Consolidated Insurance Brokers

What Consolidated Insurance Brokers does

Consolidated Insurance Brokers (legal entity: Consolidated Insurances Pty Ltd) is a Queensland-based insurance brokerage founded in 2009 that intermediates commercial and personal insurance coverage for Australian businesses and individuals. The firm operates three offices in Brisbane (headquarters at 109 James Street, New Farm), Bundaberg, and Emerald, with approximately 20-25 staff across roles including Account Directors, Account Managers, Brokers, Compliance, and a dedicated Claims Manager. Its service portfolio spans business insurance (commercial building, commercial landlords, commercial and residential strata, motor fleet, truck, heavy vehicle, warehouse, retail, plant and equipment, cyber, professional indemnity, and public liability) and personal lines (home and contents, landlord, private motor, personal accident).

The brokerage does not own underwriting capacity; instead, it earns commissions by placing clients with over 150 national and international insurers accessed through its Steadfast group network membership, and supports clients with annual renewal re-quoting, plain-English policy explanations, and claims advocacy. Supporting services include a dedicated Claims Management function, a Quotes and Comparisons service, and premium funding via DEFT Payment Services (4-10 month installment plans). The company holds Australian Financial Services Licence 344 121 and ABN 95 139 608 174, and has been recognized as a Top Brokerage by Insurance Business Australia in 2022 and 2023, and as a Silver Medal awardee for Large Brokerage of the Year at the IBAA 2026 awards. No proprietary technology platform, mobile application, or AI capabilities are disclosed; the operating model is sales-led via phone, website quote requests, and in-person consultations.

Name

Consolidated Insurance Brokers

Legal name

Consolidated Insurances Pty Ltd

Website

https://cib.com.au

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Consolidated Insurance Brokers is a Queensland-based insurance brokerage founded in 2009 that places commercial and personal insurance with over 150 insurers via the Steadfast network, serving SMBs and individuals across three offices in Brisbane, Bundaberg, and Emerald.

Ownership category

akta.pro rank

Product category

Insurance Brokerage Services

NAICS

Insurance Agencies and Brokerages (52421), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Commercial Lines Insurance Brokerage (FSAEADAB)

akta.pro secondary industries

Retail (Personal Lines) Insurance Brokerage (FSAEADAA), Specialty Insurance Brokerage (Marine, Aviation, Cyber, Professional Lines) (FSAEADAJ)

Keywords

• Commercial insurance brokerage
• Personal insurance advisory
• Claims management services
• Business insurance solutions
• Insurance quote comparison

Headquarters

HQ city

New Farm

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance Brokerage Commission: CIB operates as an insurance broker earning commissions from multiple insurers. They access over 150 national and international insurers through their Steadfast group membership to find competitive coverage for clients. Revenue comes from broker fees and commissions paid by insurance providers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Consolidated Insurance Brokers (CIB) is an Australian insurance brokerage that places and manages insurance policies on behalf of clients by accessing more than 150 insurers through its Steadfast network membership. The firm distributes both business and personal insurance lines, including commercial property, motor fleet, professional indemnity, strata, cyber, and home and contents cover, and supports clients with claims handling, renewals, and quote comparison. The legal trading entity is Consolidated Insurances Pty Ltd, operating from offices in New Farm (Brisbane), Bundaberg, and Emerald in Queensland.

Product overview

Consolidated Insurance Brokers (CIB) operates as an insurance brokerage offering a comprehensive portfolio of insurance products and services. The core offering consists of Business Insurance (a modular package covering property damage, business interruption, liability, and more) and Personal Insurance products, complemented by specialized lines including Commercial Building Insurance, Commercial Landlords Insurance, Commercial Strata Insurance, Cyber Insurance, Heavy Vehicle Insurance, Professional Indemnity, Public Liability, Truck Insurance, Warehouse Insurance, Landlord Insurance, Home and Contents Insurance, Personal Accident, and Private Motor. Additional products include Motor Fleet, Commercial Motor, Residential Strata, Retail, and Plant and Equipment Insurance. CIB provides supporting services including Claims Management, Insurance Renewals, and Quotes and Comparisons. As a Steadfast network member, CIB accesses over 150 national and international insurers to source competitive quotes. The company holds AFSL 344 121 and ABN 95 139 608 174, with no public API or documented AI capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Insurance Modular insurance package for businesses that combines multiple commercial covers into a single policy tailored to the risk profile of the business.

Quantifiable outcome

• Over 1,000 5-star Google reviews across Brisbane, Bundaberg, and Emerald locations
• +1 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Steadfast GroupcoreStrategic or Co-development PartnerSteadfast is a broker network providing CIB access to over 150 national and international insurers. This membership allows CIB to offer market-leading cover, excellent outcomes and support, and expertise through broker-negotiated policies with better coverage than direct-to-public options.
• NIBA (National Insurance Brokers Association)minorOthersNIBA membership connects Australian insurance brokers and provides professional development, advocacy, and industry standards. CIB displays the NIBA logo indicating membership.
• QCIB (Queensland Consolidated Insurance Brokers)minorOthersQueensland-based insurance broker association membership. CIB displays the QCIB logo.
• DEFT Payment ServicesminorOthersDEFT provides online payment processing services for CIB, accepting credit cards (MasterCard, Visa, AMEX, Diners), debit cards, and offering premium funding arrangements for monthly insurance payments over 4-10 months.
• Various Australian InsurerscoreChannel Partner/ Reseller/ DistributorCIB has access to multiple insurers including 9 commercial property insurers, 5 strata insurers, 7 heavy vehicle insurers, and access to specific underwriting agencies targeting warehouse style buildings. Access varies by insurance type.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• BizCover: BizCover is an Australian digital-first commercial insurance platform targeting small businesses with instant online quotes across multiple product lines. Represents an emerging insurtech model that competes with CIB for lower-touch SMB commercial insurance through lower cost and faster turnaround.

Direct peers

• Coverforce: Coverforce is a Queensland-based mid-market commercial insurance brokerage with multi-state offices, providing commercial, motor fleet, and personal lines. Closest comparable size, geography, and product breadth to CIB with similar Steadfast/aggregator-affiliated distribution model.
• Insurance House Australia: Insurance House is an Australian commercial insurance broker offering business, strata, fleet, and personal lines with multiple offices. Both brokerages share a multi-city Queensland/Victoria footprint and comparable product portfolio targeting SMB and mid-market commercial accounts.
• BJS Insurance Brokers: BJS is a Brisbane-based commercial insurance brokerage providing commercial property, liability, and specialty lines for Queensland SMBs. Direct competitor for the same Brisbane-based commercial client base with overlapping carrier panel access via Steadfast membership.
• EBM Insurance Brokers: EBM is a long-established Brisbane-headquartered insurance brokerage serving Queensland and NSW businesses with commercial property, liability, and professional indemnity coverage. Like CIB, EBM focuses on personalized broker-led service for commercial clients and operates as a Steadfast member.
• Honan Insurance Brokers: Honan is a similarly sized Australian commercial and personal lines insurance brokerage headquartered in Melbourne but with multi-state operations. Both are Steadfast-affiliated mid-market brokerages competing for commercial property, strata, and motor fleet clients across Australia.

Broad incumbents

• Steadfast Group: Steadfast is Australia's largest broker network and CIB's primary strategic partner, providing access to 150+ insurers and aggregated buying power. As the network parent and broad incumbent, Steadfast shapes CIB's competitive position through member services, insurer panel agreements, and aggregated marketing tools.
• Marsh Australia: Marsh is a global insurance brokerage with Australian operations providing commercial risk and insurance placement across all major lines. Competes with CIB for larger commercial accounts and is increasingly targeting mid-market segments that historically were accessible to regional brokerages like CIB.
• Aon Australia: Aon is a global insurance brokerage and risk advisory firm with substantial Australian operations serving large commercial accounts. Overlaps with CIB in commercial property, liability, and cyber brokerage, though typically competes for larger enterprise placements that are out of CIB's SMB-focused scope.

Regional players

• Ausure: Ausure is an Australian insurance broker network with member brokerages across regional and suburban Australia. Comparable to Steadfast-affiliated regional brokerages like CIB in business model and target market, with overlapping access to multiple insurer panels.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/consolidatedinsurances
• LinkedInlinkedin.com/company/consolidated-insurances-pty-ltd

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Consolidated Insurance Brokers