InteliChart
InteliChart provides Healthy Outcomes, an AI-powered patient engagement platform unifying scheduling, intake, communications, and payments across 40+ EHR systems for health systems, FQHCs, primary and specialty care practices, behavioral health, and skilled nursing facilities.
- Company typePrivate
- Founded2013
- HeadquartersFort Mill, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What InteliChart does
InteliChart is a privately held healthcare technology company that provides the Healthy Outcomes platform, an AI-powered patient engagement solution serving health systems, hospitals, FQHCs, primary care, specialty care, multi-specialty practices, behavioral health providers, and skilled nursing facilities. The platform unifies scheduling, intake, communications, payments, and post-visit follow-up workflows across the patient journey, with modules including Patient Portal, Family Portal, Patient Schedule, Patient Intake, Patient Notify, Patient Survey, Patient Activate, and Patient eHealth (telehealth). InteliChart's technical foundation is a single API integration architecture connecting to more than 40 EHR systems including Epic, Cerner, athenahealth, Meditech, Allscripts, and NextGen, supporting both a proprietary OpenAPI (OAuth 2.0, RESTful, C# SDK) and a FHIR R4 (4.0.1) USCDI v1 implementation with ONC Health IT Certification.
The company operates a dual go-to-market combining direct enterprise sales to healthcare organizations with channel partnerships through 40+ EHR vendors who distribute and white-label the platform. Revenue is generated through annual platform subscriptions, FHIR API access priced at $1 per patient record annually for payers and physician practices, and EHR partner licensing agreements. Pricing for the core Healthy Outcomes platform is quote-based rather than publicly disclosed. In November 2025, InteliChart launched InteliSense, an AI platform integrated into Healthy Outcomes that deploys specialized AI agents for voice and chat automation of patient communications, routing, and information collection, addressing healthcare staffing shortages and administrative burden. The company has been ranked #1 by Black Book Research for independent end-to-end patient engagement solutions for four consecutive years (2023-2026), with a 9.55 mean score and top rankings in 17 of 18 performance categories. InteliChart is organized as InteliChart, LLC, headquartered in Charlotte, North Carolina (with Fort Mill, SC operating presence), and operates with 51-100 employees.
InteliChart firmographics
Firmographics- Name
- InteliChart
- Legal name
- InteliChart, LLC
- Website
- https://intelichart.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- InteliChart provides Healthy Outcomes, an AI-powered patient engagement platform unifying scheduling, intake, communications, and payments across 40+ EHR systems for health systems, FQHCs, primary and specialty care practices, behavioral health, and skilled nursing facilities.
- Ownership category
- akta.pro rank
InteliChart industry classification
Industry- Product category
- Healthcare Patient Engagement Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
- akta.pro secondary industries
- EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN), Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)
Keywords
Where InteliChart is headquartered
LocationHeadquarters
- HQ city
- Fort Mill
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
InteliChart business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Platform Subscription: InteliChart generates revenue through annual subscription fees for its Healthy Outcomes patient engagement platform. Healthcare organizations subscribe to access the integrated suite of patient engagement tools.
- FHIR API Access: USCDI v1 FHIR APIs are available at an annual subscription rate of $1 per patient or member record maintained by the Physician Practice, Payer, or other organization. Additional FHIR OPEN APIs may require separate subscription fees based on usage parameters such as number of API calls and frequency.
- EHR Partner Licensing: Revenue is generated through licensing agreements with EHR vendors who integrate and distribute the Healthy Outcomes platform to their healthcare organization customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | FHIR USCDI v1 API - Annual subscription |
| Subscription | Annual | Open API Subscription |
| Subscription | Annual | Healthy Outcomes Platform |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
InteliChart product offering
Product offeringCore offering
InteliChart sells the Healthy Outcomes platform, an AI-powered, end-to-end patient engagement platform that unifies patient scheduling, intake, communications, payments, telehealth, surveys, and outreach across the patient journey. It is integrated with 40+ EHR systems via a single API and is complemented by the InteliSense AI platform for automation. The platform serves health systems, hospitals, FQHCs, primary care, specialty care, multi-specialty practices, behavioral health providers, and skilled nursing facilities on an annual subscription basis.
Product overview
InteliChart offers the Healthy Outcomes Platform, a unified AI-powered patient engagement platform that integrates multiple modules including Patient Portal, Family Portal, Patient Schedule, Patient Intake, Patient Notify, Patient Survey, Patient Activate, and Patient eHealth. The platform orchestrates engagement across pre-visit, visit, and post-visit stages of the patient journey, supporting scheduling, intake, communications, payments, and workflow automation. InteliSense provides AI capabilities for automation and intelligent routing. The platform integrates with over 40 leading EHR systems including Epic, Cerner, athenahealth, and Meditech, and maintains ONC Health IT Certification for Meaningful Use compliance.
