Medicare Systems

What Medicare Systems does

Medicare Systems Limited is a UK-based private limited company (registered in England and Wales, Company No. 04812539) that designs, manufactures and supplies wireless nurse call systems for healthcare environments. The company serves two primary customer segments — care homes and hospitals (NHS and private) — with products engineered to meet UK healthcare technical standards (HTM08-03) and to support Care Quality Commission (CQC) compliance through iButton-based staff identification and response-time tracking. The core product platform combines radio frequency (433.92MHz) and infrared signalling across a modular family of wall-mounted call points (standard, iButton, flush, emergency, cardiac, splash-proof), portable pendants, door contact alarms, touchscreen display panels (10-inch and 15-inch), pagers, over-door lights, signal repeaters, and a growing assistive technology range (floor/chair/bed mats, PIR sensors, weight sensors, jelly bean switches). All enclosures are manufactured in ABS with anti-microbial additive for infection control.

The commercial model is anchored by one-time hardware sales of wireless nurse call equipment, complemented by professional installation, commissioning and training services. Recurring revenue is generated through a three-tier support plan (Bronze, Silver, Gold) and the Medicare Cloud platform — a cloud-based management layer providing real-time call data, remote configuration, automated reporting and multi-layered filtering. Bronze includes basic cloud access; Silver and Gold add preventative site visits, 24/7 emergency support, unlimited cloud users, and discount bundles on repairs, replacements and engineer callouts. The MED76 Smart Pager App (Android) extends alerting to mobile devices over Wi-Fi via Medicare Cloud.

Distribution is sales-led and direct in the United Kingdom (phone 0800 849 5123, website enquiry, dedicated sales team, site surveys and custom system design), with international reach delivered through a network of eight named Export Preferred Partners covering New Zealand, Singapore, India, Ireland, Lithuania, Malta/Libya, Nigeria and Malaysia — explicitly extending the company's footprint to roughly twelve countries. The company operates two UK sites: a head office and repairs facility in Poole, Dorset, and a UK distribution, accounts and registered office in Worksop, Nottinghamshire. It is privately held with no disclosed parent company, institutional investors or funding rounds, and is a member of the Institute of Healthcare Engineering and Estate Management (IHEEM).

Name

Medicare Systems

Legal name

Medicare Systems Limited

Website

https://medicaresystems.co.uk

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Medicare Systems Limited designs, manufactures and supplies wireless nurse call systems for UK care homes and hospitals, combining radio and infrared signalling with the Medicare Cloud management platform, distributed directly in the UK and via Export Preferred Partners across roughly twelve countries.

Ownership category

akta.pro rank

Product category

Wireless Nurse Call Systems

NAICS

Electromedical and Electrotherapeutic Apparatus Manufacturing (334510)

SIC

Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

Connected Medical Devices & Wearables (Sensors, Patches, Implantables) (HLACAPAB)

Keywords

• Wireless nurse call
• Patient alert systems
• Healthcare communication equipment
• Care home technology
• Hospital nurse call systems

Headquarters

HQ city

Poole

HQ country

United Kingdom

HQ region

Europe

Offices10 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Nurse Call System Hardware Sales: Sale of wireless nurse call equipment including call points, pendants, display panels, pagers, door alarms, and assistive technology accessories. One-time capital purchase of equipment.
2. Support Plans (Bronze, Silver, Gold): Recurring support contracts offering different levels of maintenance, remote support, emergency helpline access, preventative maintenance visits, and discounts on repairs and replacements. Bronze includes Medicare Cloud features; Silver and Gold add onsite visits and 24/7 emergency support.
3. Medicare Cloud Subscriptions: Cloud-based platform providing system access, call logging, remote configuration, and reporting capabilities. Basic access free for all customers; premium features available through Silver and Gold support plans.
4. Installation and Commissioning Services: Professional installation and commissioning of wireless nurse call systems from initial consultation through to system setup and staff training.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Medicare Systems designs, manufactures, and supplies wireless nurse call systems for healthcare environments, primarily care homes and hospitals. The product range includes wall-mounted and pendant-based call points, door contact alarms, touchscreen display panels, pagers, over-door lights, signal repeaters, assistive technology accessories, and the Medicare Cloud management platform. The company provides end-to-end professional services including initial consultation, site survey, custom system design, installation, commissioning, staff training, and ongoing maintenance through tiered Support Plans (Bronze, Silver, Gold).

Product overview

Medicare Systems designs, manufactures, and supplies wireless nurse call equipment for healthcare environments, serving both care homes and hospitals. The product portfolio consists of a core wireless nurse call system platform with modular components including: call points (wall-mounted, flush, emergency, cardiac, splash-proof, and iButton-enabled variants), portable pendants (standard and mini versions with radio and infrared capabilities), door contact alarms, display panels (10-inch and 15-inch touchscreen options), pagers (rechargeable IP67 and holstered), a smartphone MED76 Pager App, over-door lights, signal repeaters/boosters, and a cloud-based Medicare Cloud management platform. Supporting accessories include pear push leads, ceiling pull cords, floor/bed/chair mats, PIR movement detectors, weight sensors, and jelly bean switches. The systems are HTM compliant and designed for easy installation, scalability, and integration with assistive technologies.

Differentiator

Problem solved

Functional benefit

Brands

• Medicare Cloud: Cloud-based management platform for nurse call systems providing secure gateway to resources, user manuals, instructional videos, guidance materials, spec sheets, system settings, call data analysis, and automated reporting.

Quantifiable outcome

• Reduced patient injury risk through early warning monitoring systems
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Eight partnerships are on record, tiered core and standard.

