Kinetic IT
Kinetic IT is an Australian-owned ICT managed services provider serving federal and state government, defence, and critical infrastructure clients with managed services, cybersecurity (PROTECT+), ServiceNow Elite-tier implementations, SIAM, and digital transformation consulting, employing over 1,500 staff nationally.
- Company typePrivate
- Founded1995
- HeadquartersPerth, Australia
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Kinetic IT does
Kinetic IT is an Australian-owned and operated ICT managed services provider headquartered in Perth, founded in 1995 and operating nationally across Canberra, Melbourne, Sydney, Brisbane, and Adelaide. The company delivers four integrated service lines: Intelligent Workplace (Service Desk, Digital Workplace, Training & Adoption, AI & Automation); Cyber Security (including its PROTECT+ solution with 24x7 Security Operations Centre, threat detection and response, and governance/risk/compliance); Digital Infrastructure (Cloud, Infrastructure & Platforms, Network Security, IoT); and Service Integration & Systems (SIAM, ITSM, ServiceNow consulting). These are supported by an ITIL 4 and SIAM accredited training function and an ADAPT-co-produced Sovereign Technology Report.
The technical stack is anchored by ServiceNow — Kinetic IT holds Elite Partner status in Consulting & Implementation with 14+ years of partnership, Certified Technical Architects and Certified Master Architects in-house, and Scopism SIAM Assured status for two consecutive years. Cybersecurity is delivered through an integrated vendor ecosystem including CrowdStrike, Fortinet, Zscaler, Dragos, and AWS/Azure infrastructure partners. Customer base is concentrated in Australian federal and state government, defence (Department of Defence ICT Service Desk), police forces (Victoria Police, WA Police), critical infrastructure (Wannon Water, Qantas Group), and education/justice agencies.
Kinetic IT earns revenue through three streams: managed services (ongoing onshore IT operations, service desk, SOC), professional services (ServiceNow implementation, digital transformation consulting), and accredited training (ITIL 4, SIAM courses). Pricing is quote-based and not publicly disclosed; the company reported over AUD $600 million in major contract wins over the trailing 12 months alongside double-digit growth. The company is privately held with no identified external private equity or venture capital backing, and leadership transitioned to a new CEO (Dean Langenbach) in March 2026.
Kinetic IT firmographics
Firmographics- Name
- Kinetic IT
- Legal name
- Kinetic IT Pty Ltd
- Website
- https://kineticit.com.au
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Kinetic IT is an Australian-owned ICT managed services provider serving federal and state government, defence, and critical infrastructure clients with managed services, cybersecurity (PROTECT+), ServiceNow Elite-tier implementations, SIAM, and digital transformation consulting, employing over 1,500 staff nationally.
- Ownership category
- akta.pro rank
Kinetic IT industry classification
Industry- Product category
- IT Managed Services
- NAICS
- Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
- akta.pro secondary industries
- Enterprise Architecture & IT Operating Model (BPAHAEAB), Enterprise Architecture & Technology Roadmapping (BPAEAAAC)
Keywords
Where Kinetic IT is headquartered
LocationHeadquarters
- HQ city
- Perth
- HQ country
- Australia
- HQ region
- Oceania
Offices6 records
Markets served
Kinetic IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Managed Services: Ongoing IT managed services including service desk, infrastructure management, and cybersecurity monitoring delivered through onshore Australian teams.
- Professional Services - Consulting & Implementation: Strategic consulting, ServiceNow implementation, IT transformation projects, and advisory services across cloud migration, cybersecurity, and digital transformation engagements.
- Training Services: ITIL 4 and SIAM accredited training courses including Foundation, Specialist, and Managing Professional certifications. Provided as an independent training provider and examination centre.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Kinetic IT product offering
Product offeringCore offering
Kinetic IT is an Australian-owned ICT managed services provider delivering adaptive technology solutions across four core service lines: Intelligent Workplace, Cyber Security, Digital Infrastructure, and Service Integration and Systems (SIAM). The company combines onshore managed services, professional consulting and implementation, and accredited IT training (ITIL 4, SIAM), operating primarily for Australian federal, state, and territory government, defence, and critical infrastructure clients. It is also a ServiceNow Elite Partner with 14+ years of partnership delivering ServiceNow AI Platform deployments.
Product overview
Kinetic IT is an Australian technology services provider offering adaptive technology solutions as a portfolio of integrated service lines. The core offerings include Intelligent Workplace (Service Desk, Digital Workplace, Training & Adoption, AI & Automation), Cyber Security (PROTECT+ with Threat Detection & Response, GRC, Security Operations), Digital Infrastructure (Cloud, Infrastructure & Platforms, Network Security, IoT), and Service Integration & Systems (SIAM, ITSM, ServiceNow). These services are delivered through a combination of consulting, implementation, and managed services, supported by specialised offerings like IT Training Courses (ITIL® 4, SIAM™), the Sovereign Technology Report, and Cloud Readiness Assessment tools. The company operates as an Elite ServiceNow Partner with capabilities spanning the ServiceNow AI Platform.
