Hope Community Services
Hope Community Services is a 501(c)(3) nonprofit agency delivering trauma-informed child welfare and behavioral health programs to vulnerable children and families in Arizona, including supervised visitation services under contract with the Arizona Department of Child Safety.
- Company typePrivate
- Founded1986
- HeadquartersGlendale, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Hope Community Services does
Hope Community Services (HCS) is a 501(c)(3) nonprofit child welfare and behavioral health agency headquartered in Glendale, Arizona, serving vulnerable children and families since 1986. The organization was founded as West Valley Child Crisis Center (WVCCC) by Soroptimist International of the Kachinas with support from the John F. Long Foundation, originally operating emergency shelter residences. Following the closure of its residential shelter in 2009 due to Arizona's policy shift toward home-like foster placements, HCS pivoted to a community-based care model and rebranded to Hope Community Services in 2018 to reflect expanded valley-wide service delivery and the addition of Behavioral Health Programs. HCS operates as a certified Sanctuary Model agency through the Sanctuary Institute, applying a structured trauma-informed care framework that includes Community Meeting Protocol, the S.E.L.F. framework (Safety, Emotions, Loss, Future), and Seven Commitments designed to prevent retraumatization of clients and staff.
HCS delivers its core programs in partnership with the Arizona Department of Child Safety (DCS), providing supervised visitation services for DCS-involved families, therapy services, parenting skills training, and support for minor trafficking survivors. Service impact reported includes approximately 906 children and 625 adults served annually with roughly 12,679 visit and support hours. The organization holds Qualified Foster Care Charitable Organization status (QFCO#10030), allowing donors to claim dollar-for-dollar Arizona state tax credits up to $1,262 for married filers in 2026.
Revenue is generated through a diversified nonprofit funding mix including individual donations (one-time and recurring via the Foster Hope League at $15-$40/month tiers), AZ Tax Credit-eligible donations, corporate workplace giving campaigns embedded at major employers (Microsoft, Coca-Cola, Honeywell, Wells Fargo, Banner Health, American Express, among others), Federal Combined Federal Campaign (CFC#79728) and State SECC#15993 campaigns, shop-to-give programs (AmazonSmile, Fry's, PayPal Giving Fund), gift card donations, planned/legacy giving, and in-person community fundraising events. The go-to-market motion is direct-to-consumer donor engagement through the hcs-az.org website, email newsletter, community events, and Facebook fundraising. HCS employs 51-100 people and maintains a single Arizona-based headquarters at 5701 W Talavi Blvd., Suite 201, Glendale.
Hope Community Services firmographics
Firmographics- Name
- Hope Community Services
- Legal name
- Hope Community Services, Inc.
- Website
- https://hcs-az.org
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Hope Community Services is a 501(c)(3) nonprofit agency delivering trauma-informed child welfare and behavioral health programs to vulnerable children and families in Arizona, including supervised visitation services under contract with the Arizona Department of Child Safety.
- Ownership category
- akta.pro rank
Hope Community Services industry classification
Industry- Product category
- Child Welfare Services
- NAICS
- Child and Youth Services (62411), Other Individual and Family Services (624190), Individual and Family Services (6241)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)
- akta.pro secondary industries
- Family & Parenting Support Services (BPAGAEAC), Mental Health & Crisis Support Services (BPAGACAD)
Keywords
Where Hope Community Services is headquartered
LocationHeadquarters
- HQ city
- Glendale
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Hope Community Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Individual Donations: One-time and recurring monetary donations from individuals. Donors can make monthly, bi-weekly, or weekly recurring contributions. Qualifies for AZ state tax credits as a Qualifying Foster Care Charitable Organization.
- Workplace Giving: Corporate workplace giving programs including payroll deduction, employee giving campaigns, matching gifts, and volunteer grants. Includes Federal Combined Federal Campaign (CFC#79728) and State Employees Charitable Campaign (SECC#15993).
- AZ Tax Credit Donations: Donations that qualify for dollar-for-dollar Arizona state tax credit, up to $618 (single) or $1,234 (married) for 2025, and $632/$1,262 for 2026. Reduces donor's state tax liability.
- Gift Card Donations: Accepts donated unused gift cards from donors. Unused gift card balance becomes a donation to HCS.
- Legacy/Planned Giving: Bequests through wills, living trusts, or other estate planning instruments. Donors can designate percentage or specific dollar amount of their estate to HCS.
