SINGU
SINGU (Velis RET Sp. z o.o.) provides AI-powered CAFM and CMMS software for commercial real estate and industrial facility management, serving 1,800+ enterprise clients across 40+ markets with property operations, maintenance, and ESG compliance tools.
- Company typePrivate
- Founded2009
- HeadquartersKraków, Poland
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What SINGU does
SINGU, the commercial brand of Velis RET Sp. z o.o., is a Kraków-headquartered enterprise software company that provides AI-powered Computer-Aided Facility Management (CAFM) and Computerized Maintenance Management System (CMMS) solutions. Founded in 2009, the company serves commercial real estate operators, retail chains, logistics operators, and industrial facility owners across more than 40 markets. The platform manages over 250 million square meters of property and supports more than 135,000 users across approximately 1,800 enterprise clients.
The core product is a multi-tenant SaaS platform that digitizes facility operations workflows including maintenance management, asset tracking, space management, lease administration, and ESG reporting. The platform is built on a modular architecture and has been extended through several acquisitions. Since 2023, SINGU has layered an AI capability stack onto the platform, including AI Report Reader, AI Copilot, AI Equipment Capture, and IoT-based predictive maintenance. The platform is ISO 27001:2013 certified for information security, which is a relevant procurement requirement in enterprise CRE.
SINGU operates an enterprise B2B SaaS model with quote-based pricing tied to scope, number of sites, and modules deployed. Customer acquisition is enterprise-direct, anchored on multi-year contracts and implementation services. The group, including QRmaint acquired in 2026, reports approximately PLN 150 million in ARR and employs roughly 250 staff. The company is consolidating neighboring facility-management software brands under a multi-brand platform strategy that includes Micad (UK), net-haus (DACH), QRmaint (industrial CMMS), and Synbiotix (healthcare), with K1 Investment Management providing institutional capital backing.
SINGU firmographics
Firmographics- Name
- SINGU
- Legal name
- Velis RET Sp. z o.o.
- Website
- https://singu.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- SINGU (Velis RET Sp. z o.o.) provides AI-powered CAFM and CMMS software for commercial real estate and industrial facility management, serving 1,800+ enterprise clients across 40+ markets with property operations, maintenance, and ESG compliance tools.
- Ownership category
- akta.pro rank
SINGU industry classification
Industry- Product category
- Facility Management Software (CAFM/CMMS)
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Asset & Maintenance Management (EAM/CMMS) Platforms (HDAEAEAM)
- akta.pro secondary industries
- Asset & Space Management Services (CMMS/Asset Tagging/Space Planning/Moves-Adds-Changes) (IMAIAAAL), Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)
Keywords
Where SINGU is headquartered
LocationHeadquarters
- HQ city
- Kraków
- HQ country
- Poland
- HQ region
- Europe
Offices8 records
Markets served
SINGU business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription (CAFM/CMMS Platform): Subscription-based recurring revenue from AI-powered CAFM/CMMS platform for building operations management. Supports work orders, preventive maintenance, asset management, ESG reporting across commercial real estate portfolios.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise platform pricing - quote-based |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels9 records
SINGU product offering
Product offeringCore offering
SINGU sells an AI-powered CAFM/CMMS software platform for commercial real estate teams to manage work orders, preventive maintenance, equipment, inspections, tenant operations, ESG reporting, vendor management, and compliance across building portfolios. The platform is delivered as a subscription and complemented by expert implementation services (6-24 month deployments) and a family of acquired brands (QRmaint, Micad, net-haus, Synbiotix) extending the offering into industrial maintenance, UK property management, German facilities management, and healthcare compliance.
Product overview
SINGU is a pan-European AI-powered CAFM and CMMS platform for real estate operations, bringing maintenance, asset, and ESG management into one AI-enhanced system. The platform integrates a comprehensive set of modules organized across Building Operations (Work Orders, Preventive Maintenance, Equipment Management, Inventory Management, Property Audits), Tenant Operations (Tenant Experience), Portfolio Management (Property Intelligence, Project Tracker, Reporting and Data Analytics), Operational ESG (ESG Reporting, Utility Data Collection), and External Services (Vendor Management, Bid Management, Compliance), all unified under the SINGU AI layer. SINGU serves logistics, retail, healthcare, and commercial portfolios across 40+ markets, supporting over 135,000 users and 1,800 enterprise clients managing more than 250 million square meters. The platform is complemented by subsidiary brands including Micad by SINGU, net-haus by SINGU, Synbiotix by SINGU (healthcare compliance), and QRmaint by SINGU (mobile-first industrial CMMS), each retaining local expertise while contributing to a unified paneuropean platform.
Differentiator
Problem solved
Functional benefit
Products and services
- SINGU CAFM/CMMS Platform AI-powered SaaS platform combining CAFM and CMMS functionality for commercial real estate operators, covering work orders, preventive maintenance, equipment management, property audits/inspections, tenant experience, project tracker, property intelligence, reporting and analytics, ESG reporting, utility data collection, vendor management, bid management, and compliance. Built on 15 years of operational data and designed for enterprise portfolios with REST API, Active Directory, BIM, IoT/NFC integration.
- QRmaint by SINGU Mobile-first CMMS software used by 700+ organizations for maintenance of machinery, production lines, and shop-floor assets. Brought into the SINGU group via acquisition to extend the platform from building envelopes to industrial assets inside facilities.
- Micad by SINGU UK property management software providing space, asset, and compliance management solutions for commercial real estate portfolios.
- net-haus by SINGU German property management software with 25+ years of experience and over 600 customers, now fully integrated into the SINGU platform.
- Synbiotix by SINGU UK healthcare facilities and compliance software widely used in the healthcare sector, integrated into the SINGU platform.
