EXIT-sozial

What EXIT-sozial does

EXIT-sozial is a non-profit association (Verein) headquartered in Linz, Upper Austria, founded in 1981 to deliver psychosocial services across the province. The organization operates three regional departments covering the Innviertel, the Linz/Wels/Urfahr area, and additional Upper Austrian districts, providing counseling, crisis intervention, residential housing, women's protective housing, and specialized forensic aftercare (forensische Nachsorge). Its service portfolio includes 40+ residential places for individuals in psychosocial crisis and 12 dedicated places in women's housing, alongside outpatient counseling points staffed by psychologists, social workers, and social pedagogues.

The underlying technology is service-delivery rather than software-based: clinical methods, multidisciplinary staffing models, and statutory compliance frameworks for public-mandated psychosocial care. No proprietary platform, digital product, or technology architecture is described in the available material; the organization's "product" is structured human intervention delivered under accredited programs.

Revenue mechanics operate on a non-profit funding stack dominated by public subsidies from the Province of Upper Austria, supplemented by donations and membership fees. There is no commercial pricing model, transactional revenue, or fee-for-service structure of meaningful scale. The customer base is comprised of individuals in psychosocial crisis, women experiencing domestic violence, persons in forensic aftercare, and broader community members seeking counseling — with the Province of Upper Austria functioning as the de facto institutional payor. Governance is exercised through an executive board (Vorstand), managing directors (Geschäftsführung), and departmental leadership across the three regional departments.

Name

EXIT-sozial

Legal name

EXIT-sozial - Verein für psychosoziale Dienste

Website

https://exitsozial.at

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

1–10 employees

Short description

EXIT-sozial is a non-profit association founded in 1981 in Linz, Upper Austria, providing psychosocial counseling, crisis intervention, residential housing, women's protective housing, and forensic aftercare across three regional departments in the province.

Ownership category

akta.pro rank

Product category

Mental Health and Psychosocial Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Other Individual and Family Services (624190), Other Ambulatory Health Care Services (6219)

SIC

Services-Social Services (8300), Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGACAD)

akta.pro secondary industries

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Crisis Stabilization Units & Psychiatric Emergency Services (HLAFACAH)

Keywords

• Psychosocial services
• Crisis intervention
• Mental health support
• Psychiatric aftercare
• Supported housing

Headquarters

HQ city

Linz

HQ country

Austria

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Marketing or Sales

Revenue model

1. Public Funding and Subsidies: Primary revenue stream from government funding. The organization receives financing from Soziales Oberösterreich, Österreichische Gesundheitskasse, Bundesministerium für Justiz, and Sozialversicherung. The Wohnen Maßnahmenvollzug (Forensic Aftercare Housing) specifically is financed by the Federal Ministry of Justice.
2. Donations and Sponsorships: The organization accepts donations from individuals and corporate sponsors (Licht ins Dunkel, HYPO Oberösterreich, Linz AG, etc.). Donations are used to fund services not covered by public subsidies. Special donation designations can be made for specific programs like Hilfe für Gewaltopfer.
3. Membership Fees: Annual membership fees of €25 for regular members and €5 for affected persons (Betroffene). Members participate in the general assembly and support the organization's mission.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

EXIT-sozial is a non-profit association that delivers free, anonymous psychosocial services for individuals with mental health and social difficulties in Upper Austria. Its core offerings span 24/7 crisis intervention (hotline and crisis room), psychosocial counseling centers, outpatient psychiatric care, a continuum of supported housing including forensic aftercare, peer counseling, the Hearing Voices network, self-help and therapeutic groups, and capability-oriented activity programs. All services are publicly funded and provided at no cost to clients.

Product overview

EXIT-sozial is a nonprofit association for psychosocial services (Verein für psychosoziale Dienste) founded in 1981 in Linz, Upper Austria. The organization operates as a single integrated social services provider rather than a platform-based product. It offers a comprehensive portfolio of interconnected psychosocial services organized around core offerings including: psychosocial counseling centers (Psychosoziale Beratungsstellen) in three locations; crisis intervention through the Krisenzimmer (24-hour crisis room) and Krisenhilfe OÖ hotline; the Sozialpsychiatrische Ambulanz outpatient clinic; supervised housing options ranging from independent living with mobile support to intensive residential care including specialized forensic aftercare (Maßnahmenvollzug); peer counseling and the Stimmehören network; and various therapeutic groups and self-help offerings. Auxiliary services include a seminar room for rent, a free shop (Kost-Nix-Laden), capability-oriented activities (AKTIV), and volunteer coordination. All services are provided anonymously and free of charge, guided by the principle 'Freiheit heilt' (Freedom heals). The organization is funded by public sources including the Federal Ministry of Justice, Upper Austria Social Affairs, and health insurance providers.

