Good Neighbour

Name

Good Neighbour

Legal name

Good Neighbour Aotearoa Trust

Website

https://goodneighbour.co.nz

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Good Neighbour Aotearoa Trust is a Bay of Plenty, New Zealand charitable non-profit operating six volunteer-led programs (Food Rescue, Neighbourhood Projects, Community Gardens, Firewood, Care Team, and Kitchen) that provide practical support, food redistribution, and skills training to vulnerable individuals, families, and 70+ partner community organizations.

Ownership category

akta.pro rank

Product category

Charitable Community Support Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Sustainable Agriculture & Food Systems (BPAGAGAI), Public Charities & Grantmaking Intermediaries (BPAGAKAE)

Keywords

• Food rescue services
• Community support programs
• Neighbourhood assistance
• Charitable social services
• Volunteer-led outreach

Headquarters

HQ city

Tauranga

HQ country

New Zealand

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Financial Donations: Good Neighbour receives financial donations from individuals and organisations. Donations can be made via credit/debit card or online banking to Good Neighbour Aotearoa Trust. Sponsorships from corporate partners provide ongoing financial support with benefits including volunteer opportunities, tax rebates (1/3 of donation back), and community engagement.
2. Food Donations: Food and non-food items are donated by supermarkets, distributors, manufacturers, local markets, cafes, and individuals. The organisation collects surplus food that would otherwise go to landfill and redistributes it to community organisations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Good Neighbour Aotearoa Trust operates a portfolio of six interconnected community service programs in the Bay of Plenty, New Zealand: Food Rescue (collects and redistributes surplus food to 70+ community organisations), Neighbourhood Projects (practical home and property help), Community Gardens (42 garden beds growing produce), Firewood (collects, processes and delivers low-cost firewood), Care Team (holistic support and advocacy), and Good Neighbour Kitchen (culinary education and mentoring). The organisation provides practical support and human connection to vulnerable individuals and families through volunteer-led operations funded by donations and sponsorships.

Product overview

Good Neighbour is a community charitable organization operating in the Bay of Plenty, New Zealand, offering a portfolio of interconnected social service programs. The organization consists of six core service arms: Food Rescue (food redistribution), Neighbourhood Projects (practical assistance), Community Gardens (urban agriculture), Firewood (home heating support), Care Team (holistic support services), and Good Neighbour Kitchen (culinary education). These programs work together to address poverty, food waste, and social isolation through practical help and community connection, operating on a 'hand up, not hand out' philosophy.

Differentiator

Problem solved

Functional benefit

Brands

• Good Neighbour Kitchen: A kitchen-based training and mentoring programme that educates and mentors students, volunteers and community members to use food on hand to create nutritious meals.
• Care Team
• Food Rescue
• Firewood

Products and services

• Food Rescue Collects surplus food from supermarkets, distributors, manufacturers, and cafes and redistributes it to over 70 community organisations, serving approximately 5,000 people weekly and rescuing 466,875 kg of food in FY 2025.
• Neighbourhood Projects Provides practical help through backyard clean-ups, hands-on property projects, and small moves for families in need, with hundreds of families benefiting annually.
• Community Gardens

Quantifiable outcome

• 5,000 people supported weekly with rescued food across 750 Kiwi households
• +3 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

24 partnerships are on record, tiered core and minor.

