CONFIAMED S.A.
CONFIAMED S.A. is an Ecuadorian prepaid medicine provider offering individual, family, corporate, and mass-market health plans backed by a national network of 800+ healthcare providers. Distribution combines a broker channel with digital self-service via mobile app, role-specific web portals, and 24/7 telemedicine.
- Company typePrivate
- Founded2009
- HeadquartersQuito, Ecuador
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What CONFIAMED S.A. does
CONFIAMED S.A. is a privately held Ecuadorian prepaid medicine and health insurance provider headquartered in Quito (RUC 1792206979001). The company sells subscription-based prepaid health plans under five core product lines: Plan Confiplus (individual prepaid medicine with dental coverage), Plan GMM (major medical expenses for individuals and families), Plan Visiona (vision-focused coverage), Plan Corporativo (employee group coverage), and Plan Masivo (large-group mass-market plans). End customers are primarily individuals and families, with secondary segments in corporate employers and mass-market groups; distribution is led by an external broker network (Nova Ecuador, Unibrockers, Previanza, AndesAsesores, Protecseguros, Confiaseguros, Raul Coka) and complemented by direct digital channels and a contact center.
The company's technical stack centers on a digital health platform comprising the App Confiamed mobile application (available on iOS, Google Play, and Huawei AppGallery), three role-specific web portals (Portal Afiliados for members, Portal Brokers for distribution partners, Portal Prestadores for healthcare providers), and a 24/7 telemedicine service (Médico en Línea). Supporting digital modules include Reembolso Online for digital reimbursement submission, Receta ESY for electronic prescriptions, and online appointment integrations with providers such as Metrored, Medilink, Biodimed, Sime, and Praxmed. Underlying service delivery is anchored by a national network of more than 800 contracted providers including hospitals (Hospital Metropolitano, Hospital de los Valles, Omni Hospital, Clínica Internacional), pharmacy chains (Fybeca), and diagnostic laboratories.
The revenue model is predominantly subscription-based, with monthly billing across all plan tiers and add-on services (Confitravel travel assistance, Asistencia Dental, Asistencia Exequial funeral assistance, Crédito Hospitalario programmed hospital credits) creating incremental recurring revenue. Payments are accepted via credit card (with deferred up to 12-month installments) and direct debit, while the Tarifa Cero benefit offers preventive services without copay or deductible to drive engagement. The company is compliant with Ecuador's Ley Orgánica de Protección de Datos Personales, registered with the National Registry of Personal Data Protection, and operates exclusively within Ecuador with no disclosed international footprint.
CONFIAMED S.A. firmographics
Firmographics- Name
- CONFIAMED S.A.
- Legal name
- CONFIAMED S.A.
- Website
- https://confiamed.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- CONFIAMED S.A. is an Ecuadorian prepaid medicine provider offering individual, family, corporate, and mass-market health plans backed by a national network of 800+ healthcare providers. Distribution combines a broker channel with digital self-service via mobile app, role-specific web portals, and 24/7 telemedicine.
- Ownership category
- akta.pro rank
CONFIAMED S.A. industry classification
Industry- Product category
- Health Insurance
- NAICS
- Direct Health and Medical Insurance Carriers (524114), Direct Life, Health, and Medical Insurance Carriers (52411)
- SIC
- Accident & Health Insurance (6321), Hospital & Medical Service Plans (6324)
- akta.pro primary industry
- Individual/Retail Critical Illness & Hospital Indemnity (FSAIAKAE)
Keywords
Where CONFIAMED S.A. is headquartered
LocationHeadquarters
- HQ city
- Quito
- HQ country
- Ecuador
- HQ region
- Latin America
Offices1 record
Markets served
CONFIAMED S.A. business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Prepaid Medicine Plans (Medicina Prepagada): Subscription-based prepaid health plans offering coverage for consultations, hospitalizations, medications, and other medical services. Plans are offered to individuals, families, corporations, and mass markets with various coverage levels.
- Reimbursement Processing: Processing of medical expense reimbursements for covered services outside the provider network or as per plan terms
- Hospital Credits: Programmed hospital credit services for scheduled procedures
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Confiplus - Individual prepaid medicine plan with dental coverage |
| Subscription | Monthly | Plan GMM - Major medical expenses coverage |
| Subscription | Monthly | Visiona - Vision-focused health plan |
| Subscription | Monthly | Corporate Plans - Group health coverage |
| Subscription | Monthly | Mass Plans - Large group coverage |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
CONFIAMED S.A. product offering
Product offeringCore offering
CONFIAMED S.A. is an Ecuadorian prepaid medicine and health insurance company that sells subscription-based health plans (Confiplus, GMM, Visiona, Corporativo, Masivo) to individuals, families, corporations, and mass groups. Members gain access to a national network of 800+ healthcare providers and digital services including telemedicine, digital reimbursement processing, and electronic prescriptions.
