Redecom

What Redecom does

Redecom Ingeniería is a privately held Mexican telecommunications integrator founded in 1997 and headquartered in Azcapotzalco, Mexico City. The company designs, installs, and maintains telecommunications infrastructure for enterprise and mid-market customers across Mexico, with national 24/7/365 field engineering coverage. Its portfolio spans structured cabling (UTP, fiber optic, GPON, coaxial), wireless networks (WiFi 802.11 a/b/g/n/ac), video surveillance and CCTV with analytics, biometric access control, IP telephony, audio/video conferencing systems, and retail IoT — most notably SESimagotag electronic shelf labels distributed under a partnership with Vusion Group.

Redecom's technology stack is a multi-vendor integration model rather than a proprietary platform. The company holds certifications from more than 20 technology partners, including Cisco (Select Partner, SMB Specialization, CCNA), CommScope (SYSTIMAX, Uniprise), Furukawa (DCS, CPFO), Avaya, Axis, Hanwha, Hikvision, Dahua, Avigilon, Vivotek, ZKTeco, Ekahau, AirMagnet, Panduit, Hubbell, Zebra, and Panasonic. Its in-house platform is CORE (Centro de Operaciones a Redes Empresariales), a centralized network operations center that provides remote monitoring, help desk, and coordinated field engineering with SLA management. Certifications also include PMP, ITIL 4 Foundation, and Scrum Master for project delivery.

The business model combines hardware resale (network switches, routers, IP phones, cameras, access control, electronic shelf labels) with professional services (design, consulting, installation) and recurring maintenance contracts offered on quarterly, semi-annual, and annual cadences. Pricing is quote-based and not publicly disclosed. Redecom goes to market through a consultative direct sales motion targeting enterprise and mid-market customers across retail, telecommunications, healthcare, hospitality, and industrial sectors, with named enterprise customers spanning the Grupo Walmart ecosystem (Walmart Express, Sams Club, Mi Bodega Aurrera, Bodega Aurrera Express, Wal-Mart Supercenter, Superama), Telmex, Grupo Salinas, Grupo Presidente, Toshiba, Comex, Nadro, and St. Jude Medical. Marketing is primarily digital, supported by a corporate blog and LinkedIn presence.

Name

Redecom

Legal name

Redecom Ingeniería

Website

https://redecom.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

51–100 employees

Short description

Redecom Ingeniería is a 100% Mexican telecommunications integrator founded in 1997 that designs, installs, and maintains structured cabling, WiFi, CCTV, access control, IP telephony, and retail IoT solutions for enterprise and mid-market customers across Mexico with 24/7 national coverage and multi-vendor certifications.

Ownership category

akta.pro rank

Headquarters

HQ city

Azcapotzalco

HQ country

Mexico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Product Sales: Sale of telecommunications equipment including switches, routers, IP phones, CCTV cameras, access control systems, access points, audio/video conferencing systems, and electronic shelf labels. Equipment sourced from certified brand partners.
2. Professional Services – Installation, Design, and Consulting: Design, consulting, and installation of telecommunications infrastructure including structured cabling, WiFi networks, video surveillance, IP telephony, and access control. Provided by certified personnel.
3. Maintenance Plans: Corrective and preventive maintenance plans offered on quarterly, semi-annual, and annual cadences. Plans are customized to client needs.
4. Retail IoT Solutions: Sale and implementation of SESimagotag electronic shelf labels and PDi Digital industrial IoT solutions, in partnership with Vusion Group, for retail automation and digital transformation.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Redecom designs, installs, and maintains telecommunications infrastructure for enterprise and mid-market businesses across Mexico, including structured cabling, WiFi networks, CCTV/video surveillance, IP telephony, biometric access control, and retail IoT (electronic shelf labels). The company also operates a proprietary centralized network operations center (CORE) that delivers ongoing remote monitoring, technical support, and maintenance. Equipment is sourced from certified brand partners (Cisco, Huawei, CommScope, Furukawa, Axis, Hanwha, ZKTeco, Vusion/SESimagotag, among others).

Product overview

Redecom Ingeniería is a 100% Mexican telecommunications integrator offering a portfolio of network infrastructure products and managed services. The product lineup includes networking hardware (Switches, Routers, Access Points, IP Phones), security systems (CCTV cameras, Access Controls, Biometric systems), and Retail IoT solutions (SESimagotag Electronic Shelf Labels). These products are complemented by professional services including Structured Cabling, Wireless Network Design, IP Telephony, Equipment Support, and CORE (Enterprise Network Operations Center) managed services. The company operates as a value-added reseller partnering with major brands like Cisco, Huawei, Aruba, Axis, Hanwha, ZKTeco, and Vusion Group.

