Client Money Protect
Client Money Protect is a UK government-authorised client money protection scheme, established in 2013, that serves residential letting and property management agents in England with mandatory annual subscription membership, compensating landlords and tenants against agent misappropriation.
- Company typePrivate
- Founded2013
- HeadquartersBorehamwood, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Client Money Protect does
Client Money Protect is a UK government-authorised client money protection scheme operated by CM Protect Ltd, a subsidiary of HFIS Ltd under Brown & Brown Europe. Established in 2013 and authorised by the Ministry of Housing, Communities and Local Government, the scheme serves residential letting and property management agents in England who are legally required under the Client Money Regulations 2019 to hold client money protection. It compensates landlords and tenants when a member agent misappropriates or steals client funds and ceases trading.
The core product is a single annual membership programme, priced on a tiered subscription basis from £445+VAT (for agents holding up to £99,999 in client money) up to price-on-application for those holding £1M+. Distribution is digital-first via a self-serve online portal (portal.clientmoneyprotect.co.uk) where agents complete a 10-step registration and document upload (bank letter, PI certificate, redress membership, deposit scheme membership). Supplementary products include an Agent Search directory for consumer verification and a Professional Indemnity Insurance referral service; sister brands under the Total Property portfolio (mydeposits, Property Redress, Total Landlord Insurance, Landlord Action) provide ecosystem adjacency.
The business model is recurring subscription revenue from a long-tail SMB customer base of 4,900+ active member agents, supplemented by multi-office surcharges, HealthCheck audit fees for higher tiers, and PI insurance referral commissions. Marketing relies on the company website and SEO-driven agent search verification, with mandated member display of certificate, window sticker and logo creating organic consumer-side awareness. There is no AI or developer API capability disclosed.
Client Money Protect firmographics
Firmographics- Name
- Client Money Protect
- Legal name
- CM Protect Ltd
- Website
- https://clientmoneyprotect.co.uk
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Client Money Protect is a UK government-authorised client money protection scheme, established in 2013, that serves residential letting and property management agents in England with mandatory annual subscription membership, compensating landlords and tenants against agent misappropriation.
- Ownership category
- akta.pro rank
Client Money Protect industry classification
Industry- Product category
- Client Money Protection Scheme
- NAICS
- Other Insurance Funds (52519)
- SIC
- Surety Insurance (6351)
- akta.pro primary industry
- Fidelity Bonds (Employee Dishonesty) (FSAJAIAD)
- akta.pro secondary industry
- Notary / Bail / Miscellaneous Consumer Bonds (FSAJAIAK)
Keywords
Where Client Money Protect is headquartered
LocationHeadquarters
- HQ city
- Borehamwood
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Client Money Protect business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Annual Membership Fees: Revenue generated from annual membership fees charged to property agents based on the amount of client money they hold (excluding protected deposits). Membership tiers range from £0-£99,999 client money (£445 + VAT per office) up to £2,000,000+ (price on application).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Membership £0 to £99,999 client money |
| Subscription | Annual | Membership £100,000 to £249,999 client money |
| Subscription | Annual | Membership £250,000 to £499,999 client money |
| Subscription | Annual | Membership £500,000 to £999,999 client money |
| Subscription | Annual | Membership £1,000,000 to £1,999,999 client money |
| Subscription | Annual | Membership £2,000,000+ client money |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Client Money Protect product offering
Product offeringCore offering
Client Money Protect is a government-authorised client money protection scheme that residential letting and property management agents in England are legally required to join. The scheme provides financial compensation to landlords and tenants when a member agent misappropriates, steals, or loses their client money, or when the agent stops trading. Membership is sold on an annual basis, tiered by the amount of client money held by the agent, and administered through an online portal with a separate public agent search directory.
Product overview
Client Money Protect is a single-purpose government-authorised client money protection scheme. The company offers one core product — its client money protection membership scheme for letting agents — accessible via a member portal for registration, login, and claims submission, and an agent search tool for consumers. Professional indemnity insurance is available as a related referral service. The scheme is part of the Total Property portfolio, which also includes separate brands for tenancy deposit protection (mydeposits), landlord insurance (Total Landlord), and housing law services (Landlord Action), but these are distinct products under common ownership rather than integrated modules of the Client Money Protect product.
Differentiator
Problem solved
Functional benefit
Products and services
- Client Money Protect Membership Scheme Government-authorised annual membership scheme that lets residential letting and property management agents in England satisfy their statutory Client Money Protection requirement, with financial compensation for landlords and tenants when a member agent misappropriates client money or stops trading.
- Member Portal
Quantifiable outcome
- Over 4,900 current members protecting landlords and tenants
- +1 more outcomes
Companies that use Client Money Protect
Customer profileSegments3 records
Ideal customer profiles1 record
Client Money Protect technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Client Money Protect partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Total PropertycoreTotal Property is the parent brand and UK hub for private rented sector products and services, backed by over 25 years of industry expertise. Client Money Protect is powered by Total Property and is part of their comprehensive portfolio including mydeposits, Total Landlord Insurance, and Landlord Action.
