SafeGuards Training

What SafeGuards Training does

SafeGuards Training for Children and Adult Services is a Canadian not-for-profit corporation headquartered at 100 York Blvd, Suite #120, Richmond Hill, Ontario. Founded as a partnership in 1995 and incorporated in 2004, it is governed jointly by five Ontario provincial associations — Community Living Ontario, Children's Mental Health Ontario, Association of Native Child and Family Services Agencies of Ontario, Ontario Care Collective, and Ontario Association of Young Parent Agencies — each of which nominates two representatives to the Board. The organization's flagship asset is its exclusive Canadian Provider license for Cornell University's Therapeutic Crisis Intervention (TCI) system, a trauma-informed, evidence-based crisis prevention and intervention framework approved by the Government of Ontario, complemented by the Post-Crisis Multilevel Response Model (PCR) for debriefing, Life Space Interview (LSI), and team review.

The product portfolio spans four core delivery formats: Therapeutic Crisis Intervention certification programs (including train-the-trainer intensives and a bundled 3-day direct training plus 5-day trainer certificate journey); Online Training delivered via Zoom and self-paced webinars (with 92 online courses available); customized In-Service/On-Site training delivered at client organizations anywhere in Canada; and the Respite Learning Portal at respitecourse.ca serving respite providers and families (with three certificate programs including Respite Care for People with Autism). These are supplemented by approximately 104 courses organized into thematic categories — Trauma-Informed Practice, Trauma Focused Intervention, Treating Trauma Effects, Sociocultural Perspectives, Dual Diagnosis, and Health and Well Being — plus branded TCI materials such as the Student Workbook Edition 7 ($26.99 each) available only to certified trainers.

Revenue is generated through a mix of one-time course fees (typically $155-$205 for individual professional courses with member and non-member tiers), intensive TCI certification bundles ($5,706.50 combined), workbook and certificate-of-attendance sales, and 6-month access windows for respite online courses. Pricing includes HST and offers 20% group discounts for 4+ participants, with TCI training excluded from group discounting. Distribution is multi-channel: direct public self-serve registration on the website, field/enterprise sales for customized in-service deployments, the dedicated Respite Learning Portal, and in-person TCI delivery in the Greater Toronto Area. The core operating team comprises approximately five staff (Executive Director Nicole Tuzi plus Knowledge Exchange, Registration, Respite Registrar, and Finance roles), with a broader bench of contracted trainers and board-level governance distributed across the five association partners.

Name

SafeGuards Training

Legal name

SafeGuards Training For Children And Adult Services

Website

https://safeguards-training.net

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

SafeGuards Training is a Canadian not-for-profit and the exclusive Canadian provider of Cornell University's Therapeutic Crisis Intervention system, delivering trauma-informed certification, online, and on-site professional development to human services workers across Ontario and Canada through 104 courses.

Ownership category

akta.pro rank

Product category

Professional Development Training

NAICS

Educational Support Services (6117), Educational Services (611)

SIC

Services-Educational Services (8200), Services-Health Services (8000)

akta.pro primary industry

Trauma-Informed Care & Crisis Response (School-Based) (EDAKAMAF)

Keywords

• Trauma-informed training
• Crisis intervention certification
• Human services professional development
• Respite care training
• Customized in-service training

Headquarters

HQ city

Richmond Hill

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Public Training Courses: Individual professionals register and pay for scheduled training courses delivered online via Zoom or in-person. Courses include member and non-member pricing with group registration discounts of 20% for 4+ participants.
2. TCI Certification Programs: Intensive five-day train-the-trainer courses for Therapeutic Crisis Intervention certification. Includes direct training prerequisites and bundled trainer certificate programs with tiered pricing.
3. TCI Training Materials: Sale of TCI Student Workbooks (Edition 7) at $26.99 each and Certificates of Attendance (20 per package) to certified TCI trainers.
4. Customized In-Service Training: Organizations request tailored training delivered at their location or virtually, with training materials, certificates, evaluations, and name tags organized and shipped to client sites.
5. Respite Online Training: Self-paced online courses including Respite Services Training Certificate, Respite Care for People with Autism, and Autism and Your Child: A Parent's Guide with 6-month access window.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

SafeGuards Training delivers trauma-informed professional development courses and certification programs for human services professionals across Ontario and Canada. The flagship offering is the Therapeutic Crisis Intervention (TCI) system licensed from Cornell University, alongside instructor-led online courses via Zoom, customized in-service training delivered onsite at client organizations, the Respite Learning Portal for caregivers and families, and supporting TCI curriculum materials.

Product overview

SafeGuards Training is a not-for-profit training organization offering a comprehensive portfolio of trauma-informed professional development programs for human service professionals in Ontario and across Canada. The core offerings include: (1) Therapeutic Crisis Intervention (TCI) Training - the flagship certification program developed by Cornell University with trainer certificates and materials; (2) Online Training - virtual instructor-led courses and webinars accessible via Zoom; (3) In-Service/On-Site Training - customized training delivered at client organizations; and (4) the Respite Learning Portal - dedicated training for respite care providers. These are supplemented by specialized course categories covering Trauma-Informed Practice, Trauma Focused Intervention, Treating Trauma Effects, Sociocultural Perspectives, Dual Diagnosis, Health and Well Being, and Assessment & Treatment Planning. The organization serves Clinicians, Educators, Social Workers, Community Support Workers, and Child Welfare Workers across 104 courses with a team of experienced trainers.

