FIG Solutions
FIG Solutions is a New Jersey-based IT services firm and Ferrilli subsidiary delivering managed IT, managed security, Salesforce consulting, business analytics, digital marketing, and school-safety solutions to SMB and mid-market clients.
- Company typePrivate
- Founded-
- HeadquartersHaddonfield, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What FIG Solutions does
FIG Solutions is a privately held IT services company headquartered in Haddonfield, New Jersey, operating as a subsidiary of Ferrilli (Ferrilli Information Group). The firm delivers managed IT services (MSP), managed security services (MSSP), Salesforce consulting, business analytics, digital marketing, CIO consulting, and — through a 2024 partnership with CSDNET and XSPONSE — school safety solutions targeting K-12 institutions. Its technology stack integrates third-party platforms rather than proprietary software: Microsoft 365 and Google Workspace for cloud productivity, Salesforce and Microsoft Dynamics for CRM, PowerBI and Informer for analytics, and Fortinet, SonicWall, Kaseya, and VMware for security and infrastructure. Add-on modules include Managed SaaS Protection (cloud-to-cloud backup), Managed Detection and Response (with compliance coverage spanning CMMC, GDPR, HIPAA, NIST CSF, and PCI DSS), Managed BCDR, and LTE backup/failover.
The business model combines recurring managed services contracts (MSP/MSSP, typically multi-year) with project-based professional services (Salesforce implementation, digital marketing, CIO consulting). Pricing is quote-based and not publicly disclosed. FIG sells primarily to SMB and mid-market clients across general business, nonprofits, law firms, realtors, and educational institutions, using a sales-led motion with dedicated sales leadership, direct enterprise engagement, and partner referrals from Microsoft, Salesforce, and other technology vendors. The firm is led by Long Le (CEO) and Michelle Le (Director of Operations) — a family-affiliated management team — alongside a senior bench that includes a VP of Salesforce Practice, an SVP of Sales, and a Director of Enterprise Solutions.
The firm holds Core-tier partner status with Microsoft (Gold), Salesforce (certified), Fortinet, SonicWall, and the CSDNET/XSPONSE school-safety alliance, and maintains Minor-tier relationships with VMware, HPE Aruba, Extreme Networks, Kaseya, Certinia, APC, Graybar, and Berk-Tek Leviton. No external funding, M&A activity, or disclosed financials were identified in the source material.
FIG Solutions firmographics
Firmographics- Name
- FIG Solutions
- Legal name
- FIG
- Website
- https://figsolutions.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- FIG Solutions is a New Jersey-based IT services firm and Ferrilli subsidiary delivering managed IT, managed security, Salesforce consulting, business analytics, digital marketing, and school-safety solutions to SMB and mid-market clients.
- Ownership category
- akta.pro rank
FIG Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Marketing Consulting Services (541613)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Processing & Data Preparation (7374), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)
Keywords
Where FIG Solutions is headquartered
LocationHeadquarters
- HQ city
- Haddonfield
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
FIG Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services (MSP): Comprehensive IT support, proactive monitoring, and management of IT infrastructure including network management, server maintenance, help desk support, and IT consulting. Delivered as recurring managed services with 24/7 support capabilities.
- Managed Security Services (MSSP): Security monitoring, threat detection and response, vulnerability management, and compliance services provided as ongoing managed security services.
- Salesforce Implementation and Consulting: Certified Salesforce consulting services including implementation, customization, automation, and ongoing administration across multiple Salesforce clouds. Delivered as professional services.
- Digital Marketing Services: SEO, web design, social media management, Salesforce Marketing Cloud, Google Marketing Platform, and advertising services delivered as consulting engagements.
- CIO Consulting Services: Strategic IT leadership and consulting services to promote efficiency, strategic planning, risk management, and technology alignment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom managed services engagement |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
FIG Solutions product offering
Product offeringCore offering
FIG Solutions is a managed IT services and consulting firm that provides outsourced infrastructure management, cybersecurity monitoring, Salesforce CRM implementation, business analytics, digital marketing, and CIO advisory to business clients. Core deliverables are delivered as recurring managed services (MSP, MSSP), project-based professional services (Salesforce/enterprise application implementations), and strategic consulting engagements supported by a 24/7 help desk.
Product overview
FIG Solutions is an IT services company offering a comprehensive portfolio of managed services and technology solutions. The core offerings include MSP and Security+ for IT infrastructure management, MSSP for cybersecurity, Business Analytics and Reporting powered by PowerBI and Informer, CRM and Digital Marketing services, Enterprise Applications (Salesforce, Certinia, Microsoft CRM), and School Safety Solutions (X-Displays, X-Wearable, X-Shield). These services are complemented by Managed SaaS Protection for cloud backup, Managed Detection and Response for compliance, and LTE Backup and Failover for network resilience. The company operates as a managed service provider rather than a software product vendor, delivering services to businesses seeking IT management, security, analytics, and digital transformation support.
Differentiator
Problem solved
Functional benefit
Products and services
- MSP and Security+ Managed Service Provider offering comprehensive IT support, proactive monitoring, network management, server maintenance, 24/7 help desk, and IT consulting for businesses that need outsourced infrastructure management.
- MSSP Managed Security Services Provider offering 24/7 security monitoring, threat detection and response, vulnerability management, and compliance services to protect businesses from cyber threats.
- Business Analytics and Reporting Business analytics services using PowerBI and Informer to transform client data into actionable insights, performance dashboards, and decision-making tools for business stakeholders.
- CRM and Digital Marketing Digital marketing services including SEO, advertising, web design, social media management, and Salesforce Marketing Cloud and Pardot marketing automation delivered to business clients.