- Ministry of Housing, Communities and Local GovernmentcoreGovernment department that authorises Client Money Protect to operate as a Client Money Protection Scheme for letting agents in England under the Client Money Regulations.
- mydepositscoreSister brand within the Total Property portfolio - government authorised tenancy deposit protection provider. Recommended to agents as a prerequisite for CMP membership.
- Property RedresscoreGovernment authorised consumer redress scheme. Required prerequisite for CMP membership - agents must be members of a government authorised redress scheme.
- The Letting PartnershipminorAudit partner providing the HealthCheck financial review service for agents holding more than £250,000 in client money. Cost of audit is £300 + VAT.
Scale indicators4 records
Recent moves5 records
Expansion highlights4 records
Client Money Protect competitors and assessment
Company assessmentDirect peers
- Propertymark: UK professional body for property agents that operates a Client Money Protection scheme through Propertymark Client Money Protection. Directly competes with CMP for the same mandatory agent-membership demand among ARLA/NAEA-affiliated letting agents.
- Hamilton Fraser: UK provider of client money protection and related agent-insurance products, including its own authorised CMP scheme for letting agents. Direct competitor in the same regulated niche, also offering PI insurance and rent-protection products.
- NALS (Safeagent): Government-authorised letting-agent accreditation scheme that also offers a Client Money Protection membership product. Competes head-to-head with CMP for letting agents seeking compliance and consumer-protection coverage in England.
- Client Money Protection Services (CMPS): An authorised CMP scheme for UK letting agents offering client-account and rent-protection products. Directly comparable service offering and target customer base to Client Money Protect.
- Letting Protection Service (LPS): Government-authorised client money protection scheme for letting and managing agents in England. Competes directly with CMP on pricing, brand and breadth of regulatory compliance services.
Others
- mydeposits: Sister brand within the Total Property portfolio and government-authorised tenancy deposit protection scheme. Not a direct CMP competitor but is co-marketed with CMP and required as a prerequisite for many agents' compliance stack.
- Total Landlord Insurance: Award-winning specialist landlord insurance provider and sister brand within the Total Property portfolio. Sells complementary, not competing, products into the same landlord and letting-agent customer base.
- Property Redress Scheme: Government-authorised consumer redress scheme for letting and property management agents. Operates as a required prerequisite for CMP membership rather than a competitor, but addresses the same agent compliance need.
Broad incumbents
- Tenancy Deposit Scheme (TDS): One of three government-authorised tenancy deposit protection schemes in England and Wales. Adjacent rather than directly competing, but bundled frequently with CMP membership for letting agents.
- The Deposit Protection Service (DPS): Government-authorised tenancy deposit protection scheme. Operates in the same agent compliance ecosystem as CMP (deposit vs. client money) and often co-required for membership, making it an adjacent incumbent rather than a direct substitute.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Client Money Protect social profiles
Digital presenceClient Money Protect compliance and trust
Trust signalCompliance1 record
Client Money Protect financial estimates
Financial estimateRevenue estimate
Valuation estimate
Client Money Protect leadership team
Management profileNumber of profiles
Client Money Protect funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Client Money Protect M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Client Money Protect
What does Client Money Protect do?
Client Money Protect is a government-authorised client money protection scheme that residential letting and property management agents in England are legally required to join. The scheme provides financial compensation to landlords and tenants when a member agent misappropriates, steals, or loses their client money, or when the agent stops trading. Membership is sold on an annual basis, tiered by the amount of client money held by the agent, and administered through an online portal with a separate public agent search directory.
Is Client Money Protect a public or private company?
Client Money Protect is a private company. It is classified as corporate owned and is currently operating.
When was Client Money Protect founded?
Client Money Protect was founded in 2013. It employs 1 to 10 people.
Where is Client Money Protect based?
Client Money Protect is headquartered in Borehamwood, United Kingdom, in the Europe region.
How does Client Money Protect make money?
One revenue line is on record: annual Membership Fees.
Who are Client Money Protect's main competitors?
Direct peers on record are Propertymark, Hamilton Fraser, NALS (Safeagent), Client Money Protection Services (CMPS) and Letting Protection Service (LPS). Others are mydeposits, Total Landlord Insurance and Property Redress Scheme. Broad incumbents are Tenancy Deposit Scheme (TDS) and The Deposit Protection Service (DPS).
Does Client Money Protect have an API?
No public API is recorded for Client Money Protect.
What industry is Client Money Protect in?
Client Money Protect's product category is Client Money Protection Scheme. Its primary akta.pro industry code is FSAJAIAD, Fidelity Bonds (Employee Dishonesty), with a secondary code of FSAJAIAK, Notary / Bail / Miscellaneous Consumer Bonds. Its NAICS code is 52519 and its SIC code is 6351.