Differentiator

Problem solved

Functional benefit

Products and services

• Therapeutic Crisis Intervention (TCI) Training Trauma-informed, evidence-based crisis prevention and intervention training program licensed from Cornell University, approved by the Government of Ontario. Includes TCI Trainer Certificate program, TCI Direct Training, and TCI Post-Crisis Response Update courses. Designed for child welfare agencies, children's mental health organizations, and residential child care settings to reduce risk and foster positive outcomes for children, youth, and staff.
• In-Service / On-Site Customized Training Customized training delivered at client organizations or community settings, virtually or onsite anywhere in Canada. Tailored to specific organizational needs and staff schedules with planning support, training materials, certificates, evaluations, and name tags organized and shipped to client sites. Community-based coordination available for agencies sharing costs.
• Respite Learning Portal Dedicated online portal (respitecourse.ca) offering self-paced courses for respite care providers, caregivers, and families supporting individuals with autism. Includes Respite Services Training Certificate, Respite Care for People with Autism, and Autism and Your Child: A Parent's Guide with a 6-month access window. Features discussion boards and certificate issuance.
• Online Training (Virtual Instructor-Led Courses) Self-paced and instructor-led virtual courses delivered via Zoom, accessible to professionals across Ontario and Canada. Includes webinars and certificate programs with continuing education credits covering trauma-informed practice, trauma-focused intervention, sociocultural perspectives, and treating trauma effects.
• TCI Training Materials Official TCI training materials sold to certified TCI trainers, including TCI Student Workbooks (Edition 7) at $26.99 each and Certificates of Attendance (20 per package). Includes post-crisis response workbooks and family-focused workbooks.

Quantifiable outcome

• Decreased crisis incidents in TCI-trained facilities: child abuse reports decreased by 40% in pilot facilities from 1981-1982
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Community Living OntariocoreStrategic or Co-development Partner · 1 January 1995One of five provincial association partners that nominates two representatives to SafeGuards' Board of Directors. Partnership began in 1995 and has grown to include research, advocacy, policy development, and conferences at both provincial and local levels.
• Children's Mental Health OntariocoreStrategic or Co-development Partner · 1 January 1995Provincial association partner providing governance representation on SafeGuards' Board of Directors. Collaboration includes research, advocacy, and policy development initiatives.
• Association of Native Child and Family Services Agencies of OntariocoreStrategic or Co-development Partner · 1 January 1995Provincial association partner contributing to culturally-informed training development. Representatives on SafeGuards' Board ensure training addresses Indigenous perspectives and needs.
• Ontario Care CollectivecoreStrategic or Co-development Partner · 1 January 1995Provincial association partner (formerly Ontario Association of Young Parent Agencies) contributing governance and advocacy to SafeGuards partnership.
• Ontario Association of Young Parent AgenciescoreStrategic or Co-development Partner · 1 January 1995Provincial association partner contributing to SafeGuards' Board governance and training development for organizations serving young parent families.
• Cornell University (Residential Child Care Project)coreTechnology or Integration · 1 January 1979Developer of Therapeutic Crisis Intervention (TCI) system. SafeGuards is the exclusive Canadian Provider of TCI training, certification, and materials. TCI was developed by Family Life Development Center at Cornell University with grant from National Center of Child Abuse and Neglect.
• Support Your WayminorOthersRespite agency linked on SafeGuards' Respite Learning Portal as a resource for respite service providers.
• Respiteservices.comminorOthersRespite services resource linked on SafeGuards' Respite Learning Portal for caregiver and provider reference.
• My Community HubminorOthersCommunity resource linked on SafeGuards' Respite Learning Portal for respite service information.
• Community Living OntariominorOthersPartner organization resource linked on SafeGuards' Respite Learning Portal.
• Children's Mental Health OntariominorOthersPartner organization resource linked on SafeGuards' Respite Learning Portal for mental health support information.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• PESI: Continuing education provider for mental health, social work, and allied professionals. Offers competing trauma-informed practice, suicide prevention, and mental health training courses targeting the same clinician audience as SafeGuards.
• Relias: Large-scale online training platform serving healthcare, behavioral health, and human services organizations. Competes with SafeGuards' non-TCI catalog via on-demand trauma-informed and continuing education content at enterprise scale.

Emerging players

• CharacterStrong: Provides social-emotional learning, trauma-informed practice, and behavioral training curricula for schools and youth-serving organizations. Emerging competitor in adjacent youth-services training segments where SafeGuards also operates.
• Zur Institute: Online continuing education provider for mental health professionals with trauma and treatment-focused courses. Competes for the same clinician and social worker segment SafeGuards targets with its trauma-informed practice catalog.

Direct peers

• NAPPI International: Provider of Non-Abusive Psychological and Physical Intervention training for human services and behavioral health organizations. Competes with TCI in the same trauma-informed crisis prevention niche across North America.
• Handle With Care Behavioral Health System: Crisis intervention and behavior management training program for mental health, social services, and education settings. Overlaps directly with SafeGuards' therapeutic crisis response and de-escalation curriculum.
• Crisis Prevention Institute: The leading global provider of Nonviolent Crisis Intervention training, directly comparable to SafeGuards' TCI offering. CPI serves healthcare, education, and human services organizations with a similar train-the-trainer, certification, and refresh-course model.
• QBS (Quality Behavioral Solutions): Provides Safety-Care crisis prevention training for human services providers serving individuals with developmental disabilities. Competes with TCI for the same developmental services and mental health agency budgets in North America.

Others

• CAMH (Centre for Addiction and Mental Health): Canada's largest mental health teaching hospital and a developer of evidence-based training resources for mental health and human services professionals. Adjacent to SafeGuards in the Canadian mental health training ecosystem.
• Cornell University Residential Child Care Project: Developer and licensor of the TCI system that SafeGuards delivers in Canada. Not a commercial competitor but a strategic upstream partner whose licensing terms directly govern SafeGuards' flagship product.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/SafeGuardsTrainingCanada
• Xx.com/SafeGuardsT
• LinkedInlinkedin.com/company/safeguards-training

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SafeGuards Training