Differentiator

Problem solved

Functional benefit

Products and services

• Psychosoziale Beratungsstellen (Psychosocial Counseling Centers) Psychosocial counseling centers providing information, counseling, accompaniment, and psychotherapy services for individuals, couples, families, and relatives at locations in Linz, Bad Leonfelden, and Eferding. Services are free and anonymous.
• Krisenhilfe OÖ (Upper Austrian Crisis Hotline) Round-the-clock telephone crisis intervention hotline (0732/2177) providing rapid professional help and support for psychological crises across all of Upper Austria. EXIT-sozial is one of five consortium partner organizations (alongside pro mente OÖ, Rotes Kreuz OÖ, Telefonseelsorge OÖ, and Notfallseelsorge).
• Krisenzimmer (Crisis Room) Stationary 24-hour crisis intervention facility in Linz offering crisis management plans, around-the-clock care, and support for people in psychological crises for stays of up to 14 days. Unbureaucratic admission with voluntary participation.
• Sozialpsychiatrische Ambulanz (Social-Psychiatric Outpatient Clinic) Outpatient psychiatric clinic offering medical and psychotherapeutic support including specialist examinations, psychiatric nursing care, crisis intervention, individual and group psychotherapy, and clinical-psychological diagnostics.
• Betreute Wohngemeinschaften (Supervised Shared Living) Supervised shared living arrangements offering 40 residential places in Linz, with psychosocial counseling and support for daily living, crisis prevention, and accompaniment for people with psychosocial support needs.
• Franco Basaglia Haus Transitional residential home in Alt-Urfahr (Linz) offering support for people who have experienced psychiatric crises or hospitalization, with stays of up to 7 months.
• Mobile Betreuung (Mobile Support) Mobile support service for people with psychosocial support needs who want to live independently in their own homes, promoting independence and stabilization through regular visits.
• Wohnhof Katzbach Residential community with garden on the outskirts of Linz-Urfahr offering semi- and fully-supervised living in 7 shared apartments with 3-4 persons each, in a traditional farmhouse setting.
• FRAUEN_WG (Women's Forensic Aftercare Housing) Specialized women's shared living facility in Linz city center providing intensive around-the-clock support for women in forensic psychiatric aftercare, with 12 intensive and 4 semi-supervised places. Funded by the Federal Ministry of Justice.
• GEM_MA (Gemeinschaft Maßnahmenvollzug) Standard and intensive supervised shared living for men and women in forensic psychiatric aftercare, with the upper floor reserved for women. Funded by the Federal Ministry of Justice.
• Peer-Beratung (Peer Counseling) Peer counseling service where peer consultants with personal experience of mental health challenges provide support and share knowledge, offered free and anonymously.
• Netzwerk Stimmenhören / Intervoice OÖ (Hearing Voices Network) Network for voice hearers offering counseling, training, and specialist events for relatives and professionals, advocating for people who hear voices and connected to the international Intervoice movement.
• Trialog Discussion forum bringing together people with mental health issues, their relatives, and mental health professionals for dialogue on equal footing, held at Wissensturm Linz.
• Psychosoziale Treffpunkte (Psychosocial Meeting Points) Psychosocial meeting points in Linz, Bad Leonfelden, and Eferding offering café settings for leisure, communication, and social contacts, with workshops and supported excursions.
• AKTIV - Fähigkeitsorientierte Aktivität (Capability-Oriented Activity) Capability-oriented activity program offering valuable employment and skill development for people with psychosocial support needs through workshops (laundry, office, garden) and integrative employment at external workplaces.
• SeViE - Sexualität, Vielfalt & Empowerment Sexuality counseling and empowerment project providing advice, education, and information about sexuality, relationships, and sexual diversity for clients and relatives.
• Hilfe für Gewaltopfer (Support for Violence Victims) Psychotherapy services for victims of physical, sexual, and psychological violence, including crime victim compensation support for various violent offenses.
• Hilfe nach Arbeitsunfall (Post-Work-Accident Support) Crisis counseling and psychotherapy service (up to 10 free sessions) for victims or witnesses of work accidents, funded by AUVA.
• Messies - Pathologisches Horten (Pathological Hoarding Support) Support services for pathological hoarding including self-help groups, individual counseling, housing assistance programs, training, and supervision for professionals.
• Gruppenangebote (Group Offerings) Various therapeutic and support groups including psychotherapy groups, light therapy, open encounter groups, self-help groups (voice hearing, hoarding, smoking cessation, mourning), and family support groups.