Differentiator
Problem solved
Functional benefit
Brands
- Healthy Outcomes: The primary AI-powered patient engagement platform integrating scheduling, intake, communications, payments, and workflow automation across the patient journey.
- InteliSense
Products and services
- Healthy Outcomes Platform AI-powered, end-to-end patient engagement platform that unifies scheduling, intake, communications, payments, telehealth, surveys, and workflow automation across the patient journey for healthcare organizations including health systems, hospitals, FQHCs, primary care, specialty care, multi-specialty practices, behavioral health, and skilled nursing facilities.
- Patient Portal Patient-facing web and mobile application providing appointment scheduling, provider messaging, lab results, care plans, online forms, medication refills, and secure messaging, accessible via iOS/Android app or web browser with customizable branding for healthcare organizations.
- Family Portal Extension of the Patient Portal allowing family members and caregivers to manage healthcare information and engagement for dependents on behalf of healthcare organizations.
- Patient Schedule Online self-scheduling solution allowing patients to book appointments through websites, social media, and webpages using customizable decision trees, real-time schedule updates, and waitlist options for healthcare providers.
- Patient Intake Digital patient check-in and registration solution enabling patients to complete forms remotely or on-site, with automated document digitization and auto-population of EHR and practice management systems.
- Patient Notify Automated patient communication solution that delivers appointment reminders, administrative notifications, organization announcements, and payment reminders via phone, text, or email based on configurable criteria.
- Patient Survey Automated patient feedback and satisfaction survey solution delivered via email or text messaging, supporting clinical, demographic, payer type, or custom data sets for patient-reported outcomes.
- Patient Activate Patient outreach engine for health plan adherence, education, and marketing campaigns based on diagnostic, financial, or demographic criteria, delivered via phone, text, or email with same-day notification capability.
- Patient eHealth All-in-one telehealth platform supporting multiple participants per session, with virtual waiting room features that mimic in-person encounters and seamless integration with patient intake forms.
- InteliSense AI platform integrated into the Healthy Outcomes patient engagement system, designed to improve healthcare efficiency and patient care by automating routine tasks, improving communication, and supporting healthcare staff with specialized AI agents for personalized patient experiences.
Quantifiable outcome
- 99% or greater platform uptime
- +2 more outcomes
Companies that use InteliChart
Customer profileNamed customers4 records
Segments8 records
Ideal customer profiles5 records
InteliChart technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration27 records
AI capability5 records
Feature7 records
InteliChart partnerships and signals
Strategic signalPartnerships
23 partnerships are on record, tiered core, major and strategic.
- EpiccoreEHR integration partnership enabling Epic users to access InteliChart's Healthy Outcomes patient engagement platform through a single API integration. Epic is one of the largest EHR vendors in the healthcare market.
- CernercoreEHR integration partnership enabling Cerner users to access the Healthy Outcomes patient engagement platform. Cerner is a leading global healthcare technology company.
- athenahealth (Centricity)coreEHR integration partnership enabling athenahealth/Centricity users to access the Healthy Outcomes platform.
- MeditechcoreEHR integration partnership enabling Meditech users to access the patient engagement platform.
- AllscriptscoreEHR integration partnership enabling Allscripts users to access the Healthy Outcomes platform.
- NextGencoreEHR integration partnership enabling NextGen users to access the patient engagement platform.
- AprimamajorEHR integration partnership for Aprima users to access patient engagement solutions.
- PointClickCaremajorEHR integration partnership for PointClickCare users in skilled nursing and senior living segments.
- NetsmartmajorEHR integration partnership for Netsmart users, particularly relevant for behavioral health and post-acute care.
- NextechmajorEHR integration partnership for Nextech specialty care users.
- Office PracticummajorEHR integration partnership for Office Practicum pediatric users.
- CompuGroupmajorEHR integration partnership for CompuGroup users.
- eMDsmajorEHR integration partnership for eMDs users.
- GoHealthmajorEHR integration partnership for GoHealth urgent care users.
- AriamajorEHR integration partnership for Aria users.
- AzaleamajorEHR integration partnership for Azalea Health users.
- JunoEHR (DSS Inc)majorEHR integration partnership for JunoEHR/DSS Inc users.
- SiemensmajorEHR integration partnership for Siemens Healthineers users.
- SorianmajorEHR integration partnership for Sorian users.
- Pulse Pro / Pulse CloudmajorEHR integration partnership for Pulse Pro and Pulse Cloud users.
- PsychConsult (Askesis)majorEHR integration partnership for PsychConsult/Askesis behavioral health users.
- Tidewater Physicians Multispecialty GroupstrategicCustomer and technology partnership where the multi-specialty physician group implements InteliChart's patient engagement platform and serves as a reference customer.
