ITCE

What ITCE does

ITCE (legal name: IT Centre of Excellence BV) is a Belgian managed IT services provider headquartered in Mechelen, Belgium, that was founded in 2001 and has operated as a Microsoft Partner since 2007. Following a 2024 acquisition by ConXioN, the company now operates as a subsidiary within ConXioN's cloud division and serves small and medium-sized organizations (SMEs/KMOs) primarily across Belgium and the Benelux, with documented international support capability. The firm employs approximately 20 IT professionals across three Belgian offices (Mechelen, Antwerp, Ostend).

ITCE's core product is "Virtual Workplace," a cloud-based digital work environment built on Microsoft Azure infrastructure and the Microsoft 365 suite (Teams, SharePoint, OneDrive), which centralizes IT infrastructure, applications, and data for access from any device or location. The technical stack includes Azure Virtual Desktop for desktop virtualization, Multi-Factor Authentication and Mobile Device Management for security, and supporting meeting-room technologies from partners such as Barco, Logitech, and 3CX. Complementary service offerings include 24/7 IT helpdesk support, proactive monitoring, infrastructure management, and professional services for migration and implementation.

Revenue is generated through three streams: (1) recurring per-user monthly subscriptions for the Virtual Workplace solution, (2) managed IT services contracts, and (3) one-time professional services. The company pursues a horizontal segmentation approach across industries, with a notable concentration of aviation customers including ACI Europe (representing 500+ airports across 55 countries), Flying Group, Den Helder Airport, ASL Group, Airport Antwerp, Airport Ostend-Bruges, EBAA, JetSupport, and Jet Netherlands. Other named customers span food manufacturing (Jermayo), healthcare (De Pont), logistics (Global Liner Agencies), professional services (Bakker & Partners), and general manufacturing (Sany Group). Go-to-market combines consultative direct sales with inside-sales support and Microsoft Partner Network channel relationships.

Name

ITCE

Legal name

IT CENTRE OF EXCELLENCE BV

Website

https://itce.be

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

ITCE is a Belgian managed IT services provider (and ConXioN subsidiary since 2024) that delivers cloud-based Virtual Workplace solutions and 24/7 managed IT services to SMEs, primarily in Belgium and Benelux, built on Microsoft Azure and Microsoft 365.

Ownership category

akta.pro rank

Product category

Managed Cloud IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

akta.pro secondary industries

Service Desk & ITSM Outsourcing (BPAEAMAF), Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

Keywords

• Managed IT services
• Cloud infrastructure services
• Virtual workplace solutions
• Azure cloud migration
• Microsoft 365 deployment

Headquarters

HQ city

Kontich

HQ country

Belgium

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Virtual Workplace Subscription: Monthly fixed fee per user for the complete Virtual Workplace solution, which includes cloud infrastructure, Microsoft 365 applications, management, monitoring, support, and consulting services. The pricing is transparent and predictable, eliminating surprise costs.
2. Managed IT Services: Ongoing IT management services including monitoring, maintenance, security updates, backups, and troubleshooting. Can be outsourced completely or work alongside internal IT teams.
3. Professional Services: One-time services including consulting, concept development, migration, and implementation of the Virtual Workplace solution.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

ITCE delivers cloud-based Virtual Workplace solutions built on Microsoft Azure and Microsoft 365, providing organizations with centralized IT infrastructure, tools, and data accessible from any device or location. The offering bundles consulting, migration, implementation, ongoing management, monitoring, and 24/7 support into a fixed monthly per-user subscription. The company also provides complementary IT Support & Managed Services including helpdesk, proactive monitoring, on-site support, and infrastructure management as either full outsourcing or co-managed IT.

Product overview

ITCE offers a unified product-service portfolio centered on its flagship Virtual Workplace solution—a cloud-based digital work environment built on Microsoft Azure and Microsoft 365. Virtual Workplace serves as the core all-in-one platform providing infrastructure, management, monitoring, and support. It is complemented by IT Support & Managed Services covering 24/7 helpdesk, proactive monitoring, on-site support, and infrastructure management. The company operates as a managed service provider, bundling consulting, training, and security capabilities directly into its core offerings rather than as separate products.

Differentiator

Problem solved

Functional benefit

Brands

• Virtual Workplace: A cloud-based digital work environment solution that provides secure, optimally functioning, and cost-effective workplace infrastructure based on Microsoft Azure.

Products and services

• Virtual Workplace

Quantifiable outcome

• Reduced costs while maintaining security and improving efficiency for ACI Europe
• +2 more outcomes

Named customers14 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• MicrosoftcoreTechnology or Integration · 1 January 2007ITCE has been a Microsoft Partner since 2007, specializing in Azure Virtual Desktop. They provide cloud solutions based on Microsoft Azure, implement Microsoft 365 suite including Teams, SharePoint, OneDrive, and Windows, and leverage Azure Security Center for customer environments.
• ConXioNcoreStrategic or Co-development PartnerConXioN strengthened its cloud division with the acquisition of ITCE from Kontich. ITCE is now 'powered by ConXioN'. The companies have joined forces to strengthen and expand services, allowing better support for customers. ITCE relocated to ConXioN Hub Mechelen.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Econocom: Econocom is a European digital services and infrastructure provider with managed workplace, cloud, and financing offerings. Comparable in delivering Microsoft-based workplace solutions to mid-market and enterprise customers across Europe.
• Logicalis: Logicalis is a global IT solutions and managed services provider with strong Microsoft Azure and Modern Workplace practices. Comparable in delivering cloud-managed workplace services to enterprise customers across multiple European markets.
• Computacenter: Computacenter is a UK-headquartered IT services provider with extensive Microsoft enterprise and managed workplace offerings in Europe. Comparable in workplace-as-a-service and Azure-based managed services for enterprise customers.
• Inetum (formerly GFI): Inetum is a large European IT services group offering cloud, workplace, and managed services across multiple verticals. Operates in Belgium and broader Benelux with overlapping Microsoft practice capabilities.
• Proximus (Enterprise / Codit): Proximus is the dominant Belgian telecom and ICT provider offering cloud, workplace, and managed services to Belgian enterprises and SMEs. Direct overlap with ITCE on Microsoft cloud, Modern Workplace, and managed support in the Belgian market.
• Bechtle: Bechtle is a major European IT services and hardware reseller with broad cloud, managed workplace, and Microsoft practice capabilities. Comparable as a larger incumbent operating across multiple geographies with overlapping solution portfolio.

Direct peers

• Realdolmen: Realdolmen (now part of Gumption) is a Belgian IT services firm with deep Microsoft expertise serving enterprise and mid-market customers. Overlaps directly with ITCE on Azure, Modern Workplace, and managed services in Belgium.
• ConXioN: ConXioN is ITCE's parent company and a Belgian Microsoft-focused cloud solutions provider with a similar SME/KMO customer base. Direct overlap in Azure, Microsoft 365, and managed workplace offerings across the same Belgian geography.
• Cronos Group: Cronos is a Belgian group of IT services companies serving SMEs and enterprises across Flanders. Provides cloud, managed services, and Microsoft implementations directly comparable to ITCE's offerings.
• Wortell: Wortell is a Dutch Microsoft-focused MSP specializing in Modern Workplace, Azure cloud, and security. Direct overlap with ITCE in Microsoft-centric managed workplace services for SME/mid-market customers, primarily in the Benelux region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/itcebe

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITCE