Medilink
Medilink (Grupo Medilink) is a privately held Ecuadorian outpatient healthcare operator running integrated medical centers in Guayaquil, Quito, and Babahoyo, offering consultations, lab, imaging, pharmacy (Familink), telemedicine (Onlink), home services (Movilink), and occupational health programs to individual patients and corporate clients.
- Company typePrivate
- Founded2010
- HeadquartersGuayaquil, Ecuador
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What Medilink does
Medilink is a privately held Ecuadorian outpatient healthcare services operator, doing business as Grupo Medilink, that runs integrated medical centers across three cities (Guayaquil, Quito, Babahoyo) and delivers a multi-line service catalog spanning consultations, clinical laboratory, diagnostic imaging, physical therapy, ambulance services, on-site pharmacy, telemedicine, and home-visit care. The offering is structured as a platform-plus-modules architecture: Servicios en L\u00ednea (serviciosenlinea.medilink.com.ec) is the unifying patient-facing portal for results, prescriptions, and appointments, while Movilink (home medical services), Onlink (telemedicine), and Familink (pharmacy) operate as branded modules that extend the core outpatient platform into home, virtual, and medication delivery settings. Internal systems SAM, SISWEB, and SIO support clinical, employee, and corporate health management operations.\n\nThe company serves two primary customer segments: individual patients (Personas) acquired through its website, multi-city contact center, WhatsApp, and walk-in traffic; and corporate clients (Empresas) reached through dedicated commercial outreach ([email protected], WhatsApp 098 490 1595) for occupational health services. Revenue is generated from five streams: fee-for-service outpatient consultations and procedures; recurring-style contracts with 20+ health insurance and prepaid medicine providers (including AIG, Bupa, Pan American Life, Saludsa, Humana, and Liberty Seguros); professional-services engagements for corporate occupational health (pre/post employment exams, periodic exams, health fairs, on-site medical staffing, mental health, nutrition, ambulance coverage, and first-aid kit management); transaction-based home medical services through Movilink; and pharmacy dispensing through Familink with home delivery. Pricing is not publicly disclosed; individual services are pay-as-you-go, while corporate programs operate on customized, quote-based, multi-year contracts. Medilink is not publicly listed, has no disclosed funding rounds, no reported headcount, and operates exclusively in Ecuador.
Medilink firmographics
Firmographics- Name
- Medilink
- Legal name
- Medilink
- Website
- https://medilink.com.ec
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Medilink (Grupo Medilink) is a privately held Ecuadorian outpatient healthcare operator running integrated medical centers in Guayaquil, Quito, and Babahoyo, offering consultations, lab, imaging, pharmacy (Familink), telemedicine (Onlink), home services (Movilink), and occupational health programs to individual patients and corporate clients.
- Ownership category
- akta.pro rank
Medilink industry classification
Industry- Product category
- Outpatient Healthcare Services
- NAICS
- Offices of Physicians (62111), Ambulatory Health Care Services (621), Offices of Other Health Practitioners (6213)
- SIC
- Services-Home Health Care Services (8082), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- Medicare-Certified Skilled Nursing Visits (RN/LPN) (HSABACAA)
- akta.pro secondary industries
- Pharmacy/Medication Management & Virtual MTM (Payer-Sponsored) (HLALACAK), Home Health Clinical Care Coordination & Case Management (HSABACAO), Chronic Condition Medication Programs (e.g., diabetes, hypertension) with Integrated Prescribing (HLALAIAH)
Keywords
Where Medilink is headquartered
LocationHeadquarters
- HQ city
- Guayaquil
- HQ country
- Ecuador
- HQ region
- Latin America
Offices3 records
Markets served
Medilink business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Outpatient Medical Services: Medilink generates revenue through fee-for-service payments for outpatient medical consultations, laboratory tests, imaging services, physical therapy, and other clinical services rendered at their medical centers or at patient locations.
- Health Insurance/Prepaid Medicine Contracts: Revenue from contractual agreements with health insurance providers and prepaid medicine companies (AIG, Bupa, Pan American Life, Saludsa, and others) where Medilink is an affiliated provider. Services are billed to insurance companies based on coverage agreements.
- Occupational Health Services (B2B): Corporate clients pay for occupational health programs including periodic examinations, pre/post-employment exams, health fairs, ambulance services, first-aid kits, health counseling, and on-site medical professionals.
- Home Medical Services (Movilink): Revenue from home-based medical services including doctor visits, sample collection, ECG, IV therapy, and other procedures performed at patient residences.