Product overview
CONFIAMED S.A. is an Ecuadorian prepaid medicine and health insurance company offering a portfolio of individual and corporate health plans. The core product lineup consists of Plan Confiplus (prepaid medicine), Plan GMM (Major Medical Expenses), Plan Visiona (vision coverage), Plan Corporativo (corporate plans), and Plan Masivo (mass enrollment plans). These are complemented by digital service modules including the App Confiamed mobile application, Médico en Línea telemedicine service, Reembolso Online digital reimbursement, Receta ESY electronic prescriptions, and three dedicated web portals (Portal Afiliados for policyholders, Portal Brokers for insurance brokers, and Portal Prestadores for healthcare providers). Additional value-added services include Contact Center support, funeral assistance, dental assistance, travel assistance (Confitravel), and hospital credit programs. The company operates with a network of over 800 national providers including hospitals, clinics, and pharmacies.
Differentiator
Problem solved
Functional benefit
Products and services
- Plan Confiplus Prepaid medicine plan adapting to individuals, offering national coverage, access to over 800 providers, outpatient and inpatient coverage, dental coverage, travel assistance, and funeral assistance. Available on monthly subscription.
- Plan GMM (Gastos Médicos Mayores) Major Medical Expenses plan providing protection for hospital stays exceeding 24 hours, for individuals and families.
- Plan Visiona Vision insurance plan offering eye care coverage as a standalone health insurance product.
- Plan Corporativo Corporate prepaid medicine plan designed for businesses and their employees, providing group health coverage as an employee benefit.
- Plan Masivo Mass prepaid medicine plan targeting large-scale group enrollments with dedicated authorization hours Monday to Friday 08:30 to 17:30.
- Médico en Línea (Telemedicine Service) Telemedicine service providing 24/7 professional medical consultations from the comfort of home for affiliated policyholders.
- Portal Afiliados (Affiliate Self-Service Portal) Web portal for policyholders to consult contract information, request reimbursements, view expense history, download settlement documents, request coverage certificates, and access the provider network.
- Asistencia Exequial (Funeral Assistance) Funeral assistance service available 24 hours, 365 days per year for covered policyholders as a value-added benefit.
- Asistencia Dental (Dental Assistance) Dental assistance service providing emergency dental care and third molar extractions, available 24/7 for covered policyholders.
- Confitravel (Travel Assistance) Travel assistance service providing coverage up to 30 days, including emergency medical coverage and Schengen visa certificate issuance for covered policyholders.
- Crédito Hospitalario (Hospital Credit Program) Programmed hospital credit service for scheduled procedures and surgeries, requiring 72-hour advance documentation submission by policyholders.
Companies that use CONFIAMED S.A.
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles2 records
CONFIAMED S.A. technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
CONFIAMED S.A. partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and major.
- Hospital MetropolitanocoreMajor hospital in provider network offering 100% coverage under selected plans. Part of the 800+ provider network providing ambulatory and hospital services.
- Hospital de los VallescoreMajor hospital in provider network in the Valle region. Part of the national provider network.
- Omni HospitalcoreHospital service provider in the network with coverage for various medical services.
- Clínica InternacionalcoreInternational clinic integrated into provider network.
- FybecacorePharmacy chain partner in the provider network for medication coverage.
- Nova EcuadormajorInsurance broker providing sales and service support. Expresses satisfaction with constant support from various areas and accompaniment in emergent situations.
- Unibrockers S.A.majorInsurance broker acting as key strategic supplier. Values the support received for customers and broker accompaniment.
- PrevianzamajorInsurance broker as main strategic ally, valuing personalized attention, efficiency, and commitment.
- MetroredcoreOnline provider for medical appointments, accessible through Confiamed app.
- MedilinkcoreOnline provider for medical appointments, accessible through Confiamed app.
- BiodimedcoreOnline provider for medical appointments, accessible through Confiamed app.
- SimecoreOnline provider for medical appointments, accessible through Confiamed app.
