Trios Health

What Trios Health does

Trios Health is a private, acute care community hospital system headquartered in Kennewick, Washington, serving the Tri-Cities region (Kennewick, Pasco, Richland) and surrounding communities in southeastern Washington. The organization traces its origin to the 1940s as Kennewick General Hospital, was rebranded Trios Health in 2012-2013, and is anchored by the Trios Southridge Hospital facility opened in 2016. It is owned by RCCH HealthCare Partners and operates within the Lourdes Health/LifePoint Health ecosystem alongside the Lourdes Medical Center in Pasco and affiliated medical groups. Trios Health offers a full multi-specialty service line including 24/7 emergency care (with an accredited Chest Pain Center), surgery, cardiology, oncology, orthopedics, women's health, pediatrics, gastroenterology, laboratory, diagnostic imaging, rehabilitation, and urgent care, delivered across the main hospital campus, the Trios Care Center at Southridge outpatient clinic, and affiliated Lourdes Medical Group locations.

Its technology footprint is built on standard healthcare information systems rather than proprietary platforms. The patient-facing stack includes the InteliChart-powered inpatient patient portal (launched April 22, 2026, replacing the sunset Syntellis portal), an athenahealth-backed outpatient portal for Trios Medical Group, a CMS-mandated hospital charges listing with downloadable machine-readable files, and a Good Faith Estimate / cost estimator tool supporting uninsured and self-pay patients. Supporting administrative tooling includes Verisma for medical records requests and ProviderTrust's VendorProof for vendor exclusion screening. Trios Health does not develop or own underlying EMR or portal software; it integrates these commercial systems.

Commercially, Trios Health operates on a fee-for-service revenue model funded primarily by insurance reimbursements (Medicare, Medicaid, and commercial payers including Aetna, Cigna, Humana, Molina Healthcare of Washington, Premera Blue Cross, and UnitedHealthcare) and patient payments, including a roughly 40% discounted cash price for uninsured patients. It goes to market as a direct-to-consumer provider across the Tri-Cities catchment, distributing services through the hospital campus, emergency and urgent care locations, outpatient specialty clinics, online scheduling, physician referrals, and a community partnership with UW Medicine that anchors advanced specialty referral pathways across Washington, Alaska, and Idaho. Revenue, payer-mix detail, and visit volume are not publicly disclosed.

Name

Trios Health

Legal name

Trios Health

Website

https://trioshealth.org

Company type

Private

Founded year

1952

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Trios Health is a private acute care community hospital system serving the Tri-Cities region of southeastern Washington. Owned by RCCH HealthCare Partners and affiliated with Lourdes Health under LifePoint Health, it operates Trios Southridge Hospital and outpatient clinics delivering multi-specialty care.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

Offices of Physicians (62111), Offices of Physicians (6211), Offices of Physicians (except Mental Health Specialists) (621111), Other Outpatient Care Centers (62149), Health Care and Social Assistance (62)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Hospital-Owned Physician Networks & Medical Groups (HLAFAAAL)

Keywords

• Acute care hospital
• Emergency medical services
• Outpatient specialty care
• Patient portal access
• Healthcare cost estimation

Headquarters

HQ city

Kennewick

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Healthcare Services Revenue: Trios Health generates revenue through fee-for-service healthcare delivery including hospital inpatient services, outpatient clinic visits, emergency room visits, diagnostic imaging, laboratory services, surgical procedures, and rehabilitation therapy. Revenue is derived from insurance reimbursements (Medicare, Medicaid, commercial payers) and patient payments.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Trios Health is an acute care community hospital that delivers a broad spectrum of healthcare services across the Tri-Cities area of southeastern Washington, anchored by Trios Southridge Hospital. Its offerings span emergency care, inpatient hospital services, outpatient specialty clinics, diagnostic imaging, laboratory services, surgery, rehabilitation, and patient-facing digital tools including a patient portal and cost estimator.