Quantifiable outcome
- 40% faster ticket resolution time compared to traditional paper-based systems
- +4 more outcomes
Companies that use SINGU
Customer profileNamed customers5 records
Segments9 records
Ideal customer profiles3 records
SINGU technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability8 records
Feature5 records
SINGU partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core, secondary and minor.
- QRmaint by SINGUcoreQRmaint operates as QRmaint by SINGU following acquisition, continuing under its own brand with no change to customers' tools or support. Its multi-language mobile app joins a Group operating across 40 countries.
- QRmaintcoreSINGU acquired QRmaint, a mobile-first CMMS software provider managing maintenance for over 700 organizations. QRmaint brings mission-critical maintenance capabilities for machinery, production lines, and shop-floor assets, extending SINGU from building envelope to industrial assets inside.
- Micad by SINGUcoreUK property management software provider acquired in 2025 by K1 and combined with SINGU. Leading provider of space, asset, and compliance management solutions. Serves over 100,000 buildings across 35 countries.
- net-haus by SINGUsecondaryGerman facilities management software provider acquired in 2025 with 25+ years experience and over 600 customers, fully integrated into SINGU platform.
- Synbiotix by SINGUsecondaryUK facilities and compliance software provider acquired in 2026, widely used in healthcare sector.
- LogicorminorSINGU participated in Race'n'Raise charity cycling event together with Logicor team and partners, raising 32,000 PLN for Horizons scholarship program supporting education of underprivileged students.
Scale indicators11 records
Recent moves8 records
Expansion highlights6 records
SINGU competitors and assessment
Company assessmentDirect peers
- FM:Systems: CAFM/IWMS platform focused on workplace, facility, and real estate management for enterprise customers. Directly overlaps with SINGU's portfolio, space, and asset management offerings.
- Planon: Direct CAFM/IWMS competitor serving large commercial real estate and FM service providers globally. Competes head-to-head with SINGU in building operations, maintenance, and asset management for enterprise portfolios.
- UpKeep: CMMS and asset operations management platform targeting maintenance teams across facilities and industrial settings. Comparable in core CMMS functionality and emerging AI features to SINGU.
- iOFFICE: Workplace and facility management software combining IWMS, space management, and maintenance modules. Closely comparable to SINGU in serving commercial real estate operators with integrated digital tools.
- MaintainX: Mobile-first CMMS platform for maintenance and operations teams, with growing AI capabilities. Closely comparable to SINGU's work order, preventive maintenance, and asset management modules, particularly for industrial and facility use cases post-QRmaint.
- Archibus (AVAAP): Enterprise IWMS/CAFM platform for facility, real estate, and infrastructure management. Competes with SINGU in the same enterprise CRE operations segment with comparable modules.
Broad incumbents
- MRI Software: Real estate software suite covering property management, facilities, and accounting. Overlaps with SINGU's commercial real estate operations modules as part of a wider CRE-focused product portfolio.
- ServiceNow (Field Service Management): Large IT/enterprise platform with FSM capabilities used by facilities teams. Competes with SINGU's work order, asset, and vendor management via a broader workflow automation suite aimed at enterprise IT and operations leaders.
- IBM Maximo: Enterprise-grade EAM platform used for asset and maintenance management across industrial and facilities operations. Overlaps with SINGU's CMMS and asset management modules but serves a much broader industrial base.
- SAP S/4HANA Plant Maintenance: ERP-embedded maintenance and asset management module from a global enterprise software leader. Competes with SINGU's CMMS/EAM capabilities as part of much broader enterprise software deployments.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
SINGU social profiles
Digital presenceSINGU compliance and trust
Trust signalCompliance1 record
SINGU financial estimates
Financial estimateRevenue estimate
Valuation estimate
SINGU leadership team
Management profileNumber of profiles
Profiles10 records
SINGU subsidiaries and ownership
Company hierarchySubsidiaries5 records
SINGU funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SINGU M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SINGU
What does SINGU do?
SINGU sells an AI-powered CAFM/CMMS software platform for commercial real estate teams to manage work orders, preventive maintenance, equipment, inspections, tenant operations, ESG reporting, vendor management, and compliance across building portfolios. The platform is delivered as a subscription and complemented by expert implementation services (6-24 month deployments) and a family of acquired brands (QRmaint, Micad, net-haus, Synbiotix) extending the offering into industrial maintenance, UK property management, German facilities management, and healthcare compliance.
Is SINGU a public or private company?
SINGU is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SINGU founded?
SINGU was founded in 2009. It employs 101 to 250 people.
Where is SINGU based?
SINGU is headquartered in Kraków, Poland, in the Europe region.
How does SINGU make money?
One revenue line is on record: saaS Subscription (CAFM/CMMS Platform).
Who are SINGU's main competitors?
Direct peers on record are FM:Systems, Planon, UpKeep, iOFFICE, MaintainX and Archibus (AVAAP). Broad incumbents are MRI Software, ServiceNow (Field Service Management), IBM Maximo and SAP S/4HANA Plant Maintenance.
Does SINGU have an API?
Yes. SINGU provides an open REST API architecture that enables rapid integration with existing systems, including ERP platforms. The API facilitates seamless communication and functionality across the customer's technology stack. Additional details such as authentication method, rate limits, versioning, or sandbox availability are not specified in the accessible sources.
What industry is SINGU in?
SINGU's product category is Facility Management Software (CAFM/CMMS). Its primary akta.pro industry code is HDAEAEAM, Asset & Maintenance Management (EAM/CMMS) Platforms, with a secondary code of IMAIAAAL, Asset & Space Management Services (CMMS/Asset Tagging/Space Planning/Moves-Adds-Changes). Its NAICS code is 513210 and its SIC code is 7372.