ABERIA

What ABERIA does

ABERIA (legally "ABERIA," doing business as "Abéria") is a privately held French telecom operator and systems integrator founded in 1994 and headquartered in Béziers, Occitanie. The company combines carrier-grade telecommunications services (fiber optic connectivity, GSM mobile fleet management, SIP trunks, and hosted telephony / UCaaS) with IT infrastructure integration (virtualization via Proxmox and VMware, firewall/cybersecurity, professional Wi-Fi management using EKAHAU), unified communications (omnichannel contact center, intelligent call routing), and a low-current systems portfolio for healthcare, hospitality, retail, and education (IP video surveillance with HIKVision and Uniview, biometric/RFID access control, Ascom and Honeywell nurse call, alarm servers with Plan Blanc crisis-management functionality, and EONA-powered IPTV). Custom software development for client-specific tools and ITIL/PRINCE2-aligned project management complete the offering.

The business is organized around a consultative, project-based sales motion combined with subscription recurring revenue. Telco operator services are sold on monthly recurring subscriptions per line or bandwidth, managed services (infogérance) are sold on annual or multi-year SLA contracts, while integration projects, low-current installations, and custom development are billed as one-time projects with optional maintenance attachments. ABERIA pursues a go-to-market that targets regional SMEs, mid-market firms, large enterprises, and local/regional public authorities across Occitanie and the broader South-West of France; healthcare (EHPAD and hospitals), hospitality, retail, transport and logistics, and education are secondary verticals. Pricing is quote-based and not publicly disclosed; the firm offers free audit of customers' existing telecom invoices as a lead-generation tool.

ABERIA holds an Agrément from the French Ministry of Telecommunications (N° 4048A), is a registered training organization (N° 91340616734), and maintains certifications including Mitel Gold (1st independent national), 3CX Platinum/Titanium, WatchGuard Gold, Alcatel Expert, Aruba, Ascom, Wazo, and Eona. The company is a channel partner of Orange and SFR, and a shareholder member of the Convergence national integrator network, giving it on-site technician coverage within one hour of any location in France from four regional offices (Béziers, Montpellier, Toulouse, Castres) and a 24/7/365 technical hotline.

Name

ABERIA

Legal name

ABERIA

Website

https://aberia.fr

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

ABERIA is a privately held French telecom operator and systems integrator, founded 1994 and headquartered in Béziers, serving SMEs, enterprises, and local authorities in Occitanie with fiber, mobile, UCaaS, cybersecurity, and low-current systems, plus national reach via the Convergence integrator network.

Ownership category

akta.pro rank

Product category

Telecommunications Integration Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Communications Services, Nec (4899), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)

akta.pro secondary industry

IT Operations Management (ITOM) Platforms (HDAEALAC)

Keywords

• Telecommunications integration
• Managed IT services
• Unified communications
• Fiber optic connectivity
• Cybersecurity services

Headquarters

HQ city

Béziers

HQ country

France

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Telecom Operator Services: ABERIA acts as a telecom operator delivering fiber optic internet (dedicated and shared), GSM mobile plans for business fleets, SIP trunks, and hosted telephony (UCaaS). Revenue is generated through monthly subscriptions per line or bandwidth tier, with options for unlimited national fixed/mobile calling and international destinations.
2. Systems Integration: Design, installation, and commissioning of unified communications, data networks, security systems, and contact centers. Revenue is generated through one-time project fees for equipment procurement, installation, configuration, and deployment, with optional annual maintenance contracts.
3. Managed Services (Infogérance): Full外包 IT infrastructure management covering telecommunications, servers, virtualization, cybersecurity, and 24/7 monitoring with SLA-backed response times. Revenue is generated through annual or multi-year managed services contracts with recurring fees.
4. Custom Software Development: Bespoke web application development including post-call agent forms, call center management platforms, captive portal management, and business intelligence dashboards. Revenue is generated through project-based development fees with ongoing maintenance and support.
5. Project Management Consulting: ITIL-aligned project management for complex infrastructure and communication deployments. Revenue is typically bundled into integration or managed services contracts.
6. Low-Current Systems: Sale, installation, and maintenance of video surveillance, access control, intercom, alarm systems, nurse call, and IPTV systems for healthcare, hospitality, education, and enterprise. Revenue is one-time project-based with optional maintenance contracts.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

ABERIA is an independent regional telecom operator and systems integrator that delivers converged communications and IT infrastructure for businesses and public authorities in France. Its portfolio combines telecom operator services (professional fiber, GSM mobility, SIP trunks, hosted telephony/UCaaS), IT infrastructure (virtualization, firewall/cybersecurity, Wi-Fi management), unified communications and contact centers, low-current physical security systems (nurse call, video surveillance, access control, alarm, IPTV), managed IT services (infogérance) with 24/7 SOC, and bespoke web software development. Offering is delivered as a single point of contact with unified billing across fixed and mobile contracts.