- Enterprise Applications Enterprise application implementation and support services covering Salesforce, Certinia (PSA/ERP), and Microsoft CRM (Dynamics 365) for streamlined business processes and integrations.
- Salesforce Services Certified Salesforce consulting and implementation services across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Marketing Cloud, Pardot, and platform development for businesses adopting or expanding Salesforce CRM.
- School Safety Solutions School safety products including X-Displays (high-resolution alert displays), X-Wearable (panic and communication wearables), and X-Shield (emergency alert systems with sensors and strobes), delivered jointly with CSDNET and XSPONSE for educational institutions.
Quantifiable outcome
- Average data breach cost for unprotected businesses in 2023 was $4.5 million according to IBM
- +9 more outcomes
Companies that use FIG Solutions
Customer profileSegments5 records
Ideal customer profiles3 records
FIG Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
Feature5 records
FIG Solutions partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft Gold Partner providing specialized Microsoft solutions for business modernization. Services include Managed Microsoft 365, Microsoft CRM (Dynamics 365), and Microsoft-related security and cloud solutions.
- SalesforcecoreCertified Salesforce partner providing comprehensive CRM services including implementation, customization, administration, and automation across Sales Cloud, Service Cloud, Marketing Cloud, and other Salesforce platforms.
- FortinetcoreFortinet provides security fabric solutions for consolidation, convergence, and OT-aware security. FIG integrates Fortinet products for comprehensive cybersecurity protection.
- SonicWallcoreSonicWall Boundless Cybersecurity provides modern, unbound security solutions. FIG implements SonicWall security products for threat protection.
- CSDNETcoreCSDNET has joined forces with XSPONSE and FIG Solutions to deliver cutting-edge safety solutions and products tailored for schools and educational institutions.
- XSPONSEcoreXSPONSE partners with CSDNET and FIG Solutions to provide school safety solutions including X-Displays, X-Wearable, and X-Shield products for emergency communication and protection.
Scale indicators2 records
Recent moves5 records
Expansion highlights5 records
FIG Solutions competitors and assessment
Company assessmentDirect peers
- Slalom: Consulting firm with deep Salesforce, Microsoft, and cloud security practices delivering strategy, implementation, and managed services. Closely comparable to FIG's mix of Salesforce consulting plus managed IT/security.
- Silverline: Specialized Salesforce consulting and managed services firm (now part of KPMG Ignify) offering implementation, integration, and industry-specific CRM solutions. Closely comparable Salesforce-led services model.
- SHI International: Large-scale IT solutions and managed services provider offering hardware, software, cloud, security, and professional services to mid-market and enterprise clients. Highly comparable breadth of services including cybersecurity, cloud, and enterprise application support.
- Charter Global: IT consulting firm offering Salesforce implementation, managed services, and digital transformation for mid-market clients. Highly comparable size and service mix to FIG.
- Simplus (Infosys): Salesforce-focused consulting firm acquired by Infosys offering implementation, managed services, and industry cloud solutions. Directly comparable Salesforce consulting and managed services capability.
- RGP (Resources Connection): Professional services firm delivering consulting, IT, and digital transformation across finance, technology, and risk/compliance. Comparable consulting-led services approach with similar mid-market focus.
Broad incumbents
- Perficient: Digital consultancy with strong Salesforce, Microsoft, and data/analytics practices serving mid-market and enterprise clients. Comparable multi-platform consulting and managed services model.
- Accenture: Global IT services and consulting leader with deep Salesforce, Microsoft, cybersecurity, and managed services practices. Represents the upper-end scale benchmark against which mid-sized MSPs like FIG compete for large enterprise work.
- CDW: National IT solutions provider offering managed services, security, cloud, and collaboration alongside its core hardware/software distribution. Comparable service breadth though at much larger scale than FIG.
- Persistent Systems: Global IT services firm with strong Salesforce, cloud, and security practices serving mid-market and enterprise clients. Overlaps with FIG's Salesforce implementation and managed services offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
FIG Solutions social profiles
Digital presenceFIG Solutions compliance and trust
Trust signalCompliance5 records
FIG Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
FIG Solutions leadership team
Management profileNumber of profiles
Profiles9 records
FIG Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FIG Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FIG Solutions
What does FIG Solutions do?
FIG Solutions is a managed IT services and consulting firm that provides outsourced infrastructure management, cybersecurity monitoring, Salesforce CRM implementation, business analytics, digital marketing, and CIO advisory to business clients. Core deliverables are delivered as recurring managed services (MSP, MSSP), project-based professional services (Salesforce/enterprise application implementations), and strategic consulting engagements supported by a 24/7 help desk.
Is FIG Solutions a public or private company?
FIG Solutions is a private company. It is classified as corporate owned and is currently operating.
When was FIG Solutions founded?
FIG Solutions was founded in -1. It employs 1 to 10 people.
Where is FIG Solutions based?
FIG Solutions is headquartered in Haddonfield, United States, in the North America region.
How does FIG Solutions make money?
Five revenue lines are on record. Managed IT Services (MSP) is the primary driver. The others are managed Security Services (MSSP), salesforce Implementation and Consulting, digital Marketing Services and CIO Consulting Services.
Who are FIG Solutions's main competitors?
Direct peers on record are Slalom, Silverline, SHI International, Charter Global, Simplus (Infosys) and RGP (Resources Connection). Broad incumbents are Perficient, Accenture, CDW and Persistent Systems.
Does FIG Solutions have an API?
No public API is recorded for FIG Solutions.
What industry is FIG Solutions in?
FIG Solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAK, Captive/Global In-House Center (GIC) Setup & Managed Services. Its NAICS code is 54151 and its SIC code is 7370.