- SRS HealthstrategicStrategic partnership where SRS Health (EHR vendor) adds InteliChart solutions to their product mix to offer comprehensive patient engagement to their customers.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
InteliChart competitors and assessment
Company assessmentDirect peers
- Relatient: Relatient (formerly Influence Health) provides patient scheduling, reminders, intake, and broadcast messaging to health systems and practices, competing head-to-head with InteliChart's scheduling, notify, and intake modules across similar buyer personas.
- Phreesia: Phreesia is a publicly traded patient intake and engagement platform that competes directly with InteliChart's Patient Intake, Patient Portal, and Patient Schedule modules. Both companies target ambulatory and multi-specialty practices with self-service check-in and engagement workflows.
- CipherHealth: CipherHealth provides patient outreach, rounding, and post-discharge engagement tools used by hospitals and health systems, overlapping with InteliChart's Patient Activate, Patient Survey, and post-visit follow-up capabilities.
- Tebra (formerly PatientPop + Kareo): Tebra combines practice management, EHR, and patient engagement (online scheduling, intake, reminders, reputation) for independent practices, competing with InteliChart's ambulatory provider offerings and pulling on the same independent-practice buyer.
- Updox: Updox (a Henry Schein company) provides patient engagement, secure messaging, electronic fax, and telehealth solutions to ambulatory practices — directly competing with several of InteliChart's platform modules in the same segment.
- Solutionreach: Solutionreach is a patient engagement platform specializing in appointment reminders, recalls, surveys, and two-way patient communication — overlapping directly with InteliChart's Patient Notify, Patient Survey, and messaging capabilities for ambulatory and specialty practices.
- Luma Health: Luma Health offers a patient engagement platform covering self-scheduling, automated reminders, intake, telehealth, and two-way messaging. It targets similar ambulatory and specialty care segments as InteliChart with comparable workflow modules.
Broad incumbents
- NextGen Healthcare: NextGen Healthcare offers native patient engagement (NextGen Patient Portal, Messenger, self-scheduling) within its EHR suite for ambulatory and specialty practices, competing with InteliChart while also being one of its 40+ integration partners.
- athenahealth: athenahealth bundles its own patient portal (athenaCommunicator), scheduling, and patient engagement as part of its integrated EHR/RCM suite for ambulatory providers — making it both an integration partner and a broad incumbent competitor to InteliChart.
- Veradigm (formerly Allscripts): Veradigm/Allscripts provides FollowMyHealth as its native patient engagement platform across its ambulatory EHR footprint. Like Epic and Cerner, it is both an integration partner and a broad-suite incumbent that could pressure InteliChart at renewal time.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
InteliChart social profiles
Digital presenceInteliChart compliance and trust
Trust signalCompliance3 records
InteliChart financial estimates
Financial estimateRevenue estimate
Valuation estimate
InteliChart leadership team
Management profileNumber of profiles
Profiles1 record
InteliChart funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
InteliChart M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about InteliChart
What does InteliChart do?
InteliChart sells the Healthy Outcomes platform, an AI-powered, end-to-end patient engagement platform that unifies patient scheduling, intake, communications, payments, telehealth, surveys, and outreach across the patient journey. It is integrated with 40+ EHR systems via a single API and is complemented by the InteliSense AI platform for automation. The platform serves health systems, hospitals, FQHCs, primary care, specialty care, multi-specialty practices, behavioral health providers, and skilled nursing facilities on an annual subscription basis.
Is InteliChart a public or private company?
InteliChart is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was InteliChart founded?
InteliChart was founded in 2013. It employs 51 to 100 people.
Where is InteliChart based?
InteliChart is headquartered in Fort Mill, United States, in the North America region.
How does InteliChart make money?
Three revenue lines are on record. Platform Subscription is the primary driver. The others are FHIR API Access and EHR Partner Licensing.
Who are InteliChart's main competitors?
Direct peers on record are Relatient, Phreesia, CipherHealth, Tebra (formerly PatientPop + Kareo), Updox, Solutionreach and Luma Health. Broad incumbents are NextGen Healthcare, athenahealth and Veradigm (formerly Allscripts).
Does InteliChart have an API?
Yes. InteliChart offers two APIs: (1) OpenAPI - a set of RESTful web services with OAuth 2.0 client authentication for patient data retrieval integration, including endpoints for demographics, medications, lab results, immunizations, procedures, vital signs, and more. All requests must use HTTPS POST method. Tokens expire every 60 minutes. (2) FHIR API - supports R4 First Normative Content (4.0.1) version of the HL7 FHIR standard for healthcare interoperability. Both APIs provide patient access capabilities as required by Meaningful Use Stage 3 and ONC 21st Century Cares Act rules. USCDI v1 FHIR APIs are available at an annual subscription rate of $1 per patient or member record maintained by the organization. Developer documentation is at openapi.intelichart.com/Help.
What industry is InteliChart in?
InteliChart's product category is Healthcare Patient Engagement Software. Its primary akta.pro industry code is HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated), with a secondary code of HLACAAAN, EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps. Its NAICS code is 54151 and its SIC code is 7372.