Borderconnect
BorderConnect provides web-based ACE and ACI eManifest software that enables highway carriers to file electronic customs manifests with U.S. CBP and Canada CBSA, serving over 12,000 trucking and logistics customers across North America.
- Company typePrivate
- Founded2004
- HeadquartersWindsor, Canada
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Borderconnect does
BorderConnect, operated by Border Connect Inc., is a Windsor, Ontario-based software company founded in 2004 that provides electronic manifest (eManifest) submission and compliance tools for highway carriers and customs brokers moving commercial goods across the U.S.-Canada and U.S.-Mexico borders. Its core platform consists of web-based portals for filing ACE manifests with U.S. Customs and Border Protection (CBP) and ACI manifests with the Canada Border Services Agency (CBSA), with a public-facing eManifest Developer API for fleet management and third-party software integrations. The company has been one of the first entrants into ACI eManifest software following the 2011 CBSA mandate and responded to the 2007 ACE mandate with a fast-data-entry ACE portal, and the platform processes approximately 1.2 million shipments and 300,000 eManifests per month for over 12,000 customers.
The product portfolio extends beyond core eManifest filing to include the U.S. In-Bond Manager, QP In-Bond Filing add-on, RNS-PARS Tracking, Warehouse Arrival Certification Messaging (WACM) for Canadian sufferance warehouses, a free iOS/Android eManifest App for drivers, an optional Mail Client add-on with Google integration, and the BorderPrint eCommerce sub-brand for barcode labels and customs documents. AI/OCR capabilities for document processing and workflow automation are integrated through OpenAI, Anthropic, and Google Cloud as subprocessors. The business model is primarily recurring subscription software with a self-serve product-led growth motion, a 30-day free trial with no credit card required, complemented by a white-label channel that lets customs brokers and service providers resell the platform under their own branding (pioneered with Cole International and Bridgeview Customs Brokers in 2014), and supplemented by BorderPrint hardware/supply revenue. The company remains privately held and bootstrapped, with a team of approximately 20, and serves enterprise and SMB customers including JB Hunt, Knight Transportation, John Deere, Stellantis, Bison Transport, and Day & Ross.
Borderconnect firmographics
Firmographics- Name
- Borderconnect
- Legal name
- Border Connect Inc.
- Website
- https://borderconnect.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- BorderConnect provides web-based ACE and ACI eManifest software that enables highway carriers to file electronic customs manifests with U.S. CBP and Canada CBSA, serving over 12,000 trucking and logistics customers across North America.
- Ownership category
- akta.pro rank
Borderconnect industry classification
Industry- Product category
- Cross-Border Customs Compliance Software
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Customs Clearance & Border Trade Facilitation (BPAIADAF)
- akta.pro secondary industry
- Customs, Immigration & Border Processing Services (TLAHAEAF)
Keywords
Where Borderconnect is headquartered
LocationHeadquarters
- HQ city
- Windsor
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Borderconnect business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain
Revenue model
- Subscription Software (eManifest Portal): Monthly or annual subscription for eManifest software access. Includes ACE/ACI manifests, RNS tracking, In-Bond management, and support.
- White-Label/Service Provider Subscriptions: Service providers and customs brokers resell BorderConnect under their own brand with white-label portals.
- BorderPrint (Barcodes & Documents): Related eCommerce store for PARS/PAPS barcode labels, customs documents, driver trip envelopes, and border supplies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free 30-day trial |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
Borderconnect product offering
Product offeringCore offering
BorderConnect provides a web-based cross-border eManifest software platform that enables highway carriers, customs brokers, and logistics operators to create and submit electronic manifests (ACE for U.S. CBP and ACI for Canada CBSA) at least one hour before arriving at the border. The platform also includes in-bond shipment management, RNS-PARS tracking, warehouse arrival certification, a developer API, white-label portals for service providers, a mobile app for drivers, and a related eCommerce store (BorderPrint) for barcode labels and customs documents.
Product overview
BorderConnect is a software platform offering a comprehensive suite of cross-border eManifest solutions for highway carriers, customs brokers, and logistics professionals operating between Canada, the United States, and Mexico. The core platform consists of ACE eManifest for U.S. CBP filings and ACI eManifest for Canada CBSA filings, both enabling electronic pre-arrival manifest submission required at least one hour before border crossing. These are complemented by an eManifest API for third-party software integrations, and white-label portals for service providers. Supporting modules include U.S. In-Bond Manager and QP In-Bond Filing for in-bond shipment management, RNS-PARS Tracking for shipment release monitoring, and Warehouse Arrivals (WACM) for Canadian sufferance warehouses. The platform extends to a mobile eManifest App for iOS and Android, an optional Mail Client add-on with Google integration, BorderPrint for barcode label ordering, DIY Customs Consulting guides, professional Customs Consulting services, and 24/7 support. The platform processes approximately 1.2 million ACE and ACI eManifests monthly, serving over 12,000 customers.