- PraxmedcoreOnline provider for medical appointments, accessible through Confiamed app.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
CONFIAMED S.A. competitors and assessment
Company assessmentBroad incumbents
- Humana: Large US health-insurance carrier offering managed care, Medicare Advantage, and employer health plans. Comparable on health-insurance core business and digital member experience, but at vastly larger scale and in a different regulatory regime.
- Mapfre Ecuador: Subsidiary of global insurer Mapfre offering health, life, auto, and other insurance lines in Ecuador. Operates broadly in the same industry with overlapping prepaid-medicine capability, but as part of a wider multi-line portfolio rather than a specialized health-insurance niche.
- AIG (AIG Seguros Ecuador): Global insurance carrier with Ecuadorian operations covering health and accident products. Comparable to Confiamed on health-insurance product overlap, but anchored by a much larger, multi-line global portfolio.
- Bupa Ecuador: Health-insurance specialist from Bupa's global network, present in Ecuador with international health plans. Comparable to Confiamed on health-insurance product focus and target customer (premium individuals, corporate, expats), with the addition of cross-border coverage.
Regional players
- Sura (Seguros Sura): Latin American insurance and prepaid-medicine group with presence across the Andean region including Ecuador. Comparable in product category (prepaid medicine) but rooted in Colombian/regional operations rather than a single-country focus.
- Cruz Blanca: Chilean prepaid-medicine provider offering individual and corporate plans with national provider networks. Highly comparable on business model and product structure, though operating primarily in Chile rather than Ecuador.
- Colmédica: Colombian prepaid-medicine and health-services provider serving individual and corporate members through a network of clinics and providers. Comparable prepaid-medicine model with corporate channel emphasis, focused on Colombia rather than Ecuador.
- Pacifico Salud (Pacífico): Peruvian prepaid-medicine and health-insurance operator owned by Credicorp. Closely comparable product offering (prepaid medicine plans, provider networks, corporate plans) in a different Andean geography.
Direct peers
- BMI del Ecuador (Best Medical Insurance): One of the largest prepaid-medicine operators in Ecuador, offering individual, family, and corporate health plans through a similar provider-network model. Direct head-to-head competitor to Confiamed in the same product category, geography, and customer base.
Emerging players
- Best Doctors: Global medical-expertise and second-opinion provider intersecting with health-insurance value chains. Comparable on the digital health/insurance adjacencies that complement prepaid-medicine plans, but operating as a niche specialist rather than a full prepaid-medicine carrier.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
CONFIAMED S.A. social profiles
Digital presenceCONFIAMED S.A. compliance and trust
Trust signalCompliance1 record
CONFIAMED S.A. financial estimates
Financial estimateRevenue estimate
Valuation estimate
CONFIAMED S.A. leadership team
Management profileNumber of profiles
CONFIAMED S.A. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CONFIAMED S.A. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CONFIAMED S.A.
What does CONFIAMED S.A. do?
CONFIAMED S.A. is an Ecuadorian prepaid medicine and health insurance company that sells subscription-based health plans (Confiplus, GMM, Visiona, Corporativo, Masivo) to individuals, families, corporations, and mass groups. Members gain access to a national network of 800+ healthcare providers and digital services including telemedicine, digital reimbursement processing, and electronic prescriptions.
Is CONFIAMED S.A. a public or private company?
CONFIAMED S.A. is a private company. It is classified as unknown and is currently operating.
When was CONFIAMED S.A. founded?
CONFIAMED S.A. was founded in 2009. It employs 101 to 250 people.
Where is CONFIAMED S.A. based?
CONFIAMED S.A. is headquartered in Quito, Ecuador, in the Latin America region.
How does CONFIAMED S.A. make money?
Three revenue lines are on record. Prepaid Medicine Plans (Medicina Prepagada) is the primary driver. The others are reimbursement Processing and hospital Credits.
Who are CONFIAMED S.A.'s main competitors?
Broad incumbents on record are Humana, Mapfre Ecuador, AIG (AIG Seguros Ecuador) and Bupa Ecuador. Regional players are Sura (Seguros Sura), Cruz Blanca, Colmédica and Pacifico Salud (Pacífico). BMI del Ecuador (Best Medical Insurance) is listed as a direct peer. Best Doctors is listed as an emerging player.
Does CONFIAMED S.A. have an API?
No public API is recorded for CONFIAMED S.A..
What industry is CONFIAMED S.A. in?
CONFIAMED S.A.'s product category is Health Insurance. Its primary akta.pro industry code is FSAIAKAE, Individual/Retail Critical Illness & Hospital Indemnity. Its NAICS code is 524114 and its SIC code is 6321.