMB through enterprise, with named accounts in resources (Roy Hill, an ASX-listed mining company), professional services (MNG), and hospitality (Duxton Hotel). Launch of Microsoft 365 Copilot deployment services in November 2023 and a dedicated Cybersecure by PSQ product line extend the surface area into AI-enabled productivity and packaged security.
PSQ's commercial moat is anchored in vendor partner status, certifications, and a 12-year regional reputation in Western Australia, originally won through the Roy Hill Port and Mines project. Subsequent recognitions include HPE Hybrid IT Rising Star Partner of the Year 2024 and APC Champion of the Year 2025. There is no public disclosure of funding, headcount, or revenue, and the company is presented as a bootstrapped, profit-oriented regional MSP rather than a venture-backed platform.
PSQ Group firmographics
Firmographics- Name
- PSQ Group
- Legal name
- PSQ Group Pty Ltd
- Website
- https://psqgroup.com.au
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- PSQ Group is a Perth-based managed IT services provider delivering IT support, cybersecurity, cloud, and consulting services to SMB and enterprise clients across Australia since 2013.
- Ownership category
- akta.pro rank
PSQ Group industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)
- akta.pro secondary industry
- SaaS Security Posture Management (SSPM) (HDABAHAE)
Keywords
Where PSQ Group is headquartered
LocationHeadquarters
- HQ city
- Perth
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
PSQ Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring monthly revenue from ongoing managed IT support packages covering monitoring, maintenance, security, and help desk services. Services are provided on a subscription basis with flexible coverage options including standard and 24/7 support.
- Professional Services: One-time and project-based revenue from IT consulting, IT projects, cloud migration, security assessments, penetration testing, digital transformation, and implementation services. Charged on time and materials basis or project quotes.
- IT Procurement: Hardware and software procurement services including laptops, servers, networking equipment, and licensing. Revenue generated from margin on hardware sales and software licensing with COD terms or approved account arrangements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Support Packages |
| Other | Pay-as-you-go | Time & Materials Professional Services |
| One time/ perpetual license | Pay-as-you-go | IT Hardware and Software Procurement |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
PSQ Group product offering
Product offeringCore offering
PSQ Group is a Perth-headquartered managed IT services provider delivering ongoing monitoring, support, and management of client IT infrastructure. Its core offerings span four service lines: IT Support (service desk, on-site support, network management, IT procurement), IT Consulting (strategy, Microsoft 365 consulting, project management), Cyber Security (managed security, virtual CIO, penetration testing, training), and Cloud Services (adoption, migration, optimisation, backup/disaster recovery). Revenue comes from monthly managed service subscriptions, project-based professional services, and margin on hardware and software procurement.
Product overview
PSQ Group is a Perth-based managed IT services provider offering a portfolio of interconnected services centered around IT support, IT consulting, cybersecurity, and cloud services. Their core offering is a managed IT services model where they monitor and manage client IT on an ongoing basis. The company provides IT Support Services (service desk, on-site support, network management), IT Consulting Services (strategy, projects, Microsoft 365), Cyber Security Services (managed security, virtual CIO, penetration testing, training), and Cloud Services (migration, optimization, backup/disaster recovery). They partner with Microsoft as a Solutions Partner for Modern Work and Security, and are a Dell Technologies Gold Partner, leveraging these platforms to deliver managed services to clients across Australia.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Support Services Managed IT support services including IT Service Desk with standard and 24/7 packages, on-site support across Australia, network management and monitoring, wireless area network solutions, IT procurement, and business continuity planning for businesses requiring outsourced IT operations.
- IT Consulting Services Strategic IT consulting including project management, Microsoft 365 consulting, technology guidance, security consulting, cloud consulting, and business continuity and disaster recovery planning for organisations seeking strategic IT direction.
- Cyber Security Services Comprehensive cybersecurity solutions including managed IT security packages, virtual CIO services, network security with real-time monitoring, risk assessments, penetration testing, and employee cybersecurity training for organisations needing protection against cyber threats.
- Cloud Services Cloud computing and migration services including cloud adoption and migration, cloud optimisation, cloud backup and disaster recovery, information architecture, infrastructure planning, and Microsoft 365/Azure Active Directory management for organisations modernising their infrastructure.
Quantifiable outcome
- 96% of tickets resolved in under 60 minutes
- +5 more outcomes
Companies that use PSQ Group
Customer profileNamed customers9 records
Segments7 records
Ideal customer profiles2 records
PSQ Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature4 records
PSQ Group partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core.
- MicrosoftcoreMajor technology partnership with Microsoft Solutions Partner designations for Security and Modern Work. Partnership provides access to Microsoft 365, Azure, SharePoint, and security solutions. PSQ Group helps clients implement, optimize, and secure Microsoft environments.
- Hewlett Packard Enterprise (HPE)coreHybrid IT partner with HPE, awarded Hybrid IT Rising Star Partner of the Year 2024. Provides edge-to-cloud solutions including servers, storage, and hybrid IT infrastructure.
- Dell TechnologiescoreGold Partner status with access to Dell's full product portfolio including hardware, software, and services. Provides faster support, better pricing, and priority access to innovations.