Differentiator
Problem solved
Functional benefit
Products and services
- ACE eManifest Web-based portal for creating and submitting ACE (Automated Commercial Environment) electronic manifests to U.S. Customs and Border Protection (CBP). Allows highway carriers to file manifests at least one hour before arrival at the U.S. border, with PAPS shipment types for customs pre-clearance. Enables filing in as little as one minute.
- ACI eManifest Web-based portal for filing ACI (Advance Commercial Information) electronic manifests to Canada Border Services Agency (CBSA). Required for commercial goods entering Canada, with PARS shipment types for customs pre-clearance.
- eManifest Developer API Developer API enabling third-party software and fleet management systems to connect to BorderConnect for ACE and ACI eManifest data entry. Streamlines eManifest processing for software integrations.
- eManifest for Service Providers (White-Label) White-label eManifest portal for third-party service providers and customs brokers. Allows partners to offer eManifest services under their own branding while using BorderConnect's back-end infrastructure.
- U.S. In-Bond Manager Software for tracking, arriving, and exporting U.S. in-bond shipments. Helps highway carriers gain visibility with in-bonds and stay compliant with CBP. Can automatically close in-bond shipments when linked to an ACI eManifest.
- QP In-Bond Filing Electronic filing of U.S. In-Bonds with CBP, designed for highway carriers, air carriers, marine carriers, and customs brokers. Enables electronic transmission of QP In-Bonds to CBP for faster customs processing.
- RNS-PARS Tracking Release Notification System (RNS) for PARS tracking. Provides up-to-the-minute info on PARS shipments. Allows printing proof of release documents and monitoring when PARS shipments have cleared the border or arrived at a Sufferance Warehouse.
- Warehouse Arrivals (WACM) Warehouse Arrival Certification Message (WACM) software for Canadian sufferance warehouses to arrive shipments destined to their warehouse. Sends arrival messages to CBSA and receives responses in as little as one minute.
- eManifest App (iOS/Android) Mobile application for iOS and Android designed for drivers and fleet managers. Allows sending and tracking ACE or ACI eManifests with real-time updates, tracking, and ability to email or fax barcoded lead sheets. Free to use for BorderConnect customers.
- BorderPrint Online eCommerce store for ordering cross-border barcode labels (PARS, PAPS, A49), lead sheets, customs documents, driver trip envelopes, and border decals. Products shipped directly to carriers and service providers.
Companies that use Borderconnect
Customer profileNamed customers19 records
Segments3 records
Ideal customer profiles3 records
Borderconnect technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability7 records
Feature8 records
Borderconnect partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- Cole InternationalcoreFirst third-party service provider to have their own white-label eManifest portal, designed to match their branding and color theme while using BorderConnect's back-end eManifest software.
- Bridgeview Customs BrokerscoreFirst third-party service provider to have their own white-label eManifest portal, designed to match their branding and color theme while using BorderConnect's back-end eManifest software.
- Stripe, Inc.corePrimary payment processor for subscription billing and invoice payments. Handles payment-card and bank-account data through PCI DSS-compliant payment forms. BorderConnect retains only tokenized references.
- RingCentral, Inc.corePrimary cloud telephony provider for toll-free support line (1-800-596-5176). Handles call recordings and metadata for quality assurance and training.
- Zoho Corporation Pvt. Ltd. (Zoho SalesIQ)corePrimary live chat provider for in-product and website chat support. Hosts chat transcripts, visitor identifiers, and session metadata.
- OpenAIcoreAI service provider for processing Customer Data to deliver AI features including OCR, field extraction, classification, and workflow automation.
- AnthropiccoreAI service provider for processing Customer Data to deliver AI features including field extraction, classification, and automation.
- GooglecoreGoogle Cloud and Google APIs used for AI/OCR features and optional Mail Client integration. Subject to Google API Services User Data Policy Limited Use requirements.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Borderconnect competitors and assessment
Company assessmentOthers
- Cole International: Cole International is a Canadian customs broker and BorderConnect's first white-label partner (since March 2014). It is comparable to BorderConnect because it operates in the same cross-border customs ecosystem and is both a customer and channel partner.
