Medicare Systems
Medicare Systems Limited designs, manufactures and supplies wireless nurse call systems for UK care homes and hospitals, combining radio and infrared signalling with the Medicare Cloud management platform, distributed directly in the UK and via Export Preferred Partners across roughly twelve countries.
- Company typePrivate
- Founded-
- HeadquartersPoole, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What Medicare Systems does
Medicare Systems Limited is a UK-based private limited company (registered in England and Wales, Company No. 04812539) that designs, manufactures and supplies wireless nurse call systems for healthcare environments. The company serves two primary customer segments — care homes and hospitals (NHS and private) — with products engineered to meet UK healthcare technical standards (HTM08-03) and to support Care Quality Commission (CQC) compliance through iButton-based staff identification and response-time tracking. The core product platform combines radio frequency (433.92MHz) and infrared signalling across a modular family of wall-mounted call points (standard, iButton, flush, emergency, cardiac, splash-proof), portable pendants, door contact alarms, touchscreen display panels (10-inch and 15-inch), pagers, over-door lights, signal repeaters, and a growing assistive technology range (floor/chair/bed mats, PIR sensors, weight sensors, jelly bean switches). All enclosures are manufactured in ABS with anti-microbial additive for infection control.
The commercial model is anchored by one-time hardware sales of wireless nurse call equipment, complemented by professional installation, commissioning and training services. Recurring revenue is generated through a three-tier support plan (Bronze, Silver, Gold) and the Medicare Cloud platform — a cloud-based management layer providing real-time call data, remote configuration, automated reporting and multi-layered filtering. Bronze includes basic cloud access; Silver and Gold add preventative site visits, 24/7 emergency support, unlimited cloud users, and discount bundles on repairs, replacements and engineer callouts. The MED76 Smart Pager App (Android) extends alerting to mobile devices over Wi-Fi via Medicare Cloud.
Distribution is sales-led and direct in the United Kingdom (phone 0800 849 5123, website enquiry, dedicated sales team, site surveys and custom system design), with international reach delivered through a network of eight named Export Preferred Partners covering New Zealand, Singapore, India, Ireland, Lithuania, Malta/Libya, Nigeria and Malaysia — explicitly extending the company's footprint to roughly twelve countries. The company operates two UK sites: a head office and repairs facility in Poole, Dorset, and a UK distribution, accounts and registered office in Worksop, Nottinghamshire. It is privately held with no disclosed parent company, institutional investors or funding rounds, and is a member of the Institute of Healthcare Engineering and Estate Management (IHEEM).
Medicare Systems firmographics
Firmographics- Name
- Medicare Systems
- Legal name
- Medicare Systems Limited
- Website
- https://medicaresystems.co.uk
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Medicare Systems Limited designs, manufactures and supplies wireless nurse call systems for UK care homes and hospitals, combining radio and infrared signalling with the Medicare Cloud management platform, distributed directly in the UK and via Export Preferred Partners across roughly twelve countries.
- Ownership category
- akta.pro rank
Medicare Systems industry classification
Industry- Product category
- Wireless Nurse Call Systems
- NAICS
- Electromedical and Electrotherapeutic Apparatus Manufacturing (334510)
- SIC
- Surgical & Medical Instruments & Apparatus (3841)
- akta.pro primary industry
- Connected Medical Devices & Wearables (Sensors, Patches, Implantables) (HLACAPAB)
Keywords
Where Medicare Systems is headquartered
LocationHeadquarters
- HQ city
- Poole
- HQ country
- United Kingdom
- HQ region
- Europe
Offices10 records
Markets served
Medicare Systems business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Nurse Call System Hardware Sales: Sale of wireless nurse call equipment including call points, pendants, display panels, pagers, door alarms, and assistive technology accessories. One-time capital purchase of equipment.
- Support Plans (Bronze, Silver, Gold): Recurring support contracts offering different levels of maintenance, remote support, emergency helpline access, preventative maintenance visits, and discounts on repairs and replacements. Bronze includes Medicare Cloud features; Silver and Gold add onsite visits and 24/7 emergency support.
- Medicare Cloud Subscriptions: Cloud-based platform providing system access, call logging, remote configuration, and reporting capabilities. Basic access free for all customers; premium features available through Silver and Gold support plans.