Product overview

Trios Health is a multi-faceted healthcare system offering a unified patient care platform centered around its hospital services and clinical operations. The core product offering consists of hospital-based medical care (Emergency Room, Surgery, Cardiology, Oncology, etc.) supplemented by patient-facing digital tools including the InteliChart Patient Portal for inpatient records access, the Trios Medical Group Patient Portal (powered by athenahealth) for outpatient records, and financial transparency tools including a Cost Estimator and Good Faith Estimate system. The hospital also provides a publicly accessible Hospital Charges Listing fulfilling CMS price transparency requirements. These digital products work together to provide patients with access to their health information and healthcare cost estimation throughout their care journey.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Room Services 24/7 emergency department at Trios Southridge Hospital, accredited as a Chest Pain Center, providing emergency care to patients across the Tri-Cities region.
• Inpatient Hospital Care Inpatient hospital services including overnight stays, room and board (M/S and ICU), and observation services delivered at the Trios Southridge Hospital campus in Kennewick, WA.
• Urgent Care Services Walk-in urgent care facilities serving patients in the Tri-Cities area for non-emergency medical needs, with online scheduling availability.
• Surgical Services Surgical procedures including general surgery, orthopedics/joint replacement, vascular care and surgery, endoscopy, and other specialty surgical interventions performed at Trios Southridge Hospital.
• Specialty Care Clinics Outpatient specialty clinics covering cardiology, oncology and hematology, gastroenterology, women's health, pediatrics, geriatrics, infectious disease, nephrology, urology, podiatry, diabetes care, and family medicine for patients across southeastern Washington.
• Diagnostic Imaging and Laboratory Services Diagnostic imaging and laboratory services supporting inpatient and outpatient care across the health system.
• Therapy and Rehabilitation Services Therapy and rehabilitation services including physical therapy and related modalities for patients recovering from illness, injury, or surgery.
• Maternal and Women's Health Services Labor and delivery services, women's health, and breast health services for maternal and female patients in the Tri-Cities region.
• InteliChart Patient Portal Secure online patient portal providing 24/7 access to medical records, lab results, radiology results, procedures, discharge instructions, medication lists, and visit summaries via web and mobile app. Available to Trios Health patients.
• Trios Medical Group Patient Portal Athenahealth-powered outpatient portal providing patients of Trios Medical Group providers with access to allergy lists, medication lists, lab and radiology results, visit summaries, vital sign history, and upcoming appointments.
• Cost Estimator Tool Interactive online tool enabling patients to estimate out-of-pocket healthcare costs for procedures and services before receiving care.
• Good Faith Estimate Tool Tool enabling uninsured and self-pay patients to receive estimates of total expected costs for non-emergency medical items and services prior to scheduling, supporting No Surprises Act compliance.
• Hospital Charges Listing Publicly available CMS-mandated listing of all hospital services, items, and standard charges including downloadable CSV files of the Charge Description Master (CDM) and the five most common charges per service.
• Medical Records Request System Third-party medical records request system administered by Verisma for patients needing copies of medical records after the legacy Syntellis patient portal sunset.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core.

• InteliChartcoreTechnology or Integration · 22 April 2026InteliChart provides the patient portal technology powering Trios Health's new patient portal launched April 22, 2026. The portal provides secure access to medical records, lab results, procedures, discharge instructions, and medication lists via web and mobile apps.
• UW MedicinecoreStrategic or Co-development PartnerUW Medicine Community Health Partner relationship. Trios Health works closely with UW Medicine to advance patient care in communities through Washington, Alaska, and Idaho. This partnership provides access to advanced medical expertise, research, and specialty care coordination.
• LifePoint HealthcoreOthersTrios Health is part of the Lourdes Health family under LifePoint Health corporate umbrella. LifePoint Health operates the hospital and provides corporate infrastructure, resources, and operational support. Careers and employment are managed through LifePoint Health's jobs portal.
• athenahealthcoreTechnology or IntegrationTrios Medical Group uses athenahealth's patient portal system for outpatient provider visits and referred services, providing online access to medical records including allergies, medications, lab results, visit summaries, and appointments.

Scale indicators2 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Kadlec Regional Medical Center: The other major acute-care hospital in the Tri-Cities (Richland, WA), operated by Providence. Competes head-to-head with Trios for emergency, inpatient, cardiology, and surgical volumes in the same three-city market.
• Lourdes Health (Lourdes Medical Center): Affiliated Pasco-based acute-care hospital under the same LifePoint/RCCH umbrella; sister organization to Trios with overlapping cardiology and gastroenterology services and shared Market Cardiology team in southeastern Washington.

Regional players

• Astria Health (Astria Sunnyside Hospital): Regional health system serving the Yakima Valley of southeastern Washington with acute-care and outpatient services; comparable rural/regional community hospital footprint overlapping parts of Trios's extended catchment.
• Prosser Memorial Health: Critical-access hospital in Prosser, WA, in the lower Yakima Valley; competes for primary care and lower-acuity volumes from Trios's western catchment under a comparable community-hospital model.
• Providence St. Mary Medical Center: Regional acute-care hospital in Walla Walla, WA, part of Providence; competing community-referral destination for southeastern Washington patients who might otherwise route through Trios or Kadlec.
• Good Shepherd Health Care System: Community hospital in Hermiston, OR, serving eastern Oregon just across the Columbia River from Trios's market; comparable community acute-care model and rural regional footprint.
• St. Joseph Regional Medical Center: Lewiston, ID-based acute-care hospital also under LifePoint/RCCH ownership; comparable community-hospital scale and shared LifePoint operating model in the inland Pacific Northwest.
• Kootenai Health: Regional referral hospital in Coeur d'Alene, ID; comparable multi-specialty community-based health system in the inland Northwest with similar tertiary-referral positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/healthtrios
• Facebookfacebook.com/trioshealth
• LinkedInlinkedin.com/company/trios-health

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trios Health