• Carmel Country Retirement VillagecoreStrategic or Co-development PartnerCo-founder Jason Rowling is Co Owner/Manager. Provides ongoing sponsorship support for Good Neighbour operations.
• McFall FuelcoreStrategic or Co-development PartnerFuel company providing donations and support for the firewood programme operations.
• Pacific ToyotacoreStrategic or Co-development PartnerDonated a brand new Hilux 3.0 Diesel Ute for Good Neighbour to use. Ongoing vehicle support for operations.
• Synergy TechnologiescoreStrategic or Co-development PartnerAJ McKean (Founder & Managing Director) is on the Board. Provides technology support and partnered on 'Share the Warmth' campaign.
• Tauranga City CouncilcoreStrategic or Co-development PartnerLocal government partner providing support and collaborating on community initiatives including support for older people.
• Taylor Bros TransportcoreStrategic or Co-development PartnerTransport company thatdonates services to collect firewood logs from Port of Tauranga free of charge, enabling the firewood programme.
• CountdowncoreStrategic or Co-development PartnerMajor supermarket chain donating surplus food that would otherwise go to landfill, distributed through Food Rescue programme.
• New WorldcoreStrategic or Co-development PartnerSupermarket donating surplus food items for redistribution to community organisations.
• Pak'n'SavecoreStrategic or Co-development PartnerSupermarket donating surplus food for food rescue operations.
• ZespricoreStrategic or Co-development PartnerKiwifruit company collaborating to distribute quality kiwifruit (SunGold) to community, with 8,000 kg distributed.
• The Warehouse Fraser CoveminorStrategic or Co-development PartnerNew partnership to distribute non-food products not good enough to sell but useful for those in need, including fresh produce trial items.
• Port of TaurangacoreStrategic or Co-development PartnerProvides damaged or unsuitable logs from export operations for firewood processing.
• Open DoorsminorStrategic or Co-development PartnerProvides kiln dried offcuts from joinery business as kindling wood for firewood recipients.
• Royal WolfminorStrategic or Co-development PartnerProvides container hire for firewood depot storage operations.
• Tauranga Fire BrigademinorStrategic or Co-development PartnerPartners to install free smoke alarms in homes receiving firewood, promoting fire safety.
• Vertical HorizonsminorStrategic or Co-development PartnerTraining organisation using Good Neighbour's depot and logs to help people qualify in chainsaw operation safety.
• Bethlehem Community ChurchcoreStrategic or Co-development PartnerGenerous landowners for the Bethlehem Community Gardens, enabling the community garden programme.
• Age ConcernminorStrategic or Co-development PartnerPartner in supporting older people, collaborating on food delivery services for pensioners.
• Here to Help UminorStrategic or Co-development PartnerSocial agency coordinating food support pack deliveries for older people in partnership with Good Neighbour.
• Tauranga Boys CollegecoreStrategic or Co-development PartnerStudents participate in the Life Skills Programme at the Good Neighbour Kitchen, learning practical skills.
• TrainingCominorStrategic or Co-development PartnerTraining organisation partnering for kitchen-based education and mentoring programmes.
• Blue LightminorStrategic or Co-development PartnerCommunity organisation partnering with the kitchen programme for community meals.
• TrimaxminorStrategic or Co-development PartnerEquipment company providing support for mowing and garden equipment.
• Z StationminorStrategic or Co-development PartnerProvides paid staff volunteers for neighbourhood projects, supporting community transformation work.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Kaibosh Food Rescue: Wellington-region food rescue charity redistributing surplus food to community organisations. Nearly identical operational model to Good Neighbour's Food Rescue programme; a strong regional peer.
• KiwiHarvest: New Zealand's largest food rescue organisation, redistributing surplus food from supermarkets and producers to community groups. Directly comparable to Good Neighbour's Food Rescue arm, operating a similar surplus-to-community model in other regions.
• The Foodbank NZ Network (Foodbank New Zealand): National food bank network distributing donated food to community organisations. Closely comparable to Good Neighbour's food redistribution function, with Tauranga Community Foodbank already a partner.
• Auckland City Mission: Large Auckland-based social services charity providing food, social housing, and holistic support. Comparable integrated multi-arm model (food, social services, care) but operating at larger scale and in a different region.

Broad incumbents

• New Zealand Red Cross: Major NZ humanitarian organisation providing emergency relief, food assistance and community programmes. Comparable in delivering emergency food and household support at scale across NZ.
• St Vincent de Paul New Zealand: Long-established NZ welfare and community support charity. Already a Good Neighbour recipient partner; comparable in mission (food, household assistance, social support) but national, established, and faith-based.
• The Salvation Army New Zealand: Major national charity providing food banks, social services, addiction support and community programmes. Comparable integrated social services mission at much larger scale.

Emerging players

• Habitat for Humanity New Zealand: Volunteer-led charity addressing housing and practical home needs. Comparable volunteer-driven, practical-help model similar to Good Neighbour's Neighbourhood Projects and Firewood arms.

Regional players

• LinkPeople (formerly Methodist Mission Northern): Auckland/Northern NZ social services charity providing food, community support and advocacy. Comparable holistic community support model but regionally focused on upper North Island.
• Wellington City Mission: Wellington-based social services charity offering food, social support and community programmes. Comparable integrated community support model but operating in a different NZ region.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@goodneighbour8167
• Facebookfacebook.com/GoodNeighbour.co.nz
• Instagraminstagram.com/goodneighbour.nz
• LinkedInlinkedin.com/company/good-neighbour-aotearoa-trust

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Good Neighbour