Product overview

ABERIA is a regional independent integrator offering a unified platform combining telecommunications (fiber optic, mobile, SIP trunks), IT infrastructure (virtualization, WiFi management, firewall/cybersecurity), unified communications and call center solutions (hosted telephony, intelligent call routing, omnichannel contact center), and physical security systems (nurse call, intercom/access control, IP video surveillance, alarm systems, IPTV). The portfolio includes a range of core products — Fibre Optique Professionnelle, Solutions de Mobilité GSM, Téléphonie Hébergée (UCaaS), Pare-feu & Cybersécurité, and Virtualisation — supported by specialized add-on modules like Centre d'Appel Omnicanal and Routage Intelligent d'Appels. Services layer includes Infogérance (managed services), Développements Spécifiques (custom development), Statistiques/Business Intelligence, Gestion de Projet, and Intégration. A suite of operational tools (Aberia Télégestion, Aberia Host) complements the offering. The company operates primarily in Southern France (Occitanie) and serves businesses and public institutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Professional Fiber Optic (Fibre Optique Professionnelle) Dedicated fiber (guaranteed symmetric bandwidth), shared fiber (cost-optimized for SMEs), and secured fiber with automatic 4G failover and advanced threat protection for business clients.
• GSM Mobility Solutions (Solutions de Mobilité GSM) Enterprise mobile fleet management including customized rate plans, device procurement with leasing options, optimized roaming, centralized management platform, and unified fixed-mobile communication integration.
• SIP Trunks (Trunks SIP) Session Initiation Protocol-based virtual voice gateways connecting IPBX systems to operators via internet, replacing traditional ISDN/RTC lines with flexible HD-quality voice channels.
• Hosted Telephony / UCaaS (Téléphonie Hébergée) Cloud-based unified communications service providing audio/video calls, instant messaging, presence sharing, and real-time collaboration accessible across mobile, desktop and web platforms.
• Omnichannel Call Center (Centre d'Appel Omnicanal) Unified customer interaction platform managing inbound calls, outbound campaigns, emails, chats and social media with intelligent routing based on priority, skills and availability, integrated with CRM systems.
• Virtualization Services (Virtualisation) Infrastructure virtualization using Proxmox (open-source KVM/LXC) and VMware platforms for consolidating servers, enabling high availability and optimizing resource utilization.
• Firewall and Cybersecurity (Pare-feu & Cybersécurité) Next-generation firewall with deep packet inspection, managed cybersecurity with 24/7 SOC monitoring, AI-powered anomaly detection and compliance with RGPD, DORA and NIS 2 regulations.
• Wi-Fi Management (Gestion WiFi) Professional Wi-Fi solutions with authentication gateways, captive portals, network segmentation (guests, employees, IoT), coverage optimization using EKAHAU and compliance with RGPD and legal log retention requirements.
• Nurse Call Systems (Appel Malade) Healthcare-grade nurse call and patient safety systems with real-time alerts, RTLS location tracking, patient wristbands with fall detection, and integration with hospital management and domotics systems.
• Intercom and Access Control (Interphonie & Contrôle d'Accès) IP-based intercom and biometric/RFID access control systems with HD video intercoms, mobile-based monitoring, and integration with surveillance and alarm systems.
• IP Video Surveillance (Vidéosurveillance IP) IP-based surveillance with HD/4K cameras, intelligent video analytics (facial recognition, ANPR, people counting), cloud/local storage, real-time alerts, and integration with access control and alarm systems.
• Alarm Systems (Systèmes d'Alarme) Alarm server for secure, targeted event notification with automatic escalation, Plan Blanc crisis management for healthcare facilities, and statistical reporting for process improvement.
• IPTV IP-based television and multimedia distribution platform (powered by EONA technology) for healthcare, hospitality, student housing and enterprise environments, supporting live TV, VOD and interactive services.
• Managed IT Services (Infogérance) Full outsourced IT management covering proactive monitoring, incident management, updates and maintenance, technical support, 24/7 supervision and regulatory compliance (RGPD, DORA) for telecommunications and cybersecurity.
• Custom Software Development (Développements Spécifiques) Custom web-based software development using containerized architectures for applications including post-call agent forms, call center management platforms, captive portal interfaces, and real-time data visualization dashboards.
• Systems Integration (Intégration) End-to-end integration services for unified communications, data networks, security systems and call centers, including needs analysis, architecture design, prototyping, deployment and skills transfer.
• ITIL-aligned Project Management (Gestion de Projet) ITIL-aligned project management methodology covering initiation, planning, execution and closure phases with change, incident and problem management practices.

Quantifiable outcome

• 24-hour product delivery for all in-stock items
• +5 more outcomes

Segments7 records

Ideal customer profiles8 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature10 records

Partnerships

15 partnerships are on record, tiered core.