- Installation and Commissioning Services: Professional installation and commissioning of wireless nurse call systems from initial consultation through to system setup and staff training.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Bronze Plan - Basic cloud access and remote support |
| Subscription | Annual | Silver Plan - Preventative maintenance and extended support |
| Subscription | Annual | Gold Plan - Comprehensive coverage with maximum discounts |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Medicare Systems product offering
Product offeringCore offering
Medicare Systems designs, manufactures, and supplies wireless nurse call systems for healthcare environments, primarily care homes and hospitals. The product range includes wall-mounted and pendant-based call points, door contact alarms, touchscreen display panels, pagers, over-door lights, signal repeaters, assistive technology accessories, and the Medicare Cloud management platform. The company provides end-to-end professional services including initial consultation, site survey, custom system design, installation, commissioning, staff training, and ongoing maintenance through tiered Support Plans (Bronze, Silver, Gold).
Product overview
Medicare Systems designs, manufactures, and supplies wireless nurse call equipment for healthcare environments, serving both care homes and hospitals. The product portfolio consists of a core wireless nurse call system platform with modular components including: call points (wall-mounted, flush, emergency, cardiac, splash-proof, and iButton-enabled variants), portable pendants (standard and mini versions with radio and infrared capabilities), door contact alarms, display panels (10-inch and 15-inch touchscreen options), pagers (rechargeable IP67 and holstered), a smartphone MED76 Pager App, over-door lights, signal repeaters/boosters, and a cloud-based Medicare Cloud management platform. Supporting accessories include pear push leads, ceiling pull cords, floor/bed/chair mats, PIR movement detectors, weight sensors, and jelly bean switches. The systems are HTM compliant and designed for easy installation, scalability, and integration with assistive technologies.
Differentiator
Problem solved
Functional benefit
Brands
- Medicare Cloud: Cloud-based management platform for nurse call systems providing secure gateway to resources, user manuals, instructional videos, guidance materials, spec sheets, system settings, call data analysis, and automated reporting.
Quantifiable outcome
- Reduced patient injury risk through early warning monitoring systems
- +3 more outcomes
Companies that use Medicare Systems
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles2 records
Medicare Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
Medicare Systems partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and standard.
- Broadtech HealthcoreExport Preferred Partner in New Zealand. Professional installer and stockist of Medicare equipment. Located at Unit 4, 78 Carbine Road, Mt Wellington, Auckland 1060. Contact: +64 9 306 1417 or [email protected]. Partners receive annual training, priority technical support access, and regular equipment updates.
- ISPL Pte LtdcoreExport Preferred Partner in Singapore. Professional installer and stockist of Medicare equipment. Located at 3 Ang Mo Kio Street 62, #01-39 LINK@AMK, Singapore 569139. Contact: +65 63481111 or [email protected]. Partners carry out annual training courses with Medicare Systems.
- Rincon India Solutions Private LimitedcoreExport Preferred Partner in India. Professional installer and stockist of Medicare equipment. Located at G 10, Mahim Industrial Estate, Off Mori Road, Mahim, Mumbai 400016. Contact: +91 9321064487 or [email protected]. Partners have priority status within Technical Support Teams.
- Secure Location Solutions LtdcoreExport Preferred Partner in Ireland. Professional installer and stockist of Medicare equipment. Located at 6-9 Trinity Street, Dublin 2. Office: 01 6177887, Technical Support: 087 7064430, Email: [email protected]. Associated with Medicare Systems for multiple years.
- Spectra Baltic UABstandardExport Preferred Partner in Lithuania. Professional installer and stockist of Medicare equipment. Located at Baltų pr. 145, LT-47125, Kaunas. Contact: +370 37 331620 or [email protected].
- TektracostandardExport Preferred Partner serving Malta and Libya. Professional installer and stockist of Medicare equipment. Malta Office: 176, Birkirkara Road, San Gwann, SGN 4190, Tel: +356 2137 8088, Email: [email protected]. Libya Office: Tripoli Sug - Aijuma, Road Number 16, Tripoli, Mob: +218 931647747.
- Trident Global Assets LimitedstandardExport Preferred Partner in Nigeria. Professional installer and stockist of Medicare equipment. Office: 22 Aguiyi Ironsi Street, Merit House, 5th Floor, Maitama, Abuja-FCT. Branch: House 22, 6th Avenue, Gwarinpa, Abuja-FCT. Tel: +234-7082681011, +234-8160094614. Email: [email protected].
- XSPec HospitechcoreExport Preferred Partner in Malaysia. Professional installer and stockist of Medicare equipment. Located at No. 8, Jalan Industry USJ 1/8, Taman Perindustrian USJ 1, 47600 Subang Jaya, Selangor. Contact: +6012 5286919 or [email protected]. Partners have been associated with Medicare Systems for multiple years.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Medicare Systems competitors and assessment
Company assessmentDirect peers
- Ascom: Ascom is a Swiss-based vendor of wireless nurse call, clinical communication, and workflow solutions for hospitals and care homes. It competes head-to-head with Medicare in serving care facilities with integrated handset, messaging, and alerting workflows.
