Gather Group

What Gather Group does

Gather Group is an Australian digital health company founded in 2021 and based in Melbourne that operates a mobile and white-label platform enabling patients to build and coordinate personal care networks of family and friends around home-based care. The core product, the Gather Care app (available on iOS and Android), uses role-based access (administrator, inner-circle, general member) to translate clinical information into coordinated digital care plans, delivers nudge-psychology-based reminders, runs regular Patient-Reported Outcome Measures (PROMs) check-ins that flag risk, and pushes clinically developed educational content to upskill carers. Enterprise features include real-time health alerts, a Customer Care Platform dashboard for reporting and analytics, and a fully white-labeled solution configurable to a partner's branding and data needs.

The platform is built with compliance-first security architecture: two-factor authentication, end-to-end encryption with external penetration testing, HIPAA compliance for US customers, GDPR-compliant data storage in Australia, and Australian Privacy Principles compliance under the Privacy Act 1988 (Cth). Distribution combines direct-to-consumer app downloads, referrals from clinical staff (GPs, breast care nurses, practice nurses), and enterprise B2B licensing to hospitals, clinics, and health insurers. Named partners include Australian Unity, the University of Melbourne, La Trobe University, Redkite, PanKind, ASW, and Goulburn Valley Health. Peer-reviewed validation was published in Frontiers in Digital Health (May 2023), analyzing the first 19,000 users.

Gather Group generates revenue primarily through enterprise subscription licensing of its white-labeled platform to healthcare providers and insurers on annual contracts, with a freemium individual app available free through participating providers and insurers or via direct contact. Customer segments are individuals (patients and carers), healthcare providers, and health insurers. The company is privately held with 1-10 employees and operates solely in Australia despite HIPAA-aligned readiness for US customers.

Name

Gather Group

Legal name

Gather Group

Website

https://gathergroup.com.au

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Gather Group is a Melbourne-based digital health company whose mobile and white-label platform enables patients to coordinate personal care networks of family and friends around home-based care, serving individuals, healthcare providers, and health insurers in Australia with HIPAA- and GDPR-compliant infrastructure.

Ownership category

akta.pro rank

Product category

Digital Health / Care Coordination Software

NAICS

Health Care and Social Assistance (62)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)

akta.pro secondary industries

Family Care Navigation & Care Coordination Platforms (multi-member care plans, referrals) (HLALAHAL), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Employer/Member Engagement Platforms for Provider-Sponsored Plans (HLACAEAM)

Keywords

• Digital health platform
• Care coordination software
• Patient engagement app
• Home care management
• Personal care networks

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Enterprise Licensing to Healthcare Providers: White-labeled platform licensing to healthcare providers (hospitals, clinics, healthcare organizations) who deploy the app to their patients and clients.
2. Enterprise Licensing to Insurers: Branded app deployment to insurance members as a value-added service for improved member engagement during care journeys.
3. Individual App (Freemium): Free app access through participating healthcare organizations; direct access available for individuals whose health partners are not participating.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Gather Group operates a digital health and care management platform, delivered primarily through the Gather Care mobile app on iOS and Android, that helps patients build personal care networks of family and friends to coordinate care plans, manage medication, share the burden of care, and complete rehabilitation tasks at home. For enterprise customers, the company provides a fully white-labelled version of the platform that hospitals, clinics, and health insurers can rebrand with their own identity and offer to patients or members as part of care services, including a Customer Care dashboard for reporting, data insights, real-time health alerts, and targeted network communication.