• MitelcoreTechnology or IntegrationMitel Gold Partner (noted as the 1st Independent National Mitel partner). ABERIA integrates Mitel communications platforms including hosted telephony and unified communications solutions.
• 3CXcoreTechnology or Integration3CX Platinum and Titanium Partner. ABERIA integrates 3CX IPBX and unified communications platforms for businesses of all sizes.
• AlcatelcoreTechnology or IntegrationAlcatel Expert certified partner. ABERIA integrates Alcatel business communications and telephony systems.
• WatchGuardcoreTechnology or IntegrationWatchGuard Gold Partner. ABERIA integrates WatchGuard next-generation firewall and cybersecurity solutions for enterprise clients.
• Aruba (Hewlett Packard Enterprise)coreTechnology or IntegrationAruba certified partner. ABERIA integrates Aruba professional Wi-Fi networking solutions.
• AscomcoreTechnology or IntegrationAscom certified partner and certified alarm server developer (MWS). ABERIA integrates Ascom nurse call, alarm management, and healthcare communication systems.
• WazocoreTechnology or IntegrationWazo certified partner. ABERIA integrates Wazo open-source communications platform solutions.
• EonacoreTechnology or IntegrationEona certified partner and IPTV solutions provider. ABERIA integrates Eona IPTV platforms for healthcare, hospitality, student housing, and enterprise environments.
• VMwarecoreTechnology or IntegrationVMware partner. ABERIA integrates VMware virtualization solutions (vSphere, etc.) for enterprise infrastructure.
• HoneywellcoreTechnology or IntegrationHoneywell partner for nurse call (Appel Malade) solutions in healthcare settings.
• HIKVisioncoreTechnology or IntegrationHIKVision partner. ABERIA integrates HIKVision IP video surveillance cameras and systems.
• MicrosoftcoreTechnology or IntegrationMicrosoft partner / AEP (Authorized Education Partner). ABERIA integrates Microsoft online solutions and cloud platforms.
• ConvergencecoreChannel Partner/ Reseller/ DistributorABERIA is a shareholder member of Convergence, the first French group of telecom and network integrators. This network enables ABERIA to provide installation and maintenance services nationwide with local technicians within one hour of any location in France. Convergence represents ABERIA's national reach extension.
• OrangecoreChannel Partner/ Reseller/ DistributorABERIA acts as a channel partner for Orange, reselling and managing Orange fiber, mobile, and telecom services for business clients. ABERIA offers free expertise of current telecom invoices and number porting services.
• SFRcoreChannel Partner/ Reseller/ DistributorABERIA acts as a channel partner for SFR, reselling and managing SFR fiber, mobile, and telecom services for business clients. ABERIA offers free expertise of current telecom invoices and number porting services.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Econocom: Econocom is a French-headquartered digital services company providing workplace infrastructure, networking, cybersecurity, and managed services. It competes with ABERIA for the same B2B and public-sector IT/telecom integration budgets, particularly for mid-market and enterprise clients.
• SPIE ICS: SPIE ICS is the digital services arm of SPIE, a leading French independent multi-technical services group. It delivers closely overlapping services to ABERIA — unified communications, networks, cybersecurity, data centers, and managed services — to mid-market and enterprise clients across France.
• Hub One: Hub One is the digital services subsidiary of Groupe ADP, providing telecom operator services, network integration, cybersecurity, and managed services to airports and enterprises in France — a close structural analogue to ABERIA's integrator-plus-operator model.
• Devoteam: Devoteam is a French-headquartered IT services and consulting firm with strong practices in cloud, cybersecurity, and digital workplace. It overlaps with ABERIA on enterprise networking, managed services, and digital transformation projects for mid-market and public-sector clients.
• Axians (VINCI Energies): Axians is the ICT brand of VINCI Energies, operating a France-wide network of local offices delivering enterprise networking, unified communications, cybersecurity, and managed services — directly comparable to ABERIA's regional integrator model.

Broad incumbents

• Orange Business Services: Orange Business Services is the enterprise arm of Orange, one of ABERIA's key wholesale partners. It offers fixed/mobile connectivity, UCaaS, cybersecurity, and integration at national scale, often competing with ABERIA's own resale-and-managed-services bundle in the French market.
• Alcatel-Lucent Enterprise: Alcatel-Lucent Enterprise is a global vendor of enterprise communications, networking, and cloud solutions — and one of ABERIA's certified technology partners. While ABERIA resells its platforms, ALE's broader portfolio (including direct services) makes it an indirect competitor in unified communications deployments.
• SFR Business (Altice): SFR Business is the enterprise division of Altice France and one of ABERIA's principal wholesale partners. It sells fiber, mobile, hosted telephony, and cloud directly to enterprises, often competing with ABERIA's bundled offering on the same RFPs.
• Bouygues Telecom Entreprises: Bouygues Telecom Entreprises is the B2B division of Bouygues Telecom, providing fiber, mobile, hosted telephony, and integration services to French businesses. It is a direct alternative to ABERIA's telecom operator + integrator offering for enterprise and mid-market clients.

Regional players

• Hexatel: Hexatel is a French telecom and network integrator and fellow Convergence group member, focused on regional SMB/mid-market clients. It is highly comparable to ABERIA in service portfolio and geographic scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ABERIA