Lamster

What Lamster does

Lamster (legal entity: Lamster SAS) is a French SaaS company that provides HR management software purpose-built for the HCR sector (hôtellerie, cafés, restaurants). Founded in 2017 in Besançon by Valentin Lamielle, the platform centralizes the full employee lifecycle for hotels and restaurants: onboarding (DPAE, RUP), contract generation, interactive scheduling, absence and leave tracking, counters and HR statistics, electronic signature, employee digital vaults, and export of payroll variables to major payroll software (Silaexpert, Inexpaie, Cegid, SPV, Fiducial) and to payroll specialist cabinets such as SO.GE.S and Acom Expertise. Technology is a Symfony/PHP SaaS application with MySQL/Doctrine ORM, multi-region deployments (Metropolitan France, French Caribbean, French Polynesia), Stimulus/Materialize front-end, two-factor authentication, and eIDAS-compliant electronic signatures through Yousign.

The company makes money primarily through annual SaaS subscriptions priced on a quote basis, supplemented by optional paid training (professional services) and hardware sales (badge readers and related equipment). Three published pricing tiers exist: a custom-quote full HR suite, a €500/month Groupement d'employeurs membership for shared-employment administrative relief, and Flexcrew recruitment starting at €100/month. Lamster distributes through direct sales (demo-request driven), inside sales, and a channel partner network including Accor Hotels, Louvre Hôtels Group, and UMIH. As of 2024, the Lamster product line (HR), Flexcrew (recruitment), Flexbed (accommodation), Pilboard (contracts), and Inara (maintenance) were consolidated under the unified Neolam suite brand. The company has 1–10 employees, share capital of €295,810, and no disclosed external funding, remaining a privately held, founder-controlled French PME.

Name

Lamster

Legal name

Lamster SAS

Website

https://lamster.fr

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Lamster is a French SaaS company offering HR management software — covering onboarding, scheduling, payroll export, and document archiving — purpose-built for the French hôtellerie, cafés, and restaurants (HCR) sector.

Ownership category

akta.pro rank

Product category

Hospitality HR Software

NAICS

Professional Employer Organizations (561330)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Human Capital Management (HCM) & Payroll Platforms (HDAEAEAJ)

akta.pro secondary industries

Payroll Software & Payroll-as-a-Service (SaaS) (BPACAIAB), Gig / On-Demand Generalist Staffing Platforms (BPACACAK)

Keywords

• Hospitality HR software
• Hotel employee management
• Payroll data export
• Shift scheduling software
• Staff onboarding automation

Headquarters

HQ city

Besançon

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription: Annual subscription model for access to the Lamster HR software platform. Minimum 1-year contract with tacit annual renewal. Pricing includes dashboard, document generation, scheduling, and secure archiving. Electronic signature and personnel register available as add-on options.
2. Professional Services (Formation): Optional paid training sessions delivered on-site or remotely. Cancellation fees apply for late cancellations.
3. Hardware Sales: Physical equipment (badge readers, etc.) sold to clients for use with the application. Sold with reserve of ownership until full payment.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Lamster is a cloud-based HR management SaaS platform dedicated to the French HCR (hôtellerie, cafés, restaurants) sector. It centralizes employee onboarding (DPAE/RUP, contracts), interactive scheduling with modulation and mensualisation, absence and leave tracking, payroll variable data export to leading French payroll software, secure digital document vault with RGPD-compliant archiving, and electronic signatures (Yousign, eIDAS-compliant). The platform supports multi-site hotel groups and is offered alongside the Neolam suite (Flexcrew recruitment, Flexbed accommodation, Pilboard contracts, Inara maintenance).

Product overview

Lamster is a cloud-based (SaaS) HR management platform designed for the French HCR sector (hôtellerie, café, restauration). It operates as a modular suite built around a core Lamster RH platform, supplemented by specialized modules for recruitment (Flexcrew), accommodation (Flexbed), contract management (Pilboard), and maintenance (Inara) — all now consolidated under the Neolam umbrella. The core Lamster platform provides end-to-end HR functionality including employee onboarding with DPAE and digital contracts, interactive scheduling, real-time event management, absence and leave tracking, counters and HR analytics, digital document vault, payroll variable data export, electronic signature, and multi-site management. The platform is accessible via chr.lamster.fr (metropolitan France), 4chr.lamster.fr (Caribbean), and 10chr.lamster.fr (French Polynesia), with all data hosted in France.

Differentiator

Problem solved

Functional benefit

Brands

• Neolam: Parent software suite brand encompassing all HCR software solutions (Lamster, Flexcrew, Flexbed, Pilboard, Inara). Neolam is the unified entity behind all five product offerings.

Products and services

• Lamster RH Cloud-based HR management SaaS platform for hotel, café, and restaurant (HCR) professionals in France and French overseas territories. Covers the full employee lifecycle from onboarding (DPAE/RUP, contracts) through scheduling, absence management, document generation, digital vault, payroll variable data export, electronic signatures, and multi-site management.
• Flexcrew Dedicated recruitment platform for the hospitality and restaurant sector, enabling unlimited job postings, qualified talent sourcing, pipeline management, and candidate activity scheduling; starting from 100€ HT/month.
• Flexbed Team accommodation management module for housing scheduling and operations, integrated within the Neolam software suite.
• Pilboard Contract and expenditure management module providing expiry tracking and cost control for vendor and supplier agreements, within the Neolam suite.
• Inara Maintenance and operations management module enabling work order and intervention tracking, within the Neolam suite.
• Neolam Suite Unified software suite encompassing Lamster RH (HR), Flexcrew (recruitment), Flexbed (accommodation), Pilboard (contracts), and Inara (maintenance) — all integrated under the Neolam umbrella for French HCR professionals.
• Lamster Electronic Signature (Yousign integration) eIDAS-compliant electronic signature capability, integrated into Lamster's HR document generation and employee digital vault, enabling legally binding digital signatures on contracts and HR documents.

Quantifiable outcome

• Full dematerialization achieved for clients moving from paper-based HR to nearly paperless operations
• +1 more outcomes

Named customers13 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• YousigncoreTechnology or Integration · 1 January 2021Partnership for eIDAS-compliant electronic signature. Yousign provides legally binding digital signature certification with timestamps, seals, and electronic signatures conforming to French and European regulations.
• SO.GE.S (Cabinet SO.GE.S)coreStrategic or Co-development Partner · 1 January 2018Historic partnership since 2018 with a payroll expert cabinet specializing in the HCR sector. Provides clients with payroll and social law experts for complete, compliant management. National network of agencies.
• Acom Expertise (Acom HCR)coreTechnology or IntegrationPayroll partnership for automatic transfer of payroll variables from Lamster to Acom Expertise accounting offices. Handles worked hours, absences, bonuses, and advances.
• DipeeominorOthersExternalized Data Protection Officer (DPO). Certified compliant privacy policy. SIRET: 897 692 315 00012.
• Accor HotelscoreChannel Partner/ Reseller/ DistributorMajor hotel group partner. Lamster serves multiple Accor brands including Mercure, MGallery, Ibis, Novotel, and others.
• Louvre Hôtels GroupcoreChannel Partner/ Reseller/ DistributorMajor hotel group partner. Serves Louvre Hôtels Group brands including Kyriad, Campanile, and others.
• UMIH (Union des Métiers et des Industries de l'Hôtellerie)coreStrategic or Co-development PartnerOfficial partner of UMIH, the main French hotel and restaurant industry union.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• PayFit: Leading French HR and payroll SaaS platform for SMBs across multiple verticals. Comparable on business model (SaaS HR/payroll, self-serve onboarding, payroll automation) but operates at much greater scale and without HCR specialization.
• Nibelis: French HR and payroll SaaS provider serving SMB and mid-market. Comparable on payroll-software-as-a-service model with API integrations, though Nibelis operates across all verticals rather than HCR.
• 7shifts: Restaurant employee scheduling and HR platform serving hospitality operators in North America and beyond. Comparable as a vertical HR/scheduling SaaS for restaurants and hotels, though not French-specific.
• Eurécia: French HR SaaS suite covering time management, absences, payroll preparation, and talent. Comparable as a French SMB-focused HR SaaS with overlapping modules (scheduling, absences, document management) and similar mid-market target customers.
• Planday: Workforce management and HR platform with strong focus on hospitality and shift-based industries. Comparable on scheduling, time tracking, and HR for hospitality operators, though Planday is stronger in Northern Europe and lacks Lamster's HCR-specific payroll variables.
• Silae: French cloud-based payroll and HR SaaS platform serving SMBs and mid-market companies. Directly comparable to Lamster as a French payroll SaaS competitor with integrations to accounting firms, though Silae is not HCR-specialized.
• Combo (formerly Cegid Loop): French payroll and HR platform targeted at SMBs. Comparable as a payroll-data export driven SaaS serving similar SMB HR managers, though Combo serves general SMBs rather than HCR specialists.

Broad incumbents

• ADP: Global payroll and HCM giant with French operations (ADP France). Overlaps with Lamster on payroll automation and HR data management but serves enterprises across all verticals at massive scale.
• Sage: Global provider of HR and payroll solutions (Sage HR, Sage Paie) with strong French market presence. Comparable as an HR/payroll SaaS for SMBs but broader in scope without HCR specialization.

Regional players

• Sequoiasoft: French software vendor providing PMS and hotel-management software to French hospitality operators. Comparable as a France-based vertical software provider serving hotels, with overlapping distribution relationships with hotel groups.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/lamster-rh
• Instagraminstagram.com/lamster.rh
• Xx.com/lamster_rh

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lamster