Product overview

Gather Group offers a unified digital health and care management platform consisting of the Gather Care mobile application and a comprehensive suite of features. The core platform enables patients to build personal care networks and coordinate care tasks, with key modules including Network Builder, Care Plan screening, Care Coordination calendar, Reminder Notifications, Trackers and Check-ins (PROMs), Health Alerts, Health Education content, Communication Hub, and Care Guides. For enterprise clients (insurers and providers), Gather Group provides a white-labelled solution with a Customer Care Platform dashboard for reporting, monitoring, and analytics. The platform operates as a single integrated product ecosystem rather than separate modular offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• Gather Group Digital Health & Care Management Platform Core cloud-based platform that activates and equips personal care networks around patients to deliver better health outcomes, limit adverse events, and reduce healthcare costs through coordinated digital care plans. It is the underlying software that powers both the consumer-facing Gather Care app and the white-labelled enterprise deployments.
• Gather Care App iOS and Android mobile application that enables patients to manage care tasks, communicate with their personal care networks, receive clinical guidance, follow nudges and reminders, and track health progress. Available free through participating healthcare organizations, providers, and insurers, with direct access for individuals whose health partners are not participating.
• White Label Solution Fully white-labelled version of the Gather Group platform that insurers and healthcare providers can customize with their own branding, user interface, onboarding, and data insights, and deploy to their patients or members as a value-added care service.
• Customer Care Platform Insurer and provider dashboard providing reporting, data insights, real-time health alerts, and targeted network communication to support power data analysis and oversight of patients or members using the platform.

Quantifiable outcome

• Care adherence rates can improve from 30-80% baseline range with platform support
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Frontiers MediacoreStrategic or Co-development Partner · 17 May 2023Published peer-reviewed research study 'Evaluation of a supportive care app for coordinating caring networks: an analysis of the first 19,000 users' in Frontiers in Digital Health journal.
• Australian UnitycoreStrategic or Co-development PartnerListed as trusted partner on Gather Group website. Australian Unity is a Australian health, wealth, and living company providing health insurance and care services.
• The University of MelbournecoreStrategic or Co-development PartnerListed as trusted partner with research collaboration. University of Melbourne is a leading research university with health faculty expertise.
• RedkiteminorStrategic or Co-development PartnerListed as trusted partner. Redkite is an Australian charity providing support to young people with cancer and their families.
• PanKindminorStrategic or Co-development PartnerListed as trusted partner. PanKind is the Australian pancreatic cancer foundation focused on improving outcomes for patients.
• La Trobe UniversitycoreStrategic or Co-development PartnerListed as trusted partner. La Trobe University is a research university with health and community care academic programs.
• ASWminorStrategic or Co-development PartnerListed as trusted partner on Gather Group website. ASW appears to be a professional services or consulting organization.
• Goulburn Valley HealthcoreStrategic or Co-development PartnerHealthcare provider that has endorsed the Gather Group technology. Executive quoted praising the platform's coordination capabilities.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Wellbe: Care journey platform for hospitals that automates patient education, PROMs, and care plan engagement across an episode — closely comparable to the provider side of Gather Group.
• Welkin Health: Care management workflow platform with patient communication, care plans, and PROMs, targeted at chronic-condition and care-coordination programs — competes in the same workflow and enterprise stack.

Broad incumbents

• Epic MyChart: EHR vendor's patient portal and care-plan/app ecosystem embedded across major health systems — the dominant incumbent in patient engagement that any white-label care-coordination platform must position against.

Direct peers

• Cadence: Remote patient monitoring and chronic-condition management platform with a focus on value-based care and real-time alerts — overlaps with Gather Group's PROMs, alerts, and payer/provider care-coordination stack.
• Pack Health: Digital care coaching and patient engagement service offering personalized care plans, reminders, and content to drive self-management — overlapping with Gather Group's nudge-driven adherence and education library.
• Force Therapeutics: Digital care platform that engages patients through their episode of care (especially orthopedic/surgical recovery) with education, PROMs, and remote monitoring — overlapping closely with Gather Group's care-plan, PROMs, and adherence features.
• Ianacare: US-based platform that helps families coordinate support for a loved one receiving care, very similar model of activating personal care networks around a patient and distributing caregiving tasks.
• MedAdvisor: Australian medication management and patient engagement platform serving pharmacies, insurers, and consumers — competes for the same Australian chronic-condition engagement budgets and adherence-driven outcomes.
• Vivify Health: Remote care management platform combining patient engagement, PROMs, and condition-specific pathways for chronic care, with enterprise distribution to providers and payers — directly comparable in care-coordination and PROMs architecture.
• Perx Health: Australian patient engagement and medication-adherence platform that works with health insurers and pharma to drive daily care-task completion — comparable geography, business model, and behavioral-adherence wedge.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/gathergroup

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gather Group