Differentiator
Problem solved
Functional benefit
Products and services
- Intelligent Workplace Comprehensive workplace solutions enabling employees to connect and work smarter whether in the office, at home, or on the go. Includes Service Desk, Digital Workplace, Training & Adoption, and AI & Automation sub-services, delivered to government, defence, and enterprise customers.
- Cyber Security Comprehensive cybersecurity offering integrated across the organisation to understand, adapt, and respond to cyber risks. Includes Governance Risk & Compliance, Threat Detection & Response, Advanced Security Operations, and Security Assurance for government, defence, and critical infrastructure clients.
- Digital Infrastructure Essential backbone and infrastructure services ensuring applications, systems, and information are hosted securely and perform optimally. Includes Cloud, Infrastructure & Platforms, Network & Network Security, and IoT/OS Services delivered to government and enterprise customers.
- Service Integration & Systems SIAM-based solutions for optimising IT infrastructure and operations through seamless integration and efficient management of multiple IT services. Includes Service Integration, IT Service Management, ServiceNow, and Enterprise Service Management offerings, supported by Scopism SIAM Assured status.
- PROTECT+ Standalone cybersecurity solution providing integrated cyber protection with 24x7 monitoring and Security Operations Centre services. Includes threat detection, response capabilities, and cybersecurity advisory services for critical infrastructure and government customers such as Wannon Water.
- ServiceNow Solutions ServiceNow consulting and implementation services delivered as an Elite Partner. Includes strategic consulting, platform design, implementation, integration, and managed services for the ServiceNow AI Platform spanning IT service management, employee experience, and digital workflows. The company holds Certified Technical Architects (CTAs) and Certified Master Architects (CMAs) in-house.
- IT Training Courses Accredited IT training provider and examination centre offering ITIL 4 Foundation, ITIL 4 Specialist CDS, ITIL 4 Specialist HVIT, ITIL 4 Managing Professional, SIAM Foundation, and SIAM Professional courses. All course material, trainers, and procedures are independently audited and comply with corresponding international syllabuses.
Quantifiable outcome
- Over $600 million in major contracts in the past 12 months
- +3 more outcomes
Companies that use Kinetic IT
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles4 records
Kinetic IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability6 records
Feature4 records
Kinetic IT partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core, flagship and minor.
- ServiceNowcoreServiceNow Elite Partner in Consulting & Implementation since 14+ years, one of the longest-standing ServiceNow partners in Australia. Provides AI Platform implementation, IT service management, employee experience, and digital workflow solutions. Holds certified technical architects (CTAs) and certified master architects (CMAs) in-house. Elevated to Elite tier in March 2026 from Premier level.
- ADAPTflagshipResearch partnership to produce the Sovereign Technology Report 2026, surveying 87 senior government technology leaders and conducting executive interviews across government, defence, and critical infrastructure on AI adoption, cloud readiness, and digital transformation challenges.
- AWS (Amazon Web Services)coreTechnology partner with AWS cloud expertise used to develop cloud cost evaluation and optimisation strategies for customers. Part of Kinetic IT's partner network for cloud migration and infrastructure services.
- MicrosoftcoreTechnology partner providing Microsoft solutions across cloud, productivity, and security. Part of the partner network ecosystem.
- CiscocoreTechnology partner for networking and network security solutions. Part of the partner network ecosystem.
- CrowdStrikecoreCybersecurity technology partner providing endpoint protection and threat intelligence capabilities integrated into PROTECT+ security solutions.
- FortinetcoreCybersecurity technology partner for network security solutions including firewalls and unified threat management.
- ZscalercoreCloud security technology partner for zero trust and secure access service edge (SASE) solutions.
- Red HatcoreOpen source technology partner for enterprise Linux, hybrid cloud, and application development solutions.
- DellcoreTechnology partner for hardware, infrastructure, and enterprise solutions.
- DragoscoreIndustrial control systems and OT security technology partner for critical infrastructure protection.
- NexthinkcoreDigital employee experience technology partner for endpoint management and user satisfaction solutions.
- LogicMonitorcoreInfrastructure monitoring and observability technology partner for hybrid IT environments.
- Working SpiritminorVeteran support organisation partnership to ensure policies and programs stay aligned with the broader veteran community. Part of Kinetic IT's Veterans & First Responders Working Group support ecosystem.
