Travel Agent Mall

What Travel Agent Mall does

Travel Agent Mall is a privately held B2B airline consolidator and travel technology platform founded in 2009 and headquartered in Southfield, Michigan, with an operational office in Gurgaon, India. The company aggregates consolidator net fares, published fares, private fares, and group fares across 350+ airlines and surfaces hotel inventory from 500K+ hotels on a single web-based booking portal that integrates with all three major global distribution systems (Amadeus, Sabre, Travelport) for PNR transfer and ticketing.

Its core product is the Global Air Market Place, complemented by the Global Hotel Market Place, a White Label Internet Booking Engine for partners wanting their own branded portals, an XML API (TAM API) for programmatic integration, and a Group Fare service for bookings of 10 or more passengers. The platform supports multi-currency and multi-payment workflows including ACH, wire transfer, and credit card, and notably does not require agents to hold an IATA or ARC number or their own GDS access to use the service.

The business model is transaction-based. Revenue is generated through (i) service bureau and ticketing fees layered onto each booking, (ii) spread on consolidator net fares purchased from airlines at negotiated rates, (iii) white label licensing, and (iv) group fare fulfillment. Travel Agent Mall sells exclusively through B2B channels to retail travel agents, online travel agencies, travel management companies, tour operators, and loyalty management companies, and explicitly does not sell to end travelers. Commission payouts to agents are processed two weeks after ticket issuance.

Name

Travel Agent Mall

Legal name

Travel Agent Mall

Website

https://travelagentmall.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Travel Agent Mall is a B2B airline consolidator providing retail travel agents, OTAs, TMCs, tour operators, and loyalty programs with access to consolidator fares from 350+ airlines and 500K+ hotels via a multi-GDS booking portal, white label engine, and XML API, operating since 2009 from Michigan, USA with fulfillment support in India.

Ownership category

akta.pro rank

Product category

B2B Travel Distribution / Airline Consolidation

NAICS

Travel Agencies (56151), Other Travel Arrangement and Reservation Services (56159)

akta.pro primary industry

Wholesale Distribution Platforms & Switches (B2B Booking Engines/Marketplaces) (THAKAJAG)

akta.pro secondary industries

Travel Management & Booking Infrastructure (GDS/Channel Managers/Booking APIs) (BPAMAIAO), Commission, Incentives & Revenue Optimization (ARC/BSP, Overrides) (THALAGAI), Fare Management, Pricing & Shopping Engines (ATPCO/Offer) (THABAJAE)

Keywords

• B2B airline consolidator
• Airfare distribution platform
• Travel agent booking portal
• Consolidator airfare services
• Travel technology platform

Headquarters

HQ city

Southfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Technology or R&D, Personnel, Marketing or Sales, Supply Chain

Revenue model

1. Transaction/Ticketing Fees: TravelAgentMall charges transaction fees on ticket bookings. The service bureau fee is included in the quoted fare and may vary based on market conditions, savings passed to the customer, time and effort spent, payment method, and upgrades applied.
2. Consolidator Net Fare Markup: The company acts as an airline consolidator, purchasing tickets from airlines at negotiated net fares and reselling to travel agents at discounted rates, allowing agents to add their own markup to earn commissions. Commission payments are processed two weeks after ticket issuance.
3. Service Bureau Fees: Service bureau fees cover automation, customer service, quality control, airline reporting, GDS scan costs, fulfillment, and dispatch. These fees are non-refundable and are added to the discounted air fares.
4. White Label Licensing: White label IBE licensing fees for travel agents and businesses to use TravelAgentMall's booking engine under their own branding.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels1 record

Core offering

Travel Agent Mall is a B2B airline consolidator and travel technology platform that provides travel agents, OTAs, TMCs, and tour operators with access to discounted consolidator airfares from over 350 airlines and hotel content from more than 500,000 hotels through a proprietary multi-GDS web portal. The company enables partners to search, book, transfer PNRs from Sabre and Amadeus, and issue tickets, while offering white label booking engines and XML API integration for embedded use. Revenue is generated via transaction/ticketing fees, service bureau fees, consolidator markup, and white label licensing.

Product overview

TravelAgentMall is a B2B online airfare consolidator and travel technology platform that provides multiple fare types for over 350+ airlines and hotel content for more than 500K hotels. The core product is the Global Air Market Place, which aggregates consolidator airfares through multi-GDS feeds. This is complemented by the Global Hotel Market Place for hotel bookings. The platform offers White Label Booking Engine as a branded solution for agents wanting their own portals, TAM API for technical integration, and Group Fare services for bulk bookings. The platform primarily serves Online Travel Agencies, Travel Management Companies, Loyalty Management Companies, and Tour Operators.