Differentiator

Problem solved

Functional benefit

Products and services

• Structured Cabling (Cableado estructurado) Design, construction, and certification of structured cabling systems (UTP, fiber optic, GPON, coaxial, electrical) for enterprise voice, data, video, and network infrastructure across Mexico. Serves enterprise and mid-market customers requiring certified network foundations.
• Wireless Internet / WiFi Solutions Wireless network design, deployment, and troubleshooting using certified Ekahau ECSE and AirMagnet tools. Includes radiofrequency site surveys, access point placement planning, and signal coverage optimization. Serves enterprise and SMB customers requiring reliable indoor/outdoor WiFi.
• CCTV / Video Surveillance Design, installation, and remote monitoring of CCTV and video surveillance systems with integrated analytics (remote monitoring, plate recognition, thermal imaging, event-based zone monitoring). Serves enterprise, retail, healthcare, and public-sector-adjacent customers needing loss prevention and security monitoring.
• IP and Analog Telephony (Telefonía IP y Análoga) IP and analog telephony solutions including design, deployment, and integration of PBX and IP phone systems. Enables unified voice, data, video, and multimedia communication across enterprise and mid-market customers.
• CORE – Centro de Operaciones a Redes Empresariales (Network Operations Center) Proprietary centralized help desk and network operations center (NOC) that automates service workflows, centralizes customer service information, enables real-time remote technical support, and coordinates field engineering with controlled SLAs and priority management. Available to enterprise and mid-market clients across Mexico with national coverage.
• Equipment Support (Soporte de equipos) Ongoing equipment support service delivered through the CORE NOC, maintaining optimal connectivity and enabling clients to fully leverage their telecommunications infrastructure. Serves customers across SMB through large corporation segments.
• Retail IoT Solutions Retail automation and digital transformation offering including SESimagotag electronic shelf labels (Vusion Group) and PDi Digital industrial IoT solutions. Enables automated pricing, sustainability-focused commerce, and data-driven store management for retail chains in Mexico.
• Maintenance Plans (Planes de mantenimiento) Recurring corrective and preventive maintenance subscriptions for telecommunications infrastructure, offered quarterly, semi-annual, or annually and tailored to each client's operational needs. Serves enterprise and mid-market customers seeking predictable support coverage.
• Networking Hardware Resale (Switches, Routers, Access Points) Resale and integration of certified networking hardware including switches, routers, and wireless access points sourced from Cisco, Huawei, Aruba, Extreme, Motorola, and other brand partners, combined with design and installation services.
• Biometric & Access Control Systems Sale, installation, and integration of biometric access control systems (including ZKTeco and partner brands) enabling secure facility and personnel access for enterprise customers.

Named customers15 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature3 records

Partnerships

22 partnerships are on record, tiered core.

