West Toledo Animal Hospital

What West Toledo Animal Hospital does

West Toledo Animal Hospital is a privately held, full-service veterinary practice headquartered in Toledo, Ohio, founded in 1933 and owned since 2009 by Dr. Brooke West. The practice serves pet owners in the Toledo and Perrysburg area, operating two locations: the main Toledo hospital and the wholly owned Perrysburg Animal Care subsidiary acquired in 2011. Approximately 20+ staff members support the practice, including four veterinarians (Dr. Brooke West, Dr. Anne Bergstrom, Dr. Kendra Pratt, Dr. Samantha Amodeo) and a range of operations, HR, inventory, technician, customer service, and boarding management roles.

The service portfolio spans core general practice (wellness exams, vaccinations, surgery, dental care, emergency services), advanced diagnostics (the only whole-body veterinary CT scan with a board-certified radiologist in NW Ohio, digital X-ray, ultrasound, in-house lab), and differentiated specialty services (animal chiropractic, acupuncture, laser therapy, pain management, and a full rehabilitation department including hydrotherapy and an underwater treadmill). The practice emphasizes Fear-Free certified low-stress handling and is BBB accredited since 1993. Distribution is primarily through in-person visits, supplemented by an online pharmacy storefront operated in partnership with Vets First Choice.

The business model is direct-to-consumer professional services, with revenue generated across multiple streams: veterinary consultations and procedures, an in-house and online pharmacy, medical boarding and daycare, animal rehabilitation, and specialized fee-for-service offerings (chiropractic, acupuncture, grooming, training). Pricing is quote-based and not publicly disclosed; the practice accepts CareCredit and Scratch Pay financing to reduce customer price friction. The go-to-motion is traditional local practice with no formal sales function, relying on the practice's 90+ year reputation, word-of-mouth, content marketing via its website and blog, and emergency phone availability.

Name

West Toledo Animal Hospital

Legal name

West Toledo Animal Hospital

Website

https://westtoledoanimalhospital.com

Company type

Private

Founded year

1933

Operating status

Operating

Headcount range

11–50 employees

Short description

West Toledo Animal Hospital is a privately held, full-service veterinary practice in Toledo, Ohio, serving pet owners since 1933 with two locations, four veterinarians, advanced diagnostics (including the only whole-body veterinary CT in NW Ohio), rehabilitation, boarding, and pharmacy services.

Ownership category

akta.pro rank

Product category

Veterinary Healthcare Services

NAICS

Veterinary Services (541940)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

akta.pro secondary industries

Veterinary Rehabilitation, Sports Medicine & Physical Therapy Centers (HLAMACAK), Veterinary-Affiliated/Medical Boarding (HSANADAG)

Keywords

• Veterinary hospital services
• Pet wellness exams
• Veterinary diagnostics imaging
• Pet boarding daycare
• Animal rehabilitation therapy

Headquarters

HQ city

Toledo

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Veterinary Medical Services: Core revenue from comprehensive veterinary services including wellness exams, diagnostics, surgery, dental care, and treatment of illnesses. Revenue generated through appointment-based consultations and procedures.
2. In-House Pharmacy: On-site pharmacy providing medications, prescriptions, and treatments directly to pet owners. Also includes an online pharmacy at westtoledoah.vetsfirstchoice.com
3. Medical Boarding and Daycare: Boarding services for cats and dogs including extended stays and daily care. Revenue generated through overnight and daily boarding fees.
4. Animal Rehabilitation: Physical therapy services including hydrotherapy, laser therapy, massage, and rehabilitation programs for pets recovering from injury or surgery.
5. Specialized Services: Additional fee-for-service offerings including pet chiropractic care, acupuncture, grooming, and training services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

West Toledo Animal Hospital is a full-service veterinary hospital providing comprehensive medical, surgical, dental, diagnostic, and rehabilitative care for dogs, cats, and exotic pets in the Toledo, Ohio area. In addition to veterinary medicine, it offers medical boarding, daycare, grooming, training, and an online pharmacy for prescription fulfillment.