Quantifiable outcome

• Free and anonymous services to all clients regardless of ability to pay

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered moderate and core.

• Intervoice International / Marius Romme FoundationmoderateStrategic or Co-development Partner · 1 January 1992International network for voice hearers founded following work by Prof. Marius Romme and Sandra Escher from the Netherlands. EXIT-sozial's Intervoice OÖ network established in 1992 following Dutch and British initiatives. Marius Romme visited EXIT-sozial twice to encourage the local hearing voices project.
• Volkshochschule Linz (VHS Linz)moderateStrategic or Co-development PartnerAdult education center (Volkshochschule) partnering with EXIT-sozial for Trialog events and community education programs. Co-organizes dialogue forums on mental health topics.
• Krisenhilfe OÖ Consortium (pro mente OÖ, Rotes Kreuz OÖ, Telefonseelsorge OÖ, Notfallseelsorge)coreStrategic or Co-development PartnerJoint consortium providing 24/7 crisis hotline (0732/2177) for Upper Austria. EXIT-sozial is one of five partner organizations. Services include telephone crisis intervention, personal crisis intervention, home visits, and support after traumatic events. Financed by Land OÖ.

Scale indicators6 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• HPE Österreich (Hilfe für Menschen mit Psychiatrie-Erfahrung): Austrian self-advocacy and support organization for people with mental illness experience. Comparable peer-support and empowerment focus, aligned with EXIT-sozial's 'Freiheit heilt' philosophy and interest representation model.
• Netzwerk Stimmenhören Deutschland: German voice-hearing network and member of the international Hearing Voices Movement alongside EXIT-sozial's Intervoice OÖ. Closely aligned specialty program and advocacy focus, demonstrating cross-border peer network in the same niche.
• pro mente OÖ: Upper Austrian mental health nonprofit and co-partner of EXIT-sozial in the Krisenhilfe OÖ 24/7 crisis hotline consortium. Directly comparable in mission, regional scope, public funding model, and psychosocial service portfolio.
• Telefonseelsorge OÖ: Crisis telephone counseling consortium partner with EXIT-sozial in Krisenhilfe OÖ. Comparable as a free, anonymous, publicly funded crisis intervention service targeting similar at-risk populations in Upper Austria.
• Rotes Kreuz Oberösterreich: Austrian Red Cross Upper Austria chapter, also a Krisenhilfe OÖ consortium partner operating crisis hotline and emergency psychosocial support. Overlapping crisis response mission and regional public funding model.

Regional players

• PSD Wien (Psychosozialer Dienst Wien): Vienna's municipal psychosocial service provider offering counseling, housing, and crisis services for people with mental illness. Comparable operating model but serves a different Austrian federal state, so does not directly compete.
• Sozialpsychiatrischer Dienst Steiermark: Styria's regional psychosocial service provider offering outpatient mental health, housing, and crisis support. Direct functional analog but in a different Austrian state, illustrating the regional-federal structure EXIT-sozial operates within.

Others

• Volkshilfe Oberösterreich: Upper Austrian social services nonprofit offering social counseling, housing support, and assistance for people in need. Comparable as a publicly funded regional nonprofit addressing psychosocial and social hardship, though broader in scope than EXIT-sozial.

Broad incumbents

• Caritas Oberösterreich: Large Upper Austrian social services nonprofit operating across a broader portfolio (homelessness, family support, refugee aid, counseling). Comparable as a publicly funded regional social services provider serving overlapping vulnerable populations.
• Diakonie Österreich: National faith-based social services organization offering psychosocial counseling, crisis support, and housing programs across Austria. Comparable in mission, funding structure, and integrated service model, though at a broader scale and geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/exitsozial
• Instagraminstagram.com/exit.sozial
• LinkedInlinkedin.com/company/exitsozial

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about EXIT-sozial