MHouse
MHouse Business Solutions Ltd provides the MPOS cloud-based EPOS and integrated retail management platform for UK convenience stores. Its modular suite spans payments, multi-platform delivery aggregation, inventory, ESELs, and analytics, serving over 1,500 retailers across the United Kingdom.
- Company typePrivate
- Founded2009
- HeadquartersMotherwell, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What MHouse does
MHouse Business Solutions Ltd is a UK-based private limited company founded in 2009, headquartered operationally in Motherwell, Scotland with a registered office in London. The company provides the MPOS platform, a cloud-based Electronic Point of Sale (EPOS) and retail management system purpose-built for UK convenience store operators including independents, mini-markets, off-licences, and small chains. MHouse serves over 1,500 retailers across the United Kingdom with a product suite spanning MPOS Retail (core POS), MPOS Pay (integrated payment processing), MPOS Delivery (multi-platform delivery aggregation across Snappy Shopper, Just Eat, Uber Eats, and Deliveroo), MPOS Self-Service kiosks, MPOS Handheld terminals, MPOS ESELs (electronic shelf labels), a Backoffice module, and Cover premium hardware support.
The platform is built on cloud-based real-time analytics, integrating a product database of over 300,000 SKUs with links to major UK wholesalers for automated inventory and purchase order management. AI/ML capabilities are layered on top of structured sales, inventory, and customer data to support anomaly detection, predictive demand forecasting, personalised promotions, and automated staff scheduling. Multi-platform delivery aggregation with platform-specific pricing controls and a white-label direct ordering channel differentiates the offering for delivery-active retailers.
MHouse monetises primarily through monthly recurring EPOS software subscriptions (Standard and Premium tiers), hardware sales, payment processing transaction fees, and managed support services. Contracts are typically 24-month rolling terms with 30-day cancellation notice and annual RPI-indexed price adjustments. Distribution is direct via field and inside sales teams responding to inbound demo requests, contact forms, and ROI calculator leads, complemented by participation in UK retail technology events. The company is founder-owned and bootstrapped, with no disclosed external funding or institutional investors.
MHouse firmographics
Firmographics- Name
- MHouse
- Legal name
- MHouse Business Solutions Ltd
- Website
- https://mhouse.uk
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MHouse Business Solutions Ltd provides the MPOS cloud-based EPOS and integrated retail management platform for UK convenience stores. Its modular suite spans payments, multi-platform delivery aggregation, inventory, ESELs, and analytics, serving over 1,500 retailers across the United Kingdom.
- Ownership category
- akta.pro rank
Where MHouse is headquartered
LocationHeadquarters
- HQ city
- Motherwell
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
MHouse business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Supply Chain, Marketing or Sales, Operations
Revenue model
- EPOS Software Licensing: MHouse provides Point-of-Sale software solutions under a rolling contract model with 30-day cancellation notice. The software is licensed only to customers with an active support and maintenance plan. Monthly service charges apply with annual RPI adjustments.
- Hardware Sales: Sale of hardware including tills, barcode scanners, receipt printers, cash drawers, CCTV cameras, TV screens, and handheld POS terminals. Hardware is covered under manufacturer warranty during warranty period.
- Support and Maintenance: Ongoing support and maintenance services including remote access support, on-site servicing within 8 business hours, software updates, and issue resolution. Support is available Monday-Friday 9AM-5PM with emergency line for urgent cases.
- Payment Processing (MPOS Pay): Integrated payment processing solution with competitive transaction fees. Revenue generated through payment processing fees on card transactions, contactless payments, and digital wallet payments.
- Premium Tier Subscription: Enhanced service tier offering priority callouts, VIP product workshops, exclusive earlybird invites to corporate events, dedicated account manager, device replacement for faulty hardware, and discounts on future equipment upgrades.
- Delivery Platform Management: MPOS Delivery solution aggregating multiple delivery platforms (Snappy Shopper, Just Eat, Uber Eats, Deliveroo) into single dashboard, with pricing strategy guidance and margin protection services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard tier for single-lane retailers with essential POS features and support |
| Subscription | Monthly | Premium tier for multi-lane operations with enhanced support and hardware coverage |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels10 records
MHouse product offering
Product offeringCore offering
MHouse sells an integrated suite of EPOS (Electronic Point of Sale) hardware and software products targeted at UK convenience store retailers. Core offerings include the MPOS Retail till software, MPOS Pay card payment processing, MPOS Delivery aggregator for third-party delivery platforms, MPOS Self-Service kiosks, MPOS Handheld ordering terminals, MPOS ESEL electronic shelf labels, a Backoffice central management console, and a premium hardware-warranty/support subscription branded as Cover.
Product overview
MHouse offers MPOS, a modular retail management platform consisting of a core EPOS system (MPOS Retail) supplemented by integrated add-on modules including MPOS Pay (payment processing), MPOS Delivery (multi-platform delivery aggregation), MPOS Self-Service (kiosks), MPOS Handheld (portable terminals), MPOS ESELs (electronic shelf labels), Backoffice (central management), Cover (hardware warranty), and Support services. The system is built for UK convenience stores, connecting tills, products, payments, stock, reports, and customer data in one integrated ecosystem.
Differentiator
Problem solved
Functional benefit
Products and services
- MPOS Retail Core EPOS till software for UK convenience store retailers, handling sales transactions, stock, and store operations at the point of sale.
- MPOS Pay Integrated card payment processing module that lets the MPOS till take card payments through MHouse's payment stack.