- Shop to Give Programs: Percentage of purchases from AmazonSmile, Fry's Food Stores Community Rewards, and PayPal Giving Fund directed to HCS when customers select HCS as their charity.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | $15/month - Transportation assistance |
| Subscription | Monthly | $20/month - Parent education |
| Subscription | Monthly | $25/month - Therapy animal care |
| Subscription | Monthly | $40/month - Trafficking survivor support |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Hope Community Services product offering
Product offeringCore offering
Hope Community Services is a 501(c)(3) nonprofit that provides trauma-informed child welfare and behavioral health programs to children and families in Arizona, including supervised visitation services with the Arizona Department of Child Safety, family support and reunification services, parenting skills training, and trauma therapy. The organization is funded entirely through donations, grants, workplace giving, Arizona tax credit contributions, and legacy giving, with all services delivered under a Sanctuary Model certified trauma-informed care framework.
Product overview
Hope Community Services (HCS) is a nonprofit agency that operates as a portfolio of community support programs rather than a single product. The core offerings include supervised visitation and family support services delivered in partnership with the Arizona Department of Child Safety, combined with multiple donation and giving programs (monthly giving through Foster Hope League, AZ Tax Credit donations, gift card donations, workplace giving, shop-to-give partnerships, legacy giving, and donation drives). All programs are unified by HCS's trauma-informed care approach certified through the Sanctuary Model, serving children and families in Arizona since 1986.
Differentiator
Problem solved
Functional benefit
Products and services
- Supervised Visitation Program (with Arizona DCS) Provides supervised visitation services for children in foster care and their biological parents/siblings, facilitating meaningful family interactions in a secure, supportive setting and supporting family reunification goals as documented in each family's case plan.
- Trauma-Informed Therapy and Behavioral Health Services Trauma therapy and behavioral health services provided through the Sanctuary Model to children who have experienced abuse, neglect, abandonment, or domestic violence, including trafficking survivor support and structured treatment planning using the S.E.L.F. framework.
- Foster Hope League (Monthly Giving Program) Subscription-style monthly giving program with tiered contributions ($15/$20/$25/$40 per month) directing funds to specific program needs such as transportation for children, parent education, therapy animal care, and trafficking survivor support.
- AZ Tax Credit Donation Program (QFCO#10030) Allows Arizona taxpayers to redirect state taxes to HCS while claiming dollar-for-dollar tax credits up to $632 (single) or $1,262 (married) for 2026.
- Gift Card Donation Program Accepts donated unused gift cards from donors, with the remaining balance (averaging $300 per household) becoming a contribution to HCS programs.
- Workplace Giving Program Corporate workplace giving program offering employee donation campaigns through payroll deduction, matching gifts, Federal Combined Federal Campaign (CFC#79728), and State Employees Charitable Campaign (SECC#15993).
- Shop to Give Program Enables shoppers to direct a percentage of their purchases from AmazonSmile, Fry's Food Stores Community Rewards, and PayPal Giving Fund to HCS when they select HCS as their designated charity.
- Legacy Giving Program Planned giving program enabling donors to designate a percentage or specific dollar amount of their estate to HCS through wills, living trusts, or other estate planning instruments.
- Community Donation Drive Hosting Allows individuals, families, and organizations to host donation drives collecting new and unused items needed by HCS programs serving children in Arizona.
Quantifiable outcome
- 906 children served and 625 adults served with approximately 12,679 visit and support hours
- +1 more outcomes
Companies that use Hope Community Services
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
Hope Community Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Hope Community Services partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- Sanctuary InstitutecoreHCS achieved certification as a Sanctuary agency through the Sanctuary Institute. This partnership provides the research-based trauma-informed care framework that underpins all HCS programs. The Sanctuary Model promotes safety, prevents retraumatization, and creates a culture focused on 'what has happened to someone' rather than 'what is wrong with someone.'
- Arizona Department of Child SafetycoreHCS partners with DCS to provide supervised visitation services for youth and families involved with the department. HCS helps implement family reunification goals including maintaining parent/child/sibling relationships, enhancing self-images, promoting partnership between parents and foster parents, learning parenting skills, and documenting progress toward reunification.
- MicrosoftminorParticipates in workplace giving campaigns offering employees opportunity to donate through payroll deduction.
- Coca-ColaminorParticipates in workplace giving campaigns offering employees opportunity to donate through payroll deduction.
- HoneywellminorParticipates in workplace giving campaigns offering employees opportunity to donate through payroll deduction.
- DiscoverminorParticipates in workplace giving campaigns offering employees opportunity to donate through payroll deduction.
- CarMaxminorParticipates in workplace giving campaigns offering employees opportunity to donate through payroll deduction.
- Freeport-McMoRanminorParticipates in workplace giving campaigns offering employees opportunity to donate through payroll deduction.
- American ExpressminorParticipates in workplace giving campaigns offering employees opportunity to donate through payroll deduction.