• Broadtech HealthcoreChannel Partner/ Reseller/ DistributorExport Preferred Partner in New Zealand. Professional installer and stockist of Medicare equipment. Located at Unit 4, 78 Carbine Road, Mt Wellington, Auckland 1060. Contact: +64 9 306 1417 or [email protected]. Partners receive annual training, priority technical support access, and regular equipment updates.
• ISPL Pte LtdcoreChannel Partner/ Reseller/ DistributorExport Preferred Partner in Singapore. Professional installer and stockist of Medicare equipment. Located at 3 Ang Mo Kio Street 62, #01-39 LINK@AMK, Singapore 569139. Contact: +65 63481111 or [email protected]. Partners carry out annual training courses with Medicare Systems.
• Rincon India Solutions Private LimitedcoreChannel Partner/ Reseller/ DistributorExport Preferred Partner in India. Professional installer and stockist of Medicare equipment. Located at G 10, Mahim Industrial Estate, Off Mori Road, Mahim, Mumbai 400016. Contact: +91 9321064487 or [email protected]. Partners have priority status within Technical Support Teams.
• Secure Location Solutions LtdcoreChannel Partner/ Reseller/ DistributorExport Preferred Partner in Ireland. Professional installer and stockist of Medicare equipment. Located at 6-9 Trinity Street, Dublin 2. Office: 01 6177887, Technical Support: 087 7064430, Email: [email protected]. Associated with Medicare Systems for multiple years.
• Spectra Baltic UABstandardChannel Partner/ Reseller/ DistributorExport Preferred Partner in Lithuania. Professional installer and stockist of Medicare equipment. Located at Baltų pr. 145, LT-47125, Kaunas. Contact: +370 37 331620 or [email protected].
• TektracostandardChannel Partner/ Reseller/ DistributorExport Preferred Partner serving Malta and Libya. Professional installer and stockist of Medicare equipment. Malta Office: 176, Birkirkara Road, San Gwann, SGN 4190, Tel: +356 2137 8088, Email: [email protected]. Libya Office: Tripoli Sug - Aijuma, Road Number 16, Tripoli, Mob: +218 931647747.
• Trident Global Assets LimitedstandardChannel Partner/ Reseller/ DistributorExport Preferred Partner in Nigeria. Professional installer and stockist of Medicare equipment. Office: 22 Aguiyi Ironsi Street, Merit House, 5th Floor, Maitama, Abuja-FCT. Branch: House 22, 6th Avenue, Gwarinpa, Abuja-FCT. Tel: +234-7082681011, +234-8160094614. Email: [email protected].
• XSPec HospitechcoreChannel Partner/ Reseller/ DistributorExport Preferred Partner in Malaysia. Professional installer and stockist of Medicare equipment. Located at No. 8, Jalan Industry USJ 1/8, Taman Perindustrian USJ 1, 47600 Subang Jaya, Selangor. Contact: +6012 5286919 or [email protected]. Partners have been associated with Medicare Systems for multiple years.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ascom: Ascom is a Swiss-based vendor of wireless nurse call, clinical communication, and workflow solutions for hospitals and care homes. It competes head-to-head with Medicare in serving care facilities with integrated handset, messaging, and alerting workflows.
• Tunstall Healthcare: Tunstall is a UK-based telehealth and telecare provider supplying nurse call, assisted living, and remote patient monitoring solutions to care homes and housing associations. It is a directly comparable UK-headquartered peer with overlapping customer base and regulatory positioning.
• West-Com Nurse Call Systems: West-Com designs and manufactures wireless and wired nurse call systems for hospitals and long-term care. It is a direct competitor to Medicare in the same dedicated nurse call niche with similar target customers.
• Critical Alert Systems: Critical Alert Systems provides IP-based nurse call and patient communications for hospitals and long-term care facilities. It is a direct peer to Medicare because both sell dedicated nurse call hardware plus a software management layer for healthcare providers.
• Rauland-Borg (AMETEK): Rauland-Borg, part of AMETEK, is one of the largest dedicated nurse call and clinical communication system vendors in North America and globally. It is a direct peer because it sells integrated wired and wireless nurse call solutions to hospitals and long-term care facilities with similar HTM-style compliance positioning to Medicare Systems.
• Jeron Electronic Systems: Jeron manufactures wired and wireless nurse call systems and healthcare communication solutions sold to hospitals and care facilities. It is comparable to Medicare Systems in product scope (call points, consoles, paging) and target customer (acute and long-term care).
• Intercall Systems: Intercall Systems is a UK manufacturer of nurse call systems for care homes and hospitals, including wireless call points and accessories. It is a direct peer because it operates in the same niche, same geography, and same target segments as Medicare Systems.
• Austco Communication Systems: Austco provides nurse call, clinical communications, and analytics for acute and aged care globally. Comparable to Medicare as a dedicated nurse call vendor with both hardware endpoints and a software management platform.

Broad incumbents

• Stanley Healthcare (Securitas Healthcare): Securitas Healthcare (formerly Stanley Healthcare) provides RTLS, staff safety, and patient flow solutions that overlap with nurse call and resident monitoring. Comparable to Medicare in serving care homes and hospitals, but with a much larger analytics and hardware portfolio.
• Honeywell (Healthcare Communications): Honeywell offers healthcare communication and alerting solutions as part of its broader building technologies portfolio. It competes with Medicare in the nurse call and clinical communications category but is a diversified incumbent with much wider product breadth.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/nursecallsystem
• LinkedInlinkedin.com/company/medicare-systems
• Xx.com/MedicareSystems

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medicare Systems