- Tunstall Healthcare: Tunstall is a UK-based telehealth and telecare provider supplying nurse call, assisted living, and remote patient monitoring solutions to care homes and housing associations. It is a directly comparable UK-headquartered peer with overlapping customer base and regulatory positioning.
- West-Com Nurse Call Systems: West-Com designs and manufactures wireless and wired nurse call systems for hospitals and long-term care. It is a direct competitor to Medicare in the same dedicated nurse call niche with similar target customers.
- Critical Alert Systems: Critical Alert Systems provides IP-based nurse call and patient communications for hospitals and long-term care facilities. It is a direct peer to Medicare because both sell dedicated nurse call hardware plus a software management layer for healthcare providers.
- Rauland-Borg (AMETEK): Rauland-Borg, part of AMETEK, is one of the largest dedicated nurse call and clinical communication system vendors in North America and globally. It is a direct peer because it sells integrated wired and wireless nurse call solutions to hospitals and long-term care facilities with similar HTM-style compliance positioning to Medicare Systems.
- Jeron Electronic Systems: Jeron manufactures wired and wireless nurse call systems and healthcare communication solutions sold to hospitals and care facilities. It is comparable to Medicare Systems in product scope (call points, consoles, paging) and target customer (acute and long-term care).
- Intercall Systems: Intercall Systems is a UK manufacturer of nurse call systems for care homes and hospitals, including wireless call points and accessories. It is a direct peer because it operates in the same niche, same geography, and same target segments as Medicare Systems.
- Austco Communication Systems: Austco provides nurse call, clinical communications, and analytics for acute and aged care globally. Comparable to Medicare as a dedicated nurse call vendor with both hardware endpoints and a software management platform.
Broad incumbents
- Stanley Healthcare (Securitas Healthcare): Securitas Healthcare (formerly Stanley Healthcare) provides RTLS, staff safety, and patient flow solutions that overlap with nurse call and resident monitoring. Comparable to Medicare in serving care homes and hospitals, but with a much larger analytics and hardware portfolio.
- Honeywell (Healthcare Communications): Honeywell offers healthcare communication and alerting solutions as part of its broader building technologies portfolio. It competes with Medicare in the nurse call and clinical communications category but is a diversified incumbent with much wider product breadth.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Medicare Systems social profiles
Digital presenceMedicare Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Medicare Systems leadership team
Management profileNumber of profiles
Medicare Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Medicare Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Medicare Systems
What does Medicare Systems do?
Medicare Systems designs, manufactures, and supplies wireless nurse call systems for healthcare environments, primarily care homes and hospitals. The product range includes wall-mounted and pendant-based call points, door contact alarms, touchscreen display panels, pagers, over-door lights, signal repeaters, assistive technology accessories, and the Medicare Cloud management platform. The company provides end-to-end professional services including initial consultation, site survey, custom system design, installation, commissioning, staff training, and ongoing maintenance through tiered Support Plans (Bronze, Silver, Gold).
Is Medicare Systems a public or private company?
Medicare Systems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Medicare Systems founded?
Medicare Systems was founded in -1. It employs 11 to 50 people.
Where is Medicare Systems based?
Medicare Systems is headquartered in Poole, United Kingdom, in the Europe region.
How does Medicare Systems make money?
Four revenue lines are on record. Nurse Call System Hardware Sales are the primary driver. The others are support Plans (Bronze, Silver, Gold), medicare Cloud Subscriptions and installation and Commissioning Services.
Who are Medicare Systems's main competitors?
Direct peers on record are Ascom, Tunstall Healthcare, West-Com Nurse Call Systems, Critical Alert Systems, Rauland-Borg (AMETEK), Jeron Electronic Systems, Intercall Systems and Austco Communication Systems. Broad incumbents are Stanley Healthcare (Securitas Healthcare) and Honeywell (Healthcare Communications).
Does Medicare Systems have an API?
No public API is recorded for Medicare Systems.
What industry is Medicare Systems in?
Medicare Systems's product category is Wireless Nurse Call Systems. Its primary akta.pro industry code is HLACAPAB, Connected Medical Devices & Wearables (Sensors, Patches, Implantables). Its NAICS code is 334510 and its SIC code is 3841.