- MPOS Delivery Multi-platform delivery aggregator that consolidates orders from third-party delivery platforms into the MPOS till and operations.
- MPOS Self-Service Self-service kiosk application enabling customer self-checkout or self-ordering inside the convenience store.
- MPOS Handheld Handheld terminal application for portable ordering, price checking, and queue-busting at the convenience store counter.
- MPOS ESELs Electronic shelf label system that digitally updates pricing and product information on store shelves from the MPOS backoffice.
- MPOS Backoffice Central backoffice management console used to monitor stores, manage products and pricing, and control EPOS hardware remotely.
- Cover (Premium hardware warranty & support subscription) Premium tier subscription providing extended hardware warranty and support cover for MPOS till hardware deployed in stores.
Quantifiable outcome
- 5% gross profit uplift
- +7 more outcomes
Companies that use MHouse
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles1 record
MHouse technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability5 records
Feature10 records
MHouse partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- Snappy ShoppercoreMPOS Delivery integrates with Snappy Shopper as one of the supported delivery platforms, allowing convenience stores to aggregate orders from Snappy Shopper alongside other delivery marketplaces into the unified MHouse delivery management dashboard.
- Just EatcoreMPOS Delivery integrates with Just Eat as one of the supported delivery platforms, enabling convenience stores to manage Just Eat orders through the MHouse system with consistent menu and pricing controls.
- Uber EatscoreMPOS Delivery integrates with Uber Eats as one of the supported delivery platforms, allowing convenience stores to aggregate Uber Eats orders into the unified delivery management dashboard with platform-specific pricing.
- DeliveroocoreMPOS Delivery integrates with Deliveroo as one of the supported delivery platforms, enabling convenience stores to manage Deliveroo orders through the MHouse system alongside other marketplace platforms.
- Major UK WholesalerscoreMHouse EPOS system includes multiple links to major UK wholesalers, providing convenience stores with integrated wholesaler connectivity for inventory management, ordering, and stock replenishment.
Scale indicators3 records
Recent moves6 records
MHouse competitors and assessment
Company assessmentBroad incumbents
- Square (Block): Square provides integrated POS hardware, software, and payments for small and mid-market merchants globally. It overlaps with MHouse on cloud POS and payment-processing offerings for small retailers.
- Revel Systems: Revel Systems provides iPad-based POS and business management for retail and hospitality, including convenience-oriented merchants — comparable to MHouse on integrated retail POS functionality.
- Toast: Toast is a major cloud-based POS and payments platform built for restaurants but extending into convenience and retail. It is a comparable platform in POS-plus-payments subscription economics.
- SumUp: SumUp offers POS software, card readers, and integrated payments to small merchants across Europe including the UK. It is a comparable provider in the SMB POS and payments space, though with a broader vertical mix.
- Lightspeed Retail: Lightspeed is an established omnichannel retail POS and payments platform with global scale. While broader than MHouse, it directly competes in retail EPOS and payments for multi-store merchants.
- Zettle (PayPal): PayPal-owned Zettle provides mobile POS, card readers, and integrated checkout software targeting small retailers and food merchants in Europe — overlapping with MHouse on payments and POS for SMBs.
Direct peers
- Khaos Control Solutions: Khaos Control provides EPOS solutions tailored to UK convenience stores and off-licences, including stock control, pricing, and back-office tools — directly competing with MHouse in the same vertical with overlapping feature sets.
- EPOS Now: EPOS Now is a UK-founded cloud POS provider targeting SMB retailers, hospitality, and convenience stores. It competes directly with MHouse on EPOS software, hardware bundles, and integrated payments for UK small retailers.
- ICR Touch: ICR Touch is a long-standing UK EPOS specialist serving convenience stores, hospitality, and retail with integrated till and back-office systems — directly comparable to MHouse in convenience-store POS focus and UK SMB market.
Regional players
- RDP Solutions (Loyverse partner): RDP Solutions is a UK-based EPOS reseller and integrator offering convenience-store POS systems, providing a regional alternative to MHouse with similar customer profiles in the UK independent retail channel.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
MHouse social profiles
Digital presenceMHouse financial estimates
Financial estimateRevenue estimate
Valuation estimate
MHouse leadership team
Management profileNumber of profiles
Profiles2 records
MHouse funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MHouse M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MHouse
What does MHouse do?
MHouse sells an integrated suite of EPOS (Electronic Point of Sale) hardware and software products targeted at UK convenience store retailers. Core offerings include the MPOS Retail till software, MPOS Pay card payment processing, MPOS Delivery aggregator for third-party delivery platforms, MPOS Self-Service kiosks, MPOS Handheld ordering terminals, MPOS ESEL electronic shelf labels, a Backoffice central management console, and a premium hardware-warranty/support subscription branded as Cover.
Is MHouse a public or private company?
MHouse is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MHouse founded?
MHouse was founded in 2009. It employs 11 to 50 people.
Where is MHouse based?
MHouse is headquartered in Motherwell, United Kingdom, in the Europe region.
How does MHouse make money?
Six revenue lines are on record. EPOS Software Licensing is the primary driver. The others are hardware Sales, support and Maintenance, payment Processing (MPOS Pay), premium Tier Subscription and delivery Platform Management.
Who are MHouse's main competitors?
Broad incumbents on record are Square (Block), Revel Systems, Toast, SumUp, Lightspeed Retail and Zettle (PayPal). Direct peers are Khaos Control Solutions, EPOS Now and ICR Touch. RDP Solutions (Loyverse partner) is listed as a regional player.
Does MHouse have an API?
No public API is recorded for MHouse.