Soluto
Frendy Oy is a Helsinki-based Finnish IT services firm delivering modular managed IT support, Microsoft 365/Azure/Copilot consulting, security, and device management to Finnish businesses across 14 local offices and a bench of approximately 300 experts.
- Company typePrivate
- Founded2007
- HeadquartersHelsinki, Finland
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Soluto does
Frendy Oy (operated under the brand name Frendy, with the firmographic entity recorded as Soluto) is a Helsinki-headquartered, privately held Finnish IT services company founded in 2007. The company provides outsourced IT operations, Microsoft cloud and modern-work deployments, cybersecurity services, and device and license management to Finnish businesses, primarily through a modular managed-service offering called Sopiva IT and a complementary expert-services practice called Asiantuntijapalvelut. Service scope covers workplace and mobile endpoints, M365 cloud environments, Azure infrastructure, IT support (remote and on-site), device pooling, AV and digital signage solutions, and a free 365 Oppi & Knoppi knowledge service for Microsoft 365 users.
The technology stack is centered on Microsoft: Microsoft 365 (including Copilot AI tools), Microsoft 365 Business Premium, and Microsoft Azure, with Cisco networking and collaboration technology delivered through the Cisco partner channel. Frendy holds Microsoft Solutions Partner designations in Infrastructure (Azure), Security, and Modern Work, is ISO 27001 certified, and was named Cisco SMB Partner of the Year 2026. The Sopiva IT modular model differentiates through configurability, allowing customers to subscribe to maintenance and support packages that adapt to current and future IT needs, while the Laitepooli device-pooling service offers flexible device access.
The business model combines recurring managed-services revenue (Sopiva IT, billed annually), project-based professional services revenue (IT consulting, Azure migration, Copilot implementation, cybersecurity projects), and device and license resale (including Microsoft 365 Business Premium and Apple devices). Go-to-market is sales-led and domestically focused: 14 local offices across Finland provide face-to-face enterprise field sales, supplemented by website-driven inbound quote requests, an SMB self-service motion, and channel co-sell with Microsoft and Cisco. Customers span roughly 20+ named logos across manufacturing, healthcare, education, food service, automotive, construction, real estate, logistics, and professional services, with both enterprise and SMB tiers represented. Revenue is not publicly disclosed.
Soluto firmographics
Firmographics- Name
- Soluto
- Legal name
- Frendy Oy
- Website
- https://soluto.fi
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Frendy Oy is a Helsinki-based Finnish IT services firm delivering modular managed IT support, Microsoft 365/Azure/Copilot consulting, security, and device management to Finnish businesses across 14 local offices and a bench of approximately 300 experts.
- Ownership category
- akta.pro rank
Soluto industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Service Desk & Help Desk Services (BPAEAJAA)
Keywords
Where Soluto is headquartered
LocationHeadquarters
- HQ city
- Helsinki
- HQ country
- Finland
- HQ region
- Europe
Offices1 record
Markets served
Soluto business model
Business model- GTM type
- B2B
- Offering type
- Services
Revenue model
- IT Maintenance and Support Services: Frendy's core recurring revenue stream from 'Sopiva IT' modular maintenance and support services covering everyday IT operations, providing continuous support and upkeep of customer IT infrastructure.
- Expert Services and IT Consulting: Professional services including IT expert deployment for specific needs (Microsoft 365 environment development, Azure migration, Copilot implementation, comprehensive security), training, and development projects.
- Device and License Management: Services covering device management and acquisition, including AV and info display solutions, Microsoft 365 Business Premium licensing, and device pooling arrangements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Sopiva IT - Modular maintenance and support services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Soluto product offering
Product offeringCore offering
Frendy Oy provides modular IT maintenance and support services to Finnish businesses through its proprietary Sopiva IT model, covering end-user IT support, on-site support, cloud services (Microsoft 365 and Azure), cybersecurity operations (SOC), device lifecycle management, and AV/digital signage solutions. The company employs approximately 300 IT experts operating from 14 locations across Finland, delivering both day-to-day IT maintenance and strategic expert consulting to organizations that prefer to outsource their IT operations.
Product overview
Frendy is a Finnish IT partner company offering a unified portfolio of IT services organized around two core pillars: (1) Sopiva IT - a modular maintenance and support service covering workplace, mobile, M365 cloud, modern work culture and training, IT support, and on-site support; and (2) Asiantuntijapalvelut (Expert Services) - professional services for IT development including Azure cloud, Microsoft 365 Copilot, and comprehensive cybersecurity. The company also provides specialized offerings including IT consulting, cloud services, device pooling (laitepooli), AV solutions, and the free 365 Oppi & Knoppi knowledge tips service. Services span IT infrastructure (networking, servers, Azure), devices and licenses (including Microsoft 365 Business Premium), and security services.
