Lourdes Health

What Lourdes Health does

Lourdes Health is a community acute-care hospital system headquartered at 520 N. 4th Ave. in Pasco, Washington, operating continuously in the same community since 1916 under a Christian-affiliated mission. The system delivers a comprehensive portfolio of medical services spanning 20+ specialty areas including emergency care (accredited Chest Pain Center), cardiology, behavioral health, breast health, diagnostic imaging, surgery, orthopedics, neurology, gastroenterology, pulmonology, women's health, rehabilitation, and primary care. Care is delivered across five physical sites spanning the Tri-Cities region: the main Lourdes Medical Center in Pasco, Lourdes Family Medicine in Pasco, Lourdes Behavioral Health in Richland, Lourdes Counseling Center in Richland, and Trios Care Center at Southridge (cardiology) in Kennewick.

The digital surface area is modest and typical of a community hospital. The primary product is a Patient Portal, currently in transition from a Syntellis platform to an InteliChart-powered platform (legacy system scheduled for discontinuation April 30, 2026), providing patients 24/7 access to medical records, lab results, appointments, prescription renewals, secure messaging, and bill pay. Supporting patient tools include a CMS-mandated Hospital Charges Listing (machine-readable CSV) and a Cost Estimator tool for out-of-pocket estimates. Ancillary technologies are limited to Google Analytics for web traffic analysis and Google reCAPTCHA for fraud and abuse protection. There is no evidence of proprietary AI/ML systems, in-house software development, or data flywheel mechanics.

The business model is fee-for-service healthcare delivery: revenue is generated from patient services — emergency care, surgical procedures, diagnostic imaging, laboratory services, and specialty consultations — reimbursed through insurance, government payers, and patient out-of-pocket payments, with financial assistance programs available to qualifying patients. Pricing follows standard hospital unit pricing published in the CMS charges listing; no subscription or alternative payment model is present. Lourdes Health is a private, for-profit entity operated as part of the Lifepoint Health network (a Tennessee-based health system), with no independent funding, M&A, or IPO activity disclosed. The sole named 'customer' is the Pasco, WA community, indicating a single-geography, community-hospital revenue base.

Name

Lourdes Health

Legal name

Lourdes Health

Website

https://yourlourdes.com

Company type

Private

Founded year

1916

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Lourdes Health is a community acute-care hospital system in Pasco, Washington, founded in 1916 and operated by Lifepoint Health, delivering emergency, cardiology, behavioral health, and 20+ specialty services across five Tri-Cities locations to local residents.

Ownership category

akta.pro rank

Headquarters

HQ city

Pasco

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Services Revenue: Lourdes Health operates as a hospital and medical center providing acute care, emergency services, and specialized medical services to patients in the Pasco, WA region. Revenue is generated through patient services including emergency care, surgical procedures, diagnostic imaging, laboratory services, and various medical specialties. The facility accepts insurance and offers financial assistance programs.

Pricing tiers

Distribution channels3 records

Marketing channels4 records

Core offering

Lourdes Health is a community hospital and medical center in Pasco, WA, operating since 1916 under Lifepoint Health. It delivers acute care, 24/7 emergency services (including an accredited Chest Pain Center), surgical services, diagnostic imaging, laboratory, behavioral health, and more than 20 specialty care areas to residents of the Tri-Cities region. The facility also offers a Patient Portal (transitioning to InteliChart), cost transparency tools, and integrated care across multiple locations in Pasco, Richland, and Kennewick.

Product overview

Lourdes Health is a hospital system serving Pasco, WA and the surrounding community since 1916. The organization offers a comprehensive range of medical services including emergency care (accredited Chest Pain Center), behavioral health, cardiology, diagnostic imaging, and surgical services. The primary digital product offering is the Patient Portal (transitioning to InteliChart in April 2026), which provides patients 24/7 online access to medical records, lab results, appointments, and billing. Additional digital tools include Cost Estimator and Good Faith Estimate tools for healthcare cost transparency. The hospital's service portfolio spans over 20 specialty areas including orthopedics, neurology, gastroenterology, pulmonology, women's health, and rehabilitation.