- Veeamcore#1 global market leader in data protection and ransomware recovery. Partnership enables PSQ to deliver backup, disaster recovery, and data resilience solutions.
- APC by Schneider ElectriccorePSQ Group won Champion of the Year at APC Impact Partners Club 2025. Partnership covers IT infrastructure, secure power, and resilience-focused technologies.
- CiscocoreIndustry-leading routing, switching, IP telephony, optical networking, security, storage area networking, and wireless solutions. Team holds highest Cisco certifications.
- CrowdStrikecoreGlobal cybersecurity leader with world's most advanced cloud-native platform for protecting critical areas of enterprise risk.
- VMwarecoreCloud, app modernisation, networking, security, and digital workspace solutions enabling delivery of any application on any cloud across any device.
- Amazon Web Services (AWS)coreWorld's most comprehensive and broadly adopted cloud with over 200 fully featured services from data centers globally.
- Palo Alto NetworkscoreGlobal cybersecurity leader shaping cloud-centric future with continuous innovation in AI, analytics, and automation.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
PSQ Group competitors and assessment
Company assessmentDirect peers
- Datacom: One of the largest Australasian IT services providers offering managed IT services, cloud, and cybersecurity across Australia and New Zealand. Direct competitor to PSQ in the managed IT services market, though operating at significantly larger scale with national and regional government contracts.
- Kinetic IT: Perth-headquartered managed IT services provider serving enterprise and government clients across Australia. Highly comparable regional competitor to PSQ with similar customer base in Western Australia and overlapping service offerings in managed IT, cloud, and cybersecurity.
- Brennan IT: Australian managed IT services and IT consulting firm with a strong SMB and mid-market focus, similar customer segments to PSQ. Offers managed services, cloud, security, and strategic IT consulting with offices across multiple Australian cities.
- Outcomex: Australian managed services and IT solutions provider with strong vendor partnerships (Cisco, Microsoft, Fortinet) and a focus on networking, security, and cloud. Comparable to PSQ in its multi-vendor managed services approach and SMB/mid-market customer focus.
- Logicalis Australia: Global IT solutions and managed services provider with Australian operations, specializing in digital transformation, cloud, and managed services for mid-market and enterprise. Comparable to PSQ in its managed services and cloud migration offerings, though at larger scale.
- Viatek (formerly Exigent): Australian managed IT services and technology provider serving SMB and mid-market customers with managed services, cloud, and security offerings. Comparable to PSQ in customer profile, service portfolio, and subscription-based managed services model.
Emerging players
- CyberCX: Australia's largest pure-play cybersecurity services firm, offering managed security, consulting, and penetration testing. Comparable to PSQ's cybersecurity practice but specialized as a security-only provider with significantly larger scale and broader geographic coverage.
Broad incumbents
- Fujitsu Australia: Global IT services provider with significant Australian operations offering managed services, cloud, and consulting. A broad incumbent competing with PSQ in the Australian enterprise IT services market, though at substantially larger scale.
- Telstra Enterprise (Managed Services): Australia's largest telecommunications provider offering managed IT services, cloud, and security to enterprise and government customers. A broad incumbent competing with PSQ in managed services and cloud, with significantly greater scale, network infrastructure, and brand recognition.
- DXC Technology Australia: Global IT services giant with Australian operations delivering managed services, cloud, and security to enterprise clients. A broad incumbent in the same managed services space as PSQ, though targeting larger enterprise and government contracts.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
PSQ Group social profiles
Digital presencePSQ Group compliance and trust
Trust signalCompliance4 records
PSQ Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
PSQ Group leadership team
Management profileNumber of profiles
Profiles1 record
PSQ Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PSQ Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PSQ Group
What does PSQ Group do?
PSQ Group is a Perth-headquartered managed IT services provider delivering ongoing monitoring, support, and management of client IT infrastructure. Its core offerings span four service lines: IT Support (service desk, on-site support, network management, IT procurement), IT Consulting (strategy, Microsoft 365 consulting, project management), Cyber Security (managed security, virtual CIO, penetration testing, training), and Cloud Services (adoption, migration, optimisation, backup/disaster recovery). Revenue comes from monthly managed service subscriptions, project-based professional services, and margin on hardware and software procurement.
Is PSQ Group a public or private company?
PSQ Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was PSQ Group founded?
PSQ Group was founded in 2013. It employs 11 to 50 people.
Where is PSQ Group based?
PSQ Group is headquartered in Perth, Australia, in the Oceania region.
How does PSQ Group make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services and IT Procurement.
Who are PSQ Group's main competitors?
Direct peers on record are Datacom, Kinetic IT, Brennan IT, Outcomex, Logicalis Australia and Viatek (formerly Exigent). CyberCX is listed as an emerging player. Broad incumbents are Fujitsu Australia, Telstra Enterprise (Managed Services) and DXC Technology Australia.
Does PSQ Group have an API?
No public API is recorded for PSQ Group.
What industry is PSQ Group in?
PSQ Group's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP), with a secondary code of HDABAHAE, SaaS Security Posture Management (SSPM). Its NAICS code is 518 and its SIC code is 7370.