Product overview

West Toledo Animal Hospital is a full-service veterinary practice offering comprehensive pet healthcare through multiple interconnected service modules. The core offerings include preventive care (immunization and wellness exams), diagnostic services (in-house lab, pharmacy, radiology, and ultrasound), surgical procedures, and specialized therapies (chiropractic care, acupuncture, laser therapy, pain management, dental care, and animal rehabilitation). The hospital also provides medical boarding and daycare services, creating a one-stop solution for all pet healthcare needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Immunization and Wellness Routine preventive care including vaccinations, wellness exams, and health screenings for dogs and cats.
• Pet Surgery
• Pet Dental Care
• Pet Radiology and Ultrasound
• In-House Lab and Pharmacy
• Pet Pain Management
• Pet Laser Therapy
• Pet Chiropractic Care
• Pet Acupuncture Services
• Animal Rehabilitation
• Medical Boarding and Daycare
• Online Pharmacy

Quantifiable outcome

• Over 90 years serving the Toledo community since 1933
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Vets First ChoicecoreTechnology or IntegrationOnline pharmacy partnership providing digital prescription management and medication delivery services. Website links to westtoledoah.vetsfirstchoice.com for online pharmacy access.
• Royal CaninminorOthersFeatured brand partner for pet food and nutrition products sold at the facility
• Hill's Prescription DietminorOthersFeatured prescription diet brand partnership for therapeutic pet nutrition
• PurinaminorOthersFeatured pet food brand partnership for standard and premium pet nutrition
• Ohio Veterinary Medical AssociationminorOthersProfessional association membership for Dr. Bergstrom; indicates adherence to state veterinary standards
• CareCreditminorOthersFinancing partner offering payment plans for veterinary expenses
• Google PayminorOthersDigital payment option accepted at the facility
• Scratch PayminorOthersPet financing partner offering payment plans for veterinary care expenses

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• National Veterinary Associates (NVA): Large PE-backed consolidator of general practice and specialty veterinary hospitals. Relevant as a potential acquirer/partner and as a competitor offering owner veterinarians exit optionality WTAH's Dr. West may consider.
• PetVet Care Centers: PE-backed veterinary consolidator operating general practice and specialty hospitals. Relevant as both an in-region competitive threat and as a potential roll-up partner for independent hospitals like WTAH.
• Banfield Pet Hospital: Nation's largest general practice veterinary chain, located inside PetSmart stores. Comparable in offering preventive and primary care but with a subscription wellness plan model that competes directly with WTAH's 'Snout' plans.
• VetCor: Network of community-based veterinary hospitals across the U.S. with growing specialty offerings. Comparable community-hospital positioning to WTAH with operating playbook for multi-site general practices.
• VCA Animal Hospitals: Owned by Mars Petcare, VCA operates a national network of general practice and specialty veterinary hospitals. Comparable to WTAH in offering full-service care but with far greater scale, capital, and specialty capabilities.

Direct peers

• BluePearl Specialty + Emergency Pet Hospital: Specialty and emergency veterinary hospital network with advanced diagnostics (CT, MRI) and rehab. Most direct peer to WTAH's specialty/advanced imaging capability in NW Ohio; competes for the same referral pool.
• Perrysburg Animal Care: Wholly-owned subsidiary of WTAH since 2011, operating the Perrysburg location. Listed for transparency given the explicit parent-subsidiary relationship.
• Westgate Animal Hospital: Local Toledo, OH full-service animal hospital. Direct regional competitor for primary care, surgery, and boarding in the same metro as WTAH.
• MedVet: Specialty and emergency veterinary hospital group with locations across the Midwest, including Ohio. Direct peer in specialty medicine, surgery, and rehab services with comparable referral-driven economics.

Emerging players

• Modern Animal: Subscription-based, digitally native veterinary care company with clinics and a member app. Represents the digitally-led model WTAH currently lacks, competing for younger pet-owner share through convenience and transparent pricing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/west-toledo-animal-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about West Toledo Animal Hospital