- Pharmacy Services: On-site pharmacy services at medical centers generating revenue from medication dispensing, with delivery services to patient homes.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Individual Patient Services |
| Other | Multi-year contract | Corporate/Occupational Health Programs |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
Medilink product offering
Product offeringCore offering
Medilink operates integrated outpatient medical centers in Guayaquil, Quito, and Babahoyo, Ecuador, offering multi-specialty consultations, clinical laboratory, diagnostic imaging, physical therapy, pharmacy, ambulance services, and telemedicine. The company also delivers home-based medical care (Movilink) and comprehensive occupational health programs for corporate clients, including pre/post and periodic occupational exams, on-site dispensary professionals, mental health, nutrition, and health fairs.
Product overview
Medilink is a healthcare services provider operating a platform-plus-modules architecture. The core platform is Medilink itself, offering integrated outpatient and comprehensive health services. The main patient-facing modules include Onlink (telemedicine), Movilink (home medical services), Familink (in-house pharmacy), and specialized services such as physical therapy, diagnostic imaging, clinical laboratory, and ambulance services. For enterprise clients, Medilink provides a suite of occupational health services including periodic and pre/post occupational exams, health fairs, mental health programs, nutrition programs, on-site health professionals, and ambulance services. All services are connected through the Servicios en Línea online portal where patients access results, prescriptions, and appointments.
Differentiator
Problem solved
Functional benefit
Brands
- Movilink: Home medical services including medical consultations, sample collection, electrocardiogram, injection placement, ultrasound, monitoring, serum placement, allergy tests, Holter, physical therapy, nebulizations, and X-rays at patient's home or office.
- Onlink
- Familink
Products and services
- Familink (Pharmacy)
Companies that use Medilink
Customer profileNamed customers9 records
Segments2 records
Ideal customer profiles2 records
Medilink technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Medilink partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- AIGcoreInternational insurance provider affiliated with Medilink's network, enabling AIG policyholders to access outpatient medical services at Medilink centers with insurance coverage.
- BupacoreGlobal health insurance company affiliated as a network provider, allowing Bupa members to receive covered medical services at Medilink facilities.
- Pan American LifecorePan American Life insurance policyholders access Medilink's outpatient services through this affiliated provider relationship.
- SaludsacoreEcuadorian health insurance provider with network affiliation enabling covered services at Medilink medical centers.
- ConfiamedcoreHealth insurance provider affiliated with Medilink's provider network for insured patient services.
- HumanacoreInternational health insurance company affiliated as a provider network member for outpatient services.
- Liberty SeguroscoreEcuadorian insurance company with provider network affiliation for health services at Medilink.
- Plus MedicalcorePrepaid medicine provider affiliated with Medilink's network for covered outpatient services.
- Latina SaludcoreLatin American health insurance provider with network affiliation for Medilink services.
- Fundación ResplandeceminorSocial responsibility partner in the 'Risitas Azules' program, collaborating to provide free medical checkups and dental consultations for children.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Medilink competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key highlights6 records
Customer concentration
Medilink social profiles
Digital presenceMedilink financial estimates
Financial estimateRevenue estimate
Valuation estimate
Medilink leadership team
Management profileNumber of profiles
Medilink funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Medilink M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Medilink
What does Medilink do?
Medilink operates integrated outpatient medical centers in Guayaquil, Quito, and Babahoyo, Ecuador, offering multi-specialty consultations, clinical laboratory, diagnostic imaging, physical therapy, pharmacy, ambulance services, and telemedicine. The company also delivers home-based medical care (Movilink) and comprehensive occupational health programs for corporate clients, including pre/post and periodic occupational exams, on-site dispensary professionals, mental health, nutrition, and health fairs.
Is Medilink a public or private company?
Medilink is a private company. It is classified as unknown and is currently operating.
When was Medilink founded?
Medilink was founded in 2010. It employs 101 to 250 people.
Where is Medilink based?
Medilink is headquartered in Guayaquil, Ecuador, in the Latin America region.
How does Medilink make money?
Five revenue lines are on record. Outpatient Medical Services are the primary driver. The others are health Insurance/Prepaid Medicine Contracts, occupational Health Services (B2B), home Medical Services (Movilink) and pharmacy Services.
Does Medilink have an API?
No public API is recorded for Medilink.
What industry is Medilink in?
Medilink's product category is Outpatient Healthcare Services. Its primary akta.pro industry code is HSABACAA, Medicare-Certified Skilled Nursing Visits (RN/LPN), with a secondary code of HLALACAK, Pharmacy/Medication Management & Virtual MTM (Payer-Sponsored). Its NAICS code is 62111 and its SIC code is 8082.