• Vusion GroupcoreStrategic or Co-development PartnerRedecom partners with Vusion Group to offer SESimagotag electronic shelf labels and PDi Digital industrial IoT solutions. Together they provide retail automation solutions that digitize physical stores, enabling automated pricing, sustainability-focused commerce, and data-driven store management.
• SESimagotagcoreTechnology or IntegrationSESimagotag (by Vusion Group) electronic shelf labels are distributed and implemented by Redecom for retail clients in Mexico. These IoT-enabled price tags automate retail pricing and eliminate manual processes.
• CiscocoreTechnology or IntegrationCisco is a Select Partner and Small and Midsize Business Specialist. Redecom holds CCNA certification and provides Cisco networking equipment including switches, routers, access points, and WiFi solutions.
• CommScopecoreTechnology or IntegrationRedecom holds CommScope SYSTIMAX Implementer and Uniprise Installer certifications for structured cabling solutions. Provides CommScope cabling products including SYSTIMAX and Uniprise systems.
• HuaweicoreTechnology or IntegrationHuawei is a key brand partner for networking equipment, routers, and access points. Redecom integrates Huawei solutions as part of its telecommunications portfolio.
• AvayacoreTechnology or IntegrationAvaya Midmarket Solutions partner and IP Office Implementation certified. Redecom designs and deploys Avaya IP telephony and unified communications solutions.
• Zebra Technologies / MotorolacoreTechnology or IntegrationRegistered Reseller and Installer for Zebra/Motorola solutions including access points, mobile devices, and wireless networking equipment.
• PanduitcoreTechnology or IntegrationPanduit is a brand partner for structured cabling solutions. Redecom integrates Panduit products into its cabling infrastructure offerings.
• HubbellcoreTechnology or IntegrationHubbell Registered Reseller and Installer. Hubbell structured cabling and wiring solutions are part of Redecom's product portfolio.
• FurukawacoreTechnology or IntegrationFurukawa Data Cabling System (DCS) and Certified Professional Fiber Optic (CPFO) certified. Redecom offers Furukawa fiber optic and structured cabling solutions.
• Axis CommunicationscoreTechnology or IntegrationAxis is certified for video surveillance and CCTV solutions. Redecom installs and configures Axis network cameras and security equipment.
• HanwhacoreTechnology or IntegrationHanwha WISENET Professional certified. Redecom provides Hanwha Wisenet video surveillance and biometric security cameras.
• HikvisioncoreTechnology or IntegrationCertified CCTV and biometric video partner. Redecom installs and configures Hikvision surveillance cameras and access control systems.
• Dahua TechnologycoreTechnology or IntegrationCertified CCTV and biometric video partner. Redecom deploys Dahua cameras and biometric access control solutions.
• AvigiloncoreTechnology or IntegrationCertified CCTV partner for video surveillance solutions. Redecom integrates Avigilon high-definition surveillance systems.
• VivotekcoreTechnology or IntegrationCertified CCTV and video surveillance partner. Redecom provides Vivotek network cameras and security monitoring solutions.
• ZKTecocoreTechnology or IntegrationCertified for biometric and video surveillance solutions. Redecom installs ZKTeco access control and biometric security systems.
• EkahaucoreTechnology or IntegrationEkahau ECSE (Ekahau Certified Survey Engineer) certified. Redecom uses Ekahau site survey and WiFi design tools for wireless network planning and troubleshooting.
• AirMagnetcoreTechnology or IntegrationAirMagnet certified for WiFi analysis and troubleshooting tools. Redecom uses AirMagnet solutions for wireless network diagnostics and site surveys.
• PanasoniccoreTechnology or IntegrationPanasonic is a brand partner for IP phones, access points, and audio/video conferencing solutions integrated into Redecom's telecommunications offerings.
• Extreme NetworkscoreTechnology or IntegrationExtreme Networks switches and networking equipment are part of Redecom's product portfolio for enterprise network infrastructure.
• CommscopecoreTechnology or IntegrationSame as CommScope entry — included for completeness. Redecom holds certifications and distributes CommScope SYSTIMAX and Uniprise structured cabling products.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• KIO Networks: Mexican data center, cloud and IT infrastructure services provider. Comparable to Redecom as a Mexican enterprise infrastructure specialist with national footprint and managed-services offerings.
• Neoris: Mexican-origin digital transformation and IT services company with strong enterprise footprint in Latin America. Comparable to Redecom in serving large Mexican corporations with multi-technology integration and managed services.
• Softtek: Mexico-headquartered IT services and integration firm serving large enterprises across the Americas. Comparable to Redecom as a Mexican-born integrator expanding into adjacent digital services for enterprise and retail customers.
• Grupo Dice: Mexican IT infrastructure and solutions integrator providing networking, security and collaboration services to enterprises. Closely comparable to Redecom in offering telecom/IT integration and multi-brand vendor expertise in Mexico.
• Stefanini: Brazil-headquartered global IT services and integration firm with deep LATAM operations including Mexico. Overlaps with Redecom in telecom/network integration and enterprise IT services for Latin American customers.

Broad incumbents

• World Wide Technology (WWT): Large global technology integrator and VAR with extensive networking, collaboration and security practices. Comparable to Redecom as a multi-vendor telecom/network integrator, but operating at significantly larger scale.
• ScanSource: Global specialty technology distributor and solutions provider focused on communications, security and networking. Comparable to Redecom in distributing and integrating telecom/IT equipment from major brands like Cisco, Avaya and Axis.
• Ingram Micro: World's largest IT distributor with deep Latin America operations. Comparable to Redecom in distributing and supporting networking, communications and security technology across Mexico, though at vastly greater scale.
• CDW: Large US-headquartered IT VAR and solutions provider with extensive networking, wireless and security offerings. Comparable to Redecom's resale-plus-integration model, but with far broader product breadth and scale.
• Insight Enterprises: Global IT solutions integrator combining hardware resale with managed services. Comparable to Redecom in providing end-to-end IT infrastructure solutions to enterprise customers, though at much larger scale and geographic reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/redecom

Compliance28 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Redecom