- Bridgeview Customs Brokers: Bridgeview is a Canadian customs broker and BorderConnect's first white-label partner (since March 2014). It is comparable to BorderConnect because it operates in the same cross-border customs ecosystem and resells BorderConnect under its own branding.
Emerging players
- Flexport: Flexport is a digital freight forwarder with customs brokerage capabilities. It is comparable to BorderConnect because both operate technology-led customs/trade compliance offerings, though Flexport operates at much larger scale and broader scope.
- KlearNow: KlearNow provides AI-driven customs digitization software for importers and brokers. It is comparable to BorderConnect because both use modern technology to streamline customs filing workflows, though KlearNow is more focused on the ocean/import side rather than highway-carrier eManifests.
- MercuryGate: MercuryGate is a transportation management system (TMS) provider that may interface with or compete against eManifest workflows. It is comparable to BorderConnect because TMS platforms increasingly integrate or overlap with border-crossing compliance software.
Broad incumbents
- Livingston International: Livingston is one of Canada's largest customs brokers. It is comparable to BorderConnect because customs brokers rely on eManifest software for cross-border filing, and some customs brokers are also customers or white-label partners of BorderConnect.
- Crane Worldwide Logistics: Crane Worldwide is a global logistics provider with customs brokerage capabilities. It is comparable to BorderConnect because it operates in the cross-border customs ecosystem as both a potential customer of eManifest software and an indirect competitor for compliance-related services.
- Descartes Systems Group: Descartes is a major trade compliance and logistics technology provider with a customs-focused product portfolio. It is comparable to BorderConnect because both serve cross-border compliance needs for carriers and customs brokers, but Descartes operates at a much broader scale and across multiple adjacent verticals.
- E2open: E2open offers a global trade compliance and supply chain platform. It is comparable to BorderConnect because it addresses customs and regulatory compliance for shippers and logistics providers, but it addresses a much broader enterprise market with a wider product suite.
Regional players
- Farrow: Farrow is a North American customs broker focused on cross-border trade. It is comparable to BorderConnect because it operates in the same cross-border customs ecosystem and is a potential customer or channel partner for eManifest software.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Borderconnect social profiles
Digital presenceBorderconnect financial estimates
Financial estimateRevenue estimate
Valuation estimate
Borderconnect leadership team
Management profileNumber of profiles
Profiles12 records
Borderconnect subsidiaries and ownership
Company hierarchySubsidiaries1 record
Borderconnect funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Borderconnect M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Borderconnect
What does Borderconnect do?
BorderConnect provides a web-based cross-border eManifest software platform that enables highway carriers, customs brokers, and logistics operators to create and submit electronic manifests (ACE for U.S. CBP and ACI for Canada CBSA) at least one hour before arriving at the border. The platform also includes in-bond shipment management, RNS-PARS tracking, warehouse arrival certification, a developer API, white-label portals for service providers, a mobile app for drivers, and a related eCommerce store (BorderPrint) for barcode labels and customs documents.
Is Borderconnect a public or private company?
Borderconnect is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Borderconnect founded?
Borderconnect was founded in 2004. It employs 11 to 50 people.
Where is Borderconnect based?
Borderconnect is headquartered in Windsor, Canada, in the North America region.
How does Borderconnect make money?
Three revenue lines are on record. Subscription Software (eManifest Portal) is the primary driver. The others are white-Label/Service Provider Subscriptions and borderPrint (Barcodes & Documents).
Who are Borderconnect's main competitors?
Others on record are Cole International and Bridgeview Customs Brokers. Emerging players are Flexport, KlearNow and MercuryGate. Broad incumbents are Livingston International, Crane Worldwide Logistics, Descartes Systems Group and E2open. Farrow is listed as a regional player.
Does Borderconnect have an API?
Yes. BorderConnect offers an eManifest Developer API that enables third-party software and fleet management systems to connect to BorderConnect for ACE and ACI eManifest data entry. The API allows fleet management and other business software to connect to BorderConnect, streamlining eManifest data entry for ACE and ACI manifests. Developer documentation is at borderconnect.com/emanifest-api/index.htm.
What industry is Borderconnect in?
Borderconnect's product category is Cross-Border Customs Compliance Software. Its primary akta.pro industry code is BPAIADAF, Customs Clearance & Border Trade Facilitation, with a secondary code of TLAHAEAF, Customs, Immigration & Border Processing Services. Its SIC code is 4731.