- Soldier OnminorVeteran support organisation partnership supporting current and former Australian Defence Force personnel. Helps ensure veteran support initiatives remain aligned with community needs.
- ScopismflagshipGlobal SIAM (Service Integration and Management) survey sponsor and strategic partner. Co-developed the 5-Year Global SIAM Survey whitepaper and SIAM Bodies of Knowledge to advance the service integration profession globally.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Kinetic IT competitors and assessment
Company assessmentDirect peers
- Datacom: Datacom is a large Australasian IT services provider offering managed services, cloud, cybersecurity, and digital workplace solutions to government and enterprise. It is the closest direct peer to Kinetic IT in scale, geography, and customer mix across Australia and New Zealand.
- Fujitsu Australia: Fujitsu Australia provides managed services, ServiceNow consulting, and digital transformation to Australian federal, state, and defence customers. Directly competes with Kinetic IT in the same government and ServiceNow Elite Partner ecosystem.
- ASG Group: ASG Group is an Australian IT services and consultancy firm specialising in managed services, ServiceNow implementations, and government sector work. Closely comparable to Kinetic IT in size, ServiceNow partnership, and Western Australia heritage.
- CGI Australia: CGI Australia provides end-to-end IT and business consulting services with a strong focus on federal government and defence. Comparable to Kinetic IT's government-led, managed services-led model in Australia.
- Logicalis Australia: Logicalis is a global IT solutions and managed services provider with Australian operations focused on cloud, digital infrastructure, and cybersecurity for enterprise. Comparable in scale and capability mix to Kinetic IT's Digital Infrastructure and cyber offerings.
Broad incumbents
- DXC Technology Australia: DXC Technology is a large global IT services incumbent with significant Australian government and enterprise customers, providing managed services, modern workplace, and security offerings. Overlaps with Kinetic IT but at much greater scale and breadth.
- NTT Data Australia: NTT Data provides consulting, digital, cloud, and managed services to Australian public sector and enterprise clients. Comparable to Kinetic IT's ITSM and ServiceNow practices but operates as part of a global incumbent.
- Capgemini Australia: Capgemini delivers consulting, technology, and managed services in Australia, with overlapping capabilities in ServiceNow, cloud, and digital transformation for government and large enterprise. Larger, broader portfolio than Kinetic IT.
- Accenture Australia: Accenture is a global systems integrator with a large Australian practice serving government, defence, and enterprise on digital transformation, cybersecurity, and ServiceNow work. Operates at a much larger scale and broader scope than Kinetic IT.
- Telstra Purple: Telstra Purple is the technology services arm of Telstra, providing managed services, cybersecurity, and cloud to Australian enterprise and government. Competes with Kinetic IT across managed services and security, with broader telecom distribution.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Kinetic IT social profiles
Digital presenceKinetic IT compliance and trust
Trust signalCompliance3 records
Kinetic IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kinetic IT leadership team
Management profileNumber of profiles
Profiles22 records
Kinetic IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kinetic IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kinetic IT
What does Kinetic IT do?
Kinetic IT is an Australian-owned ICT managed services provider delivering adaptive technology solutions across four core service lines: Intelligent Workplace, Cyber Security, Digital Infrastructure, and Service Integration and Systems (SIAM). The company combines onshore managed services, professional consulting and implementation, and accredited IT training (ITIL 4, SIAM), operating primarily for Australian federal, state, and territory government, defence, and critical infrastructure clients. It is also a ServiceNow Elite Partner with 14+ years of partnership delivering ServiceNow AI Platform deployments.
Is Kinetic IT a public or private company?
Kinetic IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Kinetic IT founded?
Kinetic IT was founded in 1995. It employs 1,001 to 5,000 people.
Where is Kinetic IT based?
Kinetic IT is headquartered in Perth, Australia, in the Oceania region.
How does Kinetic IT make money?
Three revenue lines are on record. Managed Services are the primary driver. The others are professional Services - Consulting & Implementation and training Services.
Who are Kinetic IT's main competitors?
Direct peers on record are Datacom, Fujitsu Australia, ASG Group, CGI Australia and Logicalis Australia. Broad incumbents are DXC Technology Australia, NTT Data Australia, Capgemini Australia, Accenture Australia and Telstra Purple.
Does Kinetic IT have an API?
No public API is recorded for Kinetic IT.
What industry is Kinetic IT in?
Kinetic IT's product category is IT Managed Services. Its primary akta.pro industry code is BPAEAJAB, ITIL/ITSM Process Consulting & Implementation, with a secondary code of BPAHAEAB, Enterprise Architecture & IT Operating Model. Its NAICS code is 5415 and its SIC code is 7373.