- Banner HealthminorParticipates in workplace giving campaigns offering employees opportunity to donate through payroll deduction.
- Wells FargominorParticipates in workplace giving campaigns offering employees opportunity to donate through payroll deduction.
- Choice HotelsminorParticipates in workplace giving campaigns offering employees opportunity to donate through payroll deduction.
- Soroptimist International of the KachinasminorFounding partner who saw critical need for emergency shelter for children in 1986. Combined efforts with John F. Long Foundation to establish first two shelter residences in 1986 and 1988.
Scale indicators7 records
Recent moves7 records
Expansion highlights5 records
Hope Community Services competitors and assessment
Company assessmentDirect peers
- Childhelp: A national nonprofit focused on child abuse prevention, treatment, and advocacy. Comparable in mission (vulnerable children, trauma-informed programs) and donation-driven model, though Childhelp operates a national footprint.
- Southwest Human Development: One of Arizona's largest nonprofits serving children and families with early childhood development, foster care, and behavioral health programs. Directly comparable as an AZ-based child welfare/family services nonprofit competing for similar donor pools and DCS-aligned contracts.
- Sojourner Center: An Arizona-based domestic violence shelter and family services provider in Phoenix. Comparable as an AZ-headquartered, DCS-adjacent family services nonprofit operating trauma-informed direct service programs.
- Florence Crittenton Services: Nonprofit organizations across multiple states serving at-risk youth and families, including pregnant/parenting teens, foster youth, and trafficking survivors. Comparable in trauma-informed direct services for vulnerable youth.
- UMOM New Day Centers: An Arizona-based nonprofit serving families and children experiencing homelessness. Comparable as a Phoenix-headquartered, AZ tax-credit-eligible family services nonprofit competing for similar individual donors and corporate workplace giving partnerships.
- Arizona's Children Association: An Arizona-wide nonprofit providing foster care, adoption, early childhood, and behavioral health services. Comparable in service mix (foster care support, family preservation, DCS contract alignment) and donor base (AZ tax credit eligible).
- MIKID (Mental Health Illness in Kids): An Arizona-based nonprofit providing behavioral health services and family support for children with mental health needs. Comparable as an AZ-serving child behavioral health nonprofit offering trauma-related programs and competing for similar DCS referrals.
Broad incumbents
- National CASA Association: National nonprofit supporting Court Appointed Special Advocates for abused and neglected children in foster care. Comparable in mission to advocate for children in the child welfare system and recruit community volunteers.
- Prevent Child Abuse America: A national umbrella organization focused on child abuse prevention and family support. Comparable in mission framing around child welfare and trauma prevention, but operates as an advocacy/network organization rather than direct service provider.
- National Children's Alliance: National accrediting body and advocate for Children's Advocacy Centers serving abused children. Comparable in addressing child trauma and abuse response, with national scope that contrasts HCS's AZ-limited service area.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Hope Community Services social profiles
Digital presenceHope Community Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hope Community Services leadership team
Management profileNumber of profiles
Profiles1 record
Hope Community Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hope Community Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hope Community Services
What does Hope Community Services do?
Hope Community Services is a 501(c)(3) nonprofit that provides trauma-informed child welfare and behavioral health programs to children and families in Arizona, including supervised visitation services with the Arizona Department of Child Safety, family support and reunification services, parenting skills training, and trauma therapy. The organization is funded entirely through donations, grants, workplace giving, Arizona tax credit contributions, and legacy giving, with all services delivered under a Sanctuary Model certified trauma-informed care framework.
Is Hope Community Services a public or private company?
Hope Community Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Hope Community Services founded?
Hope Community Services was founded in 1986. It employs 51 to 100 people.
Where is Hope Community Services based?
Hope Community Services is headquartered in Glendale, United States, in the North America region.
How does Hope Community Services make money?
Six revenue lines are on record. Individual Donations are the primary driver. The others are workplace Giving, AZ Tax Credit Donations, gift Card Donations, legacy/Planned Giving and shop to Give Programs.
Who are Hope Community Services's main competitors?
Direct peers on record are Childhelp, Southwest Human Development, Sojourner Center, Florence Crittenton Services, UMOM New Day Centers, Arizona's Children Association and MIKID (Mental Health Illness in Kids). Broad incumbents are National CASA Association, Prevent Child Abuse America and National Children's Alliance.
Does Hope Community Services have an API?
No public API is recorded for Hope Community Services.
What industry is Hope Community Services in?
Hope Community Services's product category is Child Welfare Services. Its primary akta.pro industry code is BPAGADAO, Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits, with a secondary code of BPAGAEAC, Family & Parenting Support Services. Its NAICS code is 62411 and its SIC code is 8300.