Differentiator

Problem solved

Functional benefit

Products and services

• Global Air Market Place A B2B travel technology platform that provides travel agents, OTAs, TMCs, and tour operators with access to consolidator airfares for more than 350 airlines, including market-specific published and private airfares, via a multi-GDS feed with multi-currency and multi-payment options.
• Global Hotel Market Place A B2B travel technology platform providing access to hotel content from more than 500,000 hotels on a single platform, integrated alongside air booking for travel agents and agencies.
• White Label Booking Engine A white label Internet Booking Engine (IBE) that enables travel agents and agencies to launch their own branded travel portals using Travel Agent Mall's consolidator airfare and hotel content, with customizable margins.
• TAM API An XML API providing standard airfare and hotel content from Travel Agent Mall's inventory, enabling third-party travel platforms and developers to integrate Search, Book, and Cancel functions into their own solutions.
• Group Fare A group flight booking service that allows travel agents to request and manage discounted group fares for groups of 10 or more passengers across multiple airline carriers, with deposit and balance payment terms.

Quantifiable outcome

• Travel agents can save up to 30% on published and private airfares
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core.

• AmadeuscoreTechnology or IntegrationAmadeus is a GDS (Global Distribution System) partner providing travel content distribution. TravelAgentMall integrates with Amadeus for PNR queueing and ticketing. The SABRE entry to release PNR ownership format and Amadeus queue format are supported for booking transfers.
• SabrecoreTechnology or IntegrationSabre is a GDS partner providing travel content. TravelAgentMall supports Sabre PNR ownership release format (6[X]TA/CO5G) for transferring bookings from agents' PCC to TravelAgentMall for ticketing.
• TravelportcoreTechnology or IntegrationTravelport is a GDS partner providing travel content integration for the platform.
• IATA (International Air Transport Association)coreTechnology or IntegrationIATA accreditation/partnership providing industry-standard certification for airline ticket distribution. IATA or ARC number is not required to work with TravelAgentMall.
• ARC (Airline Reporting Corporation)coreTechnology or IntegrationARC accreditation providing industry-standard certification for airline ticket reporting and settlement in the US market.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Travelport: One of the three major GDS providers that supplies TravelAgentMall's air content and also offers its own agent tooling, consolidator-style content, and merchandising solutions. It is directly comparable as both a content supplier and an adjacent competitor in B2B travel distribution.
• Trip.com Group: Large OTA group (Trip.com, Ctrip, Skyscanner, Travix) with B2B partner platforms supplying air and hotel content to third-party resellers. Comparable as a much larger incumbent that combines OTA reach with B2B distribution to travel agents.
• Sabre Travel Network: Major GDS partner of TravelAgentMall that also sells its own agent platforms, APIs, and travel marketplace solutions. Comparable because Sabre sets the commercial terms on a large portion of TravelAgentMall's air inventory while competing for the same B2B agent relationships.
• Amadeus: Global GDS whose content powers TravelAgentMall's ticketing flows and that also offers its own distribution, agency, and corporate travel platforms. Comparable as a GDS incumbent that both supplies and competes with mid-sized consolidators.

Direct peers

• TBO Holidays: B2B travel distribution platform providing air, hotel, and ground inventory to travel agents and tour operators worldwide via APIs and white-label tools. Comparable because it serves the same agent and tour-operator base with similar wholesale air and hotel content.
• Travel Boutique Online (TBO): B2B travel distribution platform providing air, hotel, and ancillary content to travel agents, OTAs, and tour operators globally via APIs and white-label solutions. Directly comparable in business model, target customers, and product breadth.
• Mystifly: B2B airline consolidator and travel marketplace selling air content from multiple airlines and GDSs to travel agents, OTAs, and TMCs globally. Directly comparable as a consolidator platform with multi-GDS access and API/white-label distribution to resellers.
• HotelBeds: Global bedbank and B2B hotel consolidator distributing accommodation inventory to travel agents and tour operators via APIs and white-label tools. Comparable because it operates the same B2B consolidator/wholesale distribution model in accommodation that TravelAgentMall applies to air.
• Riya Travel & Tours: B2B consolidator and travel-management company that supplies net-fare air inventory, group fares, and ancillary services to travel agents. Comparable as a long-standing consolidator addressing the same retail travel-agent segment with overlapping product set.

Others

• WEX Corporate Payments: Corporate travel and payments provider serving TMCs and corporate clients with air, hotel, and ground content plus settlement infrastructure. Comparable as an adjacent enabler in the B2B corporate travel distribution and ticketing ecosystem.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/TravelAgentMall
• Facebookfacebook.com/Travel-Agent-Mall-1711306185655520

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Travel Agent Mall