Differentiator
Problem solved
Functional benefit
Products and services
- Sopiva IT
Quantifiable outcome
- Customer recommendation - Asiakkaamme suosittelevat Frendyä (Customers recommend Frendy)
Companies that use Soluto
Customer profileNamed customers21 records
Segments1 record
Ideal customer profiles1 record
Soluto technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Soluto partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- MicrosoftcoreFrendy holds Microsoft Solutions Partner designations in Infrastructure (Azure), Security, and Modern Work, demonstrating certified expertise in delivering Microsoft cloud solutions, security services, and modern workplace implementations including Microsoft 365 and Copilot AI tools.
- CiscocoreFrendy was awarded Cisco SMB Partner of the Year 2026, recognizing excellence in serving SMB customers as a Cisco technology partner in Finland. Cisco provides networking, collaboration, and security technology solutions.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
Soluto competitors and assessment
Company assessmentOthers
- Elenia (IT services arm): Elenia's IT services arm reflects the in-house IT capability of Finnish utility firms that sometimes compete with or partner with external MSPs like Frendy. Listed as an ecosystem adjacent player rather than a direct competitor.
Direct peers
- Solita: Solita is a Finnish IT services and digital transformation company with a strong culture and Microsoft partnership focus. Comparable to Frendy on Microsoft 365/Azure services, managed services, and cloud transformation in Finland.
- GoFore: GoFore is a Finnish digital transformation and IT services firm with comparable mid-market and enterprise customers in Finland. Overlaps with Frendy on IT consulting, cloud services, and Microsoft-based managed services.
- Enfo: Finnish IT services and managed services provider with a similar horizontal mid-market focus across managed IT, cloud, and data. Closely comparable to Frendy's Sopiva IT model and Microsoft-centric delivery in Finland.
Broad incumbents
- Atea Finland: Atea is the largest Nordic IT infrastructure and managed services provider, with full presence in Finland. Overlaps with Frendy across managed workplace, cloud, and security services for SMB and enterprise.
- CGI Finland: CGI is a global IT and business consulting services firm with significant operations in Finland. Overlaps with Frendy on IT outsourcing, application services, and infrastructure managed services for mid-market and enterprise clients.
- Fujitsu Finland: Fujitsu operates an IT services business in Finland covering managed workplace, cloud, and infrastructure services. Comparable as a larger-scale incumbent competing for the same IT outsourcing wallet as Frendy.
- Tietoevry: Tietoevry is a major Nordic IT services and digital transformation company with a Finland country presence. Comparable as a broader-scale incumbent offering managed services, cloud, and application services alongside Frendy's portfolio.
Regional players
- 2M-IT: 2M-IT is a Finnish IT services company specialized in healthcare and social welfare IT services. Comparable to Frendy as a regional Finnish managed IT services peer with overlapping vertical exposure.
- Istekki: Istekki is a Finnish IT services provider focused on the public sector and healthcare. Comparable as a Finnish-managed services and IT support peer, particularly relevant given Frendy's healthcare customers such as Bonalive.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Soluto social profiles
Digital presenceSoluto financial estimates
Financial estimateRevenue estimate
Valuation estimate
Soluto leadership team
Management profileNumber of profiles
Profiles2 records
Soluto funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Soluto M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Soluto
What does Soluto do?
Frendy Oy provides modular IT maintenance and support services to Finnish businesses through its proprietary Sopiva IT model, covering end-user IT support, on-site support, cloud services (Microsoft 365 and Azure), cybersecurity operations (SOC), device lifecycle management, and AV/digital signage solutions. The company employs approximately 300 IT experts operating from 14 locations across Finland, delivering both day-to-day IT maintenance and strategic expert consulting to organizations that prefer to outsource their IT operations.
Is Soluto a public or private company?
Soluto is a private company. It is classified as unknown and is currently operating.
When was Soluto founded?
Soluto was founded in 2007. It employs 11 to 50 people.
Where is Soluto based?
Soluto is headquartered in Helsinki, Finland, in the Europe region.
How does Soluto make money?
Three revenue lines are on record. IT Maintenance and Support Services are the primary driver. The others are expert Services and IT Consulting and device and License Management.
Who are Soluto's main competitors?
Elenia (IT services arm) is listed as an others. Direct peers are Solita, GoFore and Enfo. Broad incumbents are Atea Finland, CGI Finland, Fujitsu Finland and Tietoevry. Regional players are 2M-IT and Istekki.
Does Soluto have an API?
No public API is recorded for Soluto.
What industry is Soluto in?
Soluto's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize). Its NAICS code is 541513 and its SIC code is 7370.