Differentiator

Problem solved

Functional benefit

Products and services

• Behavioral Health Services Mental health and behavioral health services delivered across Lourdes Health facilities, including outpatient care at Lourdes Behavioral Health and Lourdes Counseling Center in Richland, WA.
• Breast Health Services
• Cardiology Services
• Diabetes Care
• Diagnostic Imaging
• Emergency Room Services
• Family Medicine
• Gastroenterology Services
• Intensive Care Unit (ICU) Services
• Internal Medicine
• Laboratory Services
• Neurology Services
• Nutrition Services
• Occupational Health
• Orthopedics
• Patient Portal Secure online platform providing patients 24/7 access to medical records, lab results, appointments, provider messaging, prescription renewals, and bill payment. New InteliChart-powered portal replacing the legacy Syntellis portal in April 2026.
• Pulmonology Services
• Rehabilitation Center
• Senior Life Solutions
• Sleep Medicine
• Surgical Services
• Urgent Care
• Women's Health
• Cost Estimator Tool
• Good Faith Estimate
• Hospital Charges Listing

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Lourdes Health and Trios Health CollaborationcoreStrategic or Co-development Partner · 9 June 2026Lourdes Health and Trios Health operate collaboratively to provide expanded cardiology services. Charito C. White, ARNP, FNP-BC serves patients at both Lourdes Medical Center in Pasco and Trios Care Center at Southridge in Kennewick, demonstrating integrated service delivery across both health systems.
• Lifepoint HealthcoreOthersLourdes Health is part of the Lifepoint Health network of hospitals and healthcare facilities. Lifepoint Health manages corporate functions including privacy inquiries, HR policies (California Notice at Collection), and provides operational support infrastructure.
• InteliChartcoreTechnology or IntegrationInteliChart provides the patient portal technology powering the new unified patient portal experience at Lourdes Health, enabling secure access to medical records, lab results, appointments, and bill payment.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Universal Health Services: Diversified hospital and behavioral health operator with acute care and specialty facilities nationwide. Particularly comparable given Lourdes's behavioral health service line (Lourdes Behavioral Health) operating alongside acute care.
• HCA Healthcare: Largest for-profit hospital operator in the United States, operating facilities across multiple states. Comparable as a major community and acute care hospital network operator at national scale with similar for-profit orientation to Lourdes's parent.
• LifePoint Health: Parent company and operating network of community hospitals and healthcare facilities across the United States. Provides corporate infrastructure, operational support, and capital allocation framework that shapes Lourdes Health's strategic context.
• Tenet Healthcare: Major for-profit hospital and ambulatory care operator in the U.S. Comparable as a multi-state acute care and outpatient services provider with a similar community-hospital focus and scale.
• Providence Health & Services: Large nonprofit Catholic health system operating across the western U.S., including Kadlec in the Tri-Cities region. Comparable as a multi-state hospital operator with mission-driven care orientation and similar regional footprint.

Regional players

• MultiCare Health System: Pacific Northwest regional health system operating multiple hospitals and clinics in Washington state. Comparable as a community-hospital network operator with similar service mix and regional patient base.

Emerging players

• Encompass Health: Largest operator of inpatient rehabilitation hospitals in the U.S. Comparable on Lourdes's rehabilitation services as a post-acute and rehabilitation-focused provider serving similar patient recovery needs.
• Acadia Healthcare: Specialized behavioral health hospital and treatment facility operator. Comparable on Lourdes's behavioral health service line as a focused behavioral health provider with partial overlap in service mix.

Direct peers

• Kadlec Regional Medical Center: Direct competitor in the Tri-Cities market, operated by Providence Health & Services. Kadlec offers comparable acute care and specialty services in the same regional footprint and competes for the same patient base.
• Trios Health: Direct peer and collaborator located in the Tri-Cities region, operating similar acute care and specialty services. Lourdes Health and Trios Health jointly coordinate cardiology services through shared providers in Kennewick and Pasco.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/YourLourdes
• Facebookfacebook.com/LourdesHealth
• LinkedInlinkedin.